Reliance Communications Complaints & Reviews

i had already send my complaint to reliance customercare,but no action was taken by them.i have seding the same complaint (as below).
Dear Sir/Mam

I have made First REcharge of Rs 111.00 after activating it in mobile handset BUT I did not get Talk time of 100 ( AS IT WAS GIVEN THERE) . I did not get a single PENNY. I made so many complaints but they are not listening to it and did not take any action.So I am giving this complaint here so that I can get the best action against this complaint. I hope the upper management can take best possible action for it.How can they take my this amount for free.I want to get back my money. HOPING for the result soon.

Thank You

DETAILS:

My Reliance NO : [protected]
P.O : RANGIA (ASSAM) PIN : 781354
DATE OF RECHARGE : 02-01-12
SIM NO :[protected]

Dear Sir,
I had gone on tour to Bangalore with my above mobile no [protected]. On reaching Delhi on 1st of july,2010, I replaced my reliance sim o[censored]P with airtel sim of Delhi & today when I again inserted my Reliance GSM sim,it displayed Invalid Sim.(COMPLAINT NO 'ADAG=[protected]'‏)rEPLY RECD AS:
This Is with reference to your e-mail regarding SIM issue. Kindly make a note that the SIM is not working due to invalid SIM as you are in roaming location. Also note that SIM belongs to Uttar Pradesh circle. Hence, SIM exchange process in Delhi/Bangalore is not possible.
Further, we request you to get your SIM replaced once you reach to your home location.
Yours sincerely,
Preity Pise
GSM Customer Care
Reliance Communication
Service Request ID[protected]. We are working on it and we will respond to you in next 2 days.I VISITED UP & CONTACTED THE STORES BUT NONE RESPONDED.
The company has neither replaced the sim nor refunded my money of about Rs 200 in that sim & not giving any reply also.

Dear Sir,
I m Maniratnam from Chennai.I brought a sim in nov. 16, and my balance is always deducted without reason and i use this sim in data card and my balance has deducted and always say that u have subscribed a new pack. this done 6 time in 2 months , always reduced 30 Rs , but always refunded to my a/c but 30 rs has not refunded. but last time on 30th Dec-30 rs has refundedw when hey has deducted, and when i going to jharkhand but in 1 jan again deducted my balance and i m in roaming and i try to call customer care but not call dialing from 198 and *333, i m frustrated from relaince. plz help me of deduction of money..
My relaince no. [protected] ( chennai)
My Idea No. [protected].(jharkhand) i m in roaming so i use this no. in jharkhand.
Chennai.
Plz tell him refund my money otherwise they will said that i have no information after a week thats the problem of customer care.. and that my bad experience.

Dear sir,
I had purchase reliance net connect data card no [protected] but there is no coverage at My resident (swaminarayan park-Vasana). i had register my complain through phone and also register at reliance store but till date there is no action from company. if they are not able to provide me coverage then i will return data card and they return my amount.


Regards From
Vishal Thakkar
[protected]

प्रत्येक माह voice Pack के नाम से रु 27 मेरे मोबाइल बैलेंस से काटे जाते है | यह voice pack मेरे द्वार एक्टिवेट नहीं किया गया है | इस सुविधा को बंद करने के लिए मेरे द्वारा कस्टमर केयर से संपर्क किया गया तथा इस सम्बन्ध में ई मेल भी किया गया , पर Voice Pack डीएक्टिवेट नहीं किया गया | मेरा द्वारा भेजी गयी ई मेल की कापी नीचे पेस्ट की जा रही है |

पूर्व में दिनांक 02/11/2011 को भेजी गयी Email के कापी
प्रति
[protected]@relianceada.com

मेरा रिम के मोबाइल न. [protected] Voice Pack का चार्ज रु 27 आपकी कम्पनी द्वारा लिया जा रहा है, कृपया ध्यान दीजिए कि Voice Pack की सुविधा हमारे द्वारा ली नहीं ली गयी है, एवं हम न तो वोइस पैक के बारे में जानते है कि यह क्या है और न ही इसके उपयोग के बारे में जानते है |

Voice Pack के लिए वर्तमान एव पूर्व की राशि हमें तत्काल वापस किये जाये तथा Voice Packएवं इस प्रकार की अन्य सेवाएं जिनपर चार्जेस लगते है अबिलम्ब बंद की जावे |

दिनांक 02/01/2012 को भेजी गयी Email के कापी
प्रति
[protected]@relianceada.com

मोबाइल न. [protected] Voice Pack का चार्ज रु 27 मासिक आपकी कम्पनी द्वारा लिया जा रहा है, इसके लिए मेरे द्वारा पूर्व में दिनांक 01/11/11 को email भेजा गया था , आपके द्वारा नवंबर में उक्त राशि वापस की गयी थी ,परन्तु दिसम्बर 2011 में पुनः मेरे मोबाइल से 27 रूपये काट लिए गए थे |
आपसे निवेदन है कि , मोबाइल न. [protected] Voice Pack सर्विस तत्काल बंद कर की जाये तथा काटी गयी राशि वापस करने की कृपा कीजिये |

धन्यवाद.

राजेश कुमार रिछारिया
[protected]

Company have charged me wrong from some days.i have told to the customer care of that company and they have answered that in future you will not be charge. And i also told to stop evrythng but they do not do this.Please do something.They are continuing their business.they are deducting the blance without any reason and when i am informing it to that company custome care service their behave is very rude with a customer.My no is [protected]

MY Name is Ashok Pandey My Phone Number is [protected]. My Complaint is that My Account Balance is Reduce With Out Activate Any Service. This Problem is again Repeated . Your Company Executives Ensure to me this problem is not related i future. but this problem is again occur. so i have to go consumer court to charge the 1,000,00 rs against Reliance GSM . Reliance GSM cheat the consumer. with out consumer knowledge Any Service is start and reduce the customer Account. In this Time I have also Complaint In the TRAI . Reliance customer care does not give satisfy answer to me.

I have Surrendered Data Card No [protected] (ref given by the customer service executive:
[protected]. Rather than confirming the de-activation, the call centre staff is calling unnecessarily and not accepting the cancellation of services. Reliance is most unethical company on this planet. I need a confirmation that my request is accepted. I have even surrendered the instrument at Reliance world, Malad (W), Mumbai on 28th December 2011. I need a confirmation that my data card dongle is de-activated now.

I am using RELIANCE Broadband and Internet Combo plan from last more than 2 years and the services are PATHETIC and on top of it, the kind of services and the attitude of there customer care representative and the Nodal office is so bad that you dont feel like talkin to them. My connection has never been stable since the day I got the connection installed every third or fourth day the Phone and Internet stops working which is very irritating.
In the month of December (Only) My downtime is around 15 days and I have comlained regarding this about 8 to 10 times in customer care and Twice in the Nodal office everytime a reference Number is given and asked to wait dor 24 hours within 24 hours the service rep comes here and resets the Modem or the switch that they have installed to distribute connection to various other customer and the moment the box is restarted everything is back to normal but again not more than 4 or 5 days. I have spoken to everybody from customer care to ther nodal office Rapid Resolution team and all I get is a reference number and then again there representative comes, restarts the box and it starts working I have requesting to them several times to please either change the box or do something that can fix the issue permanentally and everytime they say that We would get things rectified that would take a maximum of 4 days but as per them after restaring the box if the connection starts then the issue is RESOLVED. I have repeatedly telling me that restarting the box and getting things working is not a RESOLUTION but a workaround.
I got so frustrated that I asked them to disconnect my connection then i get a call from Mumbai Retention department and thhey promised that now we are looking after my concerns and they would sure that this issue awill be corrected and they woul personally call me to verify if the service are working or not so I gave them another chance but i have not get any callback from them ever.
This month of December I told them that I need a waiver as my downtime has been more than 15 days and I was committed a Waiver and was told to make the current bill payment and the waiver would be adjusted in next months bill so I said OK and got online to pay the bill but during that time somebody from reliance called me and said that no matter you have complained 10 times but as per them everytime the issue was RESOLVED again by restarting the box the same day so no waiver would be given.
This the small example of the kind of service that you get from a esteemed company like RELIANCE. If enyone is planning to get connection from RELIANCE believe me You are making a very bad decision and still if you wanna go for it be prepared to write a complaint here just like me.
One more thing that i mssed, I have sent an email to the email id they have given to contact if we are not satisfied with there services but no body even bothered to reply to that.

PLEASE PLEASE PLEASE Dont take any services from Reliance if you want to have peace of mind. I would really appreciate If this complaint of mine would be considered and some action against them should be taken.

Thanks and Regards
Nitin Sharma
Mobile Num :[protected], Email Id,- [protected]@hotmail.com, nitin_simla @ yahoo.com
Landline Reliance[protected] which should be disconnected if they be kind enough to atleast disconnect there services.

It was really surprising for me to see that i don't get signal inside my small house which is located in a locality where you would never expect such situation. And by no signal i actually mean that when any one calls me when i am in my house it shows switched off or out of coverage area.Please help.Cause missing my call is making me lose lots of business and frankly i done trying different option.

Reliance broadband is generating bill even after the termination.

I have terminated my connection in April 2009 and they called me on December 2011 and informed that i have a pending amount of 2999 Rupees. I have paid the whole amount while terminating and they have also collected Telephone Modem and other hardware equipments. i don't know how can they generate bill after collecting the equipment. The only mistake i did was i have not collected Termination ID after terminating my connection (i was not aware of it).

Last week, someone from Reliance called me and he mentioned that he will move my case to legal process(court etc..) if i don't clear pending amount within an hour. He was very rude.

So please don't opt for Reliance broadband and if you are terminating it, please take the termination ID and NOC letter from them.

Dear Sir/Madam,

I am gautam anand. Last Month I took new reliance gsm pre-paid SIM card connection. But, yesterday I lost my relince GSM (Onida handset) at somewhere. Could you please immediately block my Mobile no. [protected]. Please update me once you will blocked
it.
Thanks
gautam anand
Mob: [protected]

Hi,

Complaint number:[protected].
I opted for Reliance netconnect+ 5GB unlimited package on 21st November thinking that I will atleast get a 3.1 mbps speed till I use 5GB fair usage limit, but it never happened. The highspeed should start everymonth 21st which dint happen, and they say that the billing cycle for the area where I reside will start from 9th of everymonth and my 5 GB limit has started from 9th of December and I am on that high speed plan and the 5 GB is still unused for this month as I never got 3.1 mbps speed and running on downgraded speed. When I called them on 26th December, they said they have raised a complaint and I should get the high speed from the next day(27th December) which never happened. And despite calling them multiple times on a daily basis and spending 30-60 minutes on phone, there is no use. Everytime I call them, they say the same thing "The complaint is in progress status, we have sent a request to the back end team.The issue will be fixed in one week". And yesterday(29th December) when I called them, they said the issue will be fixed by 30th Dec 11:00 AM, still the same slow speed, I called them again, and they said the issue will be fixed by 4:00PM, still the same, I called them around 4:30 and asked for an escalation and the person with whom I spoke said the supervisor is busy on another call, but no need to worry, as my issue will be fixed in 15 minutes...I waited for 30 minutes and checked, still the same slow speed, finally I called them and asked for a supervisor and after waiting for 20 minutes on hold, some supervisor answers an says, "everymonth I will get highspeed till I use 5 GB, I told him that I hardly got 3-4 hours of high speed and the slow internet speed issue started again, and he says the minium speed I get is 200-300 kbps and maximum is 3.1 mbps when Im in fair usage limit, and as I got the minimum speed which is 230.4 kbps, my 5 GB limit is exhausted and I have no other go other than desperately running on 230.4kbps...I got the highspeed hardly for 2-3 hours since Dec 9th that was not I paid them for...I need Internet for my job, as I am into online marketing and with this slow speed internet, I have suffered alot and I have lost alot on my production and my job is at stake. This has Reliance netconnect has been nothing but a extreme dissatisfaction to me..Please help.


David Alok Nath.
[protected]

hello sir,i am purchesing the pospad netcard of reliance they give me wrong bill i am not using my netcard properly.i have taken the plan of 450 and excess usage limit is 1000rs but i am not using the net properly b/z of network problem but they give me a bill of 1235 rs and cut my connection.pls tell me wat i do.i paid a wrong bill or some sattelment is there.i am going to reliance office and i told him pls switchoff my connection they are saying me we dont swithcof[censored] r conection.before 6 month and they dont swithcoff.and they give me a bill of 1235 rsin this month and cut my connection.sir this is a clear cheating with counsumer.pls help me sir.

dear sir ,
I'm being charged additional 50 rs every month as CUG Recurring charges every month .my phone number is [protected].

i did filled up a form for cancellation of this CUG number in December 2010 & i was informed that it is been deactivated & its been around a number of months since I've being charged additional rs 50 as CUG charges.

