Reliance Trends Complaints & Reviews

Hi, (Reliance Trends, Axis Mall, Kolkata)

We went to reliance trends and bought goods worth Rs 4K....so that we could get 50% off on our next purchase(which is we were given coupons for 2K, and told if we shopped for 4K again we only would have to pay 2K).
NOT once they said that the scheme had so many exceptions. To our shock those were the garments we really wanted to buy, so we complained but fell into the ears of the immature Floor Manager Arijit Roy. He said he couldn't help us, he wasn't ready to call his supervisor, he wasn't ready to accept that no one told us about the exceptions. A total weirdo.

Can somebody call us so that we could use the coupons before 8th July 2012.

+91 [protected]
Pallavi Biswas

I purchased a T-shirt from reliance trends .which shrunk within one wash and lost it's color.when i went to complain about this to the store manager(belgaum)there was absolutely no response from him.he just kept saying i have nothing in my hands and i cannot do anything...it was really disgusting.didn't expect such poor quality products and service from reliance...

I had a “ reliable” impression on the brand. However, yesterday I had a very bad experience at the customer care service at Reliance trends at Bangalore, ITPL mall. I had purchased couple of T shirts for my husband and kid and apparently lost my hardcopy bill. One of the T shirts did not fit my husband and hence had come to change the same. I requested the customer care person giving her all the details of my purchase date, time, amount, credit card no., reliance membership card etc. Inspite of this no help was extended to me .The customer service represtative lady there did not treat me courteously.The other big shops always had taken care whenever I approach them saying I missed my bill…they would not mind it as long as the T shirt price tag was intact. However the customer care sales girl and the manager here at Reliance trends Bangalore treated me in such a way giving me a doubt if I were the customer or them. As if I had got the product without paying the price. I waited for nearly 45 mins for just getting a change in the Tshirt size. The customer care sales girl made me wait for no reason!!! Thanks to the customer service. I would definitely not come again to a shop which has no value add for the customer.

I had purchased some dresses for my son from Reliance Trends Begumpet Hyderabad during October, 2011 during Dussehra . They had some offers prevailing at that time and I had bought 4 sets of shorts and shirts for him. After a month or so ,my son had used it and on washing , to my surprise, I found it was completely torn off as on old stock at many joints.Since it was after a month or so from my purchase, I had not preserved my bill. I took the damaged piece to the Reliance Trends at Begumpet. Initially they were not willing to agree that it was purchased from their shop. But later some of the salespersons agreed that it was their stock and could be old stock also. They wanted me to provide the bill of the purchase which I was not having. They were not ready for a replacement even while acknowledging it was their item.
REQUEST EACH AND EVERYONE ONE OF YOU TO AVOID SHOPPING AT ANY OF THE RELIANCE TRENDS OUTLETS , SINCE THEY AGREE THAT THEY SELL VERY OLD STOCK ABOUT TO BE TORN OUT ITEMS AS PART OF THEIR OFFERS!!!!

Myself Rahul Sahu, I had visited Reliance trends, century 21 mall, A B ROAD, Indore on 11/jan/2012 and done purchasing of Rs. 1425/- for the payment of which I swapped my SBI debit card on their machine, but the transaction got failed, after which i did a cash payment, but when i checked my account the amount got deduced from my account which means the transaction was not failed. I contacted Reliance trends, they told me to go to bank and lodge a complaint there, so i did. Bank forwarded my complaint to Reliance trends through their centralised working unit, but even after 47 days i havn't got my money. Please help me, what should i do, I have to leave indore within a week, and may be i may never come back to indore again.

this shop is having 5 billing counters in the front,even in the peak time when more than 30-35 customers are waiting to pay cash only two billing counter will be open ,last day when one of the customer reacted they opened the third counter and when he leaves the shop it suddenly become two again. all have to wait a lot to get the item billed .this is a usual procedure now

It is hell with the reliance trends (meenakshi mall, bannerghatta road, Bangalore) to purchase. They swiped my debit card twice saying that first time it was an online error. But money got deducted twice and the one who is in cash counter hadn't responded properly. It has been twenty days my money was not returned to my account. Can anyone suggest me what to do with this modern thieves to get my money back?

THIS IS REGARDING THE NON COMPLIANCE ISSUE OF RELIANCE TRENDZ (ALFA-ONE MALL, AMRITSAR).

