Claimed

Samsung India Complaints & Reviews

3.1
Last updated Oct 17, 2024
Complaints 18897
Resolved
11183
Unresolved
7714
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Samsung India reviews & complaints page 942

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Viswanadhan
from Angamali, Kerala
May 4, 2008
Resolved
Report
Copy
Resolved

No result after High Expenditure

I have purchased one samsung HTP10 Home theater system from Qatar.I brought it to India.With in one year I got power supply complaint.Service person came to my residence and they told it is not covering international warranty. Therefore I had to spend 2500INrR for replacing the power supply board.With in 15 days after replacing the power supply board again the player got complaint.I register the complaint but the technician told that have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
John Rajadurai
from Pune, Maharashtra
May 3, 2008
Report
Copy

Poor service by authorized centre

HTP-10XTL S.No.ITGYAOO 582 T.B.P.No.[protected].
Set given to Hi-Tech Solutions 83-Anna nagar east Chennai-102
Tel[protected] on 15.4.08.
Reasons advanced
waiting for board
Board not matching.Now, "we are having 5 such units and are not able to identify fault"
Poor front office management.Daily customers are shouting for poor service.Kindly intervene and restore my set to me
Rajadurai...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SHILPI MUKHERJEE
from Mumbai, Maharashtra
May 3, 2008
Resolved
Report
Copy
Resolved

PRICE DEVIATION FROM THE ACTUAL PRICE

RESPECTED SIR / MADAM,

I AM SHILPI MUKHERJEE, DAUGHTER OF MR. DINOBANDHU MUKHERJEE, LIVING AT J.K.NAGAR, ASANSOL(WEST BENGAL). MY FATHER, MR. DINOBANDHU MUKHERJEE HAS BAUGHT A SAMSUNG SUPER POWER SAVER REFRIGERATOR MODEL NUMBER RA18/2007 OF 180 Ltr ON 2ND MAY, 2008 FROM SANGEETALAYA DISTRIBUTER, SITUATED AT GIRJAMORE, IN ASANSOL(WEST BENGAL)AND THEIR PHONE NUMBER IS[protected] WITH AN EXCHANGE OF MY ELECTROLUX DOUBLE DOOR...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhishek mathur
from Gurgaon, Haryana
May 2, 2008
Resolved
Report
Copy
Resolved

AC is not Cooling Properly and AC Window Grill is defective

hello Team
this is the complaint for the Window AC of Smasung 1.6 Tonne Biosleep mode which I Purchased on 3rd April its hardly a Month that of the purchansing of the AC. From the day I purchased the AC it's Cooling is not up to the mark and the Window grill is Defective because of which the cooling is not proper .i have Complaint atleast twice in there Complaint center but in vain no guy of samsung came to resolve the issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
BASUDEV MONDAL
from Pune, Maharashtra
May 2, 2008
Report
Copy

MICROWEB OVEN NOT WORKING.

I HAVE PURCHASE MICROWEB (28L CONVECTION) OVEN ON 1-1-08. AFTER STARTING 10-15 SEC IT GOING TO STOP MODE.
PLEASE HELP ME.
PH: [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sonabi Belel
from Mumbai, Maharashtra
May 2, 2008
Resolved
Report
Copy
Resolved

Faulty Samsung Refrigerator

I bought a Samsung Refrigerator modelno RT23 on March 29, 2008. We found out that the refrigerator is shaking when we open the door. The cabinet is fully damaged. The body has got bent from side. We complained to the dealer after 13 days. Also we informed the Samsung customer executive to give a new replacement of the fridge....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mitu das
from Kolkata, West Bengal
Apr 30, 2008
Resolved
Report
Copy
Resolved

my max-650 home thetear system

hi, i m Mitu Das from new delhi i purched 2 no. product of SAMSUNG DIGITAL PLAZA 4, Vasant Vihar, new delhi-57 address
my 2 product is samsung MAX 650 T MINI COMPO DVD 2. NO PRODUCT IS SAMSUNG CTV CZ 21 M16 ML COLOUR TV, purched date is 12th dec.2006 same date both product,
no my problem is that my max -650 is not playing properly i complain 3 time my delar SAMSUNG DIGITAL PLAZA but everytime thy assure me our expert will visite...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jitin.bindlish
from Chennai, Tamil Nadu
Apr 30, 2008
Resolved
Report
Copy
Resolved

