Samsung India Complaints & Reviews

Dear Sirs,
I am MANHAR User of Samsung Model No A-717, and IMEI :356383/01/027904/10 with Airtel connection phone no: [protected]. I got this mobile as a Bithday gift from my Brother-in-law in March 2009. I lost the mobile on 26th November 2009 when i was travelling from Rajiv Chowk Metro Station towards ISBT Metro Station, there at Rajiv Chowk Metro Station some one pick my mobile from my pocket in evening at 8 O Clock. I request you that kindly Block this Mobile vide IMEI :356383/01/027904/10), so that who so ever has picked it up will not be able to use it up again.

Please do the needful.
Regards.
Manhar

Respected Sir, my name is Gopal Singh Rawat i lost my mobile on 04/04/2010 and i complaint to Samsung dealer shop they said with in 24hrs trace my mobile till today no more replay come to my mail what is this pleas give me a solution or explanation and please trace my mobile. My Samsung mobile emi no [protected] mode no SGH-j700hains. My contact no [protected].

my address : SI/Min Gopal Singh Rawat, CISF North Zone HQrs., Saket, New Delhi - 17.

I have lost my mobile, my prepaid number is [protected], when i called on my number on the other one of the guy lifted and told me he have got the mobile his number is [protected] the number he had given is continuously switch off.

Please trace my mobile and also the person who is holding

Its a Sumsung piece

meri koe bhee nahe soon reha hai na na service center moti nagar na he samsung mobile compeny

Contact... SINGHAM or ChulBul Pandey

Samsung Galaxy S3 — cheating

vikram paramvir singh its his name he is bloody no.1 cheeter my cash is gone and phone dosent arrive his accound no is State bank of india. A/c no- [protected]

Samsung == chiness I have buy its mobile, Refrigerator Just after warranty period Both was getting so much problem. Never buy samsung products

samsung microwave convection — no response

dear sir,

i brought the samsung oven covection type 28 lts i 2008 october month. recently i could see the ciramic
cavity of the oven getting rusted . since it is within warranty time and i called up the samsung customer care. a service engineer came and take the photograph of rusted area and submit the report to company. after that no response from technical team. if i call customer care simply they answer they will intimate service engineers. samsund team have none courtesy about the customer to resonse what actually is the problem. since it is early rusting they should at least investigate the problem. if the service is like this whom to contact for other problems?

my contact no is [protected].

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.[protected]@partner.samsung.com

Date: 10th of November 2007
To
Samsung India Electronics Pvt. Ltd.
7th & 8th Floor, IFCI Tower
61, Nehru Place, New Delhi-110019
Fax:[protected]/19


SAMSUNG, Hyderabad - Poor Service!

I made the unfortunate mistake of buying a Samsung mobile (SCH-S269) and have found your customer service to be unbelievably bad! Actually, I can't get a prompt response from your people despite repeated calls. If I get response this is also false commitment from Mr. B.Tukesh, Hyderabad who is Branch Manager (Hyderabad Service Center)

I am writing to you in the hopes that you will be able to assist me in resolving a problem I have experienced problem to Mr. Tukesh, Hyderabad service center branch. The following will provide you with a summary of my experience with your company people and the product failure

I have bought your product mobile (SCH-S269 ) on 24th of October 07 at Hyderabad Kukatpally area shop and went to home and connected to the charger plug for charging but unfortunately charging signal is not displaying in the Mobile screen and I went to shop (where I bought the piece) and requested to replace the new piece but he refused my request and suggest to go service center for repairing or replace new one.

The same day ( 24th of October 07 ) I went to service center and show my piece to service engineer, he was checked and told me the piece charging connector was damaged when I purchased. However he book a complaint ( 7J2477 , dt: 24/10/07) for repairing/replace and asked to come and collect on 30th of October 07


I went to shop on 30th of October 07 and requested my Mobile. They took work order number and told me after 15 minutes the piece not at come from Bangalore and asked to come and collect on 1st of November 07

I made a call to service center on 1st of November 07 morning hours they put me on hold 25 minutes and finally told me the piece not at come from Bangalore and asked to call evening

I made a call evening and I requested what is the status of my mobile they told me piece not at come from Bangalore. I requested shop manager mobile number they give me wrong mobile number of Mr. Krishna Reddy

I once again visited the shop (service center) on 2nd of November 07 and requested my mobile status after 15 minutes the manager Mr. Tukesh came to me and asked to wait one day because the courier not yet come from Bangalore and asked to come and collect on 3rd of Nov 07

I went to shop on 3rd of November 07 evening and requested my mobile status. Mr. Tukesh told me the piece not yet come from Bangalore and requested to wait another one more day.

I went to shop on 5th of Nov. 07 evening and requested my mobile status. Mr. Tukesh came to me after 20 minutes and informed there is 8 new pieces are available at Bombay and called to Bombay people to send new piece by express courier on the same day and he asked to come and collect new piece by tomorrow ( i.e. 6th of Nov. 07 )

I went to shop on 6th of Nov. 07 and I requested my mobile status. Mr. Tukesh came to me and informed courier not at come and he was taken my mobile number and address to deliver the piece directly to my office address with his assistant


On 7th of Nov 07 morning at 11.00 am I was called to Mr. Tukesh, he promised to deliver the piece at 2.00 PM but there is no call from Mr. Tukesh up to 4.00 PM . Again I was called to Mr. Tukesh and asked what the status is. He promised to call with in 5 Minutes but there is no call from up to 6 PM. Again I was called to him, he promised the piece will be delivered 100% by tomorrow (i.e. 8th of Nov 07 ) and given false GATI courier number[protected] which was booked from Bombay. This number was not listed there tracking when was tracked.

On 8th of Nov. 07 I was called to his mobile number and he told me he is not in the office and given Mr. Mahesh number ([protected]) to check the mobile status. When I was called to Mr. Mahesh he says the piece not at come from Bangalore. I was told him this matter handling by Mr. Tukesh and he already spoke with Bombay people to send new piece by GATI express courier. He said he don’t know the situation

Again I called to Mr. Tukesh and requested to deliver the piece at my office. He said it is not possible to deliver new piece and the old piece has to come from Bangalore only after repair/part replacement

I was shocked when he was talking like this. He is the person only promised to deliver the new piece and not stand by his words and wasted so much of time and money and he finally saying not possible to deliver the new piece.

Mr. Tukesh irresponsibility is totally disappointed me.

I AM TOTALLY UNSATISFIED WITH SAMSUNG AND WILL NEVER BUY OR RECOMMEND A SAMSUNG PRODUCT IF YOU ARE NOT RESLOVE THE PROBLEM IMMEDIATELY

Look forward to receive your prompt response

With best regards

K .Ranaga Rao
E-mail : [protected]@yahoo.com

CC to Mr.Tukesh
Address : No.6-3-865,My home jupally, Ground floor, Ameer pet road,Greenland
Tel. number :[protected]/[protected]
E-mail address : support.[protected]@samsung.com

Date: 10th of November 2007
To
Samsung India Electronics Pvt. Ltd.
7th & 8th Floor, IFCI Tower
61, Nehru Place, New Delhi-110019
Fax:[protected]/19


SAMSUNG, Hyderabad - Poor Service!

I made the unfortunate mistake of buying a Samsung mobile (SCH-S269) and have found your customer service to be unbelievably bad! Actually, I can't get a prompt response from your people despite repeated calls. If I get response this is also false commitment from Mr. B.Tukesh, Hyderabad who is Branch Manager (Hyderabad Service Center)

I am writing to you in the hopes that you will be able to assist me in resolving a problem I have experienced problem to Mr. Tukesh, Hyderabad service center branch. The following will provide you with a summary of my experience with your company people and the product failure

I have bought your product mobile (SCH-S269 ) on 24th of October 07 at Hyderabad Kukatpally area shop and went to home and connected to the charger plug for charging but unfortunately charging signal is not displaying in the Mobile screen and I went to shop (where I bought the piece) and requested to replace the new piece but he refused my request and suggest to go service center for repairing or replace new one.

