Samsung India Complaints & Reviews

when ever i tried to make a call the call is going and the person on next side is receving, but can't able to hear anything, this is continuing for past one month, i have complained thrice to customer care no, they told it will b set rite.. but its noy so.. i face the problem in incoming calls also..
per day iam loosing nearly Rs10 like this.. its too hectic, if not able to make and recive calls then for what do v hv mobile.....

I had bought Samsung A/C and have been using it for 1 year. Exactly after the one year period, which ended in March 2008 of them showed problems. One of them is apparently having gas leakage. It seems only one authorized service center is present in Trivandrum. Inspite of following up for 6 to 7 days, they are not coming. And they are asking me to take AMC. How can I take AMC, without seeing a good customer service? I am going through a horrible...

I purchased an AC from Gurgaon Big Bazar on the 19th April 2008 with the condition that the AC would be installed within three days.
Till this hour ( 6 pm of 27th April) the AC has not been installed. The people in charge of this in the Big bazaar are very indifferent and discourteous. I had talked to the concerned peopole several times. the reply is that theu are not sure when it would be done.

On the same day, that...

HI,
I bought a Samsung AC 1 ton from Snehanjali, SV Road, Kandivali West Mumbai. They have given me a faulty AC and now are refusing to exchange the same. I bought the ac on 23/4/08 and got the delivery yesterday, 24/04/08. During the installation it was found that the ac is faulty and it's panel is broken. On contacting the dealer, he initially refused to exchange it and asked me to contact the company. The Store manager was...

i had bought one AC - samsung 1.5 ton from next retail shop benjamin road ludhiana on 21 april 2008 and got it installed on 22 april 2008.
since the day i bought the AC it has not been cooling effectively one can not feel any difference in the room temperature and outside temperature.
despite my telephonic complaints and personal visit to next showroom the fault is yet to be rectified.
a big brand and India's largest...

To,

Managing Director
Samsung India Limited
New Delhi

Subject: Poor product & poor service workmanship - 1.5 T split AC - BP No. [protected]

Dear Sir,

I bought my Samsung Split AC in May 2005. This product has not given me satisfactory performance even during warranty period or outside the warranty period.
Within warranty period, gas leaked out 3 times,...

I have bought a Samsung 26" LVD TV on 06/04/2008 from Modern World, Domlur, Bangalore, India . While buying the TV saller told me that I will get the TV wall mount fixture from the company and for that I have to log for the demo. I logged the request for demo on 08/04/2008. After this I called almost 20 times I also wrote couple of mail to support.[protected]@samsungindia.com mentioning the demo and installation but still after more than 2...

DEAR SIR,

I HAVE PURCHASED THE SAMSUNG MOLBILE MODLE X820 FROM THE DEALER IN SRINAGAR KASHMIR NAMELY SHAH WATCH CO.VIDE BILL NO-1785 DATED 15/06/07.
IN THIS REGARD I WOULD LIKE TO CONVEY AFTER SOME TIME THE KEY PAD LIGHTS WERE NOT FUNCTIONING THEN I TAKE UP THE MATTER TO THE CONCERNED SERVICE STATION NAMELY ADIL ELECTRONICS, OPPOSITE IQBAL PARK SRINAGAR.THEY ENTERTAINED THE COMPLAINT AND ISSUED ME THE WORK ORDER NO...

Hello Sir/Madam,

We bought Samsung Split A/C during May 2007 thru' Viveks and within 3 months, it was reported as low coding due to Gas leakage.The piece was taken for service from viveks Service centre but on return, it had been stated compressor was defective and was replaced and Gas was refilled. Again after 6 months, faced same Gas leakage problem and reported to Samsung and requested for piece replacement. But they...

dear sir,
i have purchase samsung color t.v. model no:cs-29z50 on dated 09/04/2008. by the delar patel radio ele. stadium road Ahmedabad.after purchseing the t.v just within two days make two big spot in picture scree. we are complining about the problem to samsung customer care. and there enng. come and chake it and they said in her service report that some problem in picture tube. than we are request for replacing it.
br...

sir,

I purchased 1.5 ton split a/c at kanchipuram. Last three months no preventive maintenece.Purchasing time the deale told samsung service person come and check the a/c every two months.But still now nobody come .Last two weeks i felt the a/c on time some bad sumels in cooling air.What is the problem please tell me. What can i do.And pls inform the kanchipuram service center to regular check my a/c.
kanchipuram service...