As i am not in habit of seeing the bill statement carefully, i used to pay the bill without seeing the details ,though this time i noticed the details & found that I've been charged extra rs 50 as cug since past many months , since June - July 2011 i guess.

when i called reliance customer care, they told me that they have no solution for this & they wanted me to go to reliance web world & when i went to reliance web world they also didn't gave any satisfactory response .

I've been a reliance customer for past 7 years & am not at all satisfied with the customer service after this..
i just want to request RCOM to deduct these charges from my bill & deduct or give me a refund in my bill by seeing my previous bill history as i was charged rs 50 extra as CUG charges since June-July 2011.
seeing all this i feel like switching to any other telecoms may be airtel or vodafone.

a frustrated customer

Mr VIJAY SHARMA ,
MOBILE NO. - [protected]

my name is balpree singh sandhu i compliant for reliance netconnect cdma 1x speed is very poor,bad,slow speed is 10 to 15 kbps 169 recharge i hope you are solve my problem relince company
my no is for netconnect-[protected] and my pesonal no-[protected]

From: [protected]@hotmail.com

lONG PEDING ISSUE OF LOW CONNECTIVITY FROM JULY 2010


To: corporatecentre.[protected]@relianceada.com
Subject: FW: Long pending issue of GSM low connectivity
Date: Tue, 27 Dec 2011 11:03:45 +0000
Kind Attention Mr.Wilfred

________________________________________
From: [protected]@hotmail.com
To: corporatecentre.[protected]@relianceada.com
Subject: Long pending issue of GSM low connectivity
Date: Tue, 20 Dec 2011 10:22:11 +0000
Thanks for your services

long peniding issue of Low network connectivity,your good enterprise might not be capable of shorting out this issue
so thanks to porability system & we are pleased to inform you that we have right to use it.......
ThanKs for giving us your serviceS for the last 10 years,

ONCE AGAIN THANKS From ALL O[censored]S


GOOOOOD BYE RELIANCE
Pawan Mishra
[protected]
[protected]
________________________________________
From: [protected]@hotmail.com
To: gsm.[protected]@relianceada.com
Subject: RE: 'ADAG=[protected]'Reference your mail
Date: Tue, 20 Jul 2010 05:44:04 +0000



________________________________________
Date: Sun, 18 Jul 2010 18:24:34 +0530
From: gsm.[protected]@relianceada.com
Subject: RE:'ADAG=[protected]'Reference your mail
To: [protected]@hotmail.com
All the Details are provided here & all the given 16 Numbers are operational in the same compound,not possile to provide the handset type of all the 16 numbers.
1. [protected] in the name of Dhanjit Deka
2. [protected] name R.C Mishra
3. [protected] name Lohit Burman
4. [protected] name S.Mishra
5. [protected] name Rajesh Jaiswal Landline 2608804
6. [protected] name Monti Mishra
7. [protected] name Rakesh Goenka Landline 2608542
8. [protected] name Amit Taparia Landline 2735473
9. [protected] name Pawan Mishra
10. [protected] name Amit Taparia
11. [protected] name Anil Agarwal Landline 2601560
12. [protected] name Pawan Mishra
13. [protected] name Anil Agarwal
14. [protected] name Mahavir Sharam
15. [protected] name Sampatraj Jain Landline 2511940
16. [protected] name B.N jha


H.D.F.C Bank Building
Mishra Complex
Jail road/T.R.P Road
Fancy Bazar Guwahati

• Exact location where problem faced (Complete Postal address) fill details which are applicable:
• Your city: Guwahati
• Door No/ Shop No /Plot No: Area /Sector/ Street Name/Landmark: Ground Floor,H.D.F.C Bank Buil ,T.R.P Road/Jail Road
• Village / Post: Fancy Bazar
• Zilla / Taluka / Tehsil:
• District: Kamrup
• State: Assam
• Pin code: 781001
• Indoor/Outdoor: Indoor
• No. of signal bars : 2(two)
• From when are you facing this problem: 6 yrs
• Specific time/All the time: 24 hrs
• Handset Type: Samsung S5620

