Reliance Communications Complaints & Reviews

i wish u solve my problem.
because i don't get solution from reliance 198 and reliance nodal office.

Reliance Data Card — signal problem

sir , i bought a reliance data card , but it is not working properly and the week signal as it is coming in CDMA . there is no good response from the customer care.

On Nov 9, I wrote to [protected]@relianceada.com this letter:

"I've two RIM phones (xxxxx & xxxxx) and I've been trying in
vain to get the call histories of these numbers for the month of
October '07.

I've made numerous visits to the Webworld at your Chennai headquarters
on Haddows Road and made several requests, both oral and written, and
left my mail ids and other contact details with them, but I'm yet to
hear from them.

A lady at the counter once told me that one "Sharmaji" is against
providing call histories to customers! When reminded that it's every
customer's right to get their call history on payment of the
prescribed fee, she told me that this particular "Sharmaji" is a very
powerful and mighty person and he knows better!

Please look into it and provide me the call histories of the above
numbers for the month of October immediately to avoid unpleasant
situations."

I received no reply. Two weeks later, I sent this stinker to them:

"Though almost two weeks have passed since I sent you the following
mail, you've not even shown the basic courtesy of acknowledging its
receipt. No wonder the very name 'reliance' evokes nausea among some
customers! It stinks, man!

In the meantime, you've blocked outgoing calls from one of my phones.
No sweats, man! I'm prepared to dump both your handsets and get new
connections from a more respectable operator.

Do tell your high and mighty "Sharmaji" that for every customer you
lose in this fashion, you're bound to lose at least a hundred
prospective customers in the bargain. It's not as if we customers are
powerless. We may not have the time for long-drawn court battles but
there's this little technology called Internet, which is accessible to
everyone..."

That evoked a quick response and they wrote to me the very next day
asking me to provide details of my phone numbers etc. which I did
promptly.

Two days later, someone rang me up and said the call histories had
been dispatched to my mailing address. I got an e-mail too stating the
same. My pleas to e-mail them to me went unheeded.

Since then I've written to them thrice saying that I did not receive
the call histories, and every time they repeat the same lie that they
have been sent to my billing address. The bills, however, arrive dot
on time.

Please let me know what I should do now.

Thank you in advance.

RKN

Dear Sir,

I M using reliance prepaid connection in Assam, I have recharged with Rs. 399 bol India bol plan on 02/01/2008 at morning 3.35 am, but my whole service was barred at 10.15am of the same day , as a result there is no incoming & outgoing in my cell, where as there is sufficient balance and validity in my account to make a call. Kindly Help. My cell Number is [protected].

Debashish Saikia

Resp. Sir,
First I am sorry for my poor english but I will try to exmplain my problem.
I am Rim Internet customer and using deta card from 19-11-07. I purchage this deta card from Jamnagar city Reliance Web shope. I purchage this deta card in a two montys unlimited exess sceam.
I pay 3200 Rs. and purchase this deta card from above date. After some days company send me 450 Rs. bill. I was surprise and complain to company customers care but not any proper result and finaly I pay 450 Rs. with this condition that after this 450/- payment your sceam will start now but last many day my disconnection during my sceam.
Please help me. I was buy this connection heard company good reputation.
I hope for your co operation.
Thank you.


My cell No. is [protected]

Sir,
On 24th January, 2008 we have purchased a Classic 702 Model handset with RSN : 6L0HSC[protected] for a prepaid connection at Reliance Webworld, R.S. Puram Branch, Coimbatore. That Staff who gave us the set was very keen to change the box with the one he had. After 30 minutes, he said that the set is having problems with the keypad and he is replacing with the new one. and he told us to wait for another 30 minutes to activate the set. We realised that the cheater has replaced with a broken damaged set. When we asked them, (a bunch of staff including the TEAM LEADER) they told us that they are not responsible for the set once we have stepped out of their premises. Being a reputed concern, it is a shame on them to behave irresponsible like that. RELIANCE means TRUST to millions of people worldwide. But these guys are spoiling their name. Is there ANY responsible person in RELIANCE GROUP who can answer me?

Sir/Maidam
I am a new reliance mobile user of Bokaro Steel City,Jharkhand. My
mobile no is [protected]
I had submitted all relevent document at the time of buying the
number, but after 1 week my outgoing stopped. i got a message to
deposte another identity-proof. I have already deposited my voter-id
card xerox & filled another form with all my residencial details 1
week back.But till date, my mobile's outgoing is not enabled,so please
help me to get my mobile's outgoing facility.
--
Anil Kumar Baranwal
Bokaro
[protected]R)

Dear sir/Madam,

This is Joseph from DW Practice LLC (RKK Consulting services in India) we have made an agreement with your Reliance communication on 1st Mar 07, the person who had signed an agreement from our organisation is resigned 9 month ago, Now we would like to what is the vendor code is given to our consultancy because we need to raise an invoice of the candidates who we have placed in your organisation, pls let me know who is the contact person and which department do I need to contact regarding this

waiting for the Positive reply

Thanks&Regards
Joseph Reddy
[protected]

dear sir,
still i am at africa, my home india at tamilnadu, useing relance phone
this month plan has been changed with out my permisstion.could u pls tale how to make this.

