Reliance Trends Complaints & Reviews

Dear Sir/Madam I Sourav Ghosh, had made a purchase of, among other things, An "DNM X JEANS" (PLU#[protected] for Rs-1099 on 21 Sep 2014 at DIAMOND CITY NORTH MALL, SHOP NO-6 FIRSTFLOOR, 68 JASSORE ROAD, KOLKATA WB -700055 CIN NO-U01100MH1999PLC120563, and also giving it for alteration, SNo-2281invoice no./Till ID -9331/242, E.A. NO. [protected] and DELIVERY DATE 27.09.14 TIME 8:30 COMPLAINT- Today at around 13.36hrs i am getting a call from relience trends(ph no:[protected] and said alteration cannot be make by us due to some machine problem, so you bring back your jeans.we cant alter this.otherwise after durgapuja when our machine will ok then you get your product But now what can I do? when 27.9.14 is my date of delivery they replied we are sorry for it, we cant help you.But at the time of purchase or alteration there are no any communication regrading machine problem or anything. I would like you to suggest me a remedy for this and make an alteration the product and maintain the reputation of reliance trends. If my problem not solved with in 24 hrs i will make a complain at Consumer Forum. Please find herewith the attachment of invoice and alteration slip of this purchase. -- THANKS &; REGARDS SOURAV GHOSH [protected]

i had made a purchase of, among other things, An "INDIGO NATION" TROUSER (PLU#[protected] for Rs-1799 at RELIANCE TRENDS, CASTLE HILLS TECHNOPOLIS, 10-3-310/1, MASAB TANK, MEHDIPATNAM, HYDERABAD-500028, CIN NO-U01100MH1999PLC120563, COMPLAINT-within two days of purchase, due to defective cloth material, the trouser has got worn out.same was informed to the particular stores.since i am not residing at hyderabad, i could not not go the stores personally and return the product.moreover, i didnt get a PROPER RESPONSE from the outlet.i stay at visakhapatnam. i would like you to suggest me a remedy for this and procedure to return back the product and maintain the reputation of reliance trends

It is the first time am getting JOCKEY INNER WEAR and I am not aware of the actual size and its fit. My usual fit size is 95 cm. But it was after purchase when i opened my pack i could see obviously the size was too large for me and i went to the store asking for size exchange. But the store in charge at the exchange point refused to provide me with the other next small size. The pack was not damaged and i did not wear and check the garment also as it was clearly seen that the size is too large for me. I am very much disappionted with the store and the way they replied to my queries. Store address: First main road, Gandhi Nagar, Adayar, Chennai - 600 020. It was on 08.09.2014, Monday, BILL CIN NO: U01100MH1999PLC120563

On y'day i went your Barasat Mall. I was wrongly stand (as per your cash team) in cash counter line. Actually it was not known to me. I was for 10 mints in the line but at the time of billing he asked me to come in line I just asked the guy, last 10 mints I am standing in front of you why not telling the actual line of billing. Everyone who was in your cash counter was shouting on me (specially the extreme left counter & the middle counter guy). Really it was shame for me & for the 1st time I have face such thing. Then I asked about the store manager, they reply it your duty to search him.
There was a cc TV camera, if I’m wrong you can see the recording at the time of 18.45.
A shame full event of my life from such a well-known company !!!

On y'day i went your Barasat Mall. I was wrongly stand (as per your cash team) in cash counter line. Actualy it was not known to me. i was for 10 mnts in the line but at the time of billing he asked me to come in line i just asked the guy, last 10 mnt i am standing in front of you why not telling the actual line of billing. Every one who was in your cash counter was shouting on me (specially the extreme left counter & the middle counter guy). Realy it was shame for me & for the 1st time i have face such thing. Then i asked about the store manager, they reply it your duty to search him.


There was a cc tv camera, if i'm wrong you can see the recording at the time of 18.45.


A shame full event of my life from such a well known company !!!

bought a pair of catwalk shoes at the bandra mall hill road 30th august 2014. no doubt it was on sale but after one wear the toe area started peeling off... this is catwalk and sales person gave big talks of it being rough and tough shame shame for a company is reliance.. clothes not good quality.

