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Samsung India Complaints & Reviews

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Updated: Oct 17, 2025
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F
Flowmore pvt ltd
from Pune, Maharashtra
Apr 11, 2008
Resolved
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Water leakage water from indoor unit.

sir,

We have purchased Split AC from samsung details as follows.

Model:- AST24Y6WEC/XTL
pURCHASE dATE:- 26/03/07

WE ARE FASING WATER LEEAKAGE PROBLEM IN OUR INDOOR FROM DATE OF PURCHASE IN 12 MONTH OF TIME WE HAVE LAUNCHED MORE THAN 14 COMPLAINT FOR THE SAME AND EVERY TIME SAMSUNG SERVICE AGEIENEY m/s JAIDEEP SHUBHANANDA SERVISES SEND THERE REPRESANTATIVE TAKE AC TO THERE UNIT REPAIR IT...
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Parag Patil
from Pune, Maharashtra
Apr 8, 2008
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I bought split Ac 1.5 tons on 2nd April, after repeated requests (24 calls in 2 days) it was finally installed on 5th April... To my dismay it worked fine for around hour and half and stopped cooling then on...

I have called cust care 30308282 over 50 times then on for following up on getting a technician to check it but no one has turned up as yet...

I am frustrated beyond proportions... looking for some help...

I want to return this ac back and buy another one now...

GUYS READING THIS---- SAMSUNG IS HOPELESS DO NOT BUY THERE PRODUCTS

Parag Patil
[protected]
Aug 14, 2020
Complaint marked as Resolved 
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    P
    pardeep gulati
    from Mumbai, Maharashtra
    Apr 5, 2008
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    i have samsung champ esn no.16df5cb0 .microphone is faulty so that i cant useing the cell for the last 15 days.i have complained the same at samsung service center at asr.they refused to take the set due to non availability of microphone in stock.so this is the problem of samsung and i am suffring.i have postpaid connection and i am bearing rent for without any calling .till date the part is out of stock in service center. please post the weiver of rent for this period and get the vhandset replaced
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      V
      Vijay Kumar
      Apr 4, 2008
      Resolved
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      Hi,

      I purchased fully automated Samsung washing machine in November 2007 from Mahadev Electronics Gurgaon. From day one my clothes are getting spoiled after using washing machine. Nearly after 10 visits by Samsung Service people to my home they were not able to provide resolution to my machine. They took my machine to Sector 31 in Gurgaon to check and repair. Service manager Whenever Iam contacting her she informs me of working on file and she will arrange for refund. Never calls me back and when ever Iam trying to reach her she gives some excuse. From last one month Samsung is not picking up phone or responding me.
      Iam really frustrated now of getting a defect product after paying entire amount in Cash.
      Iam running from Pillar to Post calling every one concerned to get resolution to my problem but no one is responding . I neither left as cheated person from Samsung having such brand I dont trust nor like any product to be purchased in future.
      I want to approach Consumer Court get my complaint addressed and also inform Media of cheating and fraud done by companies like Samsung so that in future no one suffers my pain.
      Aug 14, 2020
      Complaint marked as Resolved 
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        M
        mayank
        from Noida, Uttar Pradesh
        Apr 4, 2008
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        This is to inform you that I, Mayank Maheshwari, purchased a monitor, no. HA17HHBL200314, from Samsung under the scheme “awesome twosome” offer dated 27 MARCH 2006 I would like to add here that this scheme says that I supposed to get printer with monitor but its not happened as yet. I have not received my printer till date.
        I have talked to Mr Sushil Gulati related to this issue many times but no response from your side.
        As per Mr Gulati, printer has been delivered to the address “ RUPESH MAHESHWARI shop no.8, 43 veer savarkar block shakarpur delhi ” this is not my corresponding address. My address is "Rupesh Maheshwari C1/318, YAMUNA VIHAR NEW DELHI -110053” and printer has been delivered to your dealer’s address but your dealer denying for the same.
        I suppose this is not the error from my end this is the fault from your part. So I request you to take some immediate action on this and inform me the same.
        I also would like to convey the message to samsung that this is not the right approach towards your customer as I have explained my problem to you many times but problem is still the same. In sales you need to give 100% services to your customer and that’s what “SAMSUNG” is known for.
        MY CLAIM ID IS:12332.
        Please do the needful ASAP.
        Thanking and regards
        Mayank Maheshwari
        Phone:[protected]
        :[protected]
        sir,
        i have buy the tv of your company.my tv is under waranty .it has some problem now .bt my calls are not responded when i call to samsung engineer so plz attend my calls...
        my mobile no------->[protected]
        plz call me as soon as possible.
        sir,
        i have buy the tv of your company.my tv is under waranty .it has some problem now .bt my calls are not responded when i call to samsung engineer so plz attend my calls...
        my mobile no------->[protected]
        plz call me as soon as possible.
        hi,
        my name is kaushal mehta

        i have unsatisfied for samsung product. any model .mobile / t.v / electronic item etc.

        i have purchase two samsung mobile, model is SGH - M 200, & SGH - M620

        i any time complain samsung care c.g.road . but not get any response,


        kaushal mehta
        [protected]
        Kind Attn: Mr. RAHMAN,

        This is in reference to the mentioned complaint no.490 (13/11/2009) & 508 (19/01/2010) for SAMSUNG L700 Mobile (IMEI NO: [protected]) which I have
        Bought thru Bill No. 7175 dated 17/09/09 from Heart Beats, Elgin Road, and Kolkata.
        AFTER BEING SPENDING 6650/- rupees for a cell phone of a reputed company like sumsang, I don’t expect that within 1 months I need to get it
        REPAIRED two TIMES, though the problem (Massage problem etc...) is still not resolved. The cell phone is still in your Customer Care and your
        SO CALLED ENGINEERS ARE SAYING THAT THEY CAN’T DO MUCH ABOUT IT, ITS A GENUINE TECHINICAL FAULT IN Samsung.

        Now I think these problems should be told to the customers while doing PUSH SELLING at your retail counters.

        But the CREDIT NOTE OF MY BILL AMOUNT as since this is the genuine problem of your model, I dont have that much time to roam around
        Your repairing centers.

        Hope to see a prompt reply and proper solution, so that I don’t need to move to CONSUMER COURT.

        Regards,
        IMTIAZ ADIL
        [protected].
        the customer caew in lucknow ashina giving me jus execuses from last 2 mnths for ma molile samsung s-3500 which i had bought jus 3 mnths back plz tell tem not 2 bother us anemore n replace ma mobile hence i had 2 move to the consumer court.

        thnkx..
        ankit


        seriel no.-rvls610432x
        imei no.-[protected]
        This is in reference to the mentioned complaint no-[protected] my refrigerator is not working again, 72 hrs after visit of your engineer, request to you pls solve my probleam urgently


        Thanks

        Sujit Das

        Mob-[protected]
        sir, on 30.08.2010 i made a complaint for my 21" flat screen t.v. comp# [protected] by your bpo phone. on 31st one serv. eng. attnd me, he informed me that there is a transformer breakdown, he also said that it will be up on 1/8/10 or 2/8/10, but today is 3/8/10 any information not yet found, pls. inform me in my mobile No., thanking you.

        avijit banerjee
        Poor Service by Samsung
        I am having Samsung front laod automatic washing machine and we have been using it for the past 4 years.
        we had complained to service centre in bangalore that washing machine belt was falling . They took almost 1 month to visit my house. They came and repaired the belt and said its alright. The same day belt fell again and again. so we again complained to service centre. Again they took 15 days to come and tell that they wanted to take machine to service centre.
        After 8 days they came on 6/12/2010 at 9.45am and took the machine to service centre. They said they'll deliver within 4 days. They are even telling they wont get any spare parts in samsung. We are calling them every day and the only answer they give is "WE WILL COME TOMMOROW DEFINITELY" . This is worst service I have ever seen and still my machine is not back home.
        The service centre NO:[protected], Work Order no: WA[protected]
        sir,
        i have buy the tv of your company one month back.my tv is under waranty .it has some problem now .bt my calls are not responded when i call to samsung engineer so plz attend my calls...
        my mobile no------->[protected]
        plz call me as soon as possible.
        *** Below are the email content i sent to them ***
        I'm here to express my deeply disappointments towards the Samsung service centre @ Kuching Malaysia.
        Service order no: [protected] (Sent in 30/10/2012 - Collected 02/11/2012)
        The service centre are a mess, there is no queue system for customer, customer service officer are tend to serve their known customer (those guys from handphone shop, who send in the machine on behalf of customer) let them cut queue infront of other customer, who come in before them. Although there are some sofas but without queue system, customers are forced to stand and queue for their turn. How come a world leading brand will allow such bad service?
        The customer service officer also shows they are lack of training and lack of professionalism, when I send the handset I was serve by Sumunthi, which she tend to joke around the known customer while she is serving me and I was sitting infront of her, she even don¡¯t know how to explain the Trans only at the accessory column of servicing form. Until I have to told her, that she miss out to fill the battery where I also send in for service, should her be double confirm the item I send in for servicing or instead the standard procedure of Samsung service centre are to joke around with known customer?
        Upon the collection of serviced hand phone from the centre, which I notice there is a deep scratch on my screen protector, without second thought, I ask the customer service lady (Mariana) why there is a scratch on my screen protector? She was nice to help me check with the technician, and come out to answer me ¡°Why don¡¯t we change the screen for you?¡± It puzzles me and asked back why I need to change screen while my screen protector is scratches? Then the technician (Ricky) walks by and come out with hilarious theory ¡°If we change the screen for you, we can¡¯t change the protector for you as well¡±. What is he thinking? What is the relevant between the scratches screen protector and changing a new screen, while there is nothing wrong with my screen? Is this how Samsung treat their customers? When there is mistake happen, they are tending to change something that is irrelevant at all. He even try to push back the fault to me that they did not check whether there is scratch or not when I send in, is he trying to call me liar? The scratch are so deep, I equip my handset with screen protector and leather cover, what is the chances I myself will scratch that deep. I was once work at the technician line before, this is obvious that the technician who attend to my handset (Benard) was not follow standard service procedure when dismantling my handset, my handset must be placed with sharp object face down, that why the deep scratch is there.
        Finally come when they are agreed to compensate me a new screen protector, they request me to come back when the screen protector arrived, when send in and collecting the handset already cost me 1 unpaid day leave, they request me to come back to collect the screen protector which cost around Rm25 while per day salary cost me Rm150, is there rational for me to do so? At the end they agreed just to pay me back money instead to revisit for screen protector replacement. How funny that such leading brand service centre will not have any screen protector equipped.
        I particular about the outer condition of my handset, is all begin from my first servicing of this handset ( I believe you are able to trace the record), as I taking half day leave to collect the handset, once I confirm is able to power on, GPS working, I direct collect and rush back to work. When at night after work, I check all the function of the handset and I notice there is small dent and small pinch hole on top of the handset cover (I took this as my luck, because I didn¡¯t notice upfront of counter, no point going back to argue about it). Because of this nice experience, I tend to have a good look on my handset before collecting them, that why this entire unpleasant incident happen.
        If you read through the survey call log that you ring after the first servicing, I did complaint about the miscommunication between the customer service officer and technician, upon the send in the handset for the first servicing, at the counter I clearly indicate that my handset GPS is not working, which the customer service officer just report the error is ¡°Handset Hang¡±, when I second time remind the service officer, my fault is GPS not working, she assure me technician will check on it. When the call for collection, I try double confirm is my GPS working already, the customer service officer puzzles and she will double check with technician, technician will call back me to confirm. When I get the technician call, he told me the Kuching map haven¡¯t update yet, why I need to use GPS, am I buying the handset and have to request your permission to use the function, or Samsung design the GPS is for dummy only? Can¡¯t I use the GPS with my own will; can¡¯t I use the GPS outside Malaysia? Why I need your busy body to teach me how to use my handset, you are supposing to fix my handset error.
        By these two unpleasant servicing experiences, I have lost my faith towards Samsung products. After sales service was the major point for me to selecting the IT products brand, buying such expensive products but getting such lousy service really open my eyes. If Samsung just care about their big share of cake in IT products, I suggest don¡¯t equip the products with warranty, if you are not able to provide the quality after sales service for your customers.