hi,
i am using reliance mobile last 2 years, and i am facing so many problem with your services.
last 3 days i am facing problem with callar tune.
i set callar tune before 3 days.and also deduct balance in my account.but callar tune not set in my mobile.i complain about callar tune in customer care he told callar tune is active in next 48 hours.last three days i am complain in customer care. but very poor responnce giving by your customer representative.
I request you please do need ful and solve my problem as soon as possible

Juned Mansuri
[protected]

Hi
I am using Rel services from last 2 years.
On 27/8/08 I get a call from Rel saying my account validity will expiry tomm i.e 28/8/08. At 5:0) I get a message from [protected] - that if I recharge my account with Rs310, I get TT of 333 & lifetime validity within 72 hrs. I called up Customer care 4 times & confirmed with 4 Customer Care Officers, that if I recharge with this scheme will my services continue i.e it should not stop from tomm (since the validity was expiring on 28/8/08). All of them confirmed that my cell will be working, the last person I spoke tpo was Mr Pankaj Tiwari - so I recharged my cell with Rs310.
Currently I have a bal of Rs350 but my incoming & outgoing services both are not working. When I called up Customer Care I was made to speak to a senior person Mr Ritesh - he explained me that my cell will start working on 30/8/08 as the scheme says it takes 72 hrs of activation. When I asked him, why are the Customer care executives not aware of the schemes - if Rel employees can't understand the scheme how do you expect customers to understand it. The answer to this was - I am sorry !!

Does saying sorry solve the problem? Its a shame that Rel being such a big company does not take care of its customers.

Reliance mobile number 09374826001 — Wrongly chage and bad language

Dear reliance / Mr anil ji.

This is sujaan singh guller from ahmedabad (gujarat) maine aapna mobile 22/8/08 ko switch off kar kyonki mere handset mai problem this so i gave for repair when my moblie came so i switch on to mobile at 22nd date my balance is near above 2 rupess but when i on my mobile phone at 4/9/08 after repair so my balance is -13 so i contact with customer care they told me u activated a plan but sim card mere pass tha so how could it posible aur mai 5/9/8 ko near about 5.55pm ko call kiya at *333 par uss bande ne mujse itne gandi tarah bat ke kai mai kya batoa so please change language otherswise koi bhi ADAG pai case kar sakta hai. so please solve my problem todays date is 5/9/8 and my mob no is [protected]

To reliance / Mr anil ji.

This is sujaan singh guller from ahmedabad (gujarat) maine aapna mobile 22/8/08 ko switch off kar kyonki mere handset mai problem this so i gave for repair when my moblie came so i switch on to mobile at 22nd date my balance is near above 2 rupess but when i on my mobile phone at 4/9/08 after repair so my balance is -13 so i contact with customer care they told me u activated a plan but sim card mere pass tha so how could it posible aur mai 5/9/8 ko near about 5.55pm ko call kiya at *333 par uss bande ne mujse itne gandi tarah bat ke kai mai kya batoa so please change language otherswise koi bhi ADAG pai case kar sakta hai. so please solve my problem todays date is 5/9/8 and my mob no is [protected]

Dear Friends,

I have been using the Reliance Mobile Phone connection since 2003. Nearly 5 years it is.

The company uses many fraudulent ways to extract money from its clients and is frequently violating most of the Telecom and Business Laws of India.

In spite of DND registration the Reliance itself keeps calling on the mobile and disturbs us which is most extravagent example of its disrespect to the law of the land and the way it mocks the orders of the Supreme Court of India.

I already have 14 of my colleagues and friends frustrated with the fraudulent ways of the company's billing and illegal business practices.

We are placing our case in front of the Consumer Court in Delhi with strong evidences with claim for compensation.

If any of you wish to join us in the case to seek compensations from the company for extracting money from you and for using illegal business practices please write to us at [protected]@yahoo.com

Please also share with us any piece of evidence that you have.

company offered low call rates but not provided even after complaining

We bought 9 mobiles 1 landline & 1 data card from realince. at aht time there representatve Mr. Durga Prasad & Mr. Naresh([protected]) &[protected]. told us about the 225 Plan with following facility: 1. Mobile Activation charges 100 Rs.
2. No clip Charges
3. Free CUG activation
4. Free call conferencing facility.
5. Free talk time of 100 Rs local+STD
6. Free 333 SMS local +STD
7. Call rate R to R local: 10 Ps
8. Call rate R to other mobile:30 Ps
9. Call rate R to any landline:80 Ps
10. Std call :1.25 Ps
11. Top up for Std charges reduction:49 Rs
12. After top up STD rate will be 50 Ps.

also promise us to give following documents:
1. A list of the phone numbers with the facility & bill Plan provided
2. Bill for the sets
3. A letter of Authority in which reliance will provide us a representative to whom we will concern for future problems.

but they havent provide any document to us, not even the bills of mobbile set & landline set.most of the commitment regarding the plan is wrong.
He told us th at the CUG will be absolutly free & activated in th eall phone. but we got the bill of our landline & came to know that no CUG is activated. after conserning the custmer care they to;ll us that no CUG activated on phone.
landline phone was fully activated on 26feb 09 other time its outgoing was not working.& we got the bill of rent & calls.