We have a samsung refrigerator, model No. SR29 - EMB. Recently the vegetable tray broke and we did not know where to go for a replacement. On enquiry with M/s K Electronics, Aundh, Pune, India we got the Samsung India call centre No.[protected]. I had promptly registered my request with them and my complaint No. is [protected] dated 15/03/2008. On 15/03/2008, a person from Pune claiming to be from Samsung Service visited us at home...

I have purchased samsung make A/C. model No. AST 18 FA - 1.5 ton A.C. on 4/5/07. from a dealer in Ahmedabad named Shreeji saikrupa electronics. Since the day I purchased this A.C., I am facing cooling problem. The cooling is not up to the mark.
Many times I have complained & many time their person had visited my home but they are not able to solve the problem. If we ask questions in detail, they reply that our technical person...

Dear Sir/Madam,

Sorry to bother u for late submission of my pain in your knowledge.
Dear Sir, my parents bought new refrigerator after twelve years and replaced existing Godrej with Samsung i.e. Silver nano Health System i.e. a refrigerator that is very much different with others conventional refrigerator in the market from Manoj Electronics Ltd. vide receipt no C - 718 dt. 7 Nov.2005 and delivered on dt. 30 Nov. 2005.br...

sir,

We have purchased Split AC from samsung details as follows.

Model:- AST24Y6WEC/XTL
pURCHASE dATE:- 26/03/07

WE ARE FASING WATER LEEAKAGE PROBLEM IN OUR INDOOR FROM DATE OF PURCHASE IN 12 MONTH OF TIME WE HAVE LAUNCHED MORE THAN 14 COMPLAINT FOR THE SAME AND EVERY TIME SAMSUNG SERVICE AGEIENEY m/s JAIDEEP SHUBHANANDA SERVISES SEND THERE REPRESANTATIVE TAKE AC TO THERE UNIT REPAIR IT...

I bought split Ac 1.5 tons on 2nd April, after repeated requests (24 calls in 2 days) it was finally installed on 5th April... To my dismay it worked fine for around hour and half and stopped cooling then on...

I have called cust care 30308282 over 50 times then on for following up on getting a technician to check it but no one has turned up as yet...

I am frustrated beyond proportions... looking for some help...br...

i have samsung champ esn no.16df5cb0 .microphone is faulty so that i cant useing the cell for the last 15 days.i have complained the same at samsung service center at asr.they refused to take the set due to non availability of microphone in stock.so this is the problem of samsung and i am suffring.i have postpaid connection and i am bearing rent for without any calling .till date the part is out of stock in service center. please post the...

Hi,

I purchased fully automated Samsung washing machine in November 2007 from Mahadev Electronics Gurgaon. From day one my clothes are getting spoiled after using washing machine. Nearly after 10 visits by Samsung Service people to my home they were not able to provide resolution to my machine. They took my machine to Sector 31 in Gurgaon to check and repair. Service manager Whenever Iam contacting her she informs me of working...

This is to inform you that I, Mayank Maheshwari, purchased a monitor, no. HA17HHBL200314, from Samsung under the scheme “awesome twosome” offer dated 27 MARCH 2006 I would like to add here that this scheme says that I supposed to get printer with monitor but its not happened as yet. I have not received my printer till date.
I have talked to Mr Sushil Gulati related to this issue many times but no response from your side.br...

I purchased a Samsung mobile handset, Model SGH C170 in Nov, 2007. My friends and relatives had advised me to go for a Nokia one, since that is a proven company. But I was impressed with Samsung mobile in terms of attractive looks, light in weight & tracking facility. Now I am fed up with this set. In Jan, 2008, the base (socket) where charging & earphone pins are inserted, was broken. I surrendered the handset to a local service...