        *** This is thier reply ***


        Hi,

        Pleasant day to you.

        [protected][protected][protected]-


        We deeply regret the inconvenience caused to you. Thank you for your email, we shall strive to improve our products and services in the future.

        [protected][protected][protected]-



        Thank you & best regards,
        Samsung (M) Electronics Customer Service
        Samsung Careline #[protected]

        not responding to my email and phone calls - Comment #1521685 - Image #0
        not responding to my email and phone calls - Comment #1521685 - Image #1
        not responding to my email and phone calls - Comment #1521685 - Image #2
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          R
          Ramesh Walvekar
          from Pune, Maharashtra
          Apr 4, 2008
          Resolved
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          I purchased a Samsung mobile handset, Model SGH C170 in Nov, 2007. My friends and relatives had advised me to go for a Nokia one, since that is a proven company. But I was impressed with Samsung mobile in terms of attractive looks, light in weight & tracking facility. Now I am fed up with this set. In Jan, 2008, the base (socket) where charging & earphone pins are inserted, was broken. I surrendered the handset to a local service centre in Pune. They turned a deaf ear to my request for a temporary set. They sent the handset to Mumbai for repairs. I was told that, due to my wrong handling, the base is broken and I was charged for Rs. 70/-. To my surprise, again in Mar, 2008, the same problem occurred. As of date (4th Apr, 2008) of writing this complaint on this portal, the set is in their custody and I have been asked to wait for next 10 days and that too without providing any spare handset to me. Apart from this faulty set, their service centre people in Pune are very arrogant and non-cooperative. I made several complaints with the Product Support Dept. through e-mail and toll free number in Nov, 2007 itself and later on also, but all in vain. I have suggested them to call back these handsets from the market as it was done by Nokia for its faulty batteries, but Samsung is careless about its customers. Apart from this major problem in this handset, there are some other technical problems. The volume of the handset is set at 1 to 5 levels, which is inadequate when you are in crowded places like bus / train / market etc. Its reception and transmission power also seem to be very weak because several times, I have lost my calls. Now I am convinced that all that glitters is not gold. But now I am a scapegoat. So, it is my friendly advice to the customers that before going for any Samsung products, think 100 times. This is the Company that will put you in a great trouble once they fetch your money.
          Aug 14, 2020
          Complaint marked as Resolved 
          samsung mobile named as sgh c170 has so poor rington volume
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            A
            Abhinav Pant
            from Lucknow, Uttar Pradesh
            Apr 2, 2008
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            I am shocked up with the recent experience of mine with Samsung Electricals Authorised Repair Centre/Branch office at Nirala Nagar Lucknow.

            I had purchased a Samsung SGH X700 mobile worth Rs. 9750/- from Big Bazaar Lucknow (Receipt of which is attached herewith as Annexure-1) in Aug-06. The mobile was working well but in Aug-07 it started showing some unexpected problems viz. if I received a call and talked for some time more that 3 mins it used to disconnect the call. As the set was never wet nor it was dropped by me I thought may it is a network problem as I am using BSNL services and it sometimes occurred due to server problems. But then when I compared other BSNL mobile number I thought may be my set is having some problem. I immediately took my set to the Authorised Service Centre of Samsung situated at Chauraha No.8, Nirala Nagar, Lucknow on 01.11.07 where by the set was taken in possession by them and they issued me a receipt (Which is attached herewith as Annexure-2). Thereafter I received call on 18th November, 07 that my set had developed major problem and it has been sent to New Delhi office for further repairs. Then suddenly one day I was given a call from your lucknow office and informed that Rs5751/- (after discount) would be the total expenses for the set to be repaired.

            I just wanted to know that after giving me a flat discount of 25% as my set was given on the last day of Free Service Camp I was given an estimate of Rs.8000/-( would it be feasible for me repair the set at this cost and that too when this was almost 1 year 2 months old set. I also talked to Shri J.P.Singh Field Service Coordinator Samsung Service Centre, Nirala nagar, Lucknow but of no use he said that it is not in his hand and showed a very casual approach to my problem. I have taken my cell back from the service centre and writing you this mail just to inform you to take an action against such misconduct and shall I file a complaint in the consumer court against the company or against Mr J.P.Singh

            Note : Annexures could not be attached as there was no option
            Samsung Service Centre for Mobile Services is very very poor in Lucknow Samsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in LucknowSamsung Service Centre for Mobile Services is very very poor in Lucknow
            Sir,
            I handover to my Samsung handset For repair in service center Lucknow. But they are not giving better Responce as per company. Daily they give next date and no other response... There is three week time which is much more...
            Hi Dear

            Sir
            it is to infomed u that my samsung mobile model no is SGH M620 having the lot of problem on perched date. My Problem is ...
            Sir in samsung mobile Data is not saving in my phone memory and i went summsung care center in shree ram tower at hajraatganj in lucknow on 9Th june 2009 but till date my problem is not resolve .

            So Plz help me .

            Sunny ( [protected])
            Hi,

            This is with reference to my mobile phone which I purchased on 17th May-09 ( Samsung Star GT- S5233A, Serial number RW6S433945Z ) from Meerut ( Uttar Pradesh ). This was my first and biggest mistake as the mobile store owner told me that it is the latest phone of Samsung and I should purchase it. Therefore, I invested my saving of 10, 000 rupees in this phone.

            On the very first day after purchasing when I inserted the SIM and tried to make the first call, instanty all the bars of the signal went off and the message comes NO NETWORK AVAILBLE. After restarting it twice or thrice I was able to make the call. I thought that this may be due to the problem with the SIM but I was wrong. Later I faced this issue on a regular basis and after discussig this matter with Airtel authorities ( As the serving Operator is AIRTEL) and testing the SIM in other mobile I came to know that this problem is due to my mobile ( SAMSUNG STAR).

            I went to the store from where I purchased it, he assured me that every thing will be alright but not yet. After two days I received my phone but again the problem remains the same. After few weeks again the touch screen of my phone stopped working and then I again went to the service centre for the solution. This time they replaced the faulty screen and after one week I received my phone back from service centre. Since then my phone started working abnormally ( example- The phone dials the numbers automatically, or keeps scrolling on by itself from time to time ) and the signalling problem is still there from the first day.

            This caused me to again visit the service centre in Meerut this month and told them the problem. The person there said to leave the mobile for few days for repair. TELL ME ONE THING HERE, DO I BUY ANOTHER PHONE FOR THE DURATION MY PHONE WILL BE IN THE SERVICE CENTRE FOR THE THIRD CONTINUOUS TIME. But now its really enough and I decided to replace the mobile with the new one after all I am suffering since last 6 months. Each time the Service centre response is very disappointing.

            On 3- December-09 Sardaar ji, Mr. Kuldeep Singh ( Service centre engineer ) gave me the number of support from where I got the number of Mr. Ankur Garg ([protected]) Area Service Manager for the replacement. I called him and told him the issue he assured me that he will revert back with in 24 hours and asked me to send the serial number of the mobile via SMS. I send it and waited for the response but no response. I tried calling Ankur so many times but he dint picked up my phone ( I think he stored my number by the name of PROBLEM).

            I am losing my patience now. I called him every day, and sent him reminder SMSs 2 times, but of no avail. I called Ankur from my another number after 3 days on 6/12/09. This time he answered my phone but as soon as I told him my name his response was pathetic. I never expected such an answer from a person whose designation says "Manager". He was not ready even to listen to any thing and kept on repeating one line "he can't help me as it is Sunday". I think he forgot that he promised me a call back three days ago. His rude response was accompanied by him disconnecting the line in middle of our conversation.

            Finally, as of today, I again called the support. There Mr. Manoj ( Support Person ) assured me that he will further escalate the issue and the senior person will call me back with in next 24 hours. When I asked him the number of next point of escalation he said that he can only provide me this mail ID...NOTHING ELSE as the last escalation point for them is the Area Service Manager.

            I would like to mention here that this is my most disappointing and worst experience with any company. I need the replacement for my mobile and I will go to any extent for the same

            **Never expected such Managers from such MNC**

            REQUEST YOU TO TAKE IMMEDIATE ACTION ON THE SAME AND REVERT BACK ASAP.


            <<WAITING FOR POSITIVE RESPONSE AT LEAST THIS TIME>>


            <<<<<<<<<<<PLS NEVER EVER PURCHASE SAMSUNG >>>>>>>>>
            I am shocked up with the recent experience of mine with Samsung Electricals Authorised Repair Centre/Branch office at Nirala Nagar Lucknow.

            I had purchased a Samsung SGH L700 mobile worth Rs. 7100/- from Ganpati Mobiles, Sri Ram Towers, Hazratganj, Lucknow in May-2009. The mobile was working well but in July-09 it started showing some unexpected problems viz. if I received a call and talked for some time more that 3 mins it used to disconnect the call. And it never fully charged the battery and after calling or receiving calls it discharges.As the set was never wet nor it was dropped by me.I immediately took my set to the Authorised Service Centre of Samsung situated at Chauraha No.8, Nirala Nagar, Lucknow and then after 2 weeks they backed me the set that now the set is working o.k.but after some time it started the problem of charging and memory card.I again contacted the service centre and after a week they informed me that your battery is damaged and will be replaced, so I purchased a new battery but in vain, because the battery was ok I again contacted the service centre then they said that the mother board is damaged and it will required to be replaced and it will take 10 to 15 days. I have deposited my abovesaid Set in Dec-22 but there is no any response from the Service centre.Please do the needful

            PRATEEK PANDEY
            [protected], [protected]
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              Sethuraman
              from Bengaluru, Karnataka
              Mar 29, 2008
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              I have purchased the samsung microwave ce183 model from vasanth and co on 23-03-08 and the delivery of the same was made on 26-03-08 where in the receipe booklet cum warranty card was not avaialbel with the kit provided to us.
              I have made the complaint to both customer care and dealer where in there is no response.
              HOw can a new user of the product can use it with out having the manual of the product.when it was clearly specified in the kit box stating the no of item inside the kit but actually the manual is missing.
              How come an MNC packaging division be so lethargic.
              Though after complaints no response.
              We are worried if the simple thing on manual itself is not there how the product is going to work.

              Sethuraman
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                A
                Ananda Chatterjee
                from Kolkata, West Bengal
                Mar 29, 2008
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                To,
                BSNL Telephones
                Kolkata
                Dear Sir,
                This is to inform that i "Ananda Chatterjee" lost my mobile today ie 30.3.08 at 8:00 am . My mobile belongs to CEll OnE category no is [protected] and my set is of Samsung company model no X100.
                My mobile was having Rs 1050 talk time.
                I'll be greatfull i[censored] can Kindly lock my sim just now and please arrange for the same number /sim with the same amount.

                Kindly do the needful.
                Thanking you

                Ananda Chatterjee
                82/1, Roy Bahadur Road,
                Behala
                Kolkata-700034
                phone number : 24586085
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                  U
                  uttam pugalia
                  from Nagar, Rajasthan
                  Mar 27, 2008
                  Resolved
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                  Resolved

                  DATED-26.3.08
                  FROM
                  UTTAM PUGALIA
                  133, N. S C BOSE ROAD,
                  KOLKATA-700040.

                  TO
                  SAMSUNG INDIA ELECTRONICS PVT LTD,
                  10A, LEE ROAD,
                  PRESSMAN HOUSE
                  KOLKATA-700020

                  SUB: YOUR ESTIMATE FOR REPAIRING MY SAMSUNG 32’’TV-----REQUEST FOR DISCOUNT ON REPAIR CHARGES
                  Ref: BP no.[protected].

                  THIS IS WITH REFERENCE TO COMPLAIN IN RESPECT OF LCD COLOUR TELEVISION BEARING MODEL NO. LA32M61BX / XTL AND SERIAL NO. AEHM31IL200075D PURCHASED FROM M/S.GREAT EASTERN TECHNOCITY ON 21.12.2007 VIDE CASH MEMO NO. TC/CB/03607/07-08.

                  GOING THROUGH YOUR QUOTATION THE REPAIR COST OF LCD TV IS RS.59, 196/- WHICH IS VERY HIGH TO BEAR FOR ME ANDANYONE IN THE WORLD WITH SOUND MIND.
                  Purchase Price of brand new 32’’lcd Tv Rs. 29333 +Vat
                  [which includes dealer’s margin and delivery cost]

                  Repairing Spare Part Cost Rs.59196/-
                  So in other words it seems that The Reputed Brand Samsung
                  Is marketing use and throw type lcd tvs.

                  I request you to look deeply into the matter and REDUCE THE SPARE PART COST TO A REASONABLLY LOW PRICE TO MAKE IT AFFORDABLE FOR ME AND EVERYONE WHO NEEDS.

                  HOPING FOR A POSITIVE RESPONSE

                  UTTAM KUMAR PUGALIA
                  [protected]
                  [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  DATED-26.3.08
                  FROM
                  UTTAM PUGALIA
                  133, N. S C BOSE ROAD,
                  KOLKATA-700040.

                  TO
                  SAMSUNG INDIA ELECTRONICS PVT LTD,
                  10A, LEE ROAD,
                  PRESSMAN HOUSE
                  KOLKATA-700020

                  SUB: YOUR ESTIMATE FOR REPAIRING MY SAMSUNG 32’’TV-----REQUEST FOR DISCOUNT ON REPAIR CHARGES
                  Ref: BP no.[protected].

                  THIS IS WITH REFERENCE TO COMPLAIN IN RESPECT OF LCD COLOUR TELEVISION BEARING MODEL NO. LA32M61BX / XTL AND SERIAL NO. AEHM31IL200075D PURCHASED FROM M/S.GREAT EASTERN TECHNOCITY ON 21.12.2007 VIDE CASH MEMO NO. TC/CB/03607/07-08.

                  GOING THROUGH YOUR QUOTATION THE REPAIR COST OF LCD TV IS RS.59, 196/- WHICH IS VERY HIGH TO BEAR FOR ME ANDANYONE IN THE WORLD WITH SOUND MIND.
                  Purchase Price of brand new 32’’lcd Tv Rs. 29333 +Vat
                  [which includes dealer’s margin and delivery cost]

                  Repairing Spare Part Cost Rs.59196/-
                  So in other words it seems that The Reputed Brand Samsung
                  Is marketing use and throw type lcd tvs.

                  I request you to look deeply into the matter and REDUCE THE SPARE PART COST TO A REASONABLLY LOW PRICE TO MAKE IT AFFORDABLE FOR ME AND EVERYONE WHO NEEDS.

                  HOPING FOR A POSITIVE RESPONSE

                  UTTAM KUMAR PUGALIA
                  [protected]
                  [protected]
                  During Diwali 2008 free checkup camping, I lodged complaint regarding broken door handle of my fridge. Complaint No:[protected]. Five months have since passed, it is regretted to inform you that such a huge Company could not replace door handle in spite repeated request. The service Deptt of Samsung India is so good to forget and ignored the complaint of a customer.

                  Samsung Ref- Model NO: RT 26 (prom)
                  Yes.one should think twice before going to purchase a product of Samsung.I have purchased a mobile costing Rs 5100 during Feb 2003. When I was trying to pick a piece of paper from the floor, sitting in my chair, the mobile fell to the floor just from the height of 1.5 ft. That is all. The mobile's net work was damaged and I had to purchase a Nokia during Nov.2004. Believe me this mobile is still working well not withstanding many such incidents which made samsung mobile useless. I have purchased a 1.5 ton window A.C. of Samsung, After working for 3 seasons, the unit is often visiting service centre every summer. The Service Centre handling my case, is hopeless. The A.C. unit is with the Service Centre.

                  So moral of the story is " think several times before purchasing Samsung"

                  samsung india electronics pvt. ltd — Faulty LCD Panel display

                  I had purchased a Samsung LCD TV on 19/10/2006 (Tax Invoice attached) with a clear understanding from the company's website that the life of the LCD is about 60000 viewing hours. However, after a matter of around 2 years the LCD display panel started showing signs of distration. I tried to contact the dealer from whom the set was purchased i.e. Emart Retail Ltd., Malad (W), popularly known as NEXT. However, this retail store had closed down. Then I contacted the authorised Samsung service centre on 25/4/2010. The technician who inspected the TV set clearly mentioned in his report that the "LCD Panel faulty" and the estimated cost of a new LCD panel was approx. Rs.26,000/-.(Report attached). I took up the matter with Samsung India Elec. Pvt. Ltd., who once again deputed a technician from the office of the authorised dealer on 11/6/2010. The same old verbal report was given. The technician informed that the matter would be reported to the company. However, there has been no further communication from the company upto date.
                  What I fail to understand is that when the company claims that the life of the LCD panel is 60000 viewing hrs (Samsung's website report attached), although guarantee for the TV is one year, how come the LCD display has started malfunctioning within a period of just under 2 years. I feel that I have been cheated by the company and seek justice.
                  tks n rgds

                  Vianney D'Gama
                  A/202 Palm Court, Link Road,
                  Malad (W), Mumbai 400064
                  [protected]

                  repair charge is higher than purchase price - Comment #1981006 - Image #0
                  repair charge is higher than purchase price - Comment #1981006 - Image #1
                  repair charge is higher than purchase price - Comment #1981006 - Image #2

                  Samsung — LCD Panel Faulty

                  We bought a Samsung LCD TV (46 inches)1.5 years ago (In Jan 2009) from Alfa, Mumbai - India. It has cost me Rs. 78,000/-. Our TV usage is not heavy, with viewing limited primarily to night time viewing. However, since last few days, the picture completely turned off, there was no picture and just white screen.
                  I did complain with Samsung Customer support. The customer care executive visited our home, told us that the entire LCD panel is problematic and you need to replace the panel. The new LCD panel will cost you Rs. 34,000/- and it comes with 1 month warranty (only).
                  We asked the customer service the following
                  1. Why Samsung promises 1,00,000 hours of TV viewing for their LCD when such nasty faults happen?
                  2. If the main part of the TV is defunct then you need to replace it free of cost OR you should recall such faulty product.
                  3. Why should I not go to the media / press and display this false claim of Samsung? Why shouldn’t I not expose

                  I am going to call the media at my home and expose the worst LCD TV product and show the viewers and readers not to buy Samsung LCD TV.
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                    D
                    DEVANG J. NAYAK
                    from Mumbai, Maharashtra
                    Mar 27, 2008
                    Resolved
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                    Dear Sir,
                    Inspite of several mails to you I AM NOT RECEIVING ANY FEEDBACK FOR SERVICE OF MY NEW GSM MOBILE SGH-E250 I HAVE WRITTEN YOU BEFORE ALSO I HAVE PURCHASED THIS MOBILE FROM BHAYANDER WEST MUMBAI - 401101 BEFORE 3 MONTHS AND NOW IT'S DISPLAY TURNED HALF WHITE I DON'T KNOW HOW MOBILE IS IN ABSOLUTELY VERY GOOD CONDITION I HAVE TAKEN CARE OF IT I AM A COMPUTER ENGINEER WORKING AS A SOFTWARE DEVELOPER I KNOW HOW TO USE ELECTRONIC DEVICES THEN ALSO WHEN I VISITED YOUR BORIVALI - WEST BRANCH THEY TOLD ME THAT EVEN THOUGH IT IS IN WARRANTY YOU HAVE TO PAY RUPEES. 650/- TOWARDS REPAIR OF MOBILE I TOLD THEM THAT IT IS IN WARRANTY THEY TOLD ME WARRANTY IS FOR SELLING PRODUCT AND NOT FOR FREE REPAIRS AND REPLACEMENT THEY TOLD ME LIER AND TOLD THAT CUSTOMERS ARE ALWAYS LIER IS THIS THE POLICY OF SAMSUNG COMPANY EVEN MY BROTHER HAS TAKEN SAME MOBILE

                    PLEASE DONT SPOIL THE NAME OF THE COMPANY AS THEN I WILL NOT ENCOURAGE ANY BODY TO GO FOR ANY SAMSUNG PRODUCT

                    IT'S 25 DAYS PASSED THIS PROBLEM HOW I AM USING MOBILE I AM FACING MANY DIFFICULTIES PLEASE TRY TO UNDERSTAND MY PROBLEM.

                    AWAITING FOR YOUR POSITIVE REPLY

                    DEVANG NAYAK
                    CONTACT NO.[protected]
                    EMAIL ID : - [protected]@REDIFFMAIL.COM
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    GSM E-250 — GSM E-250

                    I had purchased GSM E-250 mobile phone on 1st Nov., 2007 at Dharamshala, Himachal Pradesh. The mobile had suddenly stopped displaying and there was no ring tone. The problem was brought to the notice of your dealer who suggested us to report in your service center at Palampur. I was not satisfied by your person at Palampur and his behaviour was not good which is bringing bad name to your esteemed company. I also called in your service helpline who asked me to go again to Palampur which is about 50 KM from here. I have already spent around 500/- in going to Palampur and Dharamshala and having mental harrassment. Ultimately I have to move to the consumer court at Dharamshala.
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                      M
                      manoj
                      from Chennai, Tamil Nadu
                      Mar 26, 2008
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                      i have taken new airtel postpaid connection 15 days before but with in three days it was showing insert sim, when i went to airtel outlook they said i have to pay 225 rp...this is not good i am already paying monthly rent ...then also they said u have to purchased again and again every time whenever sim card spoiled...
                      my sim is not working in m samsung galaxy y phone. its working with other sets i have checked with vodafone care they said no problem with the sim. kindly help
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                        A
                        Anuj Khandelwal
                        Mar 25, 2008
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                        I would like to publish a complaint against a reputed multinational electronics brand and would like to make people aware how these big companies make people fool behind their big brand names and false commitments in the name of best customer service.

                        I would brief you the whole issue in details for your better understanding. I had purchased a 29" colour semi flat television on 26th December. Just about one month later i started facing picture tube problems with my new television. So i complained my dealer about this but he did not respond me on this. So i complained about this directly to the comapny and i was assured that i would receive a replacement for the same. I was asked to wait for a week so that they could complete the official formalities and then would give me a new tv set as a replacement for my defective one. But it did not happen. Infact whenever i call them to inquire about the same, i only got different dates and excuses from them. After one month of facing these hassles, one fine day i received a call from them saying that i would receive the replacement set by the evening. But to my notice, i found that the television set that was sent to me as replacement also had the same picture tube problem as i have with my current tv. So i refused to accept that. Hence they took that back. Next day again i received a call from them asking me to visit their service center and they would show me some more sets there and i could pick the one that i found ok. So i went there and found that there were couple of more tv sets of the same model that i have but even they had the same problem that i am facing with my current set. Infact i also found that the sets that were shown to me were not brand new but were repaired sets. So i refused to accept a repaired set and demanded for a brand new set. Here the senior company officials said that if i want i will have to take any piece from the one that have been shown to me else i would not get anything.

                        Here i would also like to mention that its more than a month now but i am still waiting for the resolution for the problem. Also i would like to inform you that everytime i had to contact the company officials to inquire for the resolution of my problem. It never happened that they had contacted me from their end anytime for the same. It was just me who has to spend my time and money running after the comapny officials for the resolution but their response and co operation in this matter was nill. Also i would like to inform you that the dealer's behaviour in this matter was the worst. He even refused to listen to my complaint saying that why the hell should i involve in this matter. If you want, go to the comapny and resolve the issue with them directly. He even behaved so rudely that i cannot explain that in mere words.

                        So after facing so much of hassles and troubles and getting no resolution for my problem, i have decided to raise this issue before the public and make them aware how these big brands cheat a common man under their big names.
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                          S
                          Sanjay Gupta
                          from Delhi, Delhi
                          Mar 25, 2008
                          Resolved
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                          Resolved

                          Just after 3 months of purchase suddenly I find the problem coupled with sliding system. despite the phone in "on mode", it turned inactive as far as making calls/ receiving was concerned. Horrible experience at Moti nagar service centre. After they changed one plastic part inside the instrument, now the battery problem started. Despite charging for hours, the battery back up with the least usage ( say with 2-3 calls of total 10 ninutes receiving and dialling)only 5-6 hours ( note 3 months old set). The set needs full charging for at least 2 times a day.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Samsung India customer support has been notified about the posted complaint.
                          I completely agree with you. The handset is stylish and good looking thats all.It has poor battery life, I too charge it twice a day. If you play music it will drain in one hour.bad service from the service centres. I am having nemerous problems with my handset of the similar model.
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                            R
                            r prahalada rao
                            from Hyderabad, Telangana
                            Mar 21, 2008
                            Resolved
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                            Resolved

                            We have bought a samsung biosleep compress 1.5ton ac on 20/03/2008, from bajaj electronics, lakdi ka pool, hyderabad. and they have promised us that the ac will be installed the next day i.e on 21/03/2008 by mr.md.naser ahmed([protected]) executive from bajaj electronics. when calling up repeteadly to mr naser he has informed that the person has already started to our place but till evening 4:00 pm nobody turned up. Then we took the number of the person by name "Nanda Kishore"([protected]) incharge for getting the ac installed at our place. Our request no is "107" which was given by Mr.Naser and to our surprise we have received a very blunt answer by mr nanda kishore and his boss Mr.Rathnakar([protected]) that they will be coming to our house only on 22nd mar 2008 as it is holilday for their company. Was this told to us on the day we asked when the ac was purchased we would have finished our personal work on the next day ie on 21/03/2008...we had to wait the whole day in our house waiting for these people who are least bothered after selling the ac to the customer to give a call and tell them that they will not be able to install that ac on 21/03/2008 as it is a holiday for them. And their is no customer complaint cell in their website(samsung) where in the consumer can raise his/her voice. disgusting service from samsung never expected this kind of a service from a MNC company like SAMSUNG ...I now doubt that will my ac get installed or just left over sealed in the packed box.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Same case with me with Samsung Bio Sleep. They are useless. By name they are MNC but they do don't know anything about customer support. They even don't know how to talk to the customer. Every one washes their hands after selling the product. I brought Samsung Biosleep AC from TMC in A S Rao Nagar. They said the AC will be delivered in 3 days as they don't have stock. After several followups they finally delivered on the 3rd day. The delivery contractor dropped the AC and it was totally damaged, and luckly I am there when he came. He said no problem he will change it with the other piece in the van. Don't know if it happened with that piece also some where. Poor guy who has received the damaged one which was fallen down at my premises. Than I started calling Samsung for installation. They told that they will send the engineer 1 day after the delivery of AC in the earlier morning. When I called them on next day morning, they told me that the engineer has already left and they gave me some contractor mobile number.From them onwards they used to call me and say that the engineer was coming shortly to your place. And it was repeated for the whole entire day. When I check with samsung in evening than also they say the same...and as I already planned for the day thinking they will come, my entire day was in soop...and finaly when I called them they started playing...say people are busy, it's season time, and they started talking about rules saying actually as per the rules they will be sending the engineer only after 48hrs which store room guys are not saying to customer. if they have somthing like that they need to inform to the customer so they can plan accordingly. They don't even have basic commencence on how to speak with customer. There is no complaint section at all in any samsung sites. if any one know please let us know so that we will make them aware of what is happening. I would say, please don't go for Samsung products. Service is very very very bad.
                            in my case, I also bought a biosleep A/c of samsung. The person who came to install from samsung had very little knowledge of installatin and it took him 7 hours and then also it wasnt fitted properly.

                            It's ridiculous reallyyyy but what to do, ...
                            Dear Concern,

                            This is with the reference of my complain regarding the service by the samsang dealer (Manokamna)provide by us.

                            We have purchased the washing Machine on dated 25/11/04 with the warranty of 5 yrs from the subsiquent dealer. But recently we are facing some technical defect in the same machine. we have logged the complain for the same but we didn't receive any feedback from the side of the dealer.

                            Again we have apporached to the concern person but the reply which we have got is quite surprise to us. As per the statement of service station authority the techincal person will not go to the customer end & provide the service for the same

                            According to him we have to manage the transpotaion of washing machine and manage to produce the machine at the service station.

                            One side all we are talking about customer delight & customer satisfaction & the other hand side the reality is much far from the truth.

                            Note: I have got your mail Id from the warrenty book. Please pass my message to the customer care if the same is not concern with you.

                            If i will not get the reply or solution within the span of time i will forward the complain to the higher authority.


                            Thanks in advance for your quick respose

                            Detail:
                            Manokamna Dealer
                            Samsung Washing Machine
                            MD 8700
                            Sr No: WOO452CX900173
                            [protected], 2240529
                            Purchare Dt: 25/11/2004



                            My Mailing ADDRESS:

                            Nand Kishore Singh
                            B.B. Gunj
                            Gandhi nagar,
                            Road No:- 3
                            Muzaffarpur, Bihar
                            Pin: 826001
                            Ph: [protected], [protected], [protected]

                            Thanks & regds
                            KK
                            I Purchased a New LCD Monitor on 17th Of Oct that model no is 943NWX, serial no is my19hmfq807973. at the same day when i open monitor and started on . then i find a problem regarding display.. i call samsung customer care.Engineer visit my site and tell me the problem in display card. i said him to replace the lcd monitor because of the manufacturing fault. when i concern with dealer, he says. samsung will give me a DAO letter. and after that dealer can replace a monitor. but samsung refuse to give me DAO letter. pls suggest me what can i do now ??
                            My Address is - 10-A, sarai Jullena, okhla road, new Delhi-25
                            Near by new friends colony.
                            My number is [protected]
                            Office Number is[protected]

                            Samsung Bio Sleep 1.5 Tr — Poor Service

                            I purchased Samsung Bio Sleep 1.5 Tr in April 2008.The product quality is very poor.I compalined on 21/04/09 for the service COMPLAIN NUMBER [protected] but no body respoend to the complain.

                            I thing prroduct never gone to Quality Check.Poor Product, Poor Service and no body is here to take care of Companies reputation.

                            Kindly attend the complain otherwise I will have to go to Consumer Forum.

                            Shivani Srivastava
                            [protected]

                            samsung bio sleep 1.5 ton — poor service

                            i have purchased an 1.5 ton AC(bio sleep) of samsung company..i had a problem and i complained to your dealer SOPHY'S SYNDICATE, TRICHIRAPALLI, TAMILNADU . one month passed but no response .i have not seen such a poor service in any of the other company.dont prefer to give dealership to wrong dealer.because of this name of the samsung company is spoiled.Take immediate action on this SOPHY'S SYNDICATE .or else you have face the consequences.
                            Samsung Bio Sleep is a failure as a technology. This is a marketing gimmick and I have been a victim of the same.
                            Instead of spending millions on the marketing/ media activities, Samsung should invest some amount in actually producing some quality products. Or hire some qualified people to do so.

                            I invested in the Bio Sleep 1.5 ton compact model coded 18UA X and now feel cheated.
                            The worst thing is that when I could have spent Rs 18-20, 000 on a 1.5 ton Electrolux or Voltas or any other brand, I jugged the book by its cover and went in for the so called world leaders in electronics brand the biggest investment regret in my life.

                            Now this AC within one week of installation spills water from the indoor unit on my newly painted bedroom wall and also damaging my expensive audio speakers and some important documents.
                            After 4 calls one so called expert landed in my house after 6 days and concluded that my brand new AC needed a gas re-fill……..I repeat my new AC.
                            As unbelievable it sounds I was told that this is normal due to weather change. Unfortunately for me none of my friends and relatives who have split AC’s have concurred this. Its also surprisingly very noisy with the louvers delivering a irritating cacophony ensuring that I never enter dream land in my sleep.
                            Beyond this the AC is not at all efficient at cooling and moreover a poor fan too even on 3rd bar of the fan speed I do not get the required air blast. It just refuses to cool and worst has been spilling water on my wall every alternate day.

                            Since 5 days I am being promised a call back by their call center, which has not yet happened.

                            All said and done on a serious note the time has come to eject non-performing products from the Indian market and modify legal policies to pull back such products even if they were over produced by the manufacturer.

                            Jai Hind
                            Moshe Aston

                            Samsung — SAMSUNG IS SLEEPING

                            I have given my SAMSUNG - Home Theater for servicing center Bangalore - BTM-1st Stage ( problem is replacement of sensor)
                            It's almost 20 days and still they have not turned up .. and the reason is They don't have the part.. Its a stupid answer to say.
                            If the Samsung itself is not providing the part than where should be get it.. from the Bazar?

                            SAMSUNG CUSTOMER CARE IS SLEEPING... I think they also in vaccation for 1 months - Marry Christmas and Happy New year :)
                            smansung s3500i on for mobile first page os enter for software so send in formet details
                            Samsung AC's are the worst of all the ac's even cheaper ones are actually better in quality. Even worst is their service department. I have had to chace the service department in Pune for over 1 year and some rajendra Iyer is just warming the chair and not at all an executer.

                            Its the choice one has either to fight such thugs or to sit back saying it was my bad luck.
                            i bought a samsung biosleep 1.5 split.in 2009.this ac was replaced due to lot of problems in 2010 april.now i got the same problem again.called customer care many times today, but nothing was done.they dont seem to care.iv got a free ac for samsung.they can pick it up from me anytime.my no is [protected]. pranesh rao coimbatore.

                            samsung bio sleep 1 ton — not efficient cooling

                            respected sir,
                            i am not having efficent cooling for my AC, so i want to knw what are the things that can be done for clening it at home.
                            DEAR SIR,
                            I HAVE PURCHASED SAMSUNG AC SPLIT AS183BGC ON[protected] VIDE INVOICE NO: DS/1112/CR-829 FROM TIRUMALA MUSIC CENTRE,[protected]/C/1/13/1 to 8, S.S.R. VIJETHA ROAD EMPIRE, DILSUKHNAGAR, HYDERABAD, INDIA. PH:[protected], 24052039. WE HAVE LODGED A COMPLAINT REGARDING MAKING NOISE FROM AC SPLIT UNIT AND ASKED FOR SERVICE VIDE COMPLAINT NO: D020403 ON[protected].. KINDLY NOTE THAT AT THE TIME OF PURCHASING THE SALES STAFF INFORMED THAT THERE ARE 4 FREE SERVICES FOR THE AC UNIT.INSTEAD OF MAKING SEVERAL CALLS TO TMC, DILSUKHNAGAR UNIT THERE WAS NO RESPONSE / SERVICE TILL DATE.VERY POOR RESPONSE FROM TMC DILSUKHNAGAR STAFF.KINDLY SEE TO ARRANGE NECESSARY ARRANGEMENTS FOR MY COMPLAINT AS EARLY AS POSSIBLE...



                            FROM:
                            K.GANDHI, FLAT NO: 302,
                            VARUN TOWERS, KAMALA NAGAR,
                            MEDIPALLY, GHATKESAR MANDAL,
                            RR DT, A.P.
                            (NEAR BY UPPAL BUS DEPOT)
                            PH:[protected], [protected]
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                              P
                              Pradeep Kumar
                              from Chennai, Tamil Nadu
                              Mar 18, 2008
                              Resolved
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                              Resolved

                              Hi I m Pradeep
                              I bought Samsung AC Model AWT-180QKA (1.5 Ton) on 15.03.08 from Vishal Mega Mart Vaisahli Store Which was installed to my place on 16.03.08, when i started my AC it did'nt give me cooling effect. when i consulted technician from samsung who came to my house on 18.03.08 he told me that the compressor is out of order.
                              Now kindly provide me a solution to change my AC as this is an faulty part on samsung part which was not expected from star rating company.
                              As i was told it will take around 15 days to replace the AC which would be a long time in summer for a frustrated customer to wait on. i would appreciate if the same could be done in a day or two.

                              Your Truly
                              Pradeep Kumar
                              F-370, Sector-9, New Vijay Nagar Ghaziabad U.P
                              India
                              Mb- +91 [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                V
                                VINEETA TIKOO
                                from Delhi, Delhi
                                Mar 10, 2008
                                Resolved
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                                Resolved

                                My Mobile has got stolen on 10.03.08.
                                Mobile. No. [protected]

                                please lock my Number.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                my mobile is stolen on 06.03.08.
                                mobile no: [protected]
                                mobile model:SGH-M-600
                                please trace the phone as soon as possible
                                my Nokia N70 Music Edition with the IMEI no [protected] has been stolen on 7th March 2008 with the airtel number [protected] will request for the tracking and recovery
                                My mobile got stolen yesterday night. I want this to be tracked and make it unusable.

                                IMEI no. of my mobile samsung E 840 is [protected]

                                Asif
                                My mobile got stolen and the model is SGH-J600 OSSINU and I want this to be tracked and make it unusable.

                                IMEI no. of my mobile samsung is *357172/01/821135/5*
                                Month and Year of Manufacture- Nov, 2007
                                I have lost my security & trakar no.
                                My phone model no-SGH-C170 &EMI NO-
                                35750/01/128280/6
                                I have lost my security & trakar passward.
                                My phone model no-SGH-C170 &EMI NO-
                                35750/01/128280/6
                                My Samsung mobile got stolen and the model is SGH-C160ZKBINA and I want this to be tracked and make it unusable.

                                IMEI no. of my mobile samsung is [protected]
                                To
                                SAMSUNG INDIA LTD

                                Sub: Damage of Samsung Mobile Phone Model No: SGH- X 210

                                Dear Sir,

                                Having heard the worldwide fame and seen the publicity I was attracted to your product and purchased a Samsung Mobile Phone Model No: SGH- X 210 from “Digital Gallary”, Babupara, Jalpaiguri in the hope of longevity of the other brands in the market.
                                But unfortunately all my dreams and hopes shattered when the above Mobile phone damaged twice during the last 3 months because of the defects of machinery.
                                I contacted to above shop owner. They only recorded the information and kept my phone saying that it would deliver within 7 days, but after repeatedly request, I got the phone after 15 days. After 1½ month its display was gone. I again contacted to Mr. Debojyoti Ghosh, the owner of Digital Gallary and requested to replace it as I was very anxious as I spent the money after by putting aside small amount from my salary to purchase the mobile. He then told me that he had nothing to do as it was a machinery defects and told me to keep the mobile and he also stated that he would sent it to Siliguri servicing center for repairing. He told a lie, because it was sent to Kolkata (as per his statement) after 20 days, and till the date I have not received my phone and I am facing a lot of problems as I have to go outstation for my job and mobile is exigent for me as my family members can easily reach to me while I am out of home. I pleaded so many times but they did not hear to me.

                                For your kind information, I give you the mobile nos of representatives given by Digital Gallary: [protected], [protected]

                                If it is the feature of servicing of a world famous company like you what can we do? Could you please inform me what steps should be taken by me for keeping the dignity of your world wide famous company intact?
                                Hoping your S.O.S. reply and cooperation.

                                Yours faithfully

                                Mrigen Adhikary
                                RajbariPara. Jalpaiguri
                                Post & Dist: Jalpaiguri
                                Pin: 735101
                                Ph:[protected]
                                Mob No: [protected]
                                I HAVE LOST MY CELL SAMSUNG SGH-J700 PLS TRACE MY CELL & E MAIL THE LOCATION WHERE IS IT
                                IT WILL B UR KINDNESS I[censored] WILL HELP ME
                                PLS DO THE NEEDFUL

                                Samsung Mobile C170 — Service Delay

                                I have given Samsung Mobile c170 on 16-Sep-2008 for service in Digital Waves, CIT Colony 2nd main road, Mylapore. I am hanging behind them since 15 days for getting my mobile serviced.

                                Its Very Poor Service.
                                SOMEBODY STOLLEN MY SAMSUNG SGH D900i IWANT THE MOBILE TO BE TRACKED
                                IMIE NO :[protected]
                                To
                                SAMSUNG INDIA LTD.
                                SUB-samsung SGH-C170 MOBILE got stolen
                                Respected authority,
                                I bought my SAMSUNG SGH-C170 mobile. On the day when i had my journey to some conference while getting to the train, some pick pocketer took my mobile phone, now the problem is that WHAT SHOULD I DO TO PREVENT ANY CALLS OR OTHER PROBLEMS TO NOT COME, WHAT SHOULD I DO TO DEACTIVATE MY MOBILE PHONE SO THAT NOBODY CAN USE IT, PLEASE CONTACT ME ON [protected] AND TELL ME WHAT TO DO
                                Yours Faithfully,
                                AMAN VARMA
                                [global hospital, delwara road, mt. abu, rajasthan ]
                                My mobile got stolen and the model is SGH-X210A and I want this to be tracked and make it unusable.
                                My mobile got stolen and the model is SGH-X210A and I want this to be tracked and make it unusable. Serial number is IMEI[protected]
                                Dear Sir,
                                PLEASE SOLVE MY PROBLEM,
                                my mobile has been theft in front of me and the man who had stole my mobile is not giving it back to me. my mobile is Nokia N70 and having Airtel sim, mobile number is [protected] and the sim is also present in or it may be out. please lock that mobile so that the mobile is not usefull to him.
                                Dear Sir,

                                My mobile got stolen and the model is SGH-E210 and I want this to be tracked and make it unusable. Serial number is IMEI 354316/01038340/6
                                kindly help me in tracing my mobile
                                Dear Sir,
                                my mobile was stolen yesterday at around 4.30pm from vileparle (e) date : 20/10/08

                                kindly help me in tracing my mobile

                                Model – SAMSUNG i450
                                IMEI –[protected]
                                Hi,
                                My mobile got stolen on 9th October-2008 and the model is SGH-E250 and I want this to be tracked and make it unusable. Kindly help me in tracing my mobile.

                                Regards
                                Sanju
                                i loat my samsung J700 mobile .can we trace it now .If we can then guide me the way.i would be obliged/
                                MY MOBILE IS THEFT ON 07/01/09 IN RAJAHMUNDRY
                                SAMSUNG SGH-i450
                                IMEI: 359081/01/179240/2
                                PLEASE HELP ME IN TRACING IT
                                Hi,
                                My mobile got stolen on 11 february-2009 and the model is samsung-E250 and I want this to be tracked and make it unusable. Kindly help me in tracing my mobile.and return me if you get my contact no is:[protected]
                                I lost my mobile yesterday (near at Dharmapuri distric).Please find out and get me same
                                My mobile got stolen on 25.02.2009 at Akola Dist. Akola (Maharashtra) and the model is SGH-E840 and I want this to be tracked and make it unusable. Serial number is IMEI [protected].
                                kindly help me in tracing my mobile.
                                Sir, I lost my Samsung Cell phone on the 22nd of April 2009. The Model number is SGH-X820 and the IMEI No. is 359308/00/214929/6. Is it possible to trace it? It has very very important data.
                                anyone anyone has ever got his mobile back using this forum???? please leave a comment. therez no point just pleading for help. the moderator might be enjoying and grinning at your silly requests!!
                                Respected Sir
                                My New Mobile samsung c5212 have been miss place
                                its IMEI No. is [protected]

                                plz find this mobile and call me on [protected]
                                or [protected]


                                I Hope that you find my mobile

                                thanking you

                                Rohit Moliya
                                dear sir,

                                i want to know about the security lock..
                                i dont know how to do
                                i want to prevent my mobile from third party
                                so kindly help me sir...

                                Samsung SGH E250 — Theft

                                Samsung Mobile, model SGH E250 has been robbed yesterday night i.e. on 6th June 2009 at around 10:05PM.
                                Body Color: Black
                                Purchased on: 28/07/2007
                                EMEI Number: [protected]

                                Please help in deactivating the mobile phone.

                                Thanks,
                                Tarun
                                Dear Sir,

                                I lost my mobile on 14-06-09 around 12:30pm. please track my mobile phone model SGH E- 250. Please let me know if you can track my mobile.

                                Samsung — mobile thept

                                i have a mobile (model samsung vs leek, imei no.OFIE69DD colour black, mobile no [protected]).which is lost some where.i am very needy of this mobile. i[censored] could find it and return it to me then i will always thankful to you.

                                Samsung SGH C-170 — Theft my mobile / to be close

                                Dear sir/Madam
                                My samsung mobile SGH C -170, IMEI - [protected] has been stolen as on 28.07.2009
                                so i request to you please do close my mobile phone or Tracking my mobile as soon as possible.

                                My contact no. - [protected], [protected]
                                Respected Sir
                                My New Mobile samsung SGH-C170 l<BLACK> have been miss place
                                its IMEI No. is 357507/01/400627/9

                                plz find this mobile and call me on [protected]
                                or [protected]


                                I Hope that you find my mobile

                                thanking you

                                Nikhil Srivastava
                                Rispected sir
                                plz find this samsung mobile SGH-F250 IMEI-[protected]

                                my mobile no [protected]
                                my mobile number [protected] is stolen on 15.9.2009. Please track the mobile so that I can get it back
                                Meenakshi
                                Respected Sir/Madam

                                I missed my mobile on 16/09/2009 10:15pm in Delhi.

                                My mobile model is SGH-L700
                                The IMEI number is [protected]

                                Please track my phone & lock it. I have many important details in it.

                                please do the needfull.
                                i lost my mobile on 6 nov 2009 7:00 pm in amritser


                                model namber-: SGH-L700
                                The IMEI number is-:[protected]
                                Is it possible to trace it? It has very very important data
                                will u plz find it
                                my no is [protected]
                                I lOST my mobile .My imei number is [protected]. Pls Block my mobile as soon as possible.It has lost on 07/11/2009
                                Dear Sir,
                                my mobile was stolen yesterday at around 10.30am while i was travelling in bus date : 10/12/09

                                kindly help me in tracing my mobile

                                Address: 755, LODHI ROAD COMPLEX, NEW DELHI, PIN CODE-110003
                                Phone model:SAMSUNG GURU E2120
                                Make:SAMSUNG
                                Color:CANDY RED
                                Last used Number.:[protected]
                                E-mail for communication:[protected]@yahoo.com
                                Missed date:10th december, 2009
                                IMEI No.:[protected]
                                Hi,
                                My mobile got stolen on 06 Jan 2010 and the model is samsung Star S-5233 and I want this to be tracked and make it unusable. Kindly help me in tracing my mobile.and return me if you get, my contact no is:[protected]
                                My mobile got stolen yesterday night. I should be grateful if it may be tracked and make it unusable.

                                IMEI no. of my mobile samsung C3010S is 356104/03/274564/8
                                Bat No. THISA13HS/1-B
                                hi ... sir
                                i lost mobile on the day of 09/12/2009 and its SAMSUNG J 700 I M E number is [protected]. and till now i i did not find my mobile . sol please trace my mobile as soon as possible and reply me my number is [protected]
                                hi
                                my mobile got lost on 15 march 2010 model samsung duos C5212 AND IMEI NO [protected], i want this to be traced, kindly help me in tacing and return it to me, my contact no [protected]
                                hi
                                my mobile got lost on 15 march 2010 model samsung duos C5212 AND IMEI NO [protected], i want this to be traced, kindly help me in tacing and return it to me, my contact no [protected]
                                I have lost my Samsung Mobile S7330 on 18 March 2010.The IMEI number is 357672/02/02578518.I want to track the mobile .Kindly help me to trace the mobile.You can contact me on [protected].
                                mobile model no. samsung sgh-s5233w has been stolen on 12 th apirl 2010 i anted you to trace the mobile and send to my email id imei no. is 3580283245145

                                samsung SGH L700 — theft a mobile

                                My mobile samsung sgh L700 bought on 10/1/10 from Mobile store from kasganj UP ,which has stolen from rohani Naharpur village, New Delhi. The imei number is [protected] , Bat: AA1SB09BS 14-B Samsung doesnot block or trace stolen mobiles which pose as grave security risks. Kindly do something to block my handset as it is liable to be misused by the miscreants.

                                Mobile Theft - Comment #1804490 - Image #0
                                Sir my mobile is stolen from Shastri Park Metro station
                                details are:
                                Name - Saurabh Kumar
                                Mobile No- [protected]
                                Address- B-117 kidwai nagar east ND-23
                                Mobile - Samsung SGH i-200
                                IMEI No- [protected]
                                Plz help.
                                Hey der, This is Kishan, my handset of Samsung is STAE 3G model no. GT-S5603HAAINS . and IMEI no is 355013/03/036483/4 . .. . got stolen on[protected], connection no is of airtel no. [protected] . . . so please if posssible, trace it and let me know on my no is [protected] or my mail id is . [protected]@yahoo.co.in, , . i will b very thankful to the one. . . . . Thank you . .
                                my fresh handset stolen from my mobile swowroom firm krishna cellcom main cloth market katni imei nu [protected] so plz help me my cell number is [protected] and[protected] and my email adreess is [protected]@yahoo.com
                                model sam3010
                                Respected sir,
                                I have purchased Samsung Corby TEXT mobile on 16/6/10 Wednesday in Medhipatnam mobile store and i have lost my mobile on 19/6/10. i have given a F.I.R in Humayun Nagar police station Mehdaipatnam Hyderabad.
                                my mobile number : [protected] (vodafone). The IMEI number is: [protected] .I want to track my mobile. You can contact on this number : [protected] / [protected].. I asked the mobile store people about the insurance but they are saying that they are not having that facility..so kindly look into this matter and do the need full..so kindly help me..

                                samsung mobile 3G — stolen

                                R.P.SODHI
                                A-2/41 ASHOKA APARTMENT
                                PASCHIM VIHAR
                                NEW DELHI

                                STOLEN MY MOBILE AT AROUND 7 P.M. AT REGAL BUS STOP IN BLUE LINE BUS NO. 729
                                3G SAMSUNG MOBILE WITH AIRTEL CONNECTION NO. [protected]

                                Mobile Theft - Comment #1807442 - Image #0
                                Hi
                                I would like to your kindly attention towards, My mobile got stolen on 1 March-2010 and the model is samsung-STAR and I want to be tracked and make it unusable. Kindly help me in tracing my mobile.and return me if you get my contact no is:[protected],[protected].Please trace or unusable it as soon as possible.
                                IMEI No.- [protected]
                                my mobile stolen samsung star s5223 a IMEI [protected]
                                I HAVE LOST MY CELL SAMSUNG PLS TRACE MY CELL & E MAIL THE LOCATION WHERE IS IT
                                IT WILL B UR KINDNESS I[censored] WILL HELP ME
                                PLS DO THE NEEDFUL.
                                I HAVE LOST MY CELL SAMSUNG 3310. PLS TRACE MY CELL & E MAIL THE LOCATION WHERE IS IT
                                IT WILL B UR KINDNESS I[censored] WILL HELP ME
                                MY EMAIL ID IS [protected]@gmail.com
                                IF YOU GET PLZ CONTACT ME ON MY CELL NO-[protected]
                                IMEI NO OF LOST MOBILE--[protected]
                                MOBILE STOLEN ON 1ST AUGUST 2010
                                PLS DO THE NEEDFUL

                                Samsung — cell theft

                                hi my name is salma dadni my cell phone was stolen on 25th august morning from my house ,the model of my mobile is SAMSUNG GTS5233S. imei no :[protected]. please find it as soon as possible the sim card mobile number which was used before theft was[protected].
                                name:salma dadni
                                contact no:[protected]/[protected]/[protected]
                                i lost my samsung corby mobile on 29.08.2010.
                                i try to complain policemore than 10 days there is no responce and dont take FIR ALSO . i dont take insurance also.
                                INVOICE bill date 29.07.2010 oly.
                                how can i get my mobile?
                                what i do now?

                                Mobile Theft - Comment #1634733 - Image #0
                                Mobile Theft - Comment #1634733 - Image #1
                                i lost my samsung jet(s8003) mobile on 19.08.2010
                                .this is iemi number([protected]
                                i try to complain policemore than 10 days there is no responce and dont take FIR ALSO . i dont take insurance also.
                                INVOICE bill date 19.08.2010 oly.
                                how can i get my mobile?
                                what i do now?
                                i have lost my samsung corby color mobile, i have IMEI number of my mobile. i have raised a FIR . WHat else should i do to find my lost mobile. Anyone please help and let me know what to do
                                MY MOBILE got stolen on 21.9.2010 shirdi
                                SAMSUNG C 3303
                                IMEI No. [protected]
                                please help me contact [protected]
                                LOCK THIS MOBILE.
                                hi i lost my samsung mobile c3310. . i've lot back up in that mobile. . so anyone can pls try to find out. . imei no [protected]. . i lost on 03/11/2010 at 4.30pm
                                hi i lost my c3310 samsung mobile. . I've lot of backup in that mobile, so anyone can pls find out. . I lost on 03/11/2010 at 4.30pm. . Even im working in samsung service centre oly, But i myself couldn't find out. . Any one pls
                                Imei no is [protected]
                                Cntct [protected]. JACKIE
                                My sangsung mobile stolen on 25Nov 2010 in Pune.
                                Samsung Monte
                                IMEI number: 352053/04/737674/7
                                I want this to be tracked and make it unusable.
                                Please help me in tracing it and return me if you get it.
                                My contact number is [protected].

                                NOKIA & SAMSUNG — Both mobile phone is being theft

                                I have lost my NOKIA-7210c and SAMSUNG-SGH L700 mobile... the IMEI number of both the handsets are mentioned below,,,,,
                                NOKIA:-[protected]
                                SAMSUNG:- 358664/02/115663/7



                                Please send the details of my lost mobile to my ID: [protected]@gmail.com
                                Dear sir/mam

                                my mobile is theft on 23/12/2010 in lucknow city..
                                model- samsung C-5212
                                IMEI[protected]

                                please help me in tracing my mobile...
                                my contact no.is- [protected],[protected]

                                Samsung — theft of the mobile

                                sir,i have missed my sumsung-3310 mobile,IMEI NO is[protected] on28th january.i want to block mobile atonce
                                MY MOBILE IS THEFT ON 03/02/2011 IN NAGPUR (MAH)
                                SAMSUNG SGH-700
                                IMEI: 358224/02/265594/2
                                PURCHASED ON 23.10.2009 FROM CITY COLLECTION NAGPUR
                                PLEASE HELP ME IN TRACING IT
                                MY CONTACT NO. [protected]
                                Email Id - [protected]@rediffmail.com
                                I lost my SAMSUNG GALAXY 3 on 10th Feb, in Pune.
                                Please help me track the same. the details are as follows:

                                IMEI [protected]
                                If found please contact on [protected]
                                my mobile is theft on 14/2/2011 in agra city..
                                model- samsung corby mat(GT-B3313JGAINU)
                                IMEI- *357492/03/225925/9*
                                MY MOBILE NO IS [protected]
                                Dear sir,
                                My mobile got stolen on 18/05/2011 at District - Bharartpur (Rajasthan) and model is S3310 and i want this to be tracked and make it unusable. seriel no. is IMEI [protected].it has very very important data, Kindly help me in tracing my mobile.
                                i hope that you find my mobile and cal me on [protected], [protected]

                                Thanking you

                                Santosh Kumar
                                Hi,
                                My mobile got stolen on[protected] and the model is samsung-E2120b and I want this to be tracked and make it unusable. Kindly help me in tracing my mobile.and return me if you get my contact no [protected]
                                HI,

                                My mobile is theft today dated 14.07.2011 in train, Its Samsung Galaxy Fit and its IMEI no. is [protected]. My alternate no. is [protected].

                                My email id is [protected]@gmail.com.
                                Hi My Samsung Galaxy S II was stolen from my residence, IMEI No. [protected], Please help me in tracking the mobile phone.
                                Hi, my mobile theft on 30/09/2011

                                mobile: Samsung GTS5570 (Galaxy pop)

                                IMEI no. *355558/04/043998/4*

                                Cont.no. [protected]
                                e-mail: [protected]@yahoo.com

                                Thank you.
                                those who have lost thier handsets... Just file a FIR and then call samsung customer care or help centre to lock your handsets... You need to have the details of your handset... And the customer care number could be found on the handset box
                                my mobile got stolen today(31.12.2011)near medavakkam, chennai..model no samsung metro sg311..please make dis phone unusable and trace its location..my contact no:[protected]
                                Hi,
                                My name is Anand Gurav. My mobile got stolen on 08th January 2012 and the model is Samsung Wave-525 (Serial no *353656/04/019519/2*)and I want this to be tracked and make it unusable. Kindly help me in tracing my mobile.and return me if you get. my contact no is [protected] email: [protected]@rediffmail.com
                                My mobile got stolen on 11 december-2011 and the model is samsung-E3010 and IMEI[protected] want this to be tracked and make it unusable. Kindly help me in tracing my mobile.and return me if you get my contact no is:[protected]
                                hi my name is sangeeta gohel .my mobile is sammsung-E2652 and my IMEI no [protected]
                                my mobile got stolen 9-2-2012. Kindly help me in tracing my mobile.and return me if you get, plz contact on [protected] or [protected]
                                Hi
                                my mobile is stolen on 31st March from my home in Aurangabad, Maharastra, where i live.

                                mobile no: [protected]
                                mobile model:GP-I9103MAAINU
                                IMEI NO. : *35842141100971*

                                IF YOU GET THE DETAILS / TRACE IT SOMEWHERE THEN INFORM ON THIS NO [protected]
                                MY MOBILE IS THEFT ON today 06/05/2012 IN pune
                                SAMSUNG GT-B7722QKUINU
                                IMEI: 355317/04/137776*2
                                PLEASE HELP ME IN TRACING IT
                                REGARDS, DEEPALI PATIL[protected]


                                [protected]@gmail.com

                                Mobile Theft - Comment #1419229 - Image #0
                                Dear Sir,
                                My mobile got stolen and the model is S-3010 and I want this to be tracked and make it unusable. Serial number is IMEI [protected]
                                kindly help me in tracing my mobile
                                I'm shivanshu my stolen phone's no is [protected]
                                n IMEI no...35764******9214
                                n contact no is [protected]
                                plz lock my mobile i hav reported to d police...plzzzzzzzz do it as soon as possible...i can give u FIR xerox also
                                Dear Sir,

                                My mobile got stolen and the model is GT-S538OK and I want this to be tracked and make it unusable. Serial number is IMEI 352285/05/044279/8
                                kindly help me in tracing my mobile. Contact me on [protected]
                                MY MOBILE IS THEFT ON 01/11/2012 IN Jaysingpur
                                SAMSUNG Galaxy Pop
                                mobile no-[protected]
                                PLEASE HELP ME IN TRACING IT
                                hi..my mobile Model Samsung galaxy advance got stolen on 02/11/2012...so i request please help me in tracing it down . IMEI NO : [protected]
                                MY CONTACT NO : [protected]/[protected]
                                MY MOBILE IS THEFT ON 28/11/12 IN KOSUK, NALANDA (BIHAR)
                                MODEL NO. SAMSUNG GALAXY Y 5360
                                IMEI: 352936/05/464106/2
                                MOBILE NO. [protected]
                                PLEASE HELP ME IN TRACING IT
                                i lost my phone
                                imei no. [protected]
                                my samsun galaxy s advance mobile imei no.[protected] got stolen
                                pls help me to tracked this...cantact me [protected]
                                MY MOBILE IS THEFT ON 12/03/2013 IN REDHILLS CHENNAI 600 052.
                                SAMSUNG GTS5360
                                IMEI : *358894/04/609335/*
                                PLEASE HELP ME IN TRACING IT.
                                Hi Samsung team,

                                my mobile ( samsung grand ) have got stolen in train while travelling from nerul to wadala in mumbai . it has many confidential informations on it,

                                Please track my phone and do the needfull as i worried a lot here because of precise informations have kept in my mobile.

                                Contact number -[protected]

                                IMEA number -[protected]
                                [protected]

                                Thanks and regards,
                                Raju Samuthiram
                                Dear Sir,
                                my mobile was stolen today on 22/06/2015 at around 4.pm at mangalagiri hayland, Krishna Dt., AP

                                kindly help me in tracing my mobile

                                Model – SAMSUNG S DUOS 3 (G313HU)
                                IMEI – [protected]
                                OUR PHONE NO.[protected]
                                E MAIL :[protected]@yahoo.com

                                Lost my samsung grand mobile

                                I have lost my Samsung grand Mobile, model number: I8552, today evening 7.30pm, 17june2014. IMEI number is [protected]. Pl block the mobile as soon as possible. Regards Chandrasekaran Bangalore
                                Respected Sir,
                                I lost my mobile on the 20th of February 2017 at night at Hotel MJ Residency, 54, Haridwar Road, Adjoining C.M.I. Hospital, Dehradun -248001, Uttarakhand, India. I went there to attend a wedding anniversary of my close relative at night and I kept my mobile on the centre round table nearby dance floor. after a few minutes, it was not there. I suspect the hotel staff but the manager denied. The Model is Motorola G, number is XT1068 (Moto G) 2nd generation dual sim; FCC ID: IHDT58QB1; Type: MOFB9; SeQ#: 28028793; Color: white; (CEO168, made in china) and the IMEI No. is [protected] and [protected]; MSN: R47ABJGT5G; Model: AP3323AD1K8. You are requested to kindly trace it asap as it has very very important data. My contact no. is: [protected] OR [protected].
                                Helpful
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                                  C
                                  chenna madhu sudan
                                  from Mumbai, Maharashtra
                                  Mar 9, 2008
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                                  dear sir,
                                  i purchased the samsung c160 mobile handset from sangeetha dealer (dilsukhnagar) on 24/12/2007 but from the purchase of after 3rd week onwards there was a problem in my battery charging, when i approached the one of the samsung service centre(MOBILE 21, sirigiri complex, venkatadri lane, dilsukhnagar) they taken my unworking charger and gave me the receipt of that of which they promised to replace the charger within 10 days, but when i went to collect my product after 10 days, they again saying that i will take next 10 days... and they are telling that no stock...
                                  please help me regarding this.... if this is the same case, i can spend the money outside and purchase the charger, which doesn't take me much time.... .but as my product is in warranty still.. i approached the service center...
                                  SIR, I HAVE ACOMPLAIN AGAINST MY MOBILE SAMSUNGC160 . THE PROBLEM IS MY MOBILE AUTOMATICALLY ON AND OFF. WHEN I WENT TO NEAREST SERVICE CENTRE . THEY TOLD TO ME I HAVE TO PAY FOR ITS REPAIRING . BUT THE MOBILE IS IN THE WARRANTY PERIOD, BY THAT I MUST NOT PAY ANY MONEY.THEN I WENT TO COMPLAIN AGAINST MY MOBILE IN CONSUMER FORUM .I BOUGHT THIS MOBILE ON 22.2.2008SO EITHER SOLVE THIS PROBLEM OR REFUND MY MONEY

                                  THE MOBLIE CUSTOMER NAME:PRAMILA MISHRA
                                  ADDRESS:53, MUNSHI SADRUDDIN LANE KOLKATA-7
                                  TELEPHONE NO.:[protected]
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                                    D
                                    Digvijay singh Tomar
                                    from Puttur, Karnataka
                                    Mar 9, 2008
                                    Resolved
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                                    Resolved

                                    DEAR SIR,
                                    This is a request from a customer who is feeling cheated because of his trust on the Brand Name of Samsung.
                                    I bought a SAMSUNG SGH-C170 MOBILE HANDSET IN OCTOBER 2007 .details are as follows;-
                                    Model:SGH-C170
                                    SSN :C170-GSMH
                                    SERIAL NO:-R4WP578148T
                                    IMEI NO :353999/01/087817/7 00



                                    DESPITE OF THE WARNINGS AND RECOMMENDATIONS of friends for buying nokia but because of the trust I have on brand SAMSUNG We have 2 Television,1 Air Conditioner of samsung which are performing quite well
                                    but my experience with your mobile is not same ,after 1 month I start facing problem in battery back up and after 3 months ,by mistake I tried to insert the charger pinup side down ,from that day it stops charging.when I took it to samsung service centre in hyderabad,Chennai,Gwalior every where the answer was same that it doesnot come under warranty because it is the case of mishandling when i said I am ready to pay from my pocket ,reply was that set has to be sent to Banglore and service charges would be around 800 Rs, with a condition that it might possible that my mobile can be dead.
                                    now sir I Just want a answer that neither in the USER'S Guide WHOEDS CODE NUMBER IS
                                    CODE NO:GH68-14749A
                                    nor in any text SUPPLIED WITH MOBILE this precaution has been mentioned .This system is there in any other company's handset in which you can put the charger in which so ever direction you want . I know that my complaint means nothing for you but as a
                                    EX-loyal customer of samsung i feel it my duty to make you aware of all this situation that atleast you should mention this in the user's guide so that customer like me won't feel cheated

                                    Regards'
                                    Digvijay Singh Tomar
                                    Assistant Manager Tafe Ltd
                                    1/8 vijay khand
                                    Gomti nagar
                                    Lucknow(U.P.)
                                    MOBILE -[protected]
                                    [protected]@yahoo.co.in
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Samsung India customer support has been notified about the posted complaint.
                                    dear sir/madam gprs has alrady activited in my samsung mobille/model sgh c-170 but i havent got chance to enjoy the internet facility, as soon as site searching, i found internal error, no srevice available etc display in the screen, what is the problem, please give me 100% solution to enjoy the internet facility. as soon as u check it send me the proper procedure to use net or solution...by i love my samsung...and u too

                                    mobile samsung c170 . — battery backup

                                    1)it can't give good berttery backup ...
                                    2)it dot have loud ring valum.
                                    I had C170 Samsung mobile and changed the charge connector worth Rs 25 with the service charge of Rs 400/- and It is unbeareable and now my mobile have no display(Display problem)
                                    Is it possible to change?
                                    I also an ex-loyal customer of samsung. First, my SGH x400 failed to charge the battery. I still try to keep my loyalty. So I bought SGH C170. But the battery charging system failed in less than three month.
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                                      M
                                      Mohd.Sajid
                                      from Mumbai, Maharashtra
                                      Mar 4, 2008
                                      Resolved
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                                      Resolved

                                      I buy new SAMSUNG SCH-S259 (OCA75E1D)on 23/12/2007 right from second day it start giving Hangup problem on 04/01/2008 i
                                      given it for repair at Samsung Service Center Parel they have done software flash of phone,But problem still exhist so i
                                      went to Vileparle MAin office "CUSTOMER SERVICE plaza Vileparle Mumbai" on 28/02/2008,They Returned the cell on 04/03/2008
                                      telling that they have Replaced the Mother board as I Stated above my cell code was OCA75E1D But thy have given me some
                                      other cell with lot of Scratches on it,pls not at both the service centers while giving for repair i insisted for
                                      Replacement of Cell But thy refused.now with whole long wastage of my time and money i have a cell with a lot of scratces
                                      on it looking 2 years old and its key pad is not functioning properly.Now i fedup with your service centers they have
                                      cheated giving me an old cell.you are kindly requested to pls do the needful as soon as possible otherwise i will file complaint in consumer forum with reference to bill and your both work orders.

                                      Regards
                                      Mohd.Sajid
                                      +91-[protected]
                                      +91-[protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      i also have the samsung sch s259 mobile.This is the worst mobile i have ever used.It does not have the facility to set a MP3 song as ringtone.No video player is provided to play video file like asvi, 3gp, mp4, wmv.Also no samsung cable driver is working for it.Not even any pc suite is found for the same.If anyone has the solution for my problems kindly mail me at : [protected]@rediffmail.com

                                      Thanks
                                      I Agree the complaint of MOHD. SAJID... same problem found in my handset also.
                                      I buy new SAMSUNG SCH-S259 (OCA75E1D)on 10/05/2008 right from second day it start giving Hangup problem... that's why hey friends don't purchase this model no handset...
                                      i also have the samsung sch s259 mobile.This is the worst mobile i have ever used.It does not have the facility to set a MP3 song as ringtone.No video player is provided to play video file like asvi, 3gp, mp4, wmv. Inially no samsung cable driver is working for it, but now samsung has provided sone software on site for compativility. even one is not able to set mp3 as ring tone. i stopped using this set and now using gsm mobile. If anyone has the solution for my problems kindly mail me at : [protected]@yahoo.com
                                      contact [protected]
                                      go to mp3 files and select song goto options and click set as ringer
                                      Samsung SCH-S259 the worst product ever produced by Samsung electronics in INDIA i have lost trust in the brand and advise the customers not to buy any product of Samsung and Mr Amir Khan should Quit samsung endorsement that will damage his good image i hope mr Khan will follows his fans who made not SAMSUNG .
                                      Mr Kiranchandra
                                      I saw your blog.Was easy.But my samsung sch s259 for tata indicom does not show any such option that you have mentioned.Kindly assist more help to me.I will be thankful to you.
                                      You can use samsung pc studio 5 for connecting your s259 to your pc.If anyone need more assistance then mail me.I will surely help.
                                      My id is [protected]@rediffmail.com

                                      regards'
                                      Vikas
                                      how can i transfer my data to the memory card and where is the slot in samsung sch-s259 for data cable... god this model is just testing my patience plss help me ...
                                      The slot for the data cable is same from where you charge your mobile. To get a data cable, you have have to ask for data cable similar to D620 or D520 model of samsung, i mean one of them, i dont remember coz i have purchased the data cable long back. to connect your mobile, go to "utilities", then "user memory", then "memory card" and then "connect to pc".. just leave your mobile and it will connect automatically n yes it will ask for the code, u put ur security code, for beginners, its 0000 or whatever i[censored] have changed..
                                      i want bya a data cable for my samsung explore mobile.
                                      where i can bya in & what cost of that.



                                      yogesh kumar
                                      Jamshedur
                                      rey fools dont you know all of that before you buying that mobile.i am also using the same mobile. yes its true that we cant use data usb but the usb only supports internet. and we can set a mp3 song as a ringtone. if you want any more details call me at [protected]. thats true that more of your complaints are silly .
                                      samsung SCH-S259 the worst product ever produced by Samsung electronics in INDIA i have lost trust in the brand and advise the customers not to buy any product of Samsung and Mr Amir Khan should Quit samsung endorsement that will damage his good image i hope mr Khan will follows his fans who made not SAMSUNG .
                                      hello,
                                      myself sravan i want to ask u about samsung259, please inform me about the format of video and audio files supported by this phone if you have the converter then plz send it to me...
                                      [protected]@gmail.com
                                      how can i connect my SCH-S259 to internet via datacable?
                                      your centre at Dpoli do not know anything in this regard send me details of datacable availability immediately

                                      v v joshi
                                      kinkly sending me samsung mobile model no SCH S259 DATA cable software
                                      download samsung PC studio 5 for SCH-S259 from http://www.samsungcdma.in/samsung-explore-cdma-mobile-phone.aspx and you can do some more operations through data cable. But you cannot access the phone memory which is a essential area for playing with ring tones, wall papers and games.