Costomer care cant help us, dirvesh([protected])seniour of naresh, naresh, Durga prasad nobody picking the phone .

even we mail our request to :[protected]@realianceada.com, Neeraj.[protected]@relianceada.com, prasant.p.[protected]@relianceada.com

but dont get any response from them.

we are felling helpless kindly help us.

Reliance GSM — cheating in purchasing card

my NO. Is [protected].i have not get benifite of 4 rupies daily. I purchased my card on 24 february.when i inquir customare care they told that you have must recharge 60 rupies first. But when i purchesed they dont give information about this and i rechare my card with 50 rupies and now they told that you coud not able to recive benefite.you must first rechared with 60. They have must inform to people that after this amount of 1st rechared you get benefit. No advertised on card also

i have recharge my reliance walky of RS 100 on 06 mar 09 & got 90 RS. as talk time . after making a call of 4 min, when i checked my balance then it was only 72 paise . when i talk to customer care, he was talking so roughly and told me that i have made too many calls. so i wanna know that what should i do???

GOES TO CONSUMER FORM UDER COSUMER PROTECTION ACT

Dear sir,
I am reliance mobile customer, My phone no is [protected].
1-Every moth they are charging some extra charges, By saying false thing you have douwloded something, you have activated dilar tone, All are rubish..
2-I am trying its customer care no form last 3 hours, after getting messege your call transfering to customer care executive, its diconnecting.

I m a new coustomer of Reliacne Gsm with no. +91-[protected]
i opted reliance gsm because it provide a india calling card voucher of rs 650 in which dey said u can call any reliacne no free frm 11pm to 6am.. btt u have to call a reliance no. with *375 with reliacne no..i made a erecharge of 650 n wen i tried to call it say newtork busy wen i dail with *375
bt wen i make a call withour *375 it get connected in seconds.. n having a free reliance scheme i have to pay for it..n one more
after too many attempts sudennly if luckily call connected it will get discoonected after 30, om automatically..
i tried to call customer care too many time bt dere was no proper response..
i m nt getting a proper benifit of dis scheme..

same complaint here too, this is total fraud on the part of reliance communication.do they think we are bloddy fools.action must be taken.

RELIANCE GSM REDUCED MY BALANCE FROM 43 RS TO 21 PAISA WITHOUT ANY USAGE.
ITS ONLY CALLED CHEATING WITH CUSTOMERS.

network problem and no clear voice

This company continues to cheat its Customers by deducting money for the Mobile services not selected by the Customers. The amount of cheating is so big - you can hear these complaints when you go to any Reliance Franchisee centre. I had complained to TRAI, but they are silent – for obvious reasons. Therefore, I advice the Consumers to keep away from Reliance Mobile.

i bought three phones in cug connection but i am crying from feb, mar that i have to pay for cug then what is the use to take cug connection
but company is not bothered
i believe the service part reliance is worst.
i don't know why anil is paying so high salaries when they can not improve these type of small problem of customer in 4 to 5 months.

"your friend has dedicated a mantra to you. to listen dedication dial tol free 5646415.no call charges..."
This was the message ,I got from reliance.and then i made a call to that number,after it Rs.30 has been taken from my balance.when i enquired the customer care,they replied that i have activated a PACK which costs Rs.30.and its not refundable.i asked them ,why do they send me wrong information,and also the message does not have any information about the pack.
they do not respond well?

your friend has dedicated a mantra to you. to listen dedication dial tol free 5646415.no call charges..."
This was the message, I got from reliance.and then i made a call to that number, after it Rs.30 has been taken from my balance.when i enquired the customer care, they replied that i have activated a PACK which costs Rs.30.and its not refundable.i asked them, why do they send me wrong information, and also the message does not have any information about the pack.
they do not respond well?

same here...can any body help??

same here guys..they activated mantra pack on my num.without my information..and nw when i m trying to talk to customer care, they r nt taking my call...i wana deactivate this ...plz help me if anybody knw this...

Dear Sir/Madam,

My Mob No is [protected], I checked my unbill amount in soft copy which is forwaded by ur department and it found there is huge mistakes in all like...
1.They included Ril to Ril charges, but as per the 425 Rs plan it should be deduct frm my final bill amount.

2. Add SMS charges but although I have a SMS pack of 60 Rs.but technically it should not be cost to me up to 1000 SMS.

So plz take corrective action against all these rubbish things and try to make our belive on your servise constant.

Regards,
A.S.Chaudhari
Baddi (H.P)

I am having problem in my realince membership card.