The same day ( 24th of October 07 ) I went to service center and show my piece to service engineer, he was checked and told me the piece charging connector was damaged when I purchased. However he book a complaint ( 7J2477 , dt: 24/10/07) for repairing/replace and asked to come and collect on 30th of October 07


I went to shop on 30th of October 07 and requested my Mobile. They took work order number and told me after 15 minutes the piece not at come from Bangalore and asked to come and collect on 1st of November 07

I made a call to service center on 1st of November 07 morning hours they put me on hold 25 minutes and finally told me the piece not at come from Bangalore and asked to call evening

I made a call evening and I requested what is the status of my mobile they told me piece not at come from Bangalore. I requested shop manager mobile number they give me wrong mobile number of Mr. Krishna Reddy

I once again visited the shop (service center) on 2nd of November 07 and requested my mobile status after 15 minutes the manager Mr. Tukesh came to me and asked to wait one day because the courier not yet come from Bangalore and asked to come and collect on 3rd of Nov 07

I went to shop on 3rd of November 07 evening and requested my mobile status. Mr. Tukesh told me the piece not yet come from Bangalore and requested to wait another one more day.

I went to shop on 5th of Nov. 07 evening and requested my mobile status. Mr. Tukesh came to me after 20 minutes and informed there is 8 new pieces are available at Bombay and called to Bombay people to send new piece by express courier on the same day and he asked to come and collect new piece by tomorrow ( i.e. 6th of Nov. 07 )

I went to shop on 6th of Nov. 07 and I requested my mobile status. Mr. Tukesh came to me and informed courier not at come and he was taken my mobile number and address to deliver the piece directly to my office address with his assistant


On 7th of Nov 07 morning at 11.00 am I was called to Mr. Tukesh, he promised to deliver the piece at 2.00 PM but there is no call from Mr. Tukesh up to 4.00 PM . Again I was called to Mr. Tukesh and asked what the status is. He promised to call with in 5 Minutes but there is no call from up to 6 PM. Again I was called to him, he promised the piece will be delivered 100% by tomorrow (i.e. 8th of Nov 07 ) and given false GATI courier number[protected] which was booked from Bombay. This number was not listed there tracking when was tracked.

On 8th of Nov. 07 I was called to his mobile number and he told me he is not in the office and given Mr. Mahesh number ([protected]) to check the mobile status. When I was called to Mr. Mahesh he says the piece not at come from Bangalore. I was told him this matter handling by Mr. Tukesh and he already spoke with Bombay people to send new piece by GATI express courier. He said he don’t know the situation

Again I called to Mr. Tukesh and requested to deliver the piece at my office. He said it is not possible to deliver new piece and the old piece has to come from Bangalore only after repair/part replacement

I was shocked when he was talking like this. He is the person only promised to deliver the new piece and not stand by his words and wasted so much of time and money and he finally saying not possible to deliver the new piece.

Mr. Tukesh irresponsibility is totally disappointed me.

I AM TOTALLY UNSATISFIED WITH SAMSUNG AND WILL NEVER BUY OR RECOMMEND A SAMSUNG PRODUCT IF YOU ARE NOT RESLOVE THE PROBLEM IMMEDIATELY

Look forward to receive your prompt response

With best regards

K .Ranaga Rao
E-mail : [protected]@yahoo.com

CC to Mr.Tukesh
Address : No.6-3-865,My home jupally, Ground floor, Ameer pet road,Greenland
Tel. number :[protected]/[protected]
E-mail address : support.[protected]@samsung.com

samsung mobile c 300 — hang shutdown

i have parchased samsung c 300 mobile phone 12/03/2007 MAGIC ELECTRONICS f-35 1st floor butlerplaza BAREILLY.
BILL NO. 823 (Mrs. robina khan )
s/n RW2P227055A
[protected]/8
Batt. S/N BAIPI27ES/1
AMOUNT Rs 3650=00
after 5th day from parchese mobile set create hanging problum and it is continue after four (04) time complaint, there is no solution from Dealer,distributer and service centre,They are also irressponsable attitude from till date.
shoaib khan
ph.no. [protected]
[protected]@yahoomail.com
Bareilly

samsung/mobile C 300 — hanging problem

main ne 12/03/2007 ko samsung ka c 300 model mobile set purchese kiya tha. s/n RW2P227055A
---([protected]/8)-- Batt. BAIP127es/1 Rs.3650. from MAGIK electronics F-35 1st floor,butler plaza BAREILLY.
17/03/2007 ko mobile main hang ki problum hone lagi main ne sarvice center ko dikhaya to 04 day ke baad set wapas diya kaha sahi ho gaya hai,
after one month the problem is contineu,2end time phir service cnter ko set diya 19 din ke baad yeh keh kar set wapas diya ki ab koi problum nahi hogi.Lekin third time wahi hang ki problum ke sath hi sliding card bhi diffect ho gaya ab mujhe 21 din ke baad mobile diya aur kaha ki sari problum ab bilkull sahi ho gai hai agar ab koi problum hogi to set change kar diya jaiga.But 06/11/2007 ko wahi hang & shut down ki problum as it is hai , main dealer, destributer aur service center ko kaha lekin un logon ne bahut bura behave kiya kaha HUM TUMHARI COMPLAINT KE LIYE NAHI BAITHE HAIN JAO COURT CASE KAR DO SET NAYA MIL JAIGA.
So please help.
shoaib khan
bareilly phone no [protected]

I am neutral till my sch-s269 is in order,but the day it dies i will help u get a new one

Samsung A/C — Servicing center not responding

Sir,
At the out set permit me to submit that most home appliances that we have are Samsung make. Am working in central govt service and with frequent transfer of stations we have experienced that Samsung has a very prompt and efficient service net work established.

This experinece and trust on Samsun Services has been good till we reached our present place of duty namely Vishakhapatnam in Andhra Pradesh.

Innovative Electronics, D-No 52-10-10/1/6, ASPEN Towers, Resapuvanipalem who are your authorised service center have not been able to deliver the prompt service that Samsung Services is renowned for.

My Samsung window type A/C (3 year old model) had developed a problem with the front panel not working. I reported the matter to the service center around 10 apr 08 vide complaint number HD 202. Service center could only attend to the problem on 13 Apr wherein he removed the panel and took it away for repir / replacement. There was no intimation of status from the service center for next few days. I had to call up repeatedly and request
for replacement which was finally replaced on 23 Apr 08. More than 13 days for a replacement against cost of which i was ready to pay immediately.

Thereafter i placed a request for re-installation of the A/C due to change of accomodation provided by my office. I placed a request for the shift on 28 apr 08 stating that it was pertinent that the shift be completed in time ie 30 Apr 08. The front office
receiving the call assured me that need ful woud be done and did not register this request as any complaint. On 30 Apr too when i had once again checked out with the service center regarding status of my request they had assured me suitable technicians were on their way.

At around 1800 hours when no one had turned up I called up once again to be informed that no one would be able to attend the request that day. I now insisted and recorded a request on 30 apr 07. No one has attended to that request also till 02 May 08 and per-force I have had to employ services of other private agencies to complete this shift.

Sir, I would request you to kindly intervene and check up on the quality of services of this particular service center at Vishakhapatnam.

