[Resolved]  Reliance Smart Gsm Service — undue deduction of money

Reliance Smart — Deduction of money

Hi my name is Suchismita Gayen. My mobile no. is [protected]. I am from Bhilai. Smart Service connection is so bad. They deducted Rs. 90/- this month from 25 Oct to 2 Dec in 3 installments. When I called customer care executive they said Mantra pack has been activated in this no. through IVR, which actually was activated by themselves. I even did not recieve the call (company IVR call). This happenned 3 times in 1 month in myn no.. and every time they say the same thing that it has been done by us. I registered a complaint to the customer care executive but no action from the higher authorities has been taken.

Not only this, in the no. [protected] (my mom`s no.) caller tune was activated without request & they themselves deducted 30 Rs. for the caller tune.

From my fathers no. [protected] cricket pack was automatically actibvated & every day about 5 Rs were deducted..

The service of Smart Communicaton has become worst. They do not serve well. Every second day there is congestion in network due to which we are unable to make or receive calls or send message.

I cant change my no. because most of our colleagues, friends, relatives has these no. otherwise I would have changed it..

Please help...

RELIANCE CUT MY 40 RS .[protected]

Relaence Smart — Cheating of Money

Sir,

I Mrs Dipanwita Ghosh House wife today i recharge of Rs.111 on my relaence mobile and i am getting of just One paisa . i do not know what about Rs 110.99 ?

I think It is cheating. kindly advice what is my prosedure

Dipanwita ghosh
[protected]

Reliance GSM Service — Undue deduction

I had called Reliance customer care several times that they are unduly deducting my balance and they said that you had been activated with 197 pack and they are restricting it.

But all in vain and still now rs 5 has been daily deducted from my balance.

I will be going to change the service and will never rely on reliance.


Reliance service is totally Unrelaible.

Fu....k off relaince for their service

Myself Avisekh relaince should be put infront of the court of law what is this mr tata is the biggest fraud i have ever seen a chor in suit.they are deducting my balance and there customer care is also the worst service provider.It happend now that i feel afraid to recharge it because it is deducting at regular interval.he whould be hanged infront of law making public fool.for him 30 rs doesnt cost anything but far a student like me its very much please stop this we plead infront of you.Yes I agree they r really deducting money from balace without any reason.And the most important thing how can they deduct it to such an extent that it goes to negetive balance like -7 or -15.

They are the worst service and robbing pubic to such an extent that now its out of control.

Reliance Smart GSM — money deduction

My number is [protected]. There is money deduction against my number which is not at all tolerable. Mitti ke Rang service has been activated for my number for which I have never raised a request. Kindly look in to the matter.The balance should be refunded.If this will be continued it will not be tolerated.

Dear Team,

I m Abhishek Kumar my mobile no. is [protected]. i m using reliance mobile last 6 years..
yesterday i was recharge my mobile with 195 tariff, 75 E- Recharge & 39 sms pack,
but same day 39rs again charge for activate sms pack i want refund my money i[censored] cant refund so i think i must change my network by portability option and one other thing is ur customer care representatives are not entertain customers properly ur supervisor Mr. Deepak which is talk with me todays morning on 5:25 am he is talking in rudely way he showing me that he hv authority to deduct my money.
plz reward on my mail id this is given below-
abhishek.[protected]@rediffmail.com