[Resolved]  Reliance Telecom — Online recharge failed after payment done but my amount was not refunded to my bank account

Reliance Telecom — Recharge Failure

Dear Sir/Madam

I am a user of reliance mobile connection. I have made a recharge worth Rs 496 dated 3rd october from icici bank online website, the transaction was successful but i received a sms from reliance stating that the recharge was unsuccessful. I went to reliance web world at Tollygunge phari there they said that they have stopped the 496 service. But when I asked for the refund of the money they said they will not give the money back straight on my face. They are not providing the service and still charging the money which I think is illegal, I have also consulted with my banker(ICICI Bank) they said that the money has been successfully transfered to the account of reliance.

regards
Joydeep Bhattacharya
+[protected]

Reliance Communications — Payment Done but not recharge yet

I recharged my reliance prepaid NO [protected] of rs 496 on 03/11/08 and no. [protected] of 55 on 30/10/08. In both cases payment done and it has been deducted from my account but nither i got recharge nor i received any message or refund of money. Payment Details are :
Payee name : prepaid mobile recharge
Address : Euronet worldwide india pvt ltd
west quadrant, 2nd floor, mumbai-400051
customer reference:[protected] and[protected]
Payment information: Amount Rs. 496/- and Rs. 55
Date of payment: 03.11.2008 and 30.10.2008
Payment status: success
Payment remarks: 0515 and 0502
Kindly look into this issue. Looking forward for your positive response asap.
regards,
Kundan Kumar Challenger

Reliance cell - online payment — Online payment option does not complete transaction

This is in line 3rd month that I have been failing payment transaction on Reliance web site -http://bill.reliancecommunications.co.in/webapp/portal/servlet/LoginServlet
The payment option using netbanking does not go through. The URL changes to the option selected, but do not reach to the netbanking URL site and show their login page. Thus payment option does get through. Even after sent mail to service desk after missing the deadline for payment during last month, this month the web site continue to give the same issue forcing me to miss the dead line again. On top of all today the web site is not recognizing my cell number and throws an error - Confirmation of Your Login - Either this is a prepaid phone number or a postpaid phone number which is not valid.
This is absolutely pathetic. Being such a large company, their technical staff does not pay attention to the revenue generating options of their business. Feeling sad to address issue like this, but can't even think one can be so ignorant in this competitive world.

The netbanking option works fine with LIC online premium payment - having netbanking option choosen. Same is the case with IRCTC railway booking using netbanking payment option.
Anil Ambani can't pay attention every where. People under him should ensure it's revenue source work fine, as they are paid for it.

there is no response to complaints and comments posted on 14th august by Nalin Shah

Reliance Prepaid — Not recharge of Account after payment

I was made a recharge of 80 Rs.on my no. [protected] on 21.04.10 but till 22.04.10 no balance transferred in my account.This Regarding I Contact from reliance Dealer.According to him 80 Rs. has been deduct from his Account,Now he is not responsible for it. Now what I have to do.

Reliance Telecom — recharge

Hello sir
I just recharge through net banking rupee 102 , and i got a balance of 10.02 only ,when i speak to customer care they told its my mistake that their is no recharge option for 102 . My complain is that if they dont have the plan than why they except the recharge value ,while recharging they dont tell that ur recharging with wrong amount . This is cheating and Relience Telecom is doing the same from long time . Please consider this complain against them .my no is [protected].

reliance india telecom — recharge

sir, my name is chandrasekhar.R ,I easy recharged ([protected]) 05/jan/2011 rs 80/- but i coult not receive amout of talktime , the shop name "jain phones " at at abids gunfoundry in hyd , i asked shop owner he crould spoke to me and he said that the transaction comleted he manction id [protected], they cheted me and he talked rubbesh and he told he dont know about recharge .

My no:[protected]