Regards

Anjan Das

Y-5 NIRMAN PARK
Opposite Industrial Estate
Vishakhapatnam
03 May 08

Samsung AC — Samsung crook engineer

during free servicing camp of samsung ac we opted for it. One crook from samsung service provider gurgaon came Mr. Sunil. He deliberately fondled with the fan and went. When we swithched on the AC noice started coming we complained about it and the same crook came back and told that if we want to replace the fan it would cost 5000. and if we wanted to repair it unofficially he would do it at rs 1000. Such rascals and crooks should be kicked. When we requested the call center to send some other person than this fool they again contacted this idot and he again told us his same demand. One needs to keep away from these mordern day beggars.
Hope the company wakes up before its name goes to dogs.
I am not going to leave these rascals so easily unless and untill my ac is repaired free of cost.

SAMSUNG-A/C — Worst service of samsun

Hi,

I have bought samsung AC on sunday.The shop owner said tht he will send a man to install the same in the same day afternoon.
But noone turned up.Then we thot to call samsung directly and then we have launced a call the next day.they also told tht their engineer will come the same day.But noone turned up till now...
But the customer care exe. are commiting tht their engineers will be coming..

We have bought lot of samsung products thinking tht their service will be good.But its really worst.

The AC is lying out waiting for the engineer to install it.

I dont know when he will come.

Please let me know how to proceed

Thanks
A.Veena

On 19-May-2006, I've purchased Samsung AC for INR 24, 000.00 till now neither I no service person visited nor anyone called for it.

I've been to the PCHeZone from where I purchased Samsung AC, they are demanding an amount of INR 250.00 to INR 300.00 for survicing the AC, despite of I produced the purchase receipt.

Really I'm disgusted the way anyone is behaving like this with a customer.

I wanted to suggest you the following:
1) On dealers bring the awareness for customer rights and commitment for maintanence.
2) Ensure proof-driven process is in place to keep relationship between delear and customer in balance.
3) Provide my free servicing to the AC that I've purchased.

Well, I put a stop here knowing that there are hardly any chance for the above to happen. However, honestly I did my job of complaining. Now it is your turn!

-- Swaroop

dear sir
i had bought one samsung mobile on 27th july but its mother board failed to work after 7 days i gave it to samsung service center in btm layout bangalore.but till today they have not returned my phone .

From:

Rajiv Bakhshi

A/5, Abhinandanswamy Society,

Gurukul – Sola Road,

Ahmedabad 380052, India

Email: [protected]@dataone.in



16th September 2008

To,

Mr.Yoon-Woo Lee
Vice Chairman & Chief Executive Officer

Samsung India Electronics Private Limited

7th & 8th Floor, IFCI Tower 61, Nehru Place,

New Delhi 110019.



Dear Sir,



Service Request: WA80HAG - Washing Machine purchased on December 15th, 2006 from DigitAll, Off S.G.Highway, Ahmedabad



We purchased the above said machine on 15th December 2006 under the name of SR Printers. The machine has been giving us some problems for which we complained to your Ahmedabad office. The service engineer visited us, but felt that the machine is perfect. However we are not satisfeid with the response.



While putting the compalint, we informed the officer that we are unable to locate the bill. however they were reluctant that we should be able to produce the bill. Please appreciate that the details of procurement, installation, etc. were all taken by the engineer who had come to install the machine. Also your sales office/dealer will definately have this data.



Now if I am requesting them to visit us, they would be asking that we should proudce the invoice only then would they come for inspection under warranty.



Will you please look into the matter and advise a responsible person to take suitable action.



I am sure I will not be disappointed.



Thanks and regards.

Rajiv

AMIR KHAN is the big for acting in SAMSUNG ADD, ..(SORRY AMIR U Choosen wrong product)
After giving your mobile for service you have to for get about your mobile..
VERY VERY IRRESPONSIBLE SERVICE
DONT GIVE YOUR MOBILES FOR SERVICE.

samsung sevice is really poor.Recommend everybody dont try to buy.

nids

Model F-23 — Accessories of Fridge Missing

We have purchased Whirl Pool Fridge Model No. F-23 Classic from Vardhman Watch & Electronics 7. Super Shopping Complex, Bajaj Cross Road, Kandivli (W), Mumbai- 400067 On 09/11/2008 vide Invoice No.29599 dtd.09/11/2008.

In Fridge Chillar Trey & One partition slab is not there. We have enquire withthe dealer but they told that Co. is not providing Chillar Trey & partition slab in the above mentioned Model.

We hereby request you to give the details of Accessories come with this model & if the dealer is wrong than take necessary action.

I even had the same experience purchasing a Samsumg Mobile. I have already been using a Nokia and a Sony Ericksson for more than 4 years I never experienced any problem. But the Samsung I bought only 6 months ago and it is not working now. I went to service center in Ameerpet which is off no use. Even the mobile is in warranty, they service people first insist about clearing of the warranty. I totaly fed up of the Samsumg Service Center.

SGH-B520 — WA66900810250

i had bought a samsung mobile from ur dealer gagan mobiles MAVRAM BAZAR ALAMBAGH LUCKNOW on 7th october 2008 and started expriencing problems with the mobile hours after the purchase . I complaind to the dealer and had no responce from him the mobile was then sent to ur service center on 5th november 2008 since then i have not recieved any satrisfing answer from the service center &dealer so i have no choice other than to go to the consumere forum

Samsung India — Not changing/ repairing

my TFT monitor is 17" (serial no-PE17HMBQ107433) is under warranty period. There was problem in our monitor. we have launched a complaint regarding this with samsung india on 17/10 2008. BP NO-[protected]. service engg attained the problem and said this product fault and will be taken care by the company. till now no action has been taken.

Samsung — no service rendered fr past 5 days

I had bought a microwave oven about a month and a half ago. 5 days ago, when starting the microwave, heard abnormal noise and saw some sparks. Immediately switched off the microwave and lodged a rqst fr service. 5 days have passed, no technician yet. is how u run a unit? SHAMEFUL

I have purchsed a samsung 15 inch crt monitor after 9 months from purchase it got defected i have deposited on 6 sepemtber 2008 and till now i dont have any information whether my monitor will be repaired or not when i call to service center first they make me to put on hold for 10-15 minutes then says the old fix line that it will take time to repair monitor...
and when i call to bomabay on toll free number they says that they will call u on that day but nobody cares...

see i took samsung bcoz this is the best product but these local guys such putting down companys reputation i dont know why... if this is the position these company should be banned

SGH-B520 — rude behaviour of service centre

Only after purchasing of 2 month, my mobile was not switching on so i took it to the lucknow service center .15 days have past and i have not taken back my sammsung handset. whenever i make any confirmation to the service centre. They ignore my problems. their rood behaviour is too harmful for the goodwill of the company. service centre is in lucknow (sriram tower). pls take my comlaint for the welfare of the company & for the customer satisfaction also.

Don't ever buy the slide-up models of Samsung. It'll definitely malfunction before the warranty period is over And i[censored]nfortunately you visit the service centre they'll definitely charge for it ispite of being the set in warranty period.


"So be aware of the slide up sets...!"



...Amit(...a well wisher of the Samsung Mobile consumers)

I am facing lot of problem in geting the lcd display of samsung mobile model no-e-210. i had complaint in lucknow service centre two months ago. i am also in touch with service centre manger named MR.FAIZAN. but they are not giving me good response to me .

so pls solve my problem
contact no- [protected]

I have also lodged a complain about my fridge have a problem the technician came and diagnosed that the compressor is faulty. The service centre after that has been giving me stories that it will come today tomorrow and it has already crossed a week. I am without fridge at home which is a great inconvenience it is sorry state that a MNC has such bad record when it comes to after sales service. I feel Godrej or any other India brand would have done a better job then Samsung.

I hope someone reads this and have it resolved i have been interacting with one Ms.Rekha from their service centre and when i ask to speak to the manager he is always in a meeting or is out of office and the mobile number can not be shared due to company policy.

