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[Resolved]  Reliance Trends — Cash Back Policy

I purchased items worth Rs.4000/- from Reliance Trends, Ambience Mall, Gurgaon on 17/12/08. The company had scheme of 50% Cash Back on purchases. As per the scheme I was given Coupon worth Rs. 2000/-. But to my surprise, as per the coupon, I was entitle for free purchases worth Rs. 2000/- only if I further do purchasing of Rs. 4000/-. This shows that although the scheme was for 50% Cash Back, but in fact it was only 25% Cash Back. Is it not cheating the customers by anouncing such schemes, which in fact are not there.

I want concerned authorities, should take action against Reliance Trends.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  9 CommentsShareTweet


Reliance Trends — Goverment Mentioned on Back of Invoice instead of Garment

On the back side of invoice, under the heading of Return Policy in point no. 6th it is mentioned as Goverment however it should be garment.

Kindly look into it as they are not having any dedicated web site to register any issue.


Satender Singh
Hi All,

I am a garment exporter and i want to join with relience trends as supplier. Can you provide me concern person contact ???

Pls. visit my company website:

Thanks / regards,
Raj Kumar
M. No. [protected]

This is Tonnistha, from banglore, and I want to post a story over this site as am very much upset with the Rilance Trend Richmond showroom.
The bill Mid :[protected] and batch# : 000174.I purchased 3 garments and two candles, now intentionally or unintentionally, for a single garment they billed me twice .I didn’t check the bill as I never used to check when I used to visit others shops like Pantaloons, Westside, SS.I came back was checking the bills and called them then and there and their reply was ” come tommorow we will see but first we need to check the a/c, whether your right or not.” as if I don’t have any other work than visiting their stores and very shamelessly they were telling “we cant refund the money, and u have to parches some items instead”.
I always had a special respect for the funder and for the Brand, but after this i feel I have to think twice before entering to Rilance Trends
I bought some bedroom and Drawing Room upohelsty like pillow covers and sofa cushions and covers and also regular pillows for bedroom and round pillows for drawing room on 09-01-11, I paid by Manhattan Platinum Credit Card a sum of Rs.1925.00 and again on 16-1-11 a sum of Rs.1730.00 at your Reliance Trendz, Begumpet, Hyderabad between this period and there is a sale in the stores upto 50% i.e buying one pillow another pillow is free. I bought two pillow for a cost about Rs.500/- by cash and got two pillows free as per the scheme previlling then. These pillows are kept in packed condition. Two days back when we opened the pack all the four pillows are in damaged condition with black spots all over. I took these pillows to your store in the same condition as they are and showed to the management staff there and surrendered them asking them for replacement. I was assured the matter will be a referred to you and replacement will be arranged soonest possible.

Kindly do the needful, as this is a clear case of manufacturing deffect.

G J Nehru, B. Com, LLB
(Retd G M United India Insurance Co Ltd)
Currently Director Bharat Re-Insurance Brokers Pvt Ltd.
Gandhi Nagar,
Hyderabad - 500080
Dear All,
It is not only with Trends.
It is everywhere, starting from Fresh, Not fresh, Blue Giris, Digital, Trends and all the so called super markets.
Even the single branch Super markets too follow the style of Big retail chains...

Their main targets are IT guys and their beauty parlor trimmed wives. Because these High Net worth(less) Customers or High income(Nil outcome) Group customers never check the number of items purchased or rather what they have paid for and what they are actually taking home. Ha Ha Ha...
I have seen many times in Chennai Super markets. Don't ask what I was doing there!?
The cheating tendency of the supermarket is due to the careless attitude of the customers only. They fill the Trolley as if they are getting them free.
Then at the billing counter, they pressurize the billing girl (A poor 10th Pass or a 12th Fail).Quick.. Quick...
So, the goo[censored]ps all supposed to happen always there. In many of the Super markets, they have many non-moving items (old stocks) and just going to expire items under their billing counters. While scanning the items, when the customer look somewhere, they scan & put these items one or two per customers (Very honest one or two only). And most of the time, the customer or the Tongue tip English speaking bulky lady, never check the items, instead she will wipe her card or handover a Sodexo coupon booklet, and request the counter man to reach the items to her car. Because while carrying the items, if any pack falls down, she will not be in a position to bend her 44 inch slim tummy. (Pun intended). On the way to car sometime she throws the bill like a ATM Slip dumped after a Transaction. That's all. The bill goes to some side and the items dumped in their car, and then into their EMI paid flat, without bothering which item is nearing expiry date, Which items Packing is damaged... They Eat like Somalians and Live like a French.
Never bother the world around them.

All the hard Working IT guys, please do skip the above lines. Royal Salute to them. This is only meant to those Jokers, who spoil the economy of our mother country and Escalate the living cost of any city.
When these Guys starts earning by physical work, then only these scenarios will change. Or else all Wall marts will come and loot us, after these super markets daringly.
Jai Hind...

Reliance Trends — defective garments

I had bought 2 cotton t shirts, which when washed with other clothes bled colour which has got onto other clothes. The laundries are unable to help and a small purchase from the hill road store has left us with unusable new garments over Rs 10, 000. Very poor quality from a branded store.

Reliance Trends — ROne Card Phone no. Change

Dear Sir- My ROne card no. is----[protected].I got it from Reliance Trends in Guwahati, Assam.Now I am Transfer in Kolkata, WB.So please change my phone no. [protected] To [protected]. Thanking You, Mr Ripon Golder 222/22 MC Garden Road, Dumdum, Kolkata 30

Gift Voucher Rs 250 not given

I purchase Rs 2584 but gift voucher not given.when i asked, they says vimal is not our product. but in vimal pants written it is an reliabce product. Cheat the company with us. pls look in to the matter.
I purchased at reliance trends and I want to return the product and as I will get cash credit can I buy it at reliance fresh

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