I had purchase 2 sim card one [protected] & other [protected]
0n 01 Nov-09 my card status shows Sim reg failed. and i had went to yr store located at Kshitij Building, Next to Raymond's Show Room, Mira-Bhyandar Rd., Miraroad(E) M-401107 Dist Thane , they had charged me Rs. 200 for Sim replacement. when i demand for receipt they didnot provide.

again on 20 nov 09 by sim card status for [protected] shows Sim Reg. failed.

i cannot understand why my sim card reg. failed or every 15day i have u pay rs 200,

I had visited yr website is shows Free of cost , they why store charges rs, 200,

pls refund the same..................Rs. 200 X 2 sim = Rs 400/-

Complaint- i am prepaid customer of Reliance GSM service having tarrif plan of 1 rupees for 3 minute. yesterday i had read the new plan of 0.20/min for 1 month with Rupees 77 top up. that i requested reliance local franchise. he taken the money and told that my plan will change shortly. i got the message for 77 rupees plan change. but till now its not started. when i contacted Reliance customer care they told me that i can't do this change as i am in tarrif plan of 1rupees/3min. i requested him to get me connected to their his higher authority but but he told me that they are not available. kindly change the tarrif or return my money. They should have given full information in advance.

could u plz tell me if anyhow the channel partner of the reliance communications surrenders.what will happen if stock pending. is company liable to take back the stock from the channel partner? plz tell me the exact answer of this querry.

My name is VIVEK KUMAR and my mobile number is [protected].I had recently called Reliance Mobile's customer care to register a complaint against the poor quality of services they were providing to me.Every call attempted was successful either after half an hour or sometimes i couldn't complete my call yet my mobile balance was reduced without my call getting connected.So i called Rcare for assistance.But surprisingly they reduced the currency in my mobile for calling Rcare.The customer care number of all mobile service providers is toll free as is the case with Reliance Mobile but i was charged wrongfully.I had a chat with the representative of Rcare(Reliance Mobile Customer care) but to no avail.The first representative hung up my phone after i asked him to lodge a complaint for the improper currency deduction from my mobile.Then i called them again.This time a representative named Karthik picked up my call and hung the phone after saying sorry.Both the times my balance was again reduced.Thus i plead to the government to stop this fraudulent act with common people like us and penalize Reliance Mobile heavily so that it does not commit this mistake of cheating people in the future.This act of fraud has left me in irritation and mental trauma.Hoping for a positive reply.
With regards,
VIVEK KUMAR.

this is my second complain, after the first one my service provider contact me and said that my complain was observed and short-out. but they told me lie and the deduction of rs.5/day is still happening ON MY NO. [protected]. now i have no idea to what to do.

i had one reliance net connect u s b card and got one offer that if you recharge with 220 then you can use the net for one month free i had done the recharge and now after the 4 th day it has got disconnected and it was a cheating which i faced .

This is very true. The representatives and the floor supervisor do not even know proper spoken Hindi forget spoken English.

Reliance Mobile — Using Vulgar language

Sir,
Reliance service user of mobile no [protected], gave me a phone call at around 6:14 am and used abusive language and vulgar language which cannot be accepted at any condition. Kindly tell me the way how to lodge a legal complain against him.How can i take legal measures. Do i need to approach police? Kindly guide me or please forward this complain to the legal authorities so that proper action can be taken against him.

Sincerely Yours,

Arjun Tamang
Muliabari, Digboi, Assam
[protected]

I WAS USING RELIANCE PREPAID 799 UNLIMITED PLAN. IN APRIL RELIANCE POSTPAID CUSTOMER CARE GAVE ME A SPECIAL OFFER OF 225 PLAN. THEY TOLD ME I CAN AVAIL UNLIMITED LOCAL/STD ONNET CALLING AND OFFNET 400MINUITS CALLING PER MONTH WITH 400 FREE SMS/MONTH. SO I FILLED A APPLICATION FORM ALONG WITH 1COPY PHOTO & EPIC CARD & ADDRESS PROFF DOCUMENTS AND ONE EXECUTIVE PERSON COLLECT IT FROM MY HOME ON 15TH APRIL. ON 28TH MAY GOT SMS THAT I SUCCESSFULLY SWITCHED OVER TO RELIANCE PREPAID TO POSTPAID. AND THAT GUY CONFIRM ME ON 1ST MAY THAT MY 225PLAN ACTIVATED SUCCESSFULLY. BUT TODAY, 5TH MAY'2012 I GOT ANOTHER SMS FROM RELIANCE SERVICE THAT MY USAGE IS Rs.821.65 AND ITS TOO HIGH FOR PLAN199 SO PLEASE PAY THE AMOUNT TO ENJOY THE UNINTERUPED SERVICE. I SENT A MAIL TO RELIANCE NODAL OFFICER AND SWITCHED OFF THE SIM NO. [protected].
PLEASE HELP ME AND TAKE SOME ACTION AGAINST SUCH CHEATINH.
THANKS
SOMA

My mobile number is [protected].
I wanted to activate 29 gprs pack by dailing *777*29#. Before dailng this ussd code I confirmed this ussd code by customer care executive. But my gprs pack is not activated yet. Then I called customer care he(parveen) took my complain and told me to wait 48 hrs for their feedback. After 48 hrs there was no feedback then I called customer care again. Customer care execute (Mosmee) told me that you have activated night pact by easy recharge and disconnect my call. I call many time customer care but there is no proper response by them and they always disconnect my call. I[censored] want to confirm this ussd code then call customer care or reliance dealer help line and ask how to activate 29 gprs pack then they told you the same process.


