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Samsung India Complaints & Reviews

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Last updated Oct 17, 2024
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Samsung India reviews & complaints page 939

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R
Richard Rebello
from Delhi, Delhi
Jun 24, 2008
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VijaySales not giving after sales service

Refrigerator
RT-31 white purchased on 12/05/2004.

This is under the warranty.

Complainted lodged on 18/06/2008 to Vijay Sales Service Centre on 66227722.

I got the response from the operator that within 2 days engineer will attend my complaint.

But, So far no one is concerned about my complaint and complaint has not been attended, yet. It is very sad to say that VijaySale...
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S
sowmya
from Hyderabad, Telangana
Jun 23, 2008
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Chiller Tray replacement

The complaint has been raised a month back for the replacement of the chiller tray. But no action has been taken yet. The same poor response was seen even in our earlier complaint 2 months back. The customer service is really pathetic....
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V
vikrant bhandari
from Chennai, Tamil Nadu
Jun 23, 2008
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Remote control

I had replaced my samsung home theater remote control 1 month back. after exactly one month the new remote is not functional. On logging a complaint for the same their service team came and said that you will have to buy another remote as this remote cannot be repaired.In stead he started demanding for this visit charges. Quodos to Samsung company to provide such a good customer service that the products now a days not even last for 1 months....
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Abhijna Saksena
from Delhi, Delhi
Jun 23, 2008
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Mobile & after sales service both are

Hi,
As far as Samsung mobiles are concerned, I have pathetic experience with them. I am very much dissatisfied w.r.t (1) quality & (2) after sales services.
I have bought two Samsung CHAMP SCH-S269 in Rs 3500.00. I have bought these mobile from Amiz Communications, Near Shaniwar wada, Pune. This shopkeeper had taken his feet back after selling mobile to me and forwarded me to Samsung service station.
For quality,...
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S
Sandeep Prashara
from Jaipur, Rajasthan
Jun 17, 2008
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Regarding the crack in Samsung TV body During the warrantee period

To
The Manager
Samsung India Electronics Limited
CS Department
CC-28, Nehru Enclave, Kalkaji
New Delhi – 110019
Sub – Regarding the crack in Samsung TV body During the warrantee period.
Sir,
I have purchased Samsung TV Plano from Raj Electronics, Mahavir Market, NTC Gate, Jhalar Bawadi, Rawatbhata, Kota (Raj.) Pin 323307. On 26/10/05 Rs 16990 /- Bill...
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Chandrashekhar Damahe
from Mumbai, Maharashtra
Jun 16, 2008
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Samsung Services luring the customers

I bought a Samsung Refrigerator Model RT-23 on 6th March 2005 from Pravin Furniture and Electronics, Hadapsar, Pune.
On May 2008, we noticed that coolant of refrigerator is not working properly on both the compartments because of this it could make ice in the upper compartment as well as vegetables loosed freshness in the lower compartment.
As per the guidelines mentioned in the service book, we have changed the setting...
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R
rajesh
from Hyderabad, Telangana
Jun 16, 2008
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Not yet received my products

Hi,
I booked tv, referigerator, dvd(2) at bangalore.I stay in hyderabad.I paid all the amount on 09/05/08.Till now i hadn't received.the dealers are not cooperative at all they still say to me that we r not having stock.
i cannot understand to whom to contact.its very irresponsibility towards the customers....
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Bhaskar Padhy
from Bengaluru, Karnataka
Jun 16, 2008
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Defective Speakers

Sir,
I pruchased the above Samsung SGH-B100 from a local dealer. After putting the SIM, I found that my voice is not audible to any of the phones. The very next day, I visited the dealer, MGM Cell Care, Berhampur Orissa to exchange the same with another to which he curtly refused and abused me. Being a senior citizen, I was harassed and insulted by the dealer. Rather, I was directed to visit the local Samsung Customer Care in...
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K
K SAKTHIVEL
from Ernakulam, Kerala
Jun 16, 2008
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Window A/C installing

I had purchased samsung Window A/C in April 2008 in M/S Rasi & Co Porur chennai-116 Tamil nadu. When I purchase the A/C i got the service engineeer number from one of the person in shop and i called the particluer person also he told to me the shop person does not informed about your purchase and i gave the details of my address. When I called him he said "I will come today evening" daily and finalyy he informed to charge...
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M
mukesh makker
from Chandigarh, Chandigarh
Jun 16, 2008
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fault in picture tube

there is a complain in picture tube.
white lining is running on the screen whlie running computer.
i have complain two times earlier, but no response by the company.

address - #690/6, near hari om shiv om public school, village-radaur, distt- yamuna nagar, haryana, pin-135133, ph-[protected]...
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A
ARTI JAISWAL
from Kolkata, West Bengal
Jun 11, 2008
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NON REPAIR OF REFRIGERATOR FOR LAST 15 DAYS

Sir,

This is to lodge my complaint for non-repair of my samsung refrigerator for tha last 15 days . I had lodged complaint with samsung call centre[protected] days back, BP number - [protected]. The service engineer visisted my home and told me that defrost heater is defective and needs to be replaced. The service engineer told me that the defective part will be changed in next 3-4 working days. However it has been...
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AMIT KADWADKAR
from Mumbai, Maharashtra
Jun 7, 2008
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Poor after sales service.

as promised by the company, the first three free AC services never actually come for free . . .
Its endless calls, patience and the irresponsible behavior from samsung SERVICES?? that you have to first bear in order to get it on.

its being more than a week that my first service is overdue and no body from the service centre bothers to visit. and this is despite of repeated phone calls . . what i only get is the plastic...
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Mrinal Pentapalli
from Mumbai, Maharashtra
Jun 6, 2008
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the worst after sales service

Samsung U600. fell in love with the first time i laid on my eyes on it. It was good to have a high-end phone but alas everything is over now.

i had a small crack on the screen. Since I had fallen in love with this near perfect phone i went to an authorised smasung service centre.
And that's when I regretted everything.

Camera was not working. went again. all well for 3 months.
then screen...
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T
T.F.Ahmed
from Delhi, Delhi
Jun 5, 2008
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Service

Hi,

I have bought a SAMSUNG A/C 1.5 TON from Rathna Fan House, Rajabather Street, T.Nagar.

Till NOW A/C MECHANIC HAS NOT VISITED MY HOUSE FOR SINGLE CHECK UP OR GENERAL SERVICE.

There is a huge Noise in the In-door Unit.For more than 2 yrs, The Out door Unit has not been cleaned or Serviced.
i had called up the A/C Mechanics 'N' number of times but NO Response.
Samsung...
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SAILAJA HODA
from Bhubaneshwar, Odisha
Jun 4, 2008
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INSTALLATION NOT DONE

I have purchased a SAMSUNG Window AC on 30-05-08 form BIG BAZAR in Bhubaneswar. The AC was delivered at my residence on the very same day in the afternoon and we were informed the technicians will come by evening and complete the installation process. In the evening at around 5:00 PM the SAMSUNG technician called up and informed us that he will be there in an hours time, but the best part is no one has turned up till today i.e. 05-06-08....
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b.raghu raj
from Mumbai, Maharashtra
Jun 3, 2008
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Product not delievered

I placed order to avamerchandising "order No-ST 512/Cust id AVA/08/0000236" dated 17/05-2008 For a Digital Camera(Samsung) and also a monalisa pearl set[protected] and a reebok bag Wen i booked that order ur people said that the product will be delivered with in 14 working days amount also debited from my creditcard on 17/05/2008, But when I called to customer care for the status of the order this product is not yet dispatched,...
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C
C LOGENDRA BABU
from Bengaluru, Karnataka
Jun 2, 2008
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AIRCONDITIONER - FAN MOTOR REPLACEMENT

Complaint Number: [protected] dated 01st May 2008 – 1 Ton Window Air-Conditioner – Fan Motor Not Working

I have registered a complaint with Samsung Customer Care –[protected] on 1st May 2008 that my AC is not working which I bought from Vasanth & Co. vide Invoice Number 582 dated 14th April 2005. After frequent follow up [3 times on 03rd May 2008] an engineer came on 05th May 2008 and advised that Fan...
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Annamalai.B
from Delhi, Delhi
Jun 2, 2008
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Sound in new ac,grill are not correct

dear sir/madam

I got window Ac recently after installation i found noise of Ac is more .Grill are not even and not standing corectly. I complaint to samsung service centre on May5 th still now nobody has attended. My BPno.[protected]...
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M
mayur namdeo nandurkar
from Hosur, Tamil Nadu
Jun 1, 2008
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camera issue

respected sir,
i have bought new sgh E 840, but after 20 days, a black line was appearing after starting camera. so i send it to customer care,
They told me that your camera should b replaced. so we have send a request to send a new camera.But after 20 days customer care office(Amravati) replied that camera is still not received. I m using it without camera . So pay attention to my problem and please take immidiate action.br...
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D
DR.RAM BABU
from Pune, Maharashtra
May 29, 2008
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service center at allahabad not dooing 3rd servicing

sir
i complained several time to service center at allahabad but not responding even this is 3rd scheduld free service. please take neccesory action for same.
thanking yuo.
Dr. Ram Babu
8, married PG Hostel SRN Hospital ALLAHABAD 211001
MOB. NO. [protected]...
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