I am from Hyderabad and have now run out of patience think going to consumer court is the best option for speedy action and also there i can claim losses which i have suffered due to the delay in repair. The compressor is in warranty period and the fridge is just year old.

Hope to get a speedy action.

I can be reached on [protected].

i have buy a sumsung mobile phone as per company name (which was good brand name for me). which is faild in providing service, so i registered my complained from second day from date of purchase on samsung service centre but problem is not resolved by your service centre nor give me satisfactory answer regarding my hand set servicing, complaind to be continued repaited and i have registered complained again and again regarding handset, till date handset at your service centre before 50 days. so it is requeste to you please change my handset or retained the amount of purchase cost. otherwise i have go to consumer court.

i have many product of samsung company so it requested to you as per your brand name my case take on prority and resolved immediately.

Abhinav Pengoria
2/287, Suhag Nagar
Firozabad-283 203
Tel.[protected]
Mob.-[protected]

N2600 — CAMERA CHARGING PLUG NOT WORKING

SIR,
07/02/09
1.i just got back my mobile from nokia care center & now my mobile camera & charger point r not working.
2.i have to rush again to the care center again.Last month i had to rush 2 times to the center because of the formating .
IT IS REQUEST TO U I CAN'T RUN AGAIN TO THE CENTER AS IT IS VERY FAR FROM MY HOUSE.

samsung/music system — no respons in service center

i am santhoskumar i buy a samsung music system in sharptronic in salem in 2005 model no:max-vst30 now it was not working i handover to the samsung authorised service center date 17/10/2008 its going five months what can i do for that (smart technologies fairlands salem -636004 ph:[protected], 2445096)now i wait for one weak only next day i sent legal notice for the samsung service center i brought only samsung company set no assembel set ok give me replay thank you .

i have puchased a SGF 300 mobile on aug 2007 and after 5 month it got defected and from feb 2008 to till now it became 5 time repair but the problem is same i don`t know why some company people make me fool i have complains many time and one time they was saying that they replace my mobile but till now there is no response i am really very fadeup with this company and this product...

Samsung Mobile Phones — Inadequate service infrastructure

Their service infrastructure is extremely inadequate and service staff extremely rude. I wanted my phone repaired and walked into their service center at Louden Street, Kolkata. After waiting for over an hour I was still unattended. The funny thing was that there were hardly 5-6 people waiting before me in the service center and till the moment I left (after one hour of waiting) there were still 3 people yet to be attended to before me. On enquiring regarding the delay I was sternly told to wait for my turn or leave, that these things take time as there was limited staff and that it was the normal practice. This I feel is not the fault of the service staff in that office but a major failure on the part of Samsung as they are unable to ensure delivery of quick and efficient after sales service. Of course I chose to leave immediately and vowed never to buy a Samsung product again.

TVS Services Centre — Irregular Services

TVS Services are very poor in serving the clients. as they are charing more than Rs.800 but no propere services.
Kohinoor TVS - Greams Road. & Even i served in egmore too.
they are cheating the customer as the girls are not much aware of tech terms

Samsung Mobile — unsatisfactorily performance within a year

i purchased samsung beat 450 in sep2008 in jan 2009 the mobile started giving problem of immediate switching off and regular hanging. i gave it to service engg at jodhpur, they took more than 3 week to establish fault and another week to return it to me, this without any replacement during the period of 4 weeks. now again the mobile has started giving same touble and camera is also not working.
i want to get the mobile changed from company, please tell me how should i go about it

samsung x-650 mobile — repairing problem

Sir i gave my mobile for servicing to one shop but he has disturbed every thing, now it can not repaired,
so pls advise me what to do.

I have the simliar story with Samsung mobile. Now this is not working and I am going to buy a new set. No use of appraching dealer, its use and throw. The situation/system is not going to support a customer leke me.

Yes you are very much right.
My AC had been taken by these people f8 days ago that too after repeated request but, till now I have neither received it back nor have been intimated about hte delay.

Either they don't have competent technician Or they dont have competent 'Manager'.
They are irresponsible & insensible also
Better not to buy Samsung Product...

I bought the 1.5 Tonne Split AC from Kalayni Stores at Secunderabad around the 1st week of march. From the time I installed the AC at home... we all in the family felt that the cooling effort was very poor. We made a complaint at[protected] number the representative was not helping me at all.

Only few words on which the call center representative is trained on saying Apolgoy or sorry but no idea or clue to solve the problem.

This number works only before 8:00am in the morning. Anytime you call post 8:00am you will have to wait for the next available agent and your turn will not come at all. Guess they are under staffed.

Here is my Complain # [protected]BP. Irony is my A/C is under warranty but the biggest worry is Samsung is not inclined to serve this at all.

If you call-up the seller he states that once Machine is sold they cannot help further on that. Samsung helpline is not capable of handling complaints and fixing issues.

As a customer I feel buying Samsung A/C was the mistake made for the summer..when you go for buying a samsung A/C please be rest assured that warranty is only on paper.

Regards

Samsun TV — Original Bill not Given

I purchased Samsun TV from E-Zone Oberoai Mall, Goregaon(E) on 17.05.09.And I have been promised to deliver Original bill along with product supply on 18.05.09 but even after frequent folowups i have not received bill till date.

Th response from staff is very poor.

I had purchased samsung mobile(model F679).The keypad is not working and i had given it to my dealer and my dealer had sent the mobile to the samsung service centre(Malviya Nagar) a week back(28.05.09) but still i have not recieved the phone back.My phone is still under warranty.I was given the date(02.06.09). So please kindly look into the matter and address the problem immediately.
COMPLAINT NO : OF1DCDSB
CONTACT NO : [protected]

ATTENTION: PUBLIC INTEREST LITIGATION IS BEING COMMENCED by ADVOCATE Bhasin in Mumbai. If you are a victim of poor service, neglect or have any issues against Samsung pls contact[protected] immediately

NO COOLING AND IT NEEDS SERVICE PLEASE SENDS SOMEONE FOR SERVICING

my name, MOHAMED RAMZY, i was buy one unit samsung ac (dt.08/03/2009).
05/06/2009 ac no cooling and same day i complient to service centre.(ref.no.[protected]).
and everyday i calling to service centre untill 5days.when i called they said we will accept
your complient.ofter 5days evening 7.45pm one company guide brig 1pc of paper.then he checked, he said leaking gas then he said another person coming after 2days.i was complient
many time.no body call from company. service very poor. i am sufred buy this samsung ac .
pls. take action immediatly.my cell no.+[protected],

Samsung — SET IS GIVING LOT OF PROBLEM

Firstly. I have acute problem of diconnection during talktime. Secondly networking is not available in some of the popular places in kolkata while the service provider is saying that they do not have any problem in network within kolkata. In this connection I went to the authorised service centre of Samsung India Ltd. at Capital Enterprise ( Metro Rail subway, Kolkata) on 29.05.2009.After checking the set thay advised me to live the set for serviceing at the cost of Rs.250/-. I left the set with them and collect the set on the same day evening after paying them Rs. 250/-. But after two days the same problem occured for second time everybody whom I talked at that time feeling distrurbance during talk time also the opposite party e aws not listening my voice clearly. I am also facing the same problem when I used the set for calling and gradually the low level networking was showing on the LCD. I lodged an official complain to TATA Indicom for poor serviveing e person contacted with me on 0506/2007 and told me that they do not have any network problem and also asked me to go to the authoriesd centrs . I went to Capita enterprise (Authorided service center ) and handover the se after one hour thay retuned the set and the money which thay have taken from me as service charge and they denied my complaint and told me that the set has no problem. But Sir/Madam I am facing the the same problem for kast 15 dsays. Pleasse take acion aginst the sevice centre and help me out from this poor situation.

