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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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Samsung India reviews & complaints page 941

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J
jain rohit
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Length of cooling and gas pipe

the split ac is installed and the distance between indoor and outdoor unit is only 2m but the length of the cooling and gas pipe is 5m. the service enginner refused to cut the pipes and extra length of pipe is round folded and placed near out door unit. does it affecting the cooling system? the cooling is not efficicient. kindly do the needful....
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S
sreekanth.singaraju
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Given a manufacturing defect product

i sreekanth.singaraju Purchased Samsung split ac 1.5 ton model AS18NAXTL .from day one I am facing problems, I lave been keep on complaining to the service people and customer care for several times but no one responded to me and they are giving reckless answers to me. today I went to the dealer and complain to him about the problem I am facing, he personally spoke to the Samsung people and told me they will come to my hose today.as he said...
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A
ASHISH JHAMB
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PROBLEM IN SPLIT AC

WE PURCHASED ONE A/C OF 1.5 TON ON 1ST APRIL 2008 FROM SAMSUNG DEALER SUN SHINE ELECTRONNICS INDORE.THERE BILL NO IS 900.ON 2 ND APRIL THEY INSTAL THAT AC TO OUR HOUSE.
FROM 4 TH OF APRIL THAT AC IS NOT WORKING . WE COMPLAINT THE DEALER ON 6 TH APRIL AND THEN AGAIN REGISTER COMPLAINT TO SAMSUNG SERVICE CENTER ON 9TH APRIL. ON 10TH APRIL SAMSUNG ENGINER VISIT AND SAID WE WILL CHANGE THIS AC WITH IN THREE DAYS . BUT TILL DATE THEY ARE...
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J
JAYDIP HAJARNIS
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON ADDRESSAL OF AC COMPLAINTS

dear sir,
I had purchased a samsung ac 1.5 ton model num AWT18QKAXTL last year in the month of May 07.eversince i have purchased this particular model i have only been facing problems with the model.within a month of my purchase of the ac i had to approach the service centre with performance problems and my compressor was changed.subsequently they changed my circuit board and then the thermostat.somehow i managed to pull through the...
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N
N. A. Rahmani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Centre is too bad.

Respected Sir/Madam,

I had purchased Samsung TFT Monitor 153V in 2003 or 2004. At present this product becomes dead due to fault in its power supply IC. So we give it our nearest Samsung Service Centre at Nasik named Shri Ganesh Electronics.

But after 2 months long period, they didn't make any satisfactory work. We had make them full payment for the faulty part of my product two times, and had spend alot...
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R
rohit bhardwaj
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

compresor

i bought samsung refigerator from faridabad on 2006, after 2 years it does not cooling well i made a complaint ( [protected]) enginer come to my house from the company they tell gas is leaking, (this means compresor fault) they want 900 RS for refilling it but compersor have 20 months warranty so why should i pay for that.
please help me out
rohit
([protected])...
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D
DEV LAKHAN PRASAD
from Jorhat, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

electric shock from tv cabinet

i purchased a samsung ctv, model no.-29A730 on 5th May 2008 from M/S Bharat Electronics, Ranchi, the samsung dealer in Ranchi, India.just after installation we all felt electric current passing through the cabinet of the ctv at the outskirts of screen.The dealer is not taking proper attention in this regard.They are not ready to replace it.In fact they are reluctant to send their engineer to repair it.Not even for 2 minutes we enjoyed tv...
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S
Sonia Bout
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Extremely poor quality of Service

I bought a Samsung Bio sleep One ton Spilt AC in the month of April 08, It as very sparingly used and before the month was over the cooling stopped. We called up the customer care on the 30th of April hoping that as per the SLA they would get back and take care of it or at least call up and check want the problem was. Little did we expect that the service would be so shameful had we known this we would have NEVER made the mistake of going...
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S
Sunil Gulati
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Samsung SCH –S229 under warranty

I purchased a samsung mobile model No. SCH-S229 C. NO. 18D6FFFE on 16.06.2007 from New Delhi on a genuine bill 10 months back and the phone is still under warranty. Now it is dead automatically, when i went to the 513, FIE Patparganj Indl. Area, Ground Floor, New Delhi - 110 092 service centre New Delhi to get it repaired, they refused it saying that one of its internal (ICs) part have been damaged and you have to make the payment of Rs....
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R
Rahul Parmar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not Installed

I have bought a Samsung Air Conditioner from Gaurav Distributors, 5-A, Taj Road, Sadar Bazar, Agra (Authorised Samsung Dealer), on 25/04/08, & they committed to provide free installation of it in my office (Sharda Enterprises, UG-1 & 2, 1st Floor, Merchant Chamber, Sadar Bazar, Agra-282001), but till now no one has came from the Company to install my A.C. I had also complained thrice on support.[protected]@samsung.com. My first complaint...
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K
K.Krishna Murty
from Dhone, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Giving shocks

SAMSUNG TV GIVES VERY BAD SHOCKS- SAMSUNG DOES NOT CARE

Samsung TV (Model CS29 M (74CM) gives very bad shocks at the in and out terminals and antenna terminal. Be careful. You may be lucky so far.