Name : Md Irfan Mahfooz
Mdn No : [protected]
E-mail : [protected]@yahoo.co.in

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom Care

i am being charged un-necessary charge every month by Reliance Telecommunications. They charge me every month in the name of VALUE ADDED SERVICES even though i dont use any. and if i dont pay my bill at time they disconnect my phone. This is serious case of harressment. please look forward to this

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Misguide Message from the reliance gsm operators...our mobile no [protected] date 16/03/2013
time 5.27 p.m
we have got a msg from the reliance that recharge 35 and ur offer is 1p/6sec for reliance to reliance...so immediately after seeing the offer we have recharged with rc 35...but after recharging we have got a msg rc done with 35 and ur offer is 1/2sec and even for reliance to reliance also the charge is 1p/2sec...so when we complained to the customer care...he dint take our complaint he was so rash to us...the time we called customer care is 10.23 p.m. so our complaint has not been take over by the customer care service...i hope u rectify our problem by solving the issue...
Thanking You,
k.krupakar,
mobile no.[protected]

I was offered a POST paid plan with unlimited 3G data in Rs 990 but they actually activated a different plan and now telling there is no such plan they have taken Rs 1850 as security deposit.

i want my money back with interest and teach them a lesson

Dear Sir/Madam,
I recharged my prepaid mobile (No [protected]) on 14/8/14 with Rs. 123 for 1GB 3G data and Rs.50 for main. After recharging I got a SMS for 600 MB data balance. But when I connected it with NET, within one second all my 3G and main balance vanished. Now it is showing zero balance, I unable to use even 1 MB data. one can not believe, that this is happening second time with me and I am recharging again and again like a foolish. My humble request to you that kindly consider this letter as a letter for permanent disconnection and disconnect my mobile connection, I can not think to recharge it again in future.
Thanking You.
Banku Bihari Shaw, BSF Senior Secondary School, Umpling, Shillong, Meghalaya,
Mobile No: [protected].

No comment

Reliance was a reputed and prestigious company, but now it is losing its glory, established by the great father Dhiru Bhai Ambani.

For Reliance Netconnect datacard [protected] which has data balance of 13.35 GB, I made a recharge payment of Rs 255 for 1 GB at 7 pm this evening through your website. I got an SMS confirmation as well as one through a phone call to my credit card company Standard Chartered that Rs 255 was debited from my card and the payment to Reliance Comm was successful. Since I did not receive a payment receipt from Reliance, I called up your office to check and came to know that my balance was still 13.35 GB which was the same as before I recharged my account for 1 GB. I spoke to Soasis who informed that Reliance did not receive my payment of Rs 255. I asked him how this could be as my card was debited the said amount and my card company also confirmed payment. He told me to wait for 24 hours as the recharge would reflect at Reliance's end by then. I told him I could not wait till tomorrow as today (Jan 26) was the expiry date of my current recharge of 45 GB and if the new recharge of 1 GB did not reflect in my account today, I would lose the existing data 13.35 GB as it would not be carried forward and also I would lose the Rs 255 which I paid for the new recharge. Soasis was not able to help and I asked for a supervisor. He placed me on hold, came back and told me again to wait till tomorrow. I asked for a supervisor again for which he placed me on hold for another 3 minutes and then disconnected the call. I was on call for 18 minutes and got no assistance.

What am I to do now? I have lost 13.35 GB of data plus Rs 255! It is three days since I raised a complaint and sent multiple mails from my ID [protected]@gmail.com however nobody has bothered to respond!

Please provide as much information as possible...
today on 16/5/2015 cheked special offers on my no on *121#it showed result as additional data offer in rs 95 2 Gb 3G data . i recharged my no [protected] but i have got only 1gb 3G data for only 7 days ..why ??? please resolve my problem...

Reliance Communications — Reliance Customer Service really Sucks :( worst service ever seen

Broadband isn;t working from last 23days, no customer support :\ shame on you guys ! User Id :[protected]

Reliance Communications — unwanted charges

Unwanted VAS charges deducted from my mobile no [protected]. What to do. Dr ML Kela

Did not disconnect the Internet Connection and Raising Bill instead

Did not disconnected the Internet Connection and Raising Bill instead

44 H'Me error

2day i rebooted my samsung gt-3312i after that whenever i try to insert my sin on my mobile... I get an error message SIM card failure as 44'H, ME error

internet is not accessing

while i was connecting the reliance net connect+ modem to my laptop i'm having an error message like "the modem or other device is already connected" and failed to access my internet WHAT TO DO NOW? PLEASE HELP ME

data card

i am using reliance data card- [protected]. i am not happy with it. i want to surrender that data card, and i want to buy new one. what to do

Network problem for more than a week

Network problem for more than a week..internet not working...when called in customer care, they dont responded...after few days they received our calls but misbihaved...

SMS Barred on my number

Hi Since I bought my number I cannot send sms. I tried contacting customer care several times but all in vain. Please respond to my complain. Tanmay Dayal [protected]

i have not not porting to cdma to gsm my phone no is [protected]
my porting id is RG856138
pl content me my under mobile no.


Bhavesh Trivedi
[protected]

bhai reliance wale aise hi ..ek hi rasta hai mnp karva do bus ab to...mene b aisa hi karva diya dost...
manan shah-[protected]-gujarat.ahmedabad

RELIANCE-SMART — wrongly deducted

relince sending endless sms and call for there product which is too much disturbing, i also registered DND as advisedbut still i am getting sms & calls. relince also deduct rs.30 and made my prepaid bal.in negative without my consent for which i also lodge complain but they are least bother.pl.help.

Reliance GSM connection. — Deduction of Rs 60 from my prepaid balance.

Dear sir,
I have bought a reliance gsm connection for my wife Purnima Rastogi with no [protected], on[protected] we got a message that Rs 30 is being deducted on account of some particular service and i[censored] want to unsubscribe then please sms unsub to a particular no which I sent immediately, but to my surprise they deducted Rs 30 even then. The same thing happened today again and Rs 30 deducted again . I therefore request u to give me back Rs 60 with penalty and also please tell me the no of complaint centre as the customer care no *333 is never available,

Thanks and regards,
Ajay Rastogi
[protected]

Reliance GSM — wrongly deduction of amount

with refrence to above i like to bring your kind notice that on 2.08.2010 Morning a sum of rs 30/- had been deducted by the system
while inquiring to the toll free customercare i was informed that a AUD TALKIES pack has been renewed by company that so called pack was not activated by me, even i have not paid any activation charges against above services before ,same day i have rgistered a complaint earlier is [protected] and they reply me on 5.08.10 at12:16 pm, that the deduction of same service is correct but i am not satisfied with the answer because the service was unsubscribed previous month and suscription charges was not paid that service has been deactivated and charged of 20 rs refunded by your officer also in the previous month now i have register the compliant again[protected].on 5.08.10 at 7:36 pm
now i request you to kindly refund my amount deducted wrongly by the system as the subcription of pack is also deactivated by your officer.

my mobile no is [protected] in the name of Nitin kr. laur
my email id is 4u.nitin.[protected]@gmail.com

Still I am waiting for resulution, nobody from the company side is able to convence me beterly.my companlaint has been closed by company.

RELIANCE SMART GSM SERVICE — Deduction of amount

Abnormal deduction of amount and complain is not being entertained.
I am using a smart sim no [protected]. on[protected] Rs-30 has been deducted from my a/c, I called to Customer care but customer care associate could not give me clear reply, the same happened on[protected] and again Rs-30 has been deducted from my a/c. Both the time, i did not claim for the services to be activated so why rs-30 has been debited..?, both times. My request is to credited the same amount i.e. Rs 30 + Rs 30 = Rs 60 in my a/c with in a week. Otherwise I will have to go for legal action.

Reliance GSM Smart — Automatically deducting Amount

Automatically deducting (on 5.03.2011 between 1pm to 3pm) the amount (Rs. 30.00) from balance as subscribed some services, for which we have never demanded, from mobile no [protected] (Reliance GSM Smart)...

Hi,
Mr. Swaminathantn
Thanks for looking my complain. Automatically deducting (on 5.03.2011 between 1pm to 3pm) the amount (Rs. 30.00) from balance as subscribed some services, for which we have never demanded, from mobile no [protected] (Reliance GSM Smart)...
I am little sorry to write again for better service.

Reliance GSM — deactivate for the big fat free store reliance gsm my no-8010676033

SIR: IN MY MOBILE NO-[protected] THE BIG FAT FREE STORE SERVICE IS ACTIVATED UNKNOWINGLY I WANT TO DEACTIVATE I CALL TO RELIANCE CUSTOMER CARE REGARDING THIS TO DEACTIVATE BUT THEY DIDN'T DEACTIVATE YET I RECEIVED SMS FROM AD 57007 LIKE THIS YOU HAVE BEEB RENEWES FOR THE BIG FAT FREE STORE SUBSCRIPTION SERVICE FROM RELIANCE...
PLS THIS SERVICE IS IMIDIATE DEACTIVATE.

hi my self sunil i use reliance gsm i came to call from reliance communication and talking to me the big fat free store dectivated from this date 10.12.2011. but my blance detect Rs 10 after that i call to reliance costmer care and speaking to this service activate to me. but i do not activate to this service.pls deactivated imidiate

SIR: IN MY MOBILE NO-[protected] THE BIG FAT FREE STORE SERVICE IS ACTIVATED UNKNOWINGLY I WANT TO DEACTIVATE I CALL TO RELIANCE CUSTOMER CARE REGARDING THIS TO DEACTIVATE BUT THEY DIDN'T DEACTIVATE YET .
PLS THIS SERVICE IS IMIDIATE DEACTIVATE.

SIR: IN MY MOBILE NO-[protected] THE BIG FAT FREE STORE SERVICE IS ACTIVATED UNKNOWINGLY I WANT TO DEACTIVATE I CALL TO RELIANCE CUSTOMER CARE REGARDING THIS TO DEACTIVATE BUT THEY DIDN'T DEACTIVATE YET THE BIG FAT FREE STORE AND DEDECTN BALANCE Rs 10 YESTERDAY NIGH SUBSCRIPTION SERVICE FROM RELIANCE...
PLS THIS SERVICE IS IMIDIATE DEACTIVATE

i m raghunandan mantri from mumbai, i have took a mumbai reliance prepaid card number [protected], it works for a week properly but now my calls has been barred and no prior information wsa given to me and i have submitted my documents also as
my driving license
my local residence proof
two passport photographs
so, please check that what is gong on nd inform me as soon as possible.

with regards
raghunandan mantri mumbai

Dear Sir,

I was purchased a Reliance GSM Sim 25 days ago but this time it is barred. There is 2000 balance in this SIM, I will contact Reliance Webworld but not find proper responce.

Please Help me

Bholendra Upadhyaya
[protected]

hello sir, i am using a reliance gsm demo card number [protected]. its a dealer card. after 6 months from the activation date all off a sudden my card gets deactivated and my number gets barred and i am asked to resubmit the documents.i am a resident of vile parle and when i go to the near by reliance gallery in vile parle east they do not except the documents saying we dont activate card from here and tell me to contact the distributor. i submit the documents to the distributor solanki enterprises goregaon malvani.the executives working there (ramesh mishra) is so irreresponsible guy that even after 7 days of submittion of documents he is not able to give a proper feed back and does not receive calls.even after calling him several times he disconnects the calls.this is what is left are all customers being treated like this? even after paying for the services what do we get? even after 20 days of my resubmittion of documents my number is still barred today.please help .thankyou.

my no. have same problem [protected]

I want to gsm no. bards

Sir,
I purchased a connection of reliance gsm by their retailer RAAZ COMMUNICATION MATHURA (U.P.) about 20 DAYS ago. For ID and address proof I submitted photo copy of son of serving personnel by indian air force and my dependent certificate. After about 20 days company closed my no. when i asked customer care they told me the my document have not reached it shows that someone has stolen my document or someone is misusing it. please see this matter.

a new connection ([protected]) was activated only for 3 days. on 4th day the number was deactivated. when I spoke to Mr Ahemad and Mr Santosh (reliance customer Care Executives) they have not taken my complain and disconnect the line. and as per the reliance authorized dealer verification of document , how the documents mismatch in office by Verification Team. please activate the number. and all problem arises after I recharged with Rs 200/- .

hello sir, i am using a reliance gsm numer is [protected] my number is barred last 7 day .please help .

hello sir, i am using a reliance gsm numer is (MNP) [protected] my number is barred last 10 day.

Dear sir
My self kapil khadia recently using reliance GSM service(prepaid) and my no is [protected].But my no. is barred due to document problem.I had already sumited.my document in reliance office having address
at-baro bhagar
po-darli pali
dist -sundar garh
orissa.
And i have previous sumbited in
nayapalli
Bhubaneswar
orissa
But they are not taking any action to active my no. so plz consider the complain and take necessary action.
Thanks.

my number is [protected] by name sumit kumar. it was barred on 27th sep 2011 without any prior information.i contacted customer care but they said to again submit the proof,i have no any free time dat i will submit it again and again. right now i am not able to call any number from my sim. it had happened to me before also when i had buyed your sim. it was barred 2 times ,at last i broke that sim and buy new one,but again same problem. if it will repeat again then i will do the same and i will not use this service again in my life. at least i could know the reason why you have barred my number,its really pathetic. you should give me proper reason and start my service as soon as possible.

my reliance number [protected] is BARRED , since from march 2nd 2012 .
so please help to resolve my problem
email: mohan.[protected]@gmail.com

RELIANCE STOP BARRED([protected]) NUMBER.THIS IS 3RD TIME WHEN RELIANCE STOP CONNECTION.WITHOUT ANY CALL AND ANY INFORMATION.