I PURCHASED 2 JACKETS FROM THIS STORE . AND 1 I FOUND IN TORN CONDITION AFTER PURCHASING . I WENT THERE FOR EXCHANGE , BUT THERE WAS NO PIECE AVAILABLE AND NOTHING OTHER ITEM WAS AVAILABLE OF MY CHOICE . THEY ASKED ME TO WAIT FOR 1 HOUR SO THEY CAN FIND ANOTHER PIECE FROM THEIR STOCK. BUT AGAIN THAT WAS ALSO TORN OUT. THEN THEY ASKED AGAIN TO WAIT FOR 1 HOUR SO THAT THEY CAN FIX THAT PROBLEM . AGAIN I WENT THERE AFTER AN HOUR AND FOUND THAT PROBLEM WAS RESOLVED BUT THE ZIP OF JACKET WAS NOT WORKING PROPERLY , LOCK OF ZIP WAS BROKEN BY THEM DURING REPAIR. AND AGAIN THE SAME CONDITION WAS IN FRONT OF ME. I WAS SO FED UP WITH THEM . I ASKED THEM TO RETURN MY MONEY. BUT THEY DENIED BY SAYING THAT THIS IS NOT IN THEIR HAND. AND WE WILL ASK FROM OTHER STORES AND WILL SEND ANOTHER JACKET TO MY HOME.
AND I DONT NEED TO GO TO THEIR STORE AGAIN. NOW TODAY AGAIN THEY HAVE CALLED THAT NO OTHER PIECE IS AVAILABLE AND PLZ COME TO TAKE YOUR MONEY BACK FOR WHICH THEY REFUSED EARLIER.

NOW CONDITION IS THIS AGAIN I HAVE TO GO THERE TO GET MY MONEY BACK. I WENT THERE 3 TIMES. AND SPENT FUEL FOR APPX. 300 RS AND OTHER THAN THAT IT SPOILED MY WEEKEND DAYS.

THEY ALWAYS TRY TO FOOL THEIR CUSTOMERS . SO WHAT I SHOULD DO IN THIS CONDITION .. KINDLY HELP ME .




RAMIT MEHRA
[protected]
AMRITSAR

item no.[protected] to 31 tunic Top
bill no.[protected]AUG2011

complaint - the cloth is having ONE INCHE - SLICED PORTION.

PERSON CONTACTED FOR EXCHANGE : MR SHARAT KUMAR

REASON FOR REJECTION: WE- CUSTOMER - HAVE SLICED THE CLOTH.

ADDRESS OF CUSTOMER : H K MURALIDHARA , SENIOR MANAGER, CANARA BANK, NO. 563/S 24 TH CROSS, HEBBAL II STAGE,
MYSORE 570 017 PH[protected] ,[protected]

i purchased 16 items as per bill no.000235 batch no 000030 dt 10/07/2011 at 19;23;57 from reliance trends ltd V3S apparel delhi for Rs.4720/- but the company charged Rs,5920/- as per said bill.vide as per transaction code C1402 0026 19;25;01 10 JUL2011 ,In which they undertake the amt is inclusive of all applicable taxes.
when I went back to the store for the same they refunded me the balance of Rs1200/-in cash without the applicable taxes excess charged by me & saying it was technical error.When I ask for the incharge of the store the reply was that he MR. ANUBHAV KUMAR was not available now ,after telephonic conversation with the same he replied that I was driving now I will be available only by tommorow evening only.
It is very painful to see the behaviour & services renderd by the big store i.e.RELIANCE TRENDS LTD
I think they are making money by these ways to open new stores.I think some big game is going in this particular store.

this is to bring 2 notice the discrepancies in sales in the reliance trendz,kochi. they have come up with a new scheme where by they issue discount coupons for the customers. even though the validity of the offer has been mentioned on the coupon, its been designed in a way which doesnt easily catch the customers eye, and they arent told about this at the cash counter during the time of issue.its only when they are set out to encash the coupon that they come to know of this treachery. strong action must be taken against this serious case of misleading, and cheating

Dear sir/mam
i have incform to u that i have lost my debit card since 20 may 2011 at indore and any other person has been taken my card and shoping at c-21 mall vijay nagaer at indore the thif are total Rs are 20000/ thousnad in my card the three stores are at sueping my hdfc card are-Date Amount Merchant Name Place / Country

20May2011 20:46:43 Rs.4,000.00 BALUJA SHOE CO INDORE
20May2011 20:16:35 Rs.14,359.00 MADAME. INDORE
20May2011 20:03:28 Rs.1,147.00 RELIANCE TRENDS INDORE
20May2011 18:53:18 Rs.200.00 GOPI KISHAN CHHOGALAL INDORE
they are name to showooping my thif have go and request to relaince transd it person please give a a cctv recouriding they are say me that we have give to u a 1 and 2 days than i am go agen than agen he has say plz com after 1 or 2 days the y are not give a cilp plz help me for this case .And they thif are shoping at madme the salaeman dont take thei id prooff at bill rs 14000 rs and he was say the person asre not give a a id proff . this is my query pls help the total my amount they are all my HOME LOAN AMOUNT , MY SELF VIPIN PAWAR .MOBILE NO [protected]

On dated 22/04/11 and we had done purchase of Rs. 4449 invoice no. 001292.
n returning home when we checked out the small size . Hence again on 24/04/11 my husbad again visit thye store and after 1 hr. waitng period they change the jeans and give it for alteration on the same day. Alteration slip received 91976 for 2 items. On 25/04/11 when we visit the store for collection of altered material the denied that no jeans is there at their end. After when we show the slips they assure us that they will search and call us. Today it is almost 5 days and after more 3 visit done by my husband and me we didn't get the jeans. Person Mr. Upendra and Mr. Arvind Mishra are irresponsible and fake. They also assure us to check the video footage but till date no response.P ls help.

I went to Reliance Trendz store located in Alpha One mall in Amritsar, a couple of days ago. I was looking for a deodorant and the salesman showed some brands to me and sprayed them on my arms, one by one. He tried at least 6 of those and when he sprayed a particular deo, I told him that it smelled feminine kind. I had a look at the deo bottle and it read under the brand name as; "pour elle". I indicated that towards the salesman and he smiled and said, "Sir, pour ellay is kind of "flavour". I smiled back and told him that its a French word and it means that its for women, but I don't think he was convinced. Then I showed him another deo bottle which had "pour homme" written on it and told him that this means "for men". He kind of nodded but was not convinced. The story didn't end there...
I saw more deos and perfumes from brand Ferrari, kept in another showcase window just behind those I was already looking at. I moved there and tried 2 different fragrances of Ferrari deo. One was musk "flavour", as I was told and the other one I don't remember. The "musk" one came out to be Ferrari Uomo. Another sales girl joined the sales man and recommended me to go for this deo as it is in great demand and has good "smell". Eventually, I bought it for INR 800 and it turned out to be the worst deo I have ever used! The next day when I shook the bottle a bit before spraying, a good 5-6 drops fell on my arm on their own. Not thinking much about it, I sprayed the deo under my arms and some on my neck and left for some work. Just about 5 minutes later, the fragrance disappeared in thin air. I thought it demands more application and in the evening I sprayed it under my arms, neck, chest and some on the inside of my left arm. Bingo! the fragrance wasn't there at all after a few minutes. I took my nose real close to the arm and I could feel a bit of it there, but nothing more.
I am sure I was given a defected deo bottle. I paid 800 bucks for a bottle full of water! I was cheated!
I tried searching for Reliance Trendz website for customer feedback but couldn't find any. The sales persons are ill-informed at Reliance Trendz and I am not going there again.

Today my 3 yrs daughter got badly injured in Reliance trends store in Ambiance mall Gurgaon.because of their fault only and they people are so irresponsible that no one was there to tell where to go for first aid kit. she got admitted in hospital and operated. Reliance trends's ppl are their just to make money. they don't have any human feelings.so my advise to all parents is that please do take very care of your kids while going there. nobody is there to tell anything and they are fully irresponsible .

Dear Sir/Madam, The Hindustan Times (Ranchi edition dated 25.12.2010) had a free travel bag offer for purchases worth over Rs.1500.00 However when we made the purchase the same day at Ranchi, we were in for a huge disappointment as we were told after the billing that the scheme does not exist any more. One wonders how can a scheme offered in major dailies be not honoured for even few hours!. Worse, the staff neither wanted to acknowledge nor allow us to make a formal compliant.

Thank you for taking care of this and addressing our concern.

Sincerely

Jebaraj D.G.

This is ti imform you that there is a false and fraudulent Sales promotional activity going on at your Palakkad Store ,Kerala,..Its advertised in Malayalam daily Matribhumi that there is atravel bag free worth Rs799/ for every purchase worth Rs 1999/- on 25/12/2010.
Believing this advertisement, I have visited your Palakkad Reliance trends store on 25/12/2010 and purchased materials worth Rs 2240/- (two thousand two hundred fourty only).. Once the billing was done they told me that they does not have the bag that is meant for free. When i asked about the advertisement they asked me to come and collect the bag once the stocks comes...

I told them atleast to adjust that amount or should have informed while entering the store.. both of that thing neither the store in charge nor the The Manager did..

I have given my address and contact details at your store and asked them to provide me the Bag they offerd...
This sort of incident will only damage the reputation and good will of reliance and its other brands.. More over this store was opened only on 1/12/2010..

This is a clear case of fraud and voilation Sales and commodities Act..

BALU

I was swip the ATM card and enter pin no. but he said to me your card not working in this time.
then i was pay cash mony. to reliance trend.
After that when i was cheq my account .he was cut balance, and he said i am not received your mony in account.
plese Sir take a action ...

and return my mony... to the reliance trend
THANK YOU SIR......

The newly opened reliance trends showroom at Mysore seems attractive for no use. I had been for shopping,but for my surprise none of the executives were available on the shop floor. After 10 min some how was able to get in touch with the floor manager but was of no use. With great difficulty was able to get the no of store manager but he did not react to the situation and casually said that he was not at the store. And also to my surprise none of them had the customer care no and were reluctant to provide me the contact details. After all these they gave me an email ID of a travel port (a travel agency ID) to raise the complaint. Hope somebody would react to the case and hope the service would improve in future.

No one hear even after complaint at consumer complaint site regarding poor quality of shoes. Every one should take a note before going to Reiance trend. My shoes cost is Rs.2499 kept without use. I want to donate to reliance trend.

How Mr. could approach listen me i am not so big that waste rupees in such a way what u say mr. Ambani. this is clearly a fraud.