You are fortunate if you do not perceive a shock, even if you have one such TV. But …….. Read on for full story…..

The above model gives very bad shocks from the day one. After repeated...
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V
Viswanadhan
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No result after High Expenditure

I have purchased one samsung HTP10 Home theater system from Qatar.I brought it to India.With in one year I got power supply complaint.Service person came to my residence and they told it is not covering international warranty. Therefore I had to spend 2500INrR for replacing the power supply board.With in 15 days after replacing the power supply board again the player got complaint.I register the complaint but the technician told that have...
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J
John Rajadurai
from Pune, Maharashtra
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Poor service by authorized centre

HTP-10XTL S.No.ITGYAOO 582 T.B.P.No.[protected].
Set given to Hi-Tech Solutions 83-Anna nagar east Chennai-102
Tel[protected] on 15.4.08.
Reasons advanced
waiting for board
Board not matching.Now, "we are having 5 such units and are not able to identify fault"
Poor front office management.Daily customers are shouting for poor service.Kindly intervene and restore my set to me
Rajadurai...
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S
SHILPI MUKHERJEE
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRICE DEVIATION FROM THE ACTUAL PRICE

RESPECTED SIR / MADAM,

I AM SHILPI MUKHERJEE, DAUGHTER OF MR. DINOBANDHU MUKHERJEE, LIVING AT J.K.NAGAR, ASANSOL(WEST BENGAL). MY FATHER, MR. DINOBANDHU MUKHERJEE HAS BAUGHT A SAMSUNG SUPER POWER SAVER REFRIGERATOR MODEL NUMBER RA18/2007 OF 180 Ltr ON 2ND MAY, 2008 FROM SANGEETALAYA DISTRIBUTER, SITUATED AT GIRJAMORE, IN ASANSOL(WEST BENGAL)AND THEIR PHONE NUMBER IS[protected] WITH AN EXCHANGE OF MY ELECTROLUX DOUBLE DOOR...
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A
abhishek mathur
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AC is not Cooling Properly and AC Window Grill is defective

hello Team
this is the complaint for the Window AC of Smasung 1.6 Tonne Biosleep mode which I Purchased on 3rd April its hardly a Month that of the purchansing of the AC. From the day I purchased the AC it's Cooling is not up to the mark and the Window grill is Defective because of which the cooling is not proper .i have Complaint atleast twice in there Complaint center but in vain no guy of samsung came to resolve the issue....
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B
BASUDEV MONDAL
from Pune, Maharashtra
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MICROWEB OVEN NOT WORKING.

I HAVE PURCHASE MICROWEB (28L CONVECTION) OVEN ON 1-1-08. AFTER STARTING 10-15 SEC IT GOING TO STOP MODE.
PLEASE HELP ME.
PH: [protected]....
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S
Sonabi Belel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Samsung Refrigerator

I bought a Samsung Refrigerator modelno RT23 on March 29, 2008. We found out that the refrigerator is shaking when we open the door. The cabinet is fully damaged. The body has got bent from side. We complained to the dealer after 13 days. Also we informed the Samsung customer executive to give a new replacement of the fridge....
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M
mitu das
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my max-650 home thetear system

hi, i m Mitu Das from new delhi i purched 2 no. product of SAMSUNG DIGITAL PLAZA 4, Vasant Vihar, new delhi-57 address
my 2 product is samsung MAX 650 T MINI COMPO DVD 2. NO PRODUCT IS SAMSUNG CTV CZ 21 M16 ML COLOUR TV, purched date is 12th dec.2006 same date both product,
no my problem is that my max -650 is not playing properly i complain 3 time my delar SAMSUNG DIGITAL PLAZA but everytime thy assure me our expert will visite...
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J
jitin.bindlish
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service...I've ever seen

After using Samsung washing machine for two years in Singapore, I thought to buy Samsung Products after I returned to India.
Luckily, Samsung came up with some Corporate Offer in my office so I ordered Samsung Washing Machine & Samsung refrigerator.Samsung dealer promised me to deliver the products with in two days.
I didn't get delivery of the products even after a week. I called Samsung dealer. After 2-3 follow ups,...
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C
c.p.mathew
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

a/c is not working

Well I am sending you this mail with great hopes and anticipation that someone will take a serious call and help me to resolve my problem.
I had bought a Samsung A/c Window Vasanth & Co – chennai on 4th april 2008, Model No AWT12ZKA(1TON) DILL NO [protected].
1.IT IS NOT WORKING FROM THE DAY OF INSTULATION.
2. THEY TOLD THERE IS NO INSTULATION CHARGE BUT THEY HAVE CHARGED RS 800 .
3. THE PRICE THEY...
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