                                      Still I am not able to set MP3 music as ringtone. I have tried several ways; but no success.

                                      My handset software version is : PRL0000001SSS259MTR03H:S259.10~

                                      Those of you are successful in setting MP3 as ringtone, can you post your handset software version here? To get it, in th handset goto
                                      Menu --> Settings --> Version (item no. 7).
                                      ma k a lode chution ne mp3 ko rington set karne ka ption nhi dia
                                      guys i agree with you all this phone is a complete scrap cant set mp3 ring tones cant open images via memory card even JPEG format Mr samsung why on earth u came up with such a cell phone and to add to my misery i also bought a samsung E840 which has a not so helpful mobile tracker some one flicked it and ive been waiting for days so that i get that persons number and my IMEI number but its all in vain no message sorry but im fed up of samsung...
                                      Friends i am also agreeing with your comments..the normal samsung s259 have no option to setup mp3 as ringtone and cant access jpeg images also from memory card..but the new product one from virgin mobile have facilities of setting up mp3 and a lot.the main thing is the both products of virgin and tata are same, only the software is different..so if any tataindicom user want to setup mp3 as ringtone and suchlike function they have to upgrade the software.
                                      This is a complaint regarding samsung AC and its poor service.
                                      after complaining they do not reply and that is a big big mental torture that when they reply the final result is a big zero.they do not attend the phone.when they attend they do not satisfy.they satisfy with the answer"that the engineer will reach at so and so time.but that time never comes.
                                      Being such a big Company we feel ashamed of such incidents.we are also in small scale industries.but our service is far better than samsung.

                                      Hope this message changes some attitude of the big officers of samsung company and their co service centre personal.

                                      regards
                                      HITESH GALA
                                      [protected]
                                      28149991/28148143/28042087/39316543
                                      FAX: 28044691
                                      Hi

                                      yesterday i gave my samsung s259 phone for software update to samsung service center, and after they said me that "the software in the prone is old and does not have facility to set mp3 as ringtone, but after updating it will be possible."

                                      today i got my phone back from service station and its working fine, and i am able to set mp3 as ringtone,

                                      if any of you want have same problem, ask to samsung service station to upgrade your phone software.

                                      Ravi
                                      I also have the samsung sch s259 mobile.It does not have the facility to set a MP3 song as ringtone.If yes then please give the process.

                                      Thanks
                                      Joges
                                      Jamshedpur
                                      [protected]
                                      samsung studio5 doesn't work with virgin sch-s259 as mobile is not detected any one can suggest how please send me mail
                                      i also have the samsung sch s259 mobile.This is the worst mobile i have ever used.It does not have the facility to set a MP3 song as ringtone.No video player is provided to play video file like asvi, 3gp, mp4, wmv.Also no samsung cable driver is working for it.Not even any pc suite is found for the same.If anyone has the solution for my problems kindly mail me at : [protected]@yahoo.co.in
                                      I have samsunng SCH-explore mobile and data cable. How to connect mobile to pc, I am trying but not succes, what to do?
                                      pls solve my problems, My mobile no-[protected].
                                      Agree the complaint of MOHD. SAJID... same problem found in my handset also.
                                      I had bought mobile set samsung SCH-S259.
                                      Iam not able to play mp3 songs through mem card.

                                      Plse help in which software these songs will play.
                                      This phone has brought me all the happiness. I[censored] want a better set then open your wallet a lil more. you can do free internet with free download (slow but managable) i[censored] have s259 with tata indicom sim. u can ask me [protected]@mocospace.com
                                      It have the facility to set a MP3 song as ringtone, there is 4 step.


                                      1. step go to MP Files
                                      Select
                                      2. step OPTION See Sr No 6. " Set to ringer.
                                      i am also agreeing with your comments..the normal samsung s259 have no option to setup mp3 as ringtone and cant access jpeg images also from memory card..but the new product one from virgin mobile have facilities of setting up mp3 and a lot.the main thing is the both products of virgin and tata are same, only the software is different..so if any tataindicom user want to setup mp3 as ringtone and suchlike function they have to upgrade the software i want to ask u about samsung259, please inform me about the format of video and audio files supported by this phone if you have the converter then plz send it to me. [protected]@hotmail.com
                                      i also have the samsung sch s259 mobile.This is the worst mobile i have ever used.It does not have the facility to set a MP3 song as ringtone.No video player is provided to play video file like asvi, 3gp, mp4, wmv.Also no samsung cable driver is working for it.Not even any pc suite is found for the same.If anyone has the solution for my problems kindly mail me at : [protected]@rediffmail.com

                                      Thanks
                                      I have samsung SCH-S259 but i find it is not good. Samsunf Service Centre in Srinagar(J&K) does not provide service to its customers. They misbehave with its customers. Also tell me How can I unlock this Set and use all sims in this set. I have SCH-S259 with Tata Indicom Sim.
                                      Please Help Me.

                                      Unlocking This Set and use all sims.
                                      i also have the samsung sch s259 mobile.This is the worst mobile i have ever used.It does not have the facility to set a MP3 song as ringtone.No video player is provided to play video file like asvi, 3gp, mp4, wmv.Also no samsung cable driver is working for it.Not even any pc suite is found for the same.If anyone has the solution for my problems kindly mail me at : [protected]@live.com
                                      how i connect s259 to pc and acess internet
                                      i do hav samsung explore and i had a problem of connecting it to pc there is no datacable avaialble anywhere and also it doesnot supports any cables provided by the samsung its self, and most of the mp3 formats itself is unsupported and comming to browser there is no javascript/ECMAscript enabled in the browser
                                      i also have the samsung sch s259 (Virgin Connection) mobile.This is the worst mobile i have ever used.It does not have the facility to set a MP3 song as ringtone.NO VIDEO PLAYER is provided to play video file like asvi, 3gp, mp4, wmv.Also no samsung cable driver is working for it.Not even any pc suite is found for the same.If anyone has the solution for my problems kindly mail me at : [protected]@gmail.com
                                      i have to search my lost phone but i don't know the IMEI number.
                                      please help me my email id is [protected]@yahoo.co.in
                                      i agree.
                                      hamne sch s259 phone liya.kaam bahut dhuma hai .
                                      isme movie mjpg canvart nahi hota.
                                      even i have s259 model .does it hav any themes or games facility in it
                                      pls reply
                                      Iam using samsung sch s259 this mobile supports mjpg video format .please say information about any video to mjpg video converter pleaseeeeeeeeeeeeeeeeeeeeeeeee
                                      hi... i have problem her that i getting pc suite of my mob .
                                      my mob modle is s259. so who schould i get pc suite. plz... guid me sir...
                                      Yar mujhe bhi ye set liye huye lagbhag 1 year ho gay hai.But problem vahi hai ke mp3 song as a ringtone set nahi hota hai aur jo pics. apne computer se memory card ke through dalta hu kuch toh open hoti hai aur kuch toh open hi nahi hoti.Aur the biggest problem ke koi video toh chalti hi nahi .Toh pls.koi help kar ke mujhe mp3 song as a ringtone set karne ka tarika bata do.

                                      PLs.it a request bhai logo...
                                      plz tell me full site where i find samsung pc studio 5 for s259 plz plz plz
                                      i want vsleek formating number
                                      My phone has been locked. How it will get ok? Tell me please.
                                      my samsung sch-339 shown phone locked plz contact service center plz help me to break it plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz plz
                                      I HAVE PURCHASED SAMSUNG(SCH-S259) THROUGH VIRGIN .>>>>>>>>>>>>>>>>>>>>...
                                      I HAVE LOCKED MY PHONE WITH PASSWORD BUT MY FRIEND HAD CHANGED IT>>>>>
                                      FROM THIS ANY CALL NOT GOING INCLUDING FOR CUSTOMER CARE ALSO...
                                      HOW CAN I UNLOCK MY PHONE?????????????PLZ HELP>>>>>>>>>>>>>>>>>>>... ME...PLZ HELP ME...PLZ HELP ME...PLZ REPLY TO::::::[protected]@GMAIL.COM
                                      i have samsung(sch-s259) through virgin ihave locked my phone with password but somebody changed my code now from this any call not going including customer care also
                                      how to unlock my mobile plz help me plz plz reply to [protected]@GMAIL.COM
                                      can nebody tell me that which data cable model no. is best supported for samsung sch s259 tataindicom. i want to connect my mobile to PC for internet
                                      dear sir,
                                      ours is a samsung hitron, the serial no. is 00433zan201258d, model no cb-500/ev which developed some technical snag i.e no picture but good sound, during the first week of october for which i registered a complaint telephonically with the service center M M ELECTRONICS, Authorised Samsung service center, backside of paramjyoti talkies, gandhi nagar main road, berhampur-1, ganjam and my call no. was [protected], and subsequently on 6/10/2009 the service engineer came to our house and repaired it. no sooner did he left our house the set started a different snag with good picture but the sound was too poor with humming sound. And i had complained with the aforesaid service center time and again but there is no response whatsoever as yet, it may be pertinent to mention that during the said repair we had paid rs 220/- as service charge. so i request your goodself to be pleased to get the problem solved at an early date.
                                      I have locked my sch-s259 cdma mobile and I want unlocked code for my mobile .If you have, please sent to me . I like these very much other.
                                      thank to all.
                                      Video format & video converter if sb is having 4 SAMSUNG S-259,
                                      Then pls send it to d following id...
                                      I'll b truly thankful to d person.
                                      4u.[protected]@gmail.com
                                      i have sch-s259 virgin set i unlock the set. now i lost security password . although set is working but i am not able to see pais as album is locked. help me...
                                      i have samsung(sch-s259) through virgin ihave locked my phone with password but somebody changed my code now from this any call not going including customer care also
                                      how to unlock my mobile plz help me plz plz reply to [protected]@rediffmail.com
                                      hi i am using samsung sch 259 from past 2 years and i am boared of seeing the same wallpapers can any one suggest me good sites to download wall papers of sch 259 that would be helpfull.

                                      [protected]@gmail.com
                                      HI, I BUY I NEW SAMSUNG SCH S529 IN YEAR 2009 AND NEXT DAY I TRIED TO SET RING TONE OF MY FEVORATE SONG BUT I UNABLE TO SET SO THAT I TALK TO CUSTOMER CARE BUT WHO HAVE NO IDEA ABOUT THIS PHONE SO PLEASE SOVE MY PROBLEM

                                      I TRIED TO ACCES INTERNET IN MY LAPTOP BUT I ALSO UNABLE TO CONNET THAN I TRIED TO DOWNLOAD SOFTWARE OF PC STUDIO OF SAMSUNG SCH S259 BUT I AM STILL FACING THIS PROBLEM

                                      REGARD

                                      AMIT KUMAR
                                      +91-[protected]
                                      ihave sch-s259 purchased before 2 years.when i bought new tata indicom card and inserted in it, phone get locked.i do contact to samsung service centre in nanded maharashtra. they cant make it unlocked.till the day it is not working.can somebody guide to make it working.
                                      My phone has been locked. How it will get ok? Tell me please.
                                      SCH S529
                                      Search Resultsi have samsung(sch-s259) through virgin i have locked my phone with password but somebody changed my code now from this any call not going including customer care also
                                      how to unlock my mobile plz help me
                                      email id please sent me on my mail [protected]@gmail.com

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