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[Resolved]  Samsung — samsung mobile problem

hi, i bought one SAMSUNG mobile( SGH B-200) in chennai.frm first day onwards that mobile automatically restart, while attending call.then i went to SAMSUNG service center within 7 days, they gave one form to change new mobile. then i got again SGH B200 model. nw taht mobile also automaticaly restarting... be aware of this model... my suggetion, dnt buy samsung mobile.
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Aug 14, 2020
Complaint marked as Resolved 
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Baker — Sim card not working

Dear Sir/Medum,
My self Dilip Kumar Idea cell no.[protected] since 2 month not working. i lke to use continus my same number so please can you re update my above number in your program, if you fix my problem i will very thank full you.

Thanks and Regards
Dilip Patel
I have a SAMSUNG U700 mobile phone,
it access Vodafone network but when i inserted a AIRTEL sim it dosen't catches the network and can't work properly.
Please help me...

Samsung J 600 mobile handset — Kindly Replace the set

Dear Team,

i bought this handset in the month of Jan 09 and ever since it is lying with service centre.
i wrote a letter to the company in Nehre place but not respose and also i had sent mail couple of time.
every time they reply that they will act on this but . still no action is taken.

i want a lodge a proper complaint against them

Regards,
Jaswant Singh Nambaria
[protected]
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Samsung SGH-M620 — Problem with SGH-M620

I bought a samsung mobile SGH-M620 few days back. since starting it is giving re-start and hanging problem with Airtel SIM. This problem is apearing after every minute. Since I bought this moble I am not able to make even single phone call from my airtel connection.My moble number is [protected]

Samsung Mobile — Got Humiliated

I own a samsung mobile phone which was bought about 6 months back.
Now I got some problem with the hand phone and was directed to the samsung service center in anna nagar (chennai) where i was promised that the mobile will be fixed and gave me a date where in i can collect the mobile.
I actually stay very very far off from that service center and i cant afford to waste time on this issue because i dont have time.
When i went there that perticular day, they asked me to come back after 2 days and when i asked a reason they humiliated me. No one was even bothered to give a proper reply. I was treated as if they were doing the work for free. Which made me to give a complaint here. I need a very strong complaint to be registered and the needful has to be done at the eariliest. When i am typing this mail its 04:20 am . The concern party who takes up this complaint should understand that the way i was treated was the only reason which made me to burn my sleep and type this complaint to you.

Waiting in anticipation
Vashantha kumar.T
[protected]@yahoo.co.in
+[protected]
hi, myself sourav from Howrah (WB). I purchased one SAMSUNG mobile( B130T) from Puspashree telekom situated in Domjur Howrah on Feb 2009.

my problems are:
1. no voice sound in time of calling or receiving phone.
2. automaticaly dialing the last dialed no.
3.problem of back key..showing recent call log every time back key not working.

when i visit the local shop they send it to service center and when return me after 1 month it was ok but from the next day facing the same problem again. now they are saying this problem is due to moister locking is out of warranty limitation.

I want they should replace my phone for the a new one or return me the cash. please tell me what to do now?

samsung mobile no M 620 — mobile not recevie

DEAR SIR ,


I HAVE SUBMITTED MY MOBILE ON DATE 10-08-09 IN YOUR GOVIND NAGAR KANPUR BRANCH .BUT TILL DATE I HAVE NOT ANY UPDATE REGARDING THIS . NO ONE REPLY & NOT PUT THE MOBILE .

I AM REQUISTING TO YOU PLEASE INFORM ME STATUS & CONFIRM WHEN I WILL RECEIVE MY PHONE.



MY CONT. NO . [protected]



REGARDS,

ANKIT GUPTA

Mobile-SAMSUNG J700i — Cash Back Offer

Dear Sir,
I have bought two Samsung J700i mobiles on 29.06.2009 from The Mobile store, City Centre,Shop no:G001,Salt Lake City, Kolkata. They told me that if I Scratch a coupon card, I can get assured gift worth Rs250/-. So I scratched two coupon card as I have bought two mobiles and after scratching, it was written there that I will get Rs:250/- cash back from each of the two coupon cards. I have even sent the coupons sealed in an envelope. DTDC courier services through which I have sent the coupons, informed me that your company has received the coupons on 13.07.2009. The Mobile Store also informed me that I will get the money back within 45 days from the date of delivery. But nit has been over 2 months and I haven't received my money. Why will this happen and when will I get my cash back?
I will be highly obliged if you inform me at your earliest.
Yours faithfully,
Abhirup Majumder.

samsung SGH J-600 — time deleying in mobile repairing

my name is vivek singh live in jabalpur (m.p.)
i bought a mobile
samsung SGH J-600 slider phone from a local dealer on 22- nov-2008 and because of problem (all operation are stopped when slide up ) i send the mobile to the aurthorised samsung service centre (alfa enterprises ,jain tower jabalpur m.p. ) for repairing on 28-aug-2009 (reciept no. 573) . After checking they said mobile having " FPCB " problem . Now from giving date to todays date on 17-sep -2009 they haven't repaired my mobile even they don't give the satisfied answer.
so please try to solve my problen early and satisfy me with samsung services .

Samsung Star — NOP not working on phone

Sir,even after confirming the settings with the customer care exec,i cannot connect my samsung star using NOP.all my settings have been confirmed.i can surf smoothly using airtel live and vodafone live.please rectify my problem or give me a refund.
when i use the browser,a message window comes up saying 'no network available'.
my phone number is [protected]

samsung GT-S5233A mobile — Handset problem

Hi,

My name is Parth Ratnu I have purchased a samsung phone Model # GT-S5233A. I am very unsatisfied by the handset as the phone was not working properly the very next day I purchased it and I had to give it in Samsung service center. I got my phone back after a month. It is very irretating that you purchase a brand new phone and you are unable to use it for a month. Once I got the phone back it worked properly for some time and now again the phone gets hanged and remains hanged all through out the day. Due to the touch screen I am unable to use the phone completely. I want a replacement of this handset because I am very very very frustrated. I have purchased this phone on 6th Aug 2009 gave it for repairing on 10th Aug 2009 and got it back around 11th or 12th of Sept 2009. I have hardly been able to use this phone for a month now and having the problem again. I dont want this phone to get repaired now I want a replacement for this phone I have spent Rs. 10,000/- for this phone. I dont to want suffer for a phone even after purchasing a brand new Samsung phone.

samsung sgh-u700 — Need service centre address in chennai

Hi,
I have using samsung sgh-u700 mobile.Few days before,this mobile's display is not working.
I went to service center,but they said they will not servicing the abroad mobile model.
Please give me the suggestion for servicing this mobile..
I have samsung mobile and it was not used for quite period and now when i tried to insert some airtel sim, it is saying that limited service only. Then i tried with other sims also and the same problem for other sims also. But those sims are fine with other mobile. Please let me know what went wrong.

Thanks & Regards,
Uday

Samsung Mobile — Not working

I have purcahsed a mobile J 150 in March, 2009, with a warranty of 1 year. In October (7 months) the mobile stopped functioning. It was taken to the service centre in Vadodara and the same was delivered back after repairs after a week. However, it was observed that the battery life is only 3-4 hours, even if the instrument is not used. The instrument was again taken to the service station. Now they inform that the card is burnt and the cost of replacement is Rs. 3000/-and this does not fall under the warranty and the battery guarantee is only 6 months. The original cost of the mobile is Rs. 4100/-. The new battery costs around Rs. 600/ In this case items worth almost 85% of the cost is not covered under the warranty. Is this not cheating a customer? Is it fair?

samsung/E250 mobile phone — no response from service center

Respected sir,
My mobile phone stopped working within 7 months under the warranty period.
I have submitted it to the service center,which is located in Metro Plaza,Meerut on 3 september,
but still no action has been taken. From last 2 months, i have called them atleast 50 times
and 20 times i have visited there also,please helpme sir.I will be highly oblized.
thanking you.
I HARI SINGH NEGI A RESIDENT OF DEHRADUN CURRENTLY STUDYING IN BHUBANESWER PUACHASED SGH-700 ON THIRTY SEPTEMBER THIS HEAR AFTER TWO MONTH IT BECAME DEAD SOON I SENT IT TO THE BHUBANESWER SERVICE CENTER, THEY ASSURED ME THAT THEY WILL REPAIR IT WITHIN THREE DAYS, BUT THEN THEY SUGGESTED ME THEY WILL GIVE THE MOBILE FIVE DAYS LATER WHEN I ASKED FOR A COMPLAIN BOOK THEY STARTED IGNORING ME FOR ONE HOUR FINALLY THEY GAVE ME MOBILE NUMBER AND SAID THIS PERSON IS HAVING A COMPLAIN BOOK, YOU CAN CALL HIM AND REGISTER A COMPLAIN TO HIM FINALLY I FIND IT OUT THEIR THAT THE STAFF IS NOT CO- OPERATIVE THEY ARE BUSY IN THEIR PERSONAL CHIT CHATS WITH YOUNG GIRLS EVEN THEY ARE NOT INTERESTED IN SERVICE OF CUSTOMERS MAKING THEM AGGRESSIVE AND FRUSTRATED
RESPECTED SIR I WANT THAT PLZ TAKE NECESSARY ACTION AGAINST THEM

THANKING YOU
guys ! can someone help with email addresses of the top management (MD, Head of Customer Service etc) of Samsung India ? Am having a tough time with their customer service...and reckon need to escelate the problem with my phone...Thanks...
I have samsung mobile model GT-S5233A. It giving me problem with connecting to PC. During installation it gives me error 1628 regarding instllation. How to solve it ?

samsung J700i mobile phone — Display problem immdiately after buying!

sir, i had brought a samsung J700i mobile phone from Univercell Mobil showroon (Vanasthalipuram branch, Hyderabad) on 04/11/2009. from 15/11/2009 there was display problem. i took the phone to univercell showroom thinking that they may help me as i bought it not even 2weeks ago from the same showroom. but they said they are not responsible for anything once the puchase is done. so i went to Samsung authorized service center (Dilsukhnagar, Hyderabad) on 16/11/2009. there they checked the phone and said that due to some manufacturing defect there is some trouble with the LCD screen and need to change it. they told that they dont have ready stock of LCD's with them and dont know when they can get it for me.
i bought a phone with the price that samsung company has decided. but i didn't even use it for atleast 2weeks completly. now my new phone has become useless without display as the service center people are not co-operating with me. i cannot afford to but another phone now.
please let me know what i can do for my problem??

SAMSUNG/MOBILE(SGH-J 700) — MOBILE NOT RECEIVE FROM LAST 2 MONTHS.

Dear,Concern
I have submitted my Samsung Mobile Phone at Samsung Service Centre H.D Associate B-104/1 Nirala Nagar lucknow U.P on 15th Sep 2009.due to problem o[censored]pper Key Pad,Bluetooth and Battery Backup.i have already mark a complain to Samsung Customer Care(Complaint No-[protected]) but i have not recieved any solution for my problem till now.I have also called Mr. Faizan(Mob No-[protected]) N No. of time but he never respond me.
Its already two months but still i have not recieved my Mobile Phone.
So kindly look into the matter and do the needfull.


Imran Khan
[protected]

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