In response to your e-mail regarding network coverage issue, we request you to write us back with the following details at the earliest:
• Exact location where problem faced (Complete Postal address) fill details which are applicable
• Customer's city: .
• Door No/ Shop No /Plot No
• Area /Sector/ Street Name/Landmark:
• Village / post:
• Taluka / tehsil:
• District (Zilla):
• State:
• Pin code:
• Indoor/Outdoor :
• No. of signal bars :
• From when is he facing this problem :
• Alternate contact number (if available) :
• Specific time/All the time:
• Handset Type:
The details furnished by you would enable us to assist you better. We tried to contact you on the number provided, but were unable to reach you.

Also, we would request you to reconsider your decision regarding cancellation of services and give us a chance to serve you better.

Regards,

Sunita Saini
GSM Customer Care
Reliance Communications

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications Ltd and is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: Pawan Mishra ([protected]@hotmail.com)
Date: Thursday, July 15, 2010 10:46 PM
To: Service Assurance Email ([protected]@relianceada.com)
Subject: FW: Complain

To: [protected]@rel.co.in ([protected]@rel.co.in); [protected]@relianceada.com ([protected]@relianceada.com); rtlnodalofficer.[protected]@relianceada.com (rtlnodalofficer.[protected]@relianceada.com); [protected]@relianceada.com ([protected]@relianceada.com); jitendra.n.[protected]@relianceada.com (jitendra.n.[protected]@relianceada.com)
Subject: FW: Complain



________________________________________
From: [protected]@hotmail.com
To: rtlnodalofficer.[protected]@relianceada.com; [protected]@relianceada.com; jitendra.n.[protected]@relianceada.com; [protected]@rel.co.in; [protected]@relianceada.com
Subject: Complain
Date: Thu, 15 Jul 2010 06:22:14 +0000

issue still exists, and i am going 2 surrender both my numbers [protected]/[protected] as soon as i receive my BSNL sim Cards.
as i am/was ur customer for more than 10 yrs i am very sorry to say the service quality o[censored]rs is worse in this country,no network coverage at my place,complained several times over the years with no result.

karlo paisa muthi mai is good

________________________________________
To: [protected]@hotmail.com
CC: jitendra.n.[protected]@relianceada.com; [protected]@relianceada.com
Subject: Re: FW: Complain
From: RTLnodalofficer.[protected]@relianceada.com
Date: Wed, 14 Jul 2010 15:24:28 +0530


Dear Mr Mishra,

As discussed today we hope your Query has been resolved online.Also please confirm us if the DND (Do not disturb) service needs to be activated against your mobile number:[protected].

With Warm Regards,

Nodal Officer
Reliance Telecom Limited
Guwahati
Email id- rtlnodalofficer.[protected]@relianceada.com

Reliance Mobile will soon be introducing 3G Services - A futuristic mobile experience

Pawan Mishra <[protected]@hotmail.com>[protected]:51 PM To <[protected]@relianceada..com>, <jitendra.n.[protected]@relianceada.com>, <rtlnodalofficer.[protected]@relianceada.com>
cc
Subject FW: Complain







did i asked u 2 activate caller tune on my mobile number [protected]
i dont think so, then why u ppl forced a bill of plan760 Rs. 30 & Reliance caller Tunes charges Of Rs.10

This is my 4th issue with u ppl know i am legalise to under go to consumer court for harashing me every now & then
________________________________________
From: [protected]@hotmail.com
To: [protected]@relianceada.com; jitendra.n.[protected]@relianceada.com; rtlnodalofficer.[protected]@relianceada.com
Subject: RE: Complain
Date: Thu, 10 Dec 2009 12:41:22 +0000

To
Reliance Telecom Limited
Guwahati
Assam

Sub:-penalty for late fee of RS 50.00 impose on my Mobile No.[protected] is the repeat of july Month
REF: Email dated 25.07.2009

i have no time to [censored]down and keep emailing u about the same problem every month
u r forcing me to get legal about this.