Worst service...I've ever seen

After using Samsung washing machine for two years in Singapore, I thought to buy Samsung Products after I returned to India.
Luckily, Samsung came up with some Corporate Offer in my office so I ordered Samsung Washing Machine & Samsung refrigerator.Samsung dealer promised me to deliver the products with in two days.
I didn't get delivery of the products even after a week. I called Samsung dealer. After 2-3 follow ups,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
c.p.mathew
from Delhi, Delhi
Apr 29, 2008
Resolved
Report
Copy
Resolved

a/c is not working

Well I am sending you this mail with great hopes and anticipation that someone will take a serious call and help me to resolve my problem.
I had bought a Samsung A/c Window Vasanth & Co – chennai on 4th april 2008, Model No AWT12ZKA(1TON) DILL NO [protected].
1.IT IS NOT WORKING FROM THE DAY OF INSTULATION.
2. THEY TOLD THERE IS NO INSTULATION CHARGE BUT THEY HAVE CHARGED RS 800 .
3. THE PRICE THEY...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ramachandran
Apr 29, 2008
Report
Copy

calls jumping

when ever i tried to make a call the call is going and the person on next side is receving, but can't able to hear anything, this is continuing for past one month, i have complained thrice to customer care no, they told it will b set rite.. but its noy so.. i face the problem in incoming calls also..
per day iam loosing nearly Rs10 like this.. its too hectic, if not able to make and recive calls then for what do v hv mobile.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramesh
from Thiruvananthapuram, Kerala
Apr 27, 2008
Resolved
Report
Copy
Resolved

Samsung AC service - Horrible in Trivandrum

I had bought Samsung A/C and have been using it for 1 year. Exactly after the one year period, which ended in March 2008 of them showed problems. One of them is apparently having gas leakage. It seems only one authorized service center is present in Trivandrum. Inspite of following up for 6 to 7 days, they are not coming. And they are asking me to take AMC. How can I take AMC, without seeing a good customer service? I am going through a horrible...
Helpful
Be the first one to find this review helpful
Found this helpful?
15 Comments
Report
Copy
K
K Raghuram
from Kolkata, West Bengal
Apr 27, 2008
Resolved
Report
Copy
Resolved

AC not yet installed even after 8 days.

I purchased an AC from Gurgaon Big Bazar on the 19th April 2008 with the condition that the AC would be installed within three days.
Till this hour ( 6 pm of 27th April) the AC has not been installed. The people in charge of this in the Big bazaar are very indifferent and discourteous. I had talked to the concerned peopole several times. the reply is that theu are not sure when it would be done.

On the same day, that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shruthi Singh
from Pune, Maharashtra
Apr 25, 2008
Resolved
Report
Copy
Resolved

Snehanjali Appliane Store Misbehaviour and Faulty AC provided

HI,
I bought a Samsung AC 1 ton from Snehanjali, SV Road, Kandivali West Mumbai. They have given me a faulty AC and now are refusing to exchange the same. I bought the ac on 23/4/08 and got the delivery yesterday, 24/04/08. During the installation it was found that the ac is faulty and it's panel is broken. On contacting the dealer, he initially refused to exchange it and asked me to contact the company. The Store manager was...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
S
saurab bither
from Mohali, Punjab
Apr 24, 2008
Resolved
Report
Copy
Resolved

new AC not cooling

i had bought one AC - samsung 1.5 ton from next retail shop benjamin road ludhiana on 21 april 2008 and got it installed on 22 april 2008.
since the day i bought the AC it has not been cooling effectively one can not feel any difference in the room temperature and outside temperature.
despite my telephonic complaints and personal visit to next showroom the fault is yet to be rectified.
a big brand and India's largest...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
S
SANJAY MOHAN
from Bengaluru, Karnataka
Apr 24, 2008
Resolved
Report
Copy
Resolved

