Samsung India Complaints & Reviews

Sir,

This is to lodge my complaint for non-repair of my samsung refrigerator for tha last 15 days . I had lodged complaint with samsung call centre[protected] days back, BP number - [protected]. The service engineer visisted my home and told me that defrost heater is defective and needs to be replaced. The service engineer told me that the defective part will be changed in next 3-4 working days. However it has been...

as promised by the company, the first three free AC services never actually come for free . . .
Its endless calls, patience and the irresponsible behavior from samsung SERVICES?? that you have to first bear in order to get it on.

its being more than a week that my first service is overdue and no body from the service centre bothers to visit. and this is despite of repeated phone calls . . what i only get is the plastic...

Samsung U600. fell in love with the first time i laid on my eyes on it. It was good to have a high-end phone but alas everything is over now.

i had a small crack on the screen. Since I had fallen in love with this near perfect phone i went to an authorised smasung service centre.
And that's when I regretted everything.

Camera was not working. went again. all well for 3 months.
then screen...

Hi,

I have bought a SAMSUNG A/C 1.5 TON from Rathna Fan House, Rajabather Street, T.Nagar.

Till NOW A/C MECHANIC HAS NOT VISITED MY HOUSE FOR SINGLE CHECK UP OR GENERAL SERVICE.

There is a huge Noise in the In-door Unit.For more than 2 yrs, The Out door Unit has not been cleaned or Serviced.
i had called up the A/C Mechanics 'N' number of times but NO Response.
Samsung...

I have purchased a SAMSUNG Window AC on 30-05-08 form BIG BAZAR in Bhubaneswar. The AC was delivered at my residence on the very same day in the afternoon and we were informed the technicians will come by evening and complete the installation process. In the evening at around 5:00 PM the SAMSUNG technician called up and informed us that he will be there in an hours time, but the best part is no one has turned up till today i.e. 05-06-08....

I placed order to avamerchandising "order No-ST 512/Cust id AVA/08/0000236" dated 17/05-2008 For a Digital Camera(Samsung) and also a monalisa pearl set[protected] and a reebok bag Wen i booked that order ur people said that the product will be delivered with in 14 working days amount also debited from my creditcard on 17/05/2008, But when I called to customer care for the status of the order this product is not yet dispatched,...

Complaint Number: [protected] dated 01st May 2008 – 1 Ton Window Air-Conditioner – Fan Motor Not Working

I have registered a complaint with Samsung Customer Care –[protected] on 1st May 2008 that my AC is not working which I bought from Vasanth & Co. vide Invoice Number 582 dated 14th April 2005. After frequent follow up [3 times on 03rd May 2008] an engineer came on 05th May 2008 and advised that Fan...

dear sir/madam

I got window Ac recently after installation i found noise of Ac is more .Grill are not even and not standing corectly. I complaint to samsung service centre on May5 th still now nobody has attended. My BPno.[protected]...

respected sir,
i have bought new sgh E 840, but after 20 days, a black line was appearing after starting camera. so i send it to customer care,
They told me that your camera should b replaced. so we have send a request to send a new camera.But after 20 days customer care office(Amravati) replied that camera is still not received. I m using it without camera . So pay attention to my problem and please take immidiate action.br...

sir
i complained several time to service center at allahabad but not responding even this is 3rd scheduld free service. please take neccesory action for same.
thanking yuo.
Dr. Ram Babu
8, married PG Hostel SRN Hospital ALLAHABAD 211001
MOB. NO. [protected]...

I bought color television model # WS32Z30HEAX S/L # AO3231DY900010L on 27/11/2005 and paid Rs. 61000/- with absolute trust that I have made a right choice over brands like Sony of paying so much for a color television which will perform accordingly, but to my surprise with in 5 months of purchase the defect starts showing in the TV. I am listing down the sequence of complaints and defects occurred during all these years:-

• Complaint...

In the first week of April, we realised that our AC was not working properly. I called up the customer call centre and lodged a complaint and the very next a service engineer came and told me that there was some problem with the fan. From then on in the last two months I have made atleast twenty phone calls to the call centre and another dozen to the Service Centre and few call to their Delhi Customer Care head but till today they have not...

PROBLUM IN WINDOW A/C



WE HAD PURCHASED ONE WINDOW A/C (Model- SAM 18OKA) on 18.06.2007 FROM SAMSUNG DEALER Great Eastern Trading Co' KOLKATA).THEIR Inv No - C 1699 Dt-18.06.2007.OTHEY INSTAL THAT AC at our Office

FROM the starting it was giving problems. Inspite of our repeated request nobody attended our call to check it. Now at this summer, THAT AC IS NOT WORKING . WE COMPLAINT THE...

i purchased samsung's best 29" tv few yrs ago but it played for not more than 7 yrs and now it didn't work any more. we repaired it at ur service centre too n spent a lot of money onto it but all in vain.
i am really fed up of this company products n regret for why i purchased it? now if even after purchasing such luxury products one does not get satisfaction than it's a sheer waste. so now onwards i feel...

NO SERVICING
Split AC is not functioning in peak summer and the servicing is very poor. My maclhine is out of order since 20 days and the same was informed to the dealer for servicing. Even now the machine is out of order. I contacted the help line also. The response from help line is pathetic. They asked me to register compliant at samsung support. The web site is asking for AC machine no. etc. I cant get on to the top of machine...

Dear Sir,
I had purchased Samsung washing Machine No.WT-9200-EG (7.0K.G.) Bill No.Hoo594 dated 17-05-08 from M/s.Arvindra Electronics Pvt. Ltd. SCO.112 Sector 22-B, Chandigarh (Telephone no.2706438). That I had been requesting its Dealer as well as to the Companies Service Centre for the last five days regularly to give me operation of machine and installation the machine in my house so that I am able to use the machine. I am...

i purchased samsung refrigerator model no:RA-18TVSS1, on 21/1/2008.From PCH-e-ZONE, near NMDC, masab tank road, hyderabad-28, india.after 2 months it started giving troubling in coolling section. I have been calling the toll free number several times since the last 20 days, but they did not showed any interest.I made more than 15 calls from yesterday and today and I spoke to different people including Amit, Devender, Anitha, Pooja, Venkatesh...

I had purchased a Samsung 1.5 ton window AC on 21st Dec 2006. The AC was working fine for 8 months and the there was a power problem. I had called up the customer care and they immediately sent a service engineer and the A/C was up and running with in 10 days. I was very happy and felt that Samsung really cares for their customers. But I was wrong. I now have another power problem with the A/C where the Display screen flickers and my A/C...

Sir,
I bought Samsung Split A/c on 03/28/08 though a dealer in - Challamani & Co at Tambaram, Chennai. The A/c was intalled on the next day ie on 03/29/08 and it was running perfectly for three days. On 04/02/08 the when i switcehd on the A/c there was not Cooling at all. Then immedialtely i complained to the Samsung Toll free Numder and then one of the Service Engineer came to check the Machine and he said the instatllation...

Dear sir,

My complaint No is [protected]. i was register the complaint on 7th May 2008 till now my complaint is not solved/ apart from this no one is giving porper response from Samsung side. they are talking to us foughly.

Last 10 days we suffering a lott.

pls. help me to solve the problem.


With Regards
Thomas...