Thanking you

Soumya Saha
29, PRASANNA KUMAR TAGORE STREET, KOLKATA-700 006kumar LUMAR TAGORE STREET.KOLKATA-700 006

my split A/C Model-18 YJ is not working. Phone no. [protected]

I have lodged several complaints about my fridge having a problem of low cooling the technician came n changed a moter/part and gave me a receipt no 5460 book no 110 dated 21/5/09 against the amount Rs 2240/ cash. He assured me not to be worry now. After few days the same problem started again, technician again came and charged 330/ cash against receipt no.6923 book no. 139 and assured me again but now after few days the cooling of the fridge is not working and i again compalint to the Naraina customer care . The service centre is not looking towards the reputation of the SAMSUNG company and why they are again charging me if the problem is out of control . I am without fridge at home which is a great inconvenience . My wife is a off ic egoing lady and i too in a business . My small school going children are suffering too.kindly do the need ful. I P SINGH DA 35 B HARI NAGAR NEW DELHI 110064
POLICE OFFICERS FLATS DA BLOCK [protected] [protected].

Samsung — Cheating consumers by not repairing the phone and giving false information

Hi,
I have a Samsung mobile phone which was working perfectly fine. As per the new goverment rule the IMEI needs to be reconfigured in the phone and hence I gave it in the service center in Bangalore- BTM Office. There is no problem from my side and i bought this mobile from a authorised dealer with bil. They said they will reconfigure the IMEI in 7 days. Now one month passed and no clue on what's happening. I even went to the customer care manager of the center and he is giving me stories that it is sent to Delhi, Mumbai etc. Please help me out as I gave the phone on 26th June and these people are cheating me like this.

Regards
Anshuman

samsung sgh-520 — change my phone nut in samsung custmer care

my name is shobhit johri .i buy a cell phone name samsung SGH-520 on december after four month my phone is dead no any key work then i go to samsung costmer service(hariparvat churaha near SBI bank agra) and give them my phone to repair it[protected]. after two month this problem again be occure then i go to again that place where i go first time.There mr.Ashutosh says that this phone is open outside not to here because a nut of phone is fully crash .it dose not open and return my set. then i told him that this phone is repair here .they checked on their computer and finally say yes ..But not give me full support and return my set..i note my complaint to delhi office but there not give me any response to me . Only give me number of mr. rahul(manager), Mr. sourab(who watch out saveral place as agra)but there is no response only rounded me as a foolish man .today 1 month is ago to my cell as a dead . i decide i go to consumer forum to take against action for this matter, ..

samsung SGH-520 mobile phone — change my phone parts in samsung customer care

i bought a mobile phone (SAMSUNG SGH-520) on December.after 4 month my phone is dead and no one key is work then i repair my phone in Samsung customer service(Hariparvat Churaha Near SBI bank Agra[protected] there after repair it return to me and change my nut that time i dont know ..after 2month this problem again repeat then again i go to that place .There they tell me this phone is out of warranty, that cause of this nut is change.After this i told Delhi office to this innconvonence there they dont give me any response but misguide me by give me number of manager Mr.Rahul Panday and Mr.Sourab but they are also dont give me any response then after this innconvonence of a month i am very loss of time, money, and take a lot of tension.So i chose this way kindly help me

Samsung company understand that customer is foolish they rounded him to give many number And he always make him foolish.this Company phone is totally useless, i[censored] see to come their customer service that in 1day 50 mans come to repair phone which are in under warrenty .dont make anyone foolish

FOR THIS INNCONVENENCE OF SAMSUNG CUSTOMER SERVICE I AM LOSS OF MONEY TO CALL THEM MANY TIME, AND MANY TIME I GO TO SERVICE CENTER, TWO TIMES I AM SAVE TO HURT BY AN ACCIDENT, MY COLLEGE LOSE IS ALSO DONE MY TIME IS ALSO WASTE FOR THEM .I AM IN TOTALLY LOSE TO BUY THIS PHONE.ONLY GAVE ME NUMBER TO MISS GUIDE ME AND TIME WASTE ME .. SAMSUNG MEANS ONLY GIVE TENSION TO THE COSTUMER .SAMSUNG PHONE IS LIKE A POT O[censored]SELESS ..

Samsung — not getting good service from service center.

well i am just fade up of the service which i am getting from the service center which is located in my home place i.e. solapur. i had purchased samsung star on 30/06/2009 from mahendra distributors, solapur. but unfortunately the back panel of my new mobile was damage & faulty, so i asked them about its replacement. the owner told me to go to service center & he gave me the guarantee to replace it within 1 week. but it was not replaced till now, 2 days before the man in service center called me & told me that my panel was arrived & i told him that i will come after 2 days as i was hospitalized. but today also when i went there he told me that i had given the panel to somebody else. i was just so angry that i shouted on him but its of no use...look at this duffer & the most stupid service from such a big company.well those who are going to buy any product of samsung must see this first and then take any decision.. & to company i must advice that please stop this nonsense otherwise it will damage their goodwill & image...

a similar thing was happened to me. & i had also made a complaint against it but i am sure i will never get any reply from the company, after all they are very busy na...?

i am very angry for this company samsung Company Is very Third Class company Because The service Engeeneer Are Not Woking Properly Ypur service is very Poor And Derty So I am Not Purchase Is Any Items Of Sumsung Sumsung you are not comig for this complain so

One day A all Sumsung Items Holder Your Road On Fecking On Your Items

Ihave purchase A wasing Macvhine date 9/8/2009 and i am not Use the washin machine so
My wasing Macine giving a very Heavy Current
So my Litttle brother Are so ill
So who Is the samsung Honor And The yoer service doing Promt annennsary Your smmsung Items Are Going in as degor zone i mean to say Ypou Are not Sale Our Product
Thanks For Our pootty Product
Nahi Samaj Main Ayya

Samsung — No replacement after 50 days

Dear Sir..

We have sent one Harddisk (Computer Component) under warranty to RT outsourcing, Hyderabad which is an authorized service center, and after several reminders and calls they simply say that the hard disc sent by me is missing and sometimes they express their inability stating that company is not providing any replacement and they are sending back the same defective to me, but still after 50days i have not got any confirmation, not any product neither the replacement nor the defective..

I request you to kindly look into this issue and resolve as early as possible.

Regards
Raja Pantham

Sir,

I gave my samsung SGH i 450 on 4th August 2009 for servicing in their Tnagar Branch. The phone was purchased in the month of Nov 08 and it started to hand and finally became dead. The service centre initially told they will get it serviced within 4 working days. Now 15 days has passed. There has been no reply from them. They either keep the office phone out of order or just tell it will take another 3 days. The service is very worst and the way they harass all the people who come over to collect the phone is incorrigible. I sincerely advice people not to buy samsung phones, and even if you buy dont go to any of the samsung authorised service centres. Hell with their Service

Brenden

my phone j150 not working, maine apna phone s.service yamuna nagar main de diya 18-july-2009 ko, par wo abhi tak nahi mila, mobile sr.no.rw3q752752e
imei/rsn no. [protected], contact no. [protected]

Its been only 3 months i have purchsed samsung hero worth rupees 1500, very good performance in three months after that the battery gets collapsed. I have the original bill and where can i get my battery change, i am staying in kalkaji kindly send me the address of nehru place where i can change my battery.

thanks and regards
pankaj prasad

Dear Sir,
I am having a sumsung refrigrator the two plastic shelfs have cracked and are not able to bear the load, as per your earlier mail i have approched sumsung service centre hear at bareilly to give the part that too on payment on 08/07/09 but till date the service centre is not able to give me the two shelfs. could you please provide the part to the service centre Bareillyand inform me sothat icn get on payment.

Thanks and regards.

S M MAHNA
[protected]

dear sir,
i am not getting any response from ur executive and i am very much dissapointed with ur service i had call to aarti who works in delhi center and she passed on call to anmol all the executive are says we will call you within 24hrs from 5 to 6 days i am calling i am not getting response from anybody i think nobody are responsible for the complaint samsung executives please"work".

