[Resolved] Reliance Telecom — Sudden loss of balance and mobile data

wish4me246

from Delhi, Delhi

Address:

New Delhi, Delhi

I have buy a new connection with mobile no .[protected] for which i paid 100 rs at store.. My mobile no activated on 29.08.2013 around 7 am and as told by store in charge , on activation of mobile no. i got 100 rs talk time and 1 GB data free for 1 month. . However, 3 days back my mobile balance become 0.01 rs and mobile data also gone. For that i contacted customer care several times and they are not replying properly (giving excuses like server is slow, could not able to see detail, How much FRC u have done etc) and talking in very rude manner. So, i kindly request you to take necessary action so i can get my 100 rs talk time and mobile 3G data back on my mobile.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

wish4me246

from Delhi, Delhi

Till date my my above complaint remain unresolved. Now i got more than 5 complaint booking no but till date it remain un resolve.

All docket no are..as follow;

[protected]
[protected]
[protected]
[protected]

wish4me246

from Delhi, Delhi

Still no response from Reliance...very poor service...

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

wish4me246

from Delhi, Delhi

My reliance no is [protected]. However please contact me on my no.[protected].

Reliance BigTV Customer Care

from Mumbai, Maharashtra

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare