Samsung India Complaints & Reviews

Samsung E-250 — Caller Tune Cancellation

R/Sir,
I am having a caller tune at my mobile, now I want to unsubscribe it kindly give me the details by which I can unsubscribe the caller tune or how can I change my caller tune.
Thanking you,
Yours Truly

NITIN MISHRA

SAMSUNG / 1.5 TON AC — AC NOT COOLING

I had lodged a complaint with Service Call centre at[protected] for ac not cooling.The complaint No. is [protected] dt 09 Jun 08.

On repeadtedly speaking an engr visited on 10 Jun 08 and said that the defect was topping up the gas in the ac for which the company will send the vehicle and transport the ac.Today is 11 Jun 08 and there is no response from the company, though being requested repeatedly to hasten the repair.On checking in the vening I was told that the complaint has been escalated and someone will intimate me the reasons for delay and also the complaint will be attended on priority.Same old stroy!

It is 2014 August 13th. I am having the same problem as M.K. Sinha above. Same experience. First gave complaint on 30th July. Technician came on 31st July. Since then they keep telling me that a heater coil needs to come. It is now 13th of august. When I called the technician today I was told that the part will come on saturday. I am not sure if I should believe him. If this is the sort of service samsung provides I will strongly recommend that nobody buy samsung products

samsung tv wide vision — picture not coming although sound is coming

Dear Sir/ Madame,
In reference to my earlier request(I am not calling it a complain)send yesterday --BP no [protected] Can I expect the said repair to be done sometime today ?
My time is important like everyone elses.I need to go home from my office and keep waiting for your so called THE ENGINEERS to arrive--please understand and if the complain cannot be proccessed please let me know so that I can forget the whole incident as a bad dream and move on with some other product.
Regards,
Col Saikia

Samsung TV — Picture not comming

Sir,

I have launched a complaint at samsung service centre for picture problem one and half months before, Service person has come twice for the same problem and corrected. Two weeks before i.e. on 02.12.08 I have launched the same complaint and the complaint no. is [protected] but till now nobody from the service centre has turned out. One and half months before service person has suggessted us to change the Board and we have replaced it with the new one. Till now the problem has not solved and this is the third time I have lanuched the complaint for the same problem. I am sorry to say that your people are unable the solve problem because this is the third time the complaint has been launched for the same problem.

Kindly solve the problem and give us permanent solution.

Chandrasekar B.V.

I fully agree with your complaint. Service station technicians shows irresponsibility. I have similar problem
please provide me with E-Mail address to lodge a complaint

Mobile Samsung — battery

i have purchesed mobile set local market shop M/S S.P. Traders, Ph. No.[protected], on the 1st June, 2009 Model No. SGH-C170, Within the 15 days the battery problem, I have enquired the shopkeeper but did not respond well, and I ask where is service centre, and at same browse the Samsung company web page, and at same time they do not have such facility to complaint directly company, and same time they do not give any contact address and phone no or even email address. How will give justis to me and how will care my complaint to who i will give complaint of battery not working properly and within 2 to 3 hours discharge completely even after 6 or 7 hours charging
yours sincerly
Sameer G Chebbi
H.No. 22, Snehit, Sanmati Nagar, Kelageri Road, Dharwad -580008, Karnataka, India

Mobile Samsung — maintenance during guarantee

Dear sir,
First of all I want to send u my congratulation for your kind brand in Egyptian market and all the varieties and merchandising mix u do. Iam really happy all my life to deal with your lovely brand specially in mobiles and T.V., need to tell you also that all the environment around me (family and friends)has many uses with your varieties you demand. But for sorry we can’t find anything completed, I think you have a big problem with the human factor in your company in customer service who deals with clients, because I will tell you my bad experience with them, lately I have a big problem with your maintenance agent in mesaddak street in Dokki , they are really irresponsible, and I can also say they are impolite and don’t know how to talk to client. because I have mobile still in the guarantee period and I had a problem with it so I gave it to them to fix and they do and put new software so it works for one day and stopped again and when I went back to the branch they took it and call me after 2 days and asked me to come , after that they told me that there is a liquid inside it long time ago and it needs maintenance with around 98%of his price so no need to do it, I tried hardly to tell them that it not happened and if it is true you should discover this since the first time , they badly said we will not do anything and you can go wherever you want to the or any place else. I couldn’t believe what I hear , is this the image of the big company all over the world and in Egypt. So I decided to send this letter just caring for the big name you’ve been built in many years and to give some attention to this factor which can destroy the company success. and also I know that you will take a quick action not just for me but to save your name from scratch in the market.
- attached you will have a copy of my mobile guarantee data.

