Samsung India Complaints & Reviews

dear sir,

I purchased a samsung Single door fridge on 17.02.2012 vide bill no.16955 for Rs15700/- from Bagga Electronics market no 5 , NIT Faridabad the same was delevired on same day but that was found dented from Front side(door). dealer insist us to made complaint to samsung coustomer care. . since then i made complaint to samsung coustomer care on 22.02.2012 and they have visit 3 or 4 times and take the photographs...

We had purchased 2 x 1.5 Ton and 1 x 2 Ton Samsung AC from Vijay Sales, Kandivili
and installed it at Flat 102 Cosydell CHS Ltd., 91 St. Andrew's Road, Bandra, Mumbai - 400 050.

Within 16 months 1 x 1.5 Ton and 1 x 2 Ton AC have stopped working. On scrutiny the
technician said that the gas needs to be refilled. Now he says that the Condenser Coils
have gone, hence 2 new Condenser Coils and 2 refills...

Sir,In continuous to my complaint dated 16 April,2012,it is regretted to state that samsung AC are not recommended to buy. I am continuously sending one of my 3 AC to samsung workshop for gas filling right from year 2010.However, the latest date of reciept of Ac is(after rectification)is 19 April and it is
a 4th visit of workshop. Should I prepare myself to send Ac to next year also and pay charges as tax? What is the alternative?...

I am Ram Sharma,. Staying in Chennai.
On relocation, I had given a request for Samsung split AC (1.5 Ton) through Customer care. The request was given on 2nd April 2012. A Technician named Suresh had intially confirmed the appointment on Saturday (7th April) however he failed to come and even after repeated calls to him, there was neither any response or call-back. Finally on 9th April, Monday, another Technician had come to install...

Hi Myself Rajeev Chawla residing at Gurgaon. I have purchased a New Handset of Samsung Duos on 29 March 2012 by Ebay worth approx 13000/-. I got my phone on within next 4-5 days. I used new phone for two days and start facing the lots of problems.

1.) No battery Backup. Phone switched off after 8 hrs on stand by (100% full charged)
2.) Mobile gets hot without any usage
3.) Tilt sensor is not working.
4.)...

I Have Received samsung 8gb sd card slot date; 4th April 2012 buy it is not in working condition ,, I Will to-many time call letsbuy customer care but my Esau is not solve..yet...

I would like to bring to the light fraudulent practice by Samsung though its dealers by selling Galaxy SII GT-I9100g model in the box of GT-I9100. I have purchased Samsung Galaxy SII from Spice Retail LTD. (G 3 JSRK, SEC-18 , Noida,UP) by Invoice No.[protected] dated 15 Dec 2011 which clearly states Model No. Galaxy SII GT-I9100.

The box containing galaxy SII also shows as Model No. GT-I9100 whereas after checking the instrument...

I have purchased a Samsung LED TV from Indra Sound at Indra Square Market in Bangkok on 2nd Novemeber 2011.
Since January2012, it is not working and the service centre is refusing to repair it under international warranty.
I have corresponded via email with Samsung, but nothing positive is being done.
I was given to understand that as soon as one registers the product online, the international warranty is valid.
Viresh...

Dear Sir,

Samsung Refrigerator Model No. RT77KBTS of 570 litres sold to my aged mother on 15.3.12 still proves to be defective. On complaining the service technician had come on 4.4.12 and place the handle back saying it will never come out again. But within a week the handle came off again. The technician was again called and this time he did not turn up, because the refrigerator is a problem one and cannot be set right....

I had purchased the mobile four months back through Infibeam (online) and found that one headphone channel is not working. I consulted with Infibeam customer care service member and they suggested to go Samsung service center as it's in warranty. I had submitted the mobile on 11/04/2012 . Initially they told job will be done within two days. After four days one of Samsung engineer ( Mr. Sukanta Swain) called me and saying some parts...

I am using Vodafone mobile SIM card my mobile number is [protected] I did not download any content from Samsung fun club i go to Samsung fun club site through Google search engine I browse data from this site 14MB, while browsing I did not know they deducting balance for browsing their site, When I exit the browser I got SMS "Thank you for downloading content from Samsung Fun Club! For best selling games musing and images visit
http://202.58.121.192/sfc/nor.jsp?id=14"...

The ACremot control panel was not working for last two years. The agent who sold the product, Padmalaya Refregerators no more dealing with Samsung products and not doing the service of the AC. Given complaint last year but it was not fully rectified. Again the remote control panel is giving problem and could not operate the AC....

Model Name: GALAXY Y S5360
Brand Name: SAMSUNG
Software Version: NA
Device Type: Hand Held
Band Details: GSM 800,GSM 850,GSM 900,GSM 1800,GSM 1900
Can be bought? Theft report found
Details of the person who logged the complaint
Name: Ms B Sujitha
Address: 314,D block,silver srings,hyderabad, HYDERABAD LOCAL, India, Andhra Pradesh , 500054
Phone: [protected]
Email: [protected]@gmail.combr...

I have bought a Samsung omina w windows 7 mobile05/03/2012 fromParli vaijenathElectronics,India . I use this mobile could not support the videos and livetv. and cannot support the flashplayer to the windows this fone . please inform the latest information the livetv and supported other flash player.


vasudeo munde
At.Po.limbota ta. parli-vaijenath
District .BEED 431530
...

Hii,

I bought a new samsung mobile phone B7722 on 07.04.2012 and I have attached the details below:

Dealer: HASH10 telecom Pvt. Ltd.
116, Madani Complex,
100ft. road, Coimbatore-12. Ph:[protected]
Invoice no: 71
date&time: 07.04.12 & 01.50PM.
IMEI no: [protected]
Amount: 10500INR

COMPLAINT: The mobile got repaired the...

I have purchased a Samsung Galaxy 5 (GT-I5503) mobile hand set from M/s Sai Traders Karol Bagh Delhi on 14 March 2012 vide Bill No. 4590. After 2-3 days it started functioning erratically, I visited the Service Centre at Mahavir Enclave they stated since it is still working they don't find any thing wrong. All of sudden on 12 April m2012 the phone switched off at its own and did not boot up despite the battery being fully charged....

Sir,
As we are associated with the servie of samsung mobile phone the time frame is must for success in our profession, but unfortunately your Branch
of Sector-4, Bokaro seel city has own time table to work. We hardly get consingment sent from Our warehouse Ranchi to our place.His Irresponsible behaviour affects our business as we can not deliver the hand set on time to our customer
My office Distance from Your Branch...

I had bought a Samsung Galaxy S2 phone in December from a shop in Bangalore. However, I am very unhappy with the product as the device is consistently giving major problems. In this regard I have visited the authorized service centre on at least 6-7 occasions in the last 4 months. The service centres always say that there is a software issue and each time they merely format the phone and restore it to the factory settings. But I know from...

As I got the problem in my samsung washing machine on 28/3/12. I have call in customer care centre. The engineer come on 29/3/12 and do the inspection. I have show him a problem regarding machine personallly. He took machine on 30/3/12 to service workshop to repair it. They call me on 31/3/12 and said that we are sendinf machine to your residence, the problem is solved. Next day on 1/4/12 machine comes but problem is as it is. It is not repaired....

I have bought a Samsung Microwave Oven on 06/04/2012 from Vasnath & co Ltd Padi ,Chennai,India .I have called up the Samsung Customer Care for installing the Oven and nobody has turned up so far .It's amost more than a 5 days
I am really Frustrated with the Customer Care.If... My Complaint No:[protected]...