Split AC not working - poor repair quality

To,

Managing Director
Samsung India Limited
New Delhi

Subject: Poor product & poor service workmanship - 1.5 T split AC - BP No. [protected]

Dear Sir,

I bought my Samsung Split AC in May 2005. This product has not given me satisfactory performance even during warranty period or outside the warranty period.
Within warranty period, gas leaked out 3 times,...
Helpful
Be the first one to find this review helpful
Found this helpful?
65 Comments
Report
Copy
P
Paras
from Mumbai, Maharashtra
Apr 22, 2008
Resolved
Report
Copy
Resolved

No response after buying a LCD TV

I have bought a Samsung 26" LVD TV on 06/04/2008 from Modern World, Domlur, Bangalore, India . While buying the TV saller told me that I will get the TV wall mount fixture from the company and for that I have to log for the demo. I logged the request for demo on 08/04/2008. After this I called almost 20 times I also wrote couple of mail to support.[protected]@samsungindia.com mentioning the demo and installation but still after more than 2...
Helpful
Be the first one to find this review helpful
Found this helpful?
37 Comments
Report
Copy
P
PERVAIZ AHMAD MALIK
from Tirur, Kerala
Apr 18, 2008
Resolved
Report
Copy
Resolved

Bluetooth and other problems

DEAR SIR,

I HAVE PURCHASED THE SAMSUNG MOLBILE MODLE X820 FROM THE DEALER IN SRINAGAR KASHMIR NAMELY SHAH WATCH CO.VIDE BILL NO-1785 DATED 15/06/07.
IN THIS REGARD I WOULD LIKE TO CONVEY AFTER SOME TIME THE KEY PAD LIGHTS WERE NOT FUNCTIONING THEN I TAKE UP THE MATTER TO THE CONCERNED SERVICE STATION NAMELY ADIL ELECTRONICS, OPPOSITE IQBAL PARK SRINAGAR.THEY ENTERTAINED THE COMPLAINT AND ISSUED ME THE WORK ORDER NO...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
ArumugaPriya
from Chennai, Tamil Nadu
Apr 17, 2008
Resolved
Report
Copy
Resolved

Gas Leakage

Hello Sir/Madam,

We bought Samsung Split A/C during May 2007 thru' Viveks and within 3 months, it was reported as low coding due to Gas leakage.The piece was taken for service from viveks Service centre but on return, it had been stated compressor was defective and was replaced and Gas was refilled. Again after 6 months, faced same Gas leakage problem and reported to Samsung and requested for piece replacement. But they...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
NIRAV N. JOSHI
from Pune, Maharashtra
Apr 15, 2008
Report
Copy

Not replacing the defective set

dear sir,
i have purchase samsung color t.v. model no:cs-29z50 on dated 09/04/2008. by the delar patel radio ele. stadium road Ahmedabad.after purchseing the t.v just within two days make two big spot in picture scree. we are complining about the problem to samsung customer care. and there enng. come and chake it and they said in her service report that some problem in picture tube. than we are request for replacing it.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ashok
from Chandigarh, Chandigarh
Apr 14, 2008
Report
Copy

Worst service!

sir,

I purchased 1.5 ton split a/c at kanchipuram. Last three months no preventive maintenece.Purchasing time the deale told samsung service person come and check the a/c every two months.But still now nobody come .Last two weeks i felt the a/c on time some bad sumels in cooling air.What is the problem please tell me. What can i do.And pls inform the kanchipuram service center to regular check my a/c.
kanchipuram service...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy