[Resolved] Samsung Mobile — poor service | |||
worst service offered by univer cell stores....i gave my mobile for service n its almost 2weeks now they have not yet given my mobile.going on delaying it.i suggest every 1 never purchase mobiles 4m univer cell...worst n worst Was this information helpful? | |||
Jul 30, 2018 Complaint marked as Resolved Verified Support Jun 29, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
635 Comments | |||
Comments
Samsung Mobile — samsung complaint
Samsung Mobile dual sim GT B7722Never buy Samsung mobile specialy Dual sim i have GT B7722 at Rs 10000/- its giving lots of error and most ipmortant Samsung Service center also unable to resolve this issues. so i request samsung should stop production of this mobile ASAP. CUSTOMER SERVICE AND SERVICE CENTER ARE VERY BAD...
Samsung Mobile — MEMORY CARD,INTERNET
Sir/Madam,My name is Rejil. On 29.10.2011 I bought a Samsung mobile(Model
no:GT-B7722),but unfortunately my phone having lot of problems. First
one is, i can't access/connect to internet through pc.-when I trying
to connect internet through pc, an error message showing' there was a
hardware failure in the modem'. on 8.10.2011 i surrendered my phone
for repair to Samsung authorised service centre(complaint no:[protected]
centre name:M/s server and clients hardware
solutions,sasthamangalam,trivandrum, kerala Ph:[protected].But they
can't rectify my problem) second one is this phone is not support 8GB
MEMORYCARD. Third one is,some times the phone will be restarted/stuck
automatically.
Actually this is a clear cheating,as per the company brousher & company's website clearly indicate that this phone support 16GB but actually support upto 4GB. When I approach the service cetre they are not willing to clear my issues.So I continuosly send lot of mails to Samsung India, but the ultimate result was very very pathetic one. After the purchase of this phone I occured lot of money loss approximately morethan 25000/- ,because most of the time this is switched off / in the custody of service centre.I submitted 3 times to samsung service centre.I need Justice, So plse help me...
The Details Of Mobile Hand Set is mentioned below:
Model:SAMSUNG GT-B7722
IMEI No: [protected]
BILL DATE:29.09.2011
DEALER'S NAME:UNIVERCELL,GPO,TRIVANDRUM
With Thanks&Regards,
REJIL RAJ
KRIPA BHAVAN,
KAIRALY GARDENS A-39,
KODUNGANOOR POST,
TRIVANDRUM
KERALA -695013
PH-[protected]
I bought samsung galaxy fit on 9/10/2011 and my phone used to get switched off automatically for i had visited service center at Amritsar and my phone was replaced after 3 day's now with my new galaxy fit i am facing the same problem with it now when i visited the service center they kept my phone for 2 days and was returned saying my phone was ok but i am facing the same problem.
KINDLY HELP !!
Dr.R.S.Waan
5, green acres, vill. heir,
VPO. Rajasansi airport road
Amritsar
MOB NO. [protected]
KINDLY HELP !!
Dr.R.S.Waan
5, green acres, vill. heir,
VPO. Rajasansi airport road
Amritsar
MOB NO. [protected]
samsung mobile s5233v — not responding don't know how talk with customer
iam very un happy with samsung services ..In september is purchased samsung mobile s5233v.after one month its not charging .with wrannty card i went service center .they didnt check the mobile clearly .they given me back but my problem was not resolved .again same problem is repeated.they ask me leave mobile for 1 week .i followed tem but till now i did nt get my mobile .they are unable to solve problem .they dont know how to talk with coustmer s nd how respond .this is the worst services centerin vizag region.the managers also dont know how to resolve problem. Dear Customer,
Thank you for becoming a patron of Samsung product and writing to us
We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.
Thanking and assuring you for best services always.
Customer Satisfaction
akhilesh.[protected]@partner.samsung.com
Thank you for becoming a patron of Samsung product and writing to us
We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.
Thanking and assuring you for best services always.
Customer Satisfaction
akhilesh.[protected]@partner.samsung.com
Dear Sir/Madam,
My self Amal Kumar Ghosh live at Ichapur, Ramnagar, P.O. Nawabgunj, Pin 743144. I had purchased a new Samsung Mobile phone (Model No. GT-S5200BDINU) from Sree Guru Optics & Clinic at Ichapur, Kanthadhar on dated 29.05.2011.
After few days I realized that my Mobile display not working. then I gone to your Barrackpore Service Centre Branch of Samsung. They said to me that Mobile display not repaired without money. I think my mobile is under Warranty period.
So, I request to you please repairing my Mobile Phone without money.
Best Regards
Amal Kumar Ghosh
Mob: - [protected]
My self Amal Kumar Ghosh live at Ichapur, Ramnagar, P.O. Nawabgunj, Pin 743144. I had purchased a new Samsung Mobile phone (Model No. GT-S5200BDINU) from Sree Guru Optics & Clinic at Ichapur, Kanthadhar on dated 29.05.2011.
After few days I realized that my Mobile display not working. then I gone to your Barrackpore Service Centre Branch of Samsung. They said to me that Mobile display not repaired without money. I think my mobile is under Warranty period.
So, I request to you please repairing my Mobile Phone without money.
Best Regards
Amal Kumar Ghosh
Mob: - [protected]
i am balasubramanian from bhopal, contact no.[protected], i purchased a mobile samsung M2710 model sliding phone. it gets on off automatically, inshort mobile is not working. i submitted this phone on samsung mobile service centre ABM enterprice, opposit moti muzit, sultania road, bhopal. they told me that your mobile software is corrupt we need to reload the software. i agreed for that and i submitted at service centre for the reloading of software.and they mensioned the charge is rs.240. i went two times to collect the mobile they were not able to reload the software and can not able to find the problem of my mobile, again they asked me to give more time to repair. i agreed for that also. after 15day i made call to sevice centre about to enquire the status of my mobile. they told me that the mobile is not repairable, you collect your mobile, if you want to repair then we have to change the motherboard of your mobile, then it will work othrerwise not. it is very realy hurting me, because i purchased this mobile is number one position in india.the mobile is purchased around 3yrs back. now i come to know that the samsung service is not good, i have taken decision i never purchase any samsung mobile in my life.
imei.no:[protected].
i have not collected mobile from service centre
i dont know what to do?
please guide me, so that i get justice.
imei.no:[protected].
i have not collected mobile from service centre
i dont know what to do?
please guide me, so that i get justice.
Samsung Mobile — mobile answer key & other side key not working
m/s xpert cellular service - bhiwandiwork odrer no 8846 dt 18/11/2011
mobile side ket, camera key, sim change key, enter key, & back network key are not working
vpnkmr856
samsung guru — DEACTIVATE - BT- ONMOBL
I have activated ISLAMIC DEVOTIONAL monthly SMS plan through BT - ONMOBILENOW I WANT TO DEACTIVATE THAT SERVICE
SO PLEASE DEACTIVATE THIS PLAN
MY NUMBER:[protected]
SEND ME A MESSAGE AFTER DEACTIVATION TO MY MOBILE
THANKS
please me call +[protected]
Samsung Mobile — support
siri have purchase samsung GT-B7722 mobile. i have problem using GPRS when i open web page in default browser its show page is too large and if i use other browser like opera mini or UC web browser its not allowing download. sir please help me how can i solve this problem otherwise its a wastage of 11000 ruppys
So happy to buy tera gold in gameim, their service are very good, at the same time, their members are very kind, ask there, ask here, and I got my goods so quick.
Dear sir,
Sub : Service problem in Coimbatore name of service center SAKTHIVEL ELECTRONICS
Ref : Service request BILL NO : [protected]/ DATE : 04.11.2011
purchase bill no 0555/10.07.2010(Samsung Exclusive Arasan &co, no; 3, 100 feet road, coimbatore )
With the above reference i am bringing the notice for service quality for Samsung brand. I had disappointed before & after warranty period due to touch screen problem throw your authorized serviced center They had given software problem before warranty & hardware problem & others after warranty These all happened with in 18 months from the date of purchase
I had telephoned many times with your technical persons & customer service officers. I didn't satisfy from above source.Kindly refer my noticed problems & do the needful for us. It will be very helpful for your growth &our happiness for long term relationship with Samsung.
your advertisement is well quality
your product is well quality
but, your service is not well quality
Thanks & Regards
S.Shanmugakumar
[protected]
Sub : Service problem in Coimbatore name of service center SAKTHIVEL ELECTRONICS
Ref : Service request BILL NO : [protected]/ DATE : 04.11.2011
purchase bill no 0555/10.07.2010(Samsung Exclusive Arasan &co, no; 3, 100 feet road, coimbatore )
With the above reference i am bringing the notice for service quality for Samsung brand. I had disappointed before & after warranty period due to touch screen problem throw your authorized serviced center They had given software problem before warranty & hardware problem & others after warranty These all happened with in 18 months from the date of purchase
I had telephoned many times with your technical persons & customer service officers. I didn't satisfy from above source.Kindly refer my noticed problems & do the needful for us. It will be very helpful for your growth &our happiness for long term relationship with Samsung.
your advertisement is well quality
your product is well quality
but, your service is not well quality
Thanks & Regards
S.Shanmugakumar
[protected]
Pada 17 jan 2012, saya telah membeli h/phone Samsung Galaxy S Plus(W) no siri [protected] disalah satu kaunter Samsung bertempat
di Greentown Mall Uda Ocean di Ipoh.Walaubagaimanapun selepas phone tersebut digunakan selama lebih kurang 20 hari
phone tersebut tidak boleh di charge .
Pada 07 Feb 2012 phone tersebut telah dihantar untuk dibaiki under waranty. Saya telah diberitahu oleh staf samsung yang phone saya akan dibaiki dalam tempoh 2 minggu sahaja.Selepas tempoh 2 minggu tamat saya pergi untuk mendapatkan semula hset saya, Walaubagaimana pun saya disuruh menghubungi sendiri techinician.
Saya berasa sangat kesal dengan servis yang diberi oleh pihak samsung daripada 2 minggu yang dijanjikan telah melangkau ke satu bulan setengah.
Macam ni ke servis internasional? Saya harap sila beri perhatian atas complaint saya ini. Saya teramat-amat kesal.
di Greentown Mall Uda Ocean di Ipoh.Walaubagaimanapun selepas phone tersebut digunakan selama lebih kurang 20 hari
phone tersebut tidak boleh di charge .
Pada 07 Feb 2012 phone tersebut telah dihantar untuk dibaiki under waranty. Saya telah diberitahu oleh staf samsung yang phone saya akan dibaiki dalam tempoh 2 minggu sahaja.Selepas tempoh 2 minggu tamat saya pergi untuk mendapatkan semula hset saya, Walaubagaimana pun saya disuruh menghubungi sendiri techinician.
Saya berasa sangat kesal dengan servis yang diberi oleh pihak samsung daripada 2 minggu yang dijanjikan telah melangkau ke satu bulan setengah.
Macam ni ke servis internasional? Saya harap sila beri perhatian atas complaint saya ini. Saya teramat-amat kesal.
dear sir
mane aap samsung company ka GT-S5360 mobile feb -2012 me purchase kya tha ab wo bar bar restart ho jata hai aur ache ache se charge be nahi hota aur apne aap band ho jata hai,me aap ke akalsar road moga -142001 (punjab ) ke service center me apna mobile[protected] ko check karwane ke lye gya tha magar aap ke service center me aap ke employee ne mare sath ache se na to deal ke aur mera mobile bina repair kye muje wapis de dya.waha sabi custmer ke samne mare se misbehave kya gya. jis ka muje bhut dukh hua mane apna mobile aaj tak repair nahi karwaya. me last 3 saal se aap ke company ke mobile use kar raha hu.muje aap se company ke mobile bhut pasand hai aur me sabi ko aap ke company ka mobile use karne ko he bolta hu.magar muje first time aap ke company ke service center se yeh problem aye hai. muje aap ke company ke service center se yeh umeed nahi the.
plz aap mare problem ko dyan me rakhte hue mare help kare.
aap ke akalser road moga-142001 (punjab) ke service centre ke service bhut he poor hai.plz aap os service center par visit kare aur samsung company ke nam kharab mat hone de.
thanks
BALJIT RAM
[protected]
MOGA-142001(PUNJAB).
model no-GT-S5360
my mobile -imei no-359462/04/035209/7
mane aap samsung company ka GT-S5360 mobile feb -2012 me purchase kya tha ab wo bar bar restart ho jata hai aur ache ache se charge be nahi hota aur apne aap band ho jata hai,me aap ke akalsar road moga -142001 (punjab ) ke service center me apna mobile[protected] ko check karwane ke lye gya tha magar aap ke service center me aap ke employee ne mare sath ache se na to deal ke aur mera mobile bina repair kye muje wapis de dya.waha sabi custmer ke samne mare se misbehave kya gya. jis ka muje bhut dukh hua mane apna mobile aaj tak repair nahi karwaya. me last 3 saal se aap ke company ke mobile use kar raha hu.muje aap se company ke mobile bhut pasand hai aur me sabi ko aap ke company ka mobile use karne ko he bolta hu.magar muje first time aap ke company ke service center se yeh problem aye hai. muje aap ke company ke service center se yeh umeed nahi the.
plz aap mare problem ko dyan me rakhte hue mare help kare.
aap ke akalser road moga-142001 (punjab) ke service centre ke service bhut he poor hai.plz aap os service center par visit kare aur samsung company ke nam kharab mat hone de.
thanks
BALJIT RAM
[protected]
MOGA-142001(PUNJAB).
model no-GT-S5360
my mobile -imei no-359462/04/035209/7
I BECAME UNABLE INSTALLED ADOBE FLASH PLAYER IN MY SAMSUNG GT-S5360 MOBILE PHONE, ANDROID 2.3.5 VERSION.IN ANDROID MARKET/GOOGLE PLAY ADOBE FLASH PLAYER IS GIVEN, BUT THIS SOFTWARE IS NOT SUPPORTED TO MY MOBILE...PLZ GIVE ME A SOLUTION ...THAT I CAN INSTALL ADOBE FLASH PLAYER IMMEDIATE. MY EMAIL ID:[protected]@GMAIL.COM
PH NO;[protected]
PH NO;[protected]
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Samsung — getting switching off regularly
My Samsung B 7722 is getting switched off and most of the time while using internet it says the not enough memory space close some application. When i try to close some application net connection is also closing. What is the remedy for this?Regards,
K.Subbarayan