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

I have a prepaid Number [protected]). .This
no is Barred by Reliance and when i call on 198 then the executive says
that please go to your nearest reliance care and i go there at[protected].
they Says me that your no will start from next morning but the no
doesn't start.Then again i visit on[protected]and they said that no. will
start tomorrow 9 PM but till now my no [protected]
is not activated.The Address of the reliance care is given below.
booth no. 277 phase 5 mohali

Accurate details for the above

Reliance net connect number - [protected]

Reliance relationship number[protected]

Complaint reference (for disconnection[protected]

kumar

@ RCOMcare - I contacted a customer car agent again through online chat. He informed me that my connection was only migrated to a lower fee plan instead of being disconnected. Why would I need to migrate to a low fee plan when I am moving overseas permanently. This is clearly a mistake from the Customer service agent. I would appreciate if you can resolve the issue soon and stop sending me further bills.

THE CONSUMER FORUM,
i am forwarding you the mail i sent to reliance regarding the issue.

(this is mitesh here from hyderabad..i had taken reliance usb netconnect([protected]) before 6 months.your executives just gave me the connection without th demo in my lapop....after installation we found tht my laptop doesnt support the usb device...so i askd your customer care to either replace me different edition device ..they took some time but they coudnt respond me...Now after 5 months i have hired a newlaptop which supports your usb device..
i have been chargd two month rental which is not used by me so i had applied for waiver so tht i can start it using again..i had a visit to paradise web world and met srikant who takes care o[censored]sb connections..his contact num is [protected]..i am visiting him daily from one month but no response from him regarding the waiver..so please take necessary action and pass the waiver which has been unused by me.....from the day i have taken to till now i have not even used it for single minute and i paid 3500 for the device.After payig also i didnt receive the service.
see that i get the immediate solution after sending you mail.i want to start using the devic after you give a waiver and activate it.you can contact me at [protected]..)

sir,
i am forwarding this mail everyday to relianc customer care but i am not geting any solution from them from past 5 months.every ten days i send them mail..they are very careless in my issue.i didnt expect this from them.this is my complaint number (ADAG=[protected]').
please help me.

you are correct.Realince is such a mess

SHashank nautiyal
My cont no is [protected]

Hi,

I feel like cheated and made fool.

My name is Rakesh chauhan. I live in krishanpuri, Malviya Nagar, Jaipur (Rajasthan). I m fed up of the poor response of Relaince Jaipur branch for broadband connection. The address is as follows:

Reliance Communications Ltd.
D-69, Sardar Patel Marg,
C-Scheme, Jaipur-302001

A few days back one of their executive named Manoj Kumar came for a survey about reliance broadband. As I was not at home so my brother got his Visiting Card he also got my Ph. No. from my brother. After 3-4 days I got a query from another executive named R.D Sharma from this company. So I made my mind to get the broadband service from them. I had a meeting with Mr. Manoj kumar and gave him my Voter ID, one photograph and a cash of Rs. 1250/-



He made me assure that the broadband service to me will be started within 3 days. That means on 2/03/2012. After this I got a call from the company for FI. When the service was not started I called Mr. Manoj kuma again on 03/3/2012 in the evening. He said that he will let me know after confirming status within few minutes but i didn't get any response from him till 03/03/2012 night. Then I again dialed his Ph. No. but the phone was switched off. Then I called Manager regarding this issue on 04/03/2012 in the morning he committed to get this job done till evening. But till that evening I didn't get any response from him or anyone from company. Then I again called Manager. He said that he will let me know the status and also gave me one more Ph. No. of Supervisior. I waited even then I didn't get any response from this guy (Manager)



After that I called Supervisior and told him the whole story. He made me assured that he will call me back to let me know the status. After 1:30 hour when I didn't get any report I again called Supervisior. Amazingly he was a little bit mad at me saying "I told you that I’ll call you back when i will be updated with status." After 3 hrs of this i again called Supervisior and again the same old surprise his mobile was also switched off just like Mr. Mr. Manoj kumar. Then I again called Manager to tell the whole matter. He again promised me to get this job done in the morning hrs. I waited till 5:00 pm on 06/03/2012. Till that time too no one came for connection. Then I again called Manager to know the status. He was answerless and again started making the lame excuses. After this I again called Supervisior. He told me the best excuse that the network wire is finished. Maybe he was right but how could I come to know until anyone tells me. He says that the connection will be done till tomorrow (07/03/2012) evening. Maybe they haven’t got the wire till now its 7:47 Pm of 07/03/2012 evening. No one of them is going to tell me the status until I call them. But I won’t call them because I am not interested in hearing another lame excuse and i didnt get my money back...

My email id is :- [protected]@gmail.com
contact no:- [protected]

cutting of my balance when i recharge

this is the problem am facing till i taken from reliance and this is the 7th time .. every time dey used to return the amount after filing a complaint to them on coustomer care . bt now they even retuned the amount after filing .. worst service with dirty reliance gsm .... i even went to reliance hub and made an complaint bt no use ...... so whats the solution for this and my no. is [protected] and am planning to shift to any other networks

Reliance Mobile — balance cut company

sir,
on my no. [protected] on 19/12 Rs 30 cut for news alert and 22/12 30Rs cut for love pack, but i already activated do not call service but mobile company started these service without information. after complain for both services they refund only 30 for love pack but they not refund 30 for news alert. i complain to customer care but not worthily and why these services are activated automatically