Samsung Mobile Phone — not responding from service centre

I purchased a samsund mobile model no. C160B on 17-07-08, it is giving problem of auto restart for every few seconds only, i taken it to the service center at CTC Ratna Electronics an Authorised service dealer for samsung mobiles at Hyderabad (secundrabad) Andhra pradesh, i handed over that mobile on 13-07-09 till date it was not rectified, really i fedup with theire service, i called those people every three days of time and visiting their center every week once but there is no responce form their end, every time their responce is board has not yet come after receiving the boad will change. I dont know when exactly that board comes till it was two and half months time is over. please help me in this regards.

E.Chandra Sekhar

SAMSUNG/MOBILE — not completed work from 1 month

respected sir,

my self shaini sinha,

model:sgh- e250i
work order no.- WA[protected]
date of submission- 25/08/2009

sir i have submitted my phone to nutek, d-24, danish apartment, jamshedpur,,by the complient of no network and IMIE[protected]........
but from last 1 month there is not so proper responce from them..............
so this my humble request to take some approprite action............

thank you>>>>>>>>>>>>

I HAVE PURCHASED 2 MOBILES FROM SANGEETHA YELAHANKA NEWTOWN,
MODEL NO-METRO3310 AND B520 DATED[protected] AND[protected] RESPECTIVELY,
WIDE THIER INVOICE NO SI/YEL/1152 AND DI.YEL/1180 RESPECTIVELY.
SINCE LAST TWO DAYS, BOTH THE MOBILES ARE MALFUCTIONING. I TOOK BOTH THE MOBILES TO SANGEETHA, YELAHANKA. THEY INSPECTED AND SAID THAT IT IS RUSTED AT THE CHARGING POINT AT BOTH MOBILE AND CHARER END. THEY INSTRUCTED ME TO GO TO, SERVICE CENTRE AT R.T.NAGAR OR MATHIKERE(BANGALORE). THEY ALSO AID THAT THEY HAVE TALKED TO SERVICE CENTER AND THEY WILL BE REPLACING THE CHARGER AS WELL A RECTIFYING BOTH THE MOBILES
TODAY I HAVE SENT MY DAUGHTER TO MATHIKERE WITH BOTH MOBILES AND CHARGER. IT WAS SHOCKING TO SEE THE BEHAVIOUR OFTHE PESON/TECHICIAN/SERVICE ATTENDANT. HE SAID CHARGING PORT RUSTED AS WELL AS CHARGER END RUSTED... AND HE SAID EACH WILL REPAIRED AT THE COST OF RS 350/-. THEN HIS RUDE, ARROGANT, UNEDUCATED LANGUAGES AND BEHAVIOR HAS SHOCKED MY DAUGHTER. SHE FELT EMBRASSED AT THE SERVICE CENTER. FINALLY SHE CONTACTED ME AND THEN I ADVISED HER TO LEAVE THE MOBILES AT THE SERVICE CENTER FOR WHICH, FOR WHICH THE TECHNICIAN WAS NOT READY TO DO SOO...
MORE THAN MOBILE GETTING REPAIRED, UNCULTURED ATTITUDE PAINED ME. I WOULD LIKE TO LODGE A POLICE COMPLAINT, BEFORE THAT I LIKED TO BRING IT TO YOUR NOTICE..

Samsung — Servicing

Due from 1 month, Microwave Owen Part Pending, no updates from Samsung

i have purchase samsung guru and i am not satisfied its battary backup Really samsung has show its self as a guru who make other person foolish.

I made the unfortunate mistake of buying five Samsung mobile (2on SCH-W619) and have found lot of problem like battery back up, network, disple outo swich on/off then in tention i submit one set at your customer service Lalbag road Bangalore but he charge 450/- and told me that we will send this at high athotiry center but not responce so please help me what i do i am not setisfy with this model... and my boss is torser me daily and i unable to pay amount my boss...

Till today one year not over this is under warranty.

I fully agree with the above comments given by other consumers. I am also presently experiencing the problem with Samsung services. I purchased a music system MAX DC-650. Now the music system started giving problems and it was was given for repairing at Samsung Service Centre in Hyderabad in the month of July 2009. Till now the system has not been repaired. Every time I enquire with service centre they give us a false promises. The call centre of Samsung is another defunct establishment. They do not have any information with them. Getting their number is very difficult. God only knows when I will get back my music system back from Samsung centre. I, therefore, request the prospective buyers of Samsung products to think twice before purchasing any product of Samsung. I hope M/s Samsung will see the comments of customers.

i want tata indicom B259 display urgent sir

Date - 12/10/2009

I have puchase a samsung I450 (mobile) on 22/10/2008 from Aligarh (U.P). i have got a problem of slide. it is not working. i face this problem after 4 months. then i went to a nearest service centre they said me that, "we will order a new slide potion for your mobile and you will collect it after 1 weak on the same day" then i reaches again after 1 weak then i got the same answer. and i am going there and listning the same answer from 6 months.

now i am exauhsted.
hope that yow will give responce.

Atul kumar singh
contact no. [protected]
handset- samsung sgh I450
IMIE no. 359081/01/255216/9

Date - 12/10/2009

I have purchase a samsung I450 on 22/10/2008 from Aligarh (U.P).
i am facing a problem for my slide. it is not working from about 6 months iwent to my nearest service centre they said to me that "we will order it you can take it after 1 weekon the same day".
then i went after 1 weak then they says the same. then i went again and again and got the same answer.
Now i am exauhsted to go to the service centre.

Hope that u will give good response. if don't then i will not purchase any product of samsung in future.

Atul kumar singh
contact no. [protected]
Handset - samsung sgh i450
IMIE no.359081/01/255216/9

My samsung beat sucks big time. I had it for almost a year and a half and even w/ a replacement battery and charger it still don't want to work (charge let alone turn on). I hope that they can replace it for me.

I HAVE LOGED A COMPLAIN ON 23.10.09 ABOUT THE HARRASHMENT BY THE SAMSUNG SERVICE [protected]@mangalore, PRANAV INFOCOM, SHOP NO. B2 AND B3, DIVYA ENCLAVE J, BESIDE HOTEL DEEPA COMFORT, M.G ROAD.I HAVE NOT GOT MY MOBILE I450 EVEN AFTER 12 DAYS, THE PERSONS SITTING THERE ARE REAL IDEOTS, NO ONE IS PROFESIONAL, FOR THEM TOMORROW NEVER COMES, THEY JUST KNOW TO TAKE DATES.THEY DON, T HAVE THERE MANAGER, S NO., THEY DONT HAVE ANY E MAIL ID OF THE SERVICE CENTRE AND SOMETIMES THEY ARE TELLING THAY THIS SERVICE CENTRE IS GOING TO SHIFT TO SOME OTHER PLACE IN MANGALORE.EVEN THE SAMSUNG CUSTOMER CARE IS UNABLE TO GUIDE WHAT SHOLD ONE DO.SAMSUNG PROVIDES WORST SERVICE TO ITS CUSTOMER AND I WILL NEVER SUGGEST ANYBODY TO GO FOR SAMSUNG PRODUCTS.
work order no. 1419
Vikram
Vikram.[protected]@gmail.com
[protected].
Mangalore

Dear sir,
I am your coustomer i buy asmsung microwoven but idont now the microoven utilaization your company worker was not vety good democatin & his behavior is not good .so i canot use the microwoven please tell me abot the utilization of microwoven as possible as.

Regards,
Nalini

Adress-
Nirupama Mohanty
C/o-Buxibazar y.m.c.a police line
Qr no-E1/3
Dist-Cuttack
Orissa
Ph.No-[protected]
L.P Elotronics

Samsung GURU Mobile — Poor Tower & Batry backup

Dear Sir,

I purched the Guru samsung moblile on 23.09.2009 from Haldwani. Batary backup is very poor after 15 minuts talking batary showing down and Tower is very weak nearest Tata indicom Tower too showing no signal.
We have also complaint in Samsung service center in Haldwani on 12.10.2009 they said to me that i have written the complaints and after 2-3days i will call to you but this time no responding from customer service.

yeah i do agree its worst in the world bcz im still suffering from it.

The mobile store kukatpally — they cheated me

Dear
friends

KUKATPALLY THE MOBILE STORE CHEATED
The venkat (manager of kukatpally) had cheated mee when i went to buy a charger of IPO
D but he had given unsupportable charger to mee that to these charger is regarded to mobile charger when i call to his number he had used a rubbish words plz beware of these

Respected sir,
I am a chemical engg. student studing in Mumbai, 3 months ago I purchased a good handset under my budget (S3500).so i was actually thankful to samsung for providing such good value for money.
my friend constantly made a point for purchasing Nokia phone for the resale value and service they provide, but than i though that its just a myth in minds of people that only Nokia provide good service.
the major difference for me to buy Samsung was the 'value for money'
as it was my first handset of my life for which I collected money since one and half year
so i was happy with the features but the happiness was not long lasting
with in 3 months my cell stopped working completly.(some beltproblem) I went to service centre, my dealer assured my that i will get it repaired freee of cost.but service centre incharge estimated the cost of 5000 rs .I asked him are u joking the cell cost 6700 rs, his reply was cant help it in less than that.I tried calling service centre many time but no one turned up, so now i am just a helpless guy cursing the day I purchased samsung cell phone
so called 'value for money'
dont worry people like us cant go to consumer court because my parents are not literate enough and I dont have that much time and guts
but please do something.
6700rs didnt matter to big multinational like yours but for us we know how much it was.
yours sincerly
vicky jain


(human tendency of expectations)
incase if you can help
Res Address:
G5 Dhaval Aptarment,
nb cross road, sommvari bazar,
malad west mumbai(64)
phone nos:[protected]


following are details of handset.
DATE:2869
CELL:SAMSUNG S3500 METALLIC SILVER
IMEI NO:[protected]
BATTERY NO.S/N:TH1S516FS/4.B
CHARGER NO:S/N:RT35520 HS/5.G

SAMSUNG/MOBILE S3310 — FAULTY PHONE MODEL

We have purchased 4 Samsung S3310 Mobile on 31st Oct 2009. From the first day of Purchase all 3 Phones sometimes HANGS when disconnecting incoming call. All keys gets disabled, we have to remove battery & restart the phone.
This happens once / twice in 1 or 2 days.

This problem is coming to all 4 phones. This model is Faulty don't Buy. SAMSUNG after sales service is very bad. They are not ready to accept the problem in phone model.

I am facing same problem.

Yes Same problem with my Phone also

I had already made complaint about my samsung sgh - i200 Mobile that it's LCD is not working from 28.10.2009 I made complaint to the Santacruz (W) Mumbai service center about this to Manager Mr. Madhusudan and he told me that he will arrange LCD and replace it But till Today 17.11.2009 LCd is not available and this guy replies that I confirm from courier comapany? But Now I am fed up off from SAMSUNG product and Third grade service I Just Want Money back I will never use any samsung product in future it was my mistake that i purchased i-200 So please give my money back and arrange LCD for that peice take your own time to just bring LCD
Thanks To The world class 3rd grade service to MR. Madhusudan Non responding Person?

Even I faced the similar issue with Samsung Service Centre at Hyderabad. The response was very very bad and the way they resolve the issues are not at all satisfactory. No one is having sufficient knowledge about phones.

I recently brought Samsung Omnia II (I8000) which ships with windows mobile 6.1 and went to service centre to upgrade to Windows mobile 6.5. There is only one person who do upgradation of softwares named Naresh. After seeing my mobile he said, it is not at all a windows mobile and it is symbian OS. I explained him clearly and showed the version, and then he agreed and told that I need to buy Win Mo 6.5 seperately for Rs.10000/- to upgrade.

Very disappointed and Unsatisfactory experience.

sdhgdfhgdsfhg

Date: 10th of November 2007
To
Samsung India Electronics Pvt. Ltd.
7th & 8th Floor, IFCI Tower
61, Nehru Place, New Delhi-110019
Fax:[protected]/19

R.RAMESH.M.Tech, SENIOR PROGRAMMER, PONDICHERRY UNIVERSITY
RESIDING AT 138, SECOND CROSS, MAHAVIR NAGAR, LAWSPET, PUDHUCHERRY 605008
MOBILE [protected]

I have purschased fully automated washing machine nano technology from Mani Electronics MG Road pudhucherry. The washine machine get fault in the month of september i have complained to the Sri Padma Costomer Care 17 Natesan Nagar 2nd Main Road Nellithope Pudhucherry 605 005

As on date I have compalined several times to M/s Sri Padma Customer Care and no response on their side. You know without washing machine running day to day life is very hard. To repair a washing machine for three months is to long time.

I request higher official to look into this matter. A customer should not panished being purchasing the fully automated machine of the brand Samsung

Expecting your early attension

Thanking you

worst in da world of mobile.

Balaji TV Services — Cheating

Mr. Balaji (Phone no - [protected]) serviced my Onida TV. Initially took Rs. 300 from me for component replacement. On the next visit, informed that the Motherboard needs to be replaced. On the pretext of getting a new board and fix it, he took another Rs. 1000 from me. But in that process he took away my old existing Onida board + remote and got back an old Videocon board.

The fixing of the Videocon board has been done so shabbily. I have lost my money and inspite of repeated calls to Mr. Balaji...he doesnt respond and give me a new board and return back my older faulty board.

Please consider this complaint seriously. Its been more than a month that he has promised to return back my calls....but till date no news from him.

I would request Sulekha to blacklist him .... so that other customers are not cheated similarly

sir i had given my FLAP MODEL samsung mobile for repair @ NASHTE SYSTEMS, KOLHAPUR 416001 FOR REPAIR . HE HAD EXAMINED MY MOBILE AND ASKED TO CHANGE THE BODY OF THE MOBILE AND BATTERY AND TAKEN RS. 800 /- AND ASKED TO COME ON EVENING, I GONE HIMTHEN HE ASKED TO COME AFTER 1 DAY, I HAVE GIVEN HIM 2 DAYS AND GONE AGAIN AFTER 2 DAYS HE ASKED TO COME AFTER 1 DAY LASTLY HE GIVEN MOBILE BUT IYS BATTERY WAS NOT WORKING PROPERLY SO AGAIN HE TAKEN IT BACK AND GIVEN IT TO ME AFTER 3/4 DAYS. WHEN I USED IT THE MAIN COMPLENT OF BATTERY IS SAMS THAT IS DISCHARGING IT IMMEDIATELY SO I GONE AGAIN TO HIM AND HE TOLD ME BATTERY IS FAULTY ----THAT CLEARLY SUGGEST UR COMPANY PERSON WITH BOARD O[censored]R COMPANY IS NOT FULLFILLING THE SERVICE PROPERLY SO WHO IS RESPONSIBLE FOR THAT, MY MONEY, UR COMPANYS NAME HOW TO TAKLE THAT PROBLEM Pl. GUIDE ME BATTERY NO.--SNA 4P 7174511 PAID RS, --800/-, SHOP NAME--NASHTE SYSTEMS, BAGAL CHOWK, KOLHAPUR PH NO[protected]. CASH MEMO--3210 date1/12/2009
THANKS
AJIT

I bought a mobile phone model SHC-W339 CDMA cum GSM, on installing the sims, the phone is showing phone locked -contact service center on the screen .Please do respond, I am in Nigeria.thankyou.