I visited to your stores in city center mangalore I really surprised to note that the behaviour of your Customer service person on my small issue It forced me to stop purchasing from Reliance Retail as a whole I am non residence Indian visiting to city center twice a year. This visit is 9th of august 2014 Hope to hear from u. You can contact me [protected]@yahoo.com or[protected]Qatar number) Regards Pavan

Hi, I have worked two years in Reliance trends, Thillainagar, Trichy, Tamilnadu branch since from[protected] to[protected], after resigned my job settlement amount they are not giving to me, Department Manager Mr.Syed Gouz is not allowing me to talk to any accountant team, i believe on behalf of me he had been took my settlement amount because i have resigned my job because of him only, i dont know to whom i have to approach for getting my money.Please help me if anyone know the reliance trends higher official of tamilnadu region etc. My Employment Details Name : P.Pandiyan, Employee Id:60097604, Mobile No:[protected] Reliance Trends Branch Address: B 16 Sal Complex, Sasthiri Road, Tennur, Trichy - 620017. +[protected] Thanks P.Pandiyan [protected]

Hi Team,

I have received two coupons value 500 each (from HDFC credit card redemption reward) yesterday i went to Reliance Trend at Thakurpur, i purchse 1400/- product's and wanted to redeem my 1000value coupon(500*2) but the concern excutive redemmed only one coupon saying that the second coupon is not working.

Now this is really unfortunate that only one coupon redemmed and 2nd one not redeemed.
however i didn't proceed further, and asked them to back my coupons.
please do the needful
Regards,
Aparna
[protected](kolkata

Hai, I had purchased one DNMX jeans from Reliance Trends-Kollam-Kmall and since its length is more i raised for reducing the length.They told me that they don't have such options and when i said i am a regular customer and i got it done during similar cases earlier the customer executive came up with the floor manager, he told me that their machine is faulty and demand Rs30 more so that he will make it done from outside. Since its billed(Plu[protected] i took it, but in future i wont get cheated and not make any of my friends to feel it. But thanks to that guys, I left the shop and am able to experience another good brand... Please avoid such instances, otherwise will loose more customers. Rgds Manesh Madhu [protected]

Hi, I bought many dresses for my family from Relience Trendz Chennai, Adyar and Kottivakkam shop, The experience I got is worse. Most of the product outsourced from Bangladesh, Colour quality is too poor and after one wash the colour is destroying the dress and is not in condition to wear outside. My humble request is to check the product before selling to customer, it is worthy or not. Do not destroy your brand.

i had bought a top from reliance trends, kammanahlli bangalore on 17/08/2014. The clothes which i purchased were on a sale ( 50% off). i wanted to exchange the top since it was not fitting me, but when i went to the stores on 22/08/2014 they refused to exchange my top stating that the sale was over.. i just wanted to exchange the size.. it was very disappointing since it was just the matter of changing the size. They had stated the reason that the sale was over, on the contrary there was a 50% off board put on the entrance

Dear Sir/Madam, This is for your kind information and action that on date 07 August we had missed purse on cash counter. We have inquiry but problem was that no any camera was installed on that counter. Within a one minute my Purse was missed from that place and we had Lost our money. So i request to reliance group take action on staff and will give return money as early as possible. Regards, Dinesh Gelot

We had purchased apparels worth Rs.1696.80 from reliance trends on 16.07.2014. we had swiped my debit card for the amount. I had recd a message from bank for the amount debited. but the transaction slip was not recd. So Sachin the cashier at vivana malla outlet said to swipe the card again. But then again i recd the SMS from bank of amount debitted intimation. so the amount was debited twice. After several calles and follows on 16.08 they said to collect the amount from the store. also they were not ready to cooperate. they wee rude. Junaid manager. Sachin Cashier

I went to buy on Aug 2, 2014 my babies garments at reliance trend new shop, back to pantaloons in ranchi. there were big adv's of great offers were everywhere. I had to catch the train. no time. but because of offers, i entered into the shop. n after spending one hour i chosen some cloths. when i went at the cash counter, i was surprised to know that due to technical reasons, no discounts were given to me. I asked for the complain register, they declined to give saying they donot have. when i insisted for that, mr alok jha, [protected] gave me a small notepad to write my complain. i was forced to paid the full bill. no call got from reliance trends. such a big infrastructure but no work ethics or professional attitude. SHAME. 3-4 thousand RS doesnot matter. but that day, i missed my train because of time argued for my rights. i forced to go to raipur by my taxi. i advise everone not to visit the store. Dr.Saurabh associate Prof. Centre for Human Rights Central University of Jharkhand Ranchi [protected] [protected] saurabh_jnu&yahoo.co.in

Dear Sir/madam, On 17th August 2014 I purchased garments at Reliance Trends Ambattur Chennai vide Cash memo number U01100MH19999PLC120563. Among the purchased garments one Basic brand shirt S size had been billed. But actually M is my correct size and this S size shirt will not be any use to me.All other garments are OK. Actually I made trial with M size only and some how at Billing counter it got misplaced and i had to receive S size shirt. Immediately on my return to home I contacted the store they told it cannot be exchanged as the offer is going on. I kindly request the Reliance Management to consider as this a special case and allow me to exchange for the size of the shirt alone. I am a regular customer at Reliance and have purchased TV, washing machine, A/C, Refrigerator etc and quite satisfied with the service from the Reliance . I kindly request you to consider mine a special case grant permission for just to exchange the shirt for the same brand same design in M size...Please... Regards T SELVAN [protected] thamaraiselvan.[protected]@gmail.com

i shoped around 4000 on offer of 1947. i went to help desk to count the total bill but i think someone one of the staff selected the shirt before but didnt purchased but it stiill in the store. They discussed and made a drama and fooled us that there is no offer on the shirt but before and after that i consulted 4 members of the staff and bill counter they that offer is available on all the shirts. I told them give me that shirt i will make the billing and i will check at the counter but they didnt gave me the shirt to me and told they will make the billing. Manager arif also joined in the issue and fooled us he is such an idot spoiling the customer service they are not to help but to fool. i never had such a worst customer service anywhere very bad behaviour with customers especially that Arif the head he is such an idot i will never go to that store again and i will not encourage my friends family and my company people to shop in reliance trends until Arif the manager or head is removed from the post. i am not talking about all the reliance trends stores. i am talking about cmr central realiance trends store in visakhapatnam maddilapalem. I am very serious about it hope you will take action on it.

Sir i bought two t shirts on 15/8/14..in t.nagar chennai branch...(1947 offer)...both shirts r small than my actual size..today (17/8/2014) i went shop for exchange...but they didnt.ur compeny have any rules..ill go to consumer court for that...thank u

On Independence Day 2014, Reliance Trends, Borivali, Mumbai had scheme of Shop for Rs.1, 947 get Clothes of Rs.1, 947. Firstly, The advertisement says - "Shop worth Rs.1, 947 and get Free Clothes of Rs.1, 947" but we were told that this scheme is only for clothes. To me, this is doing advertising to misguide customers.Secondly, We had purchased 2 shorts. The tag showed price of Flat Rs.299 with other tag of price Rs.399. on billing they billed us initially for Rs.399/- but on arguing for the tag price of Flat Rs.299/-, they billed at Rs.299 taking barcode of T Shirt. So they billed 2 T shirts whereas delivered 2 shorts. Even Security allowed to take the merchandise out despite difference between physical goods and goods billed. However, on 16th August, when we went to replace the product for a higher size of same value, they were asking for price difference sighting the security and system reasons which they themselves bypassed a day before, to facilitate billing as per their convenience. I am left with no choice, but had to let go merchandise and take refund in cash (REF NO.: C5564, #0236 TIME - 21:45:48, 15AUG2014, S08082, R002) I, not only as Customer but also as a Shareholder, feel aggrieved and cheated, by the Staff and system they were following. It was a kind of harassment where you finally have to surrender to the atrocities of the Company and its staff, where they literally make you bow down to their terms and do as they say, as you are not left with any choice. This matter was handled by Mr. Kevin D'souza whose Cell number is [protected]. I have also written hand written complain in the feedback book with assurance that I will get a call in a week's time. I seek your intervention to stop such malpractices with are restrictive in nature under MRTP and provide compensation for the harassment a customer goes through for all such episodes.

Black color full sleeves t-shirt with a scarf attached to it, with a price tag of Rs.195/-. After billing instead of Rs.195/- it was billed as Rs.499/-. When asked about it to the cashier he said that because of some mistake the T-shirt came on floor and you cannot buy it at Rs.195/-. So I said I wanted an exchange, so he kept the T-shirt with him and when i came pack with a jeans with same cost, he said you have to go the security and all other formalities and then you can exchange. So I went to security and he said me to bring the T-shirt which was billed as Rs./-499. So I again went to cashier and he gave me another T-shirt which is Meroon in color with a price tag of Rs.499/-. When I asked that this is not the T-shirt which you have taken from me, he said that this is the only shirt and go give it to security he will exchange, don't eat my brain. So i kept quiet and went to security, then security said this is not the same T-shirt which is billed and I again went to him and after seeing me he was raged with anger and behaved in a very rude manner and said from where else you all people will come and eat our brains and another person came and searched my T-shirt and after that I got exchanged.