Payment detail made by me:
PADMAWATI TRADERS
RELIANCE MINI STORE
JAIL ROAD
MONEY RECEIPT NO:-GWH/TRP/SB/2009-10/12458
DATED:-21.11.2009
________________________________________
From: [protected]@hotmail.com
To: [protected]@relianceada.com; jitendra.n.[protected]@relianceada.com; rtlnodalofficer.[protected]@relianceada.com
Subject: Complain
Date: Sat, 25 Jul 2009 08:39:22 +0000

To
Reliance Telecom Limited
Guwahati
Assam

Sub:- Having no satisfaction and appropriate response from your so called RELIANCE SERVICE POINT .

Ref:-Mobile number[protected]/17090 Customer Id 8072975/8221448

My mobile no [protected] is showing GPRS signal for the last one month which I never applied for
I complained several time on your reliance customer care number [protected] and they never replied appropriately. I visited your jail road service centre and complained about the same and their reply was more astonished to me as they said they can’t do anything regarding this and asked me to visit the head office of reliance telecom. In the mean time I received your Bill dated 05.07.2009 for Rupees 192..37 for number [protected] and Rupees 131.94 for my other no [protected] where I found that a penalty of Rs.25 has been imposed on both the bill, but I made the payment on 26.6.2009 vide receipt Numbers GWH/TRP/SB/2009-10/1461 & GWH/TRP/SB/2009-10/1462 resp. and a WEP network Usages charges for Rupees 2.20 has been billed on my mobile number [protected].

So on 21.07.2009 I walked into your head office at Mega plaza, 3rd floor and complained about both the problems I am facing and their response was co-operative as they assured me that a penalty of Rs.25 on both the bill will be settled with next bill.

One of the person at your office who introduced himself working with you in your GPRS and internet section assured me that within half an hour the GPRS signal will be De activated from my connection and it happened because of some up gradation done by reliance telecom, but the signal exists till this date and time.

So here you are requester to De- activate GPRS signal which I never applied for from my connection and remove the WEP network Usages charges of Rupees 2.20 form my bill dated 05.07.2009 and I am not liable to pay any r WEP network Usages charges billed to my Number in the future.


Pawan Mishra
[protected]
[protected]
________________________________________
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Pawan Mishra
[protected]
[protected]

i am suffering had i made mistake buying reliance 3g dongle ..
here are the details of communication via email i had with reliance.. with no result yet


The problem is unresolved by you
From: [protected]@hotmail.com
To: netconnect.[protected]@relianceada.com
Subject: RE: 'Reliance=[protected]' UR 3g
Date: Wed, 28 Dec 2011 10:32:07 +0000



From: [protected]@hotmail.com
To: corporatecentre.[protected]@relianceada.com
Subject: FW: 'Reliance=[protected]' UR 3g
Date: Wed, 28 Dec 2011 10:31:21 +0000



From: [protected]@hotmail.com
To: corporatecentre.[protected]@relianceada.com
Subject: FW: 'Reliance=[protected]' UR 3g
Date: Tue, 27 Dec 2011 11:13:37 +0000



From: [protected]@hotmail.com
To: netconnect.[protected]@relianceada.com
Subject: RE: 'Reliance=[protected]' UR 3g
Date: Tue, 27 Dec 2011 11:07:12 +0000


The problem is unresolved till this date.
what next..................
From: [protected]@hotmail.com
To: netconnect.[protected]@relianceada.com; [protected]@relianceada.com; gsm.[protected]@relianceada.com; jitendra.n.[protected]@relianceada.com; rtlccare.[protected]@relianceada.com; rtlnodalofficer.[protected]@relianceada.com; [protected]@relianceada.com
Subject: RE: 'Reliance=[protected]' UR 3g
Date: Wed, 21 Dec 2011 16:16:51 +0000



From: [protected]@hotmail.com
To: netconnect.[protected]@relianceada.com
Subject: RE: 'Reliance=[protected]' UR 3g
Date: Wed, 21 Dec 2011 16:14:09 +0000

i did what u ppl instructed top up of Rs.10 ,butt bull... the problem exists
so please i dont need any kar lo duniya muthi mai
by 2morrow i want my money back with full one month interest back

thank you
shr iAnil Dhiru D.Ambani ?????????????