Samsung — white spot in tft screen

one pinhead white spot in screen after starting the monitor since last 6month .complained last month .no action taken only some suggetion which dosen't worked. Repeat complain again some suggetion only.no technical team visited.monitor is in warranty period

mere phone me messages sent k baad jo no delete karte hai vo no delete nahi ho raha sent messages se to delete ho jaata hai par recent recepition se delete nahi hota mera mobile name hai samsung c-5130 3g phone plzz help me 4 option n imidetly call me my cell no is [protected] india

service center service is too much bad.
I have a monitor complain from 21 of Nov-2009. Till date (18 jan 2010). not resolved.

Samsung — Home Theatre is Dead

I bought a Samsung Hometheater HT-TZ425N on 21.09.2009 from Audio Voice, Gurgaon (Samsung Showroom) which went dead in october 2009. A complaint was lodged for the same on[protected] vide complaint No. [protected]. Their engineer visited next day informing me that the SMPS of the system was deffective and needed to be changed. After that I waietd for one week but ever day I was told that the component will be recived fro Okhla (just about 5o kms from Gurgaon). Aftre one more week (and several reminders) the service man came to replace the part. Buts the system did not work. He said that the home thetare will be replaced as the same could not be repaired. Then again they vanished. It was only on 16.1.2010 that after several remonders they came and took a copy of the bill for the system but till date I have not heard anything from them. I again called the service center today (21.01.2010) only to be told that they have sent the complaint to higher authorities and they have still to hear from them. Kindly help me in the matter.
Thanks
Sudhanshu Dwivedi

dear sir, , i bought to samsung mobile metro S3310 model..august 2009, and after sum days is blutooth is not working and battry back up not satisifed so i bring to yur franchize CEE EMM SERVICE SEC-27 ATTA NOIDA U.P, , , and after that i said; your mobile is dead this mobile part is not found in my company so you new mobile bring to us.BUT aaj tak na tho mobile mila aur nahi check or dd plzzzzzzzzzz, help me NAME-KAPIL BHATI ADDRESS-SAKIPUR GRATER NOIDA U.P 201306 THANK YOU...

Samsung Mobile Phones — Faulty Mobile Phone

I have purchased a Samsung mobile model No. S3310 bearing serial /IMEI no.[protected] from “The Mobile Store”, Cottage No. 37, Near Agarwal Sweets, Patel Nagar, New Delhi. On 06th November, 2009. After a week of operation it got hanged when FM radio was being tuned more than 10 minutes. I visited Samsung Service Centre Located at Motil Nagar, New Delhi the concerned person told me that the hand set requires updation of software, you can leave your handset here and you will collect it tomorrow, next day I received call from the service centre the person told me that your hand set is OK right now and you can collect it

Now, after 15 days again it repeats the same problem.

Kindly look in to the matter to get resolved ASAP

Regards,

Md. Amanullah
+91-[protected]

i have made biggest mistake in my life by buying a sanmsung SGH-E250i .i want my mobile back in 10 day's otherwise i will go to ther consumer court.

Hi Samsung,

Your Reference # [protected]

As Requested earlier I need remote for HT-P10 for Samsung Home Theatre System,
In Bangalore. As I am Samsung Customer, I have not satisfied by Service Centre Responses as not available,
I am very very much disappointed and frustrated indeed without the remote its very difficult to operate the system,

I need the new remote or any replacement Pls,

Thanks

Mob# [protected]

Mob# [protected]

hello sir, my hard drive not working
please give me your address & contact no. for changing hars drive
thanks
sumer

my automatic washing machine Samsung model WA85HAG purchased on 13.03.08 has gone out of order since November 2009 and service centre shillong are yet to fix the machine. Complaint No: [protected] has been recorded by Samsung Service centre, Shillong on 03.02.10 when the original cash memo was deposited with them. However, till date, no remedial action has been taken by them to rectify the problem as per warranty given by the company. So much for Samsung customer service.

Ido agree with the other customer complaints.

Mail Today — not giving product

I subscribed for the mail today news paper edition for 15 months by giving an advance of 1000 rs to their agent on 20.02.2010 but till now not a single copy has been delivered to me my address is bet 2 greater noida

not responding to the complaint properly when the complaint was given at 19.03.10 . so take action on him immediately repair the air conditioner

I have purchase samsung AC on 18.03.2010 model no, . AW18 window - 1.5 ton. through M/s. Jay Ambe Electronics, Nawa wadaj, Ahmedabad. in my house Ghatlodia area.


till date anybody is not coming for installation. instruct your representative to do the needful.

Kindly do the needful immediately.

From,
T.Ramesh Goud,
B-9/4 E.S.I Staff quarters
SR Nagar
Hyderbad -500038
A.P

Dear sir,
it is to inform you that i purchased samsung dual sim mobile phone model no :SCH-W299 Dt:30.01.10 and we have noticed some problems in that mobiles as
1. How to record voice incoming call during conversation
2. Themes are not applicable .may i know why
3. How to change the time setting into 12hrs format.
4. whats the setting to transfer data directly to memory card
5. i am unable to connect GSM GPRS & more over we can't find any feature in settings
6. As battery backup is also very low
I already sent a regersiter post to samsund India Electronics Pvt Ltd,
NEW DELHI & Samsung Customer Service Plaza, Mumbai . But i was not satisfied with the your catalogue .

NOTE : ITS IS NOT MEETING TO THE SPECIFICATIONS WHICH YOU HAVE MENTIONED IN THE CATALOGUE AND OVER I AM NOT SATISFIED WITH THIS MOBILE, DUE TO THIS I WANT MY MONEY BACK.

We request you to kindly look in to mentioned queries and we hope we can get some solution from you
Yours Sincerely
Ramesh Goud
[protected]
[protected]

From,
T.Ramesh Goud,
B-9/4 E.S.I Staff quarters
SR Nagar
Hyderbad -500038
A.P
Dear sir,
it is to inform you that i purchased samsung dual sim mobile phone model no :SCH-W299 Dt:30.01.10 and we have noticed some problems in that mobiles as
1. How to record voice incoming call during conversation
2. Themes are not applicable .may i know why
3. How to change the time setting into 12hrs format.
4. whats the setting to transfer data directly to memory card
5. i am unable to connect GSM GPRS & more over we can't find any feature in settings
6. As battery backup is also very low

I already sent a regersiter post to samsund India Electronics Pvt Ltd,
NEW DELHI & Samsung Customer Service Plaza, Mumbai . But i was not satisfied with the your catalogue .

NOTE : ITS IS NOT MEETING TO THE SPECIFICATIONS WHICH YOU HAVE MENTIONED IN THE CATALOGUE AND OVER I AM NOT SATISFIED WITH THIS MOBILE, DUE TO THIS I WANT MY MONEY BACK

We request you to kindly look in to mentioned queries and we hope we can get some solution from you

Yours Sincerely
Ramesh Goud
[protected]
[protected]

dear,
i purchased samsung 525 -s5253 mobile 2 yrs back now it is rebooting continuously before main menu.what can i do to resolve this kind of problem.

rajkumar b r[protected]/04/613454/3, , , , SL.NO.---- RG3B791624M

samsung galaxy ace gt s-5830 — bad service

I have following problems in my mobile (samsung galaxy ace gt s-5830) after two services.
1. low battery backup.
2. heat up during charging.
3.bad services.

Dear Mr. Agarwal,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, we are unable to find your contact details through given reference no. As this reference no belongs to any other customer.

We are still waiting for your reply, request you to kindly share the contact details along with the address so the we can process your complaint further.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.[protected]@partner.samsung.com

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query we are still waiting for your contact details, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.[protected]@partner.samsung.com