Thanks a lot , hope to hear from you soon.

Ehab EL touni
Mobile : [protected]
E mail : [protected]@yahoo.com

Sub-: Complaint regarding Samsung Service Center "Service Plaza 1/2, Harish mukharjee road, Kol.-20

Hello Sir,
I have submitted my hard disk on 19.07.08 for repairing.
It is in warrenty period. They told me that it would be return after two weeks.
But it is five week running and they are as usual making me hopeless.
It is second time my hard disk is not working, and also second time to be harazed by this particular servicing center.

Here I am providing all detail With which I had submitted my dard disk.

Date-: 19.07.08
Name-: Prosenjit Roy
Work order no.-HDD-2088
Model- SPO822N


Thanks
Prosenjit Roy
Mo.-[protected]

Dear Sir,

I have Deposited one faulty HDD at service point Delhi, due some problem
we are unable to receive the replaced HDD in time, So kindly resend to
Service center Delhi and intimate us.

Ref :[protected]
Model : 80 GB IDE HDD
Date : 27-07-09

After sending of servral mail and phone call also no responding from Service Center.


Regards,

Tarun
[protected]

I had brought the Samsung refrigerator from Reliance Digital, immediately after 6 months a problem ocolling had been observed. Complaint have been registered to Samaung service center by me on 17/10/08 and complaint no. is [protected] Despite of passing of 8 days and repeated follow-up with Samsung helpdesk my complaint is not being solved.

I have samsung color tv, it's 3 years old, The color of the screen changes into green color fully, I made a compliant to Toll free no to samsung customer care, and thery fwd the compliant to Villivakkam branch, After 15 day one technician NAME : VALLUVAR SELVAM came to my home, He did something the problem not rectified but he told it will be rectified tomorrow and collect the bill amount, The problem is not rectified till now, I made a complian to TEAM MANAGER : SURESH He also not responding properely,
Villivakkam branch chennai worst service.

Samsung — door color problem

i am hajji adam musa from bharuch, gujarat.i had buy fridge on 22/03/2010 from maruti sales and service. its bill no. 11129. my own refrigerator RT_32YBMS. refrigerator door color has been damage. its my humble request to the company's authorized service center to exchange my refrigerator door. we had also given complaint to samsung authorized service station on 12/10/2010 and their complaint no.- [protected]. then also they had not given any reply or response...

Dear Sir
I have a Samsung Refrigerator Sl. No. 000942AX300864B Model No. RT31AVNSI/XTL and it was not cooling; so I got serviced through your service center at Varanasi M/s New Weather Control Refrigeration, Varanasi on 6.4.2011. The same problem (not cooling) occurred on 25/4/2011. So, we intimated the to Varanasi Service Centre on 26.4.2011. But, today it is 27th, but no one came to see the problem. They are only saying that someone will visit soon regarding the problem. No one is replying satisfactorily. Service of your company is very poor i feel. How can we think to purchase any appliance of your company.
Kindly see the matter urgently and do the needful.
Thanking you
Anil Kumar Singh
[protected]

is mobi shop problemy blututh sa msung services x820 ndihem

X820 bluetooth not working [Archive] - GSM-Forum

Hi,
I purchased a mobile in 2008and found that it was not working. I took it to the service centre and they told that the software was not installed. For installation they took around two months. again after two days the mobile was not working. i took to the service centre and found that there was a battery problem. It took another two months for changing the battery (within the guranty period).

My complaint is why these service centres are kept? If it is for servicing then why they are not doing it in time. They just want to play with the customers time and money. Service centres are always having scarcity of spare parts. why u are manufacturing an item with such scarce parts.

LG 1.0 Ton Window A/C — No installation of a/c

I have bought new 1 ton LG window ac 1 week from now and till now no body has contacted me for installation inspite of repetitive calls to customer care. I wonder how LG people claim about there good service and publicse there product on that matter. For any LG care executive reading this my complain number was 'RNA[protected]'.

For all other people please beware of the false commitment these people give you and please think before spending your hard earn money on this company.