Date: Wed, 21 Dec 2011 11:37:02 +0530
From: Netconnect.[protected]@relianceada.com
Subject: RE:'Reliance=[protected]' UR 3g
To: [protected]@hotmail.com

Dear Customer,

Thank you for contacting Reliance Customer Care.

This is with reference to your E-mail regarding frequent disconnection issue of your Reliance 3G number [protected].

Kindly note that as per the details checked in our database, the core balance of your account is only 0.01 paise, whereas it should be 0.10 paise.

Hence, you will face an issue while access the device.

Hence, we request you to top up your account by Rs.10 or 20/-. at our nearest Reliance Mobile Stores.

The List of Reliance Mobile Stores has been attached for your reference.

We value your association with us.

Regards,

Samira Shaikh
Customer Care
Reliance Communications Ltd.


For further details, you can visit our website http://www.rcom.co.in or write to us at netconnect.[protected]@relianceada.com. You can also call Reliance Customer Care at *355, 30335555 &[protected].



You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.



"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.


The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.




-----Original Message-----
From: Pawan Mishra ([protected]@hotmail.com)
Date: Tuesday, December 20, 2011 03:40 PM
To: netconnect.[protected]@relianceada.com (netconnect.[protected]@relianceada.com)
Subject: UR 3g



From: [protected]@hotmail.com
To: [protected]@relianceada.com; gsm.[protected]@relianceada.com; rtlccare.[protected]@relianceada.com; rtlnodalofficer.[protected]@relianceada.com; [protected]@relianceada.com
Subject: UR 3g
Date: Tue, 20 Dec 2011 09:39:01 +0000

whats up to ur company u ppl only wanted to sell out ur product,no service
ur 3g service was supposed to ger working well within 3 4 days rhars what i was told after my previous email
but till this date ur fu.... 3g connection gets dis connect within few minutes of connecting.
what the f... u ppl are suppose of me...

pleaseu rractify ur 3g connection within 3 days oe else i will be forced to get legal.

From: [protected]@hotmail.com
To: [protected]@relianceada.com; gsm.[protected]@relianceada.com; rtlccare.[protected]@relianceada.com; rtlnodalofficer.[protected]@relianceada.com; [protected]@relianceada.com
Subject: UR 3g
Date: Fri, 2 Dec 2011 14:55:35 +0000

what..... u ppl cant handle Gsm mobile network & u r up to 3G internet
bull.... for the last 3 days ur 3g internet not working ,went 2 u so call authorised service centre ,but nothing
called ur toll freee 198, they provided other toll free no [protected]/3033555 which does not exists,ur nodel officer no,[protected] does not exist
ur no.[protected] responded & said same will be ractified 2day itself but till this time 8.15 pm ur so called 3G.... not working

i want money back & i dont want ur 3g service any more.. with full interest


Pawan Mishra
3G No.[protected]
3G Gongle NO.ImIE [protected]
Contact No. [protected]

Myself Ankit Sharma.
I am a regular user of Reliance fresh and having a Reliance One card, but i lost it and doesnot remember its number, i registered it with name Ankit Sharma and id [protected]@yahoo.co.in. How can i get my points from lost card and i want that points to be transfered in my new card ([protected]).
plz help.

I RECHARGE MY MOBILE AFTER A LONG TIME BECAUSE THE SERVICE OF RELIANCE MOBILE IS VERY VERY BED NOW AGAIN I TRY AGAIN SO YESTERDAY I RECHARGE MY PREPAID MOBILE BY Rs.50/= & GET Rs.42/'= TALKTIME FOR THE SAME RECHARGE, BUT TO DAY BEFORE 10 MINUTES I RECEIVED A MESSEGES FROM RELIANCE MOBILE
"YOUR PREPAID ACCOUNT BALANCE IS CURRENTLY Rs.12.60.PLEASE RECHARGE YOUR ACCOUNT SOON TO ENJOY UNINTERRUPTED SERVICE"
I DONT UNDERSTAND WHY THEY DEDUCTED Rs.30/= FROM MY PREPAID ACCOUNT.
PLEASE ASK FOR REFUND THE SAME .
DEVI SINGH GOGAWAT
RELIANCE PREPAID MOBILE NO - [protected]
J-679 JAHANGIR PURI
DELHI - 110033