Comments
Samsung — washing machine related problem
sir , i want to complain against samsung of which i have bought washing machine in 2007 but started it using from 2008 ..after using two years the machine started creating problem...
so , we called custmer care and they provided a machanic for the problem..
the service center where machine was gone for checkup was in '' raj nagar , ghaziabad ''
after taht the service center members continue keep machine till a month by saying that problem is not solved yet...after a month when we bought machine back after so struggle..
now..after coming from service its 1 month and the machine is not working again...
and on calling the service care they are not sending anyone to check it out..
they only assure to send but are not sending anyone...
sir we are very disturbed by this as the cloths are not washing and unwashed cloths are gathring like bundle...
so sir plzz see thiz matter and take strict steps towards the company...
yours faithfully
sneh tiwari
ghaziabad
Samsung Washing Machine — inside tub is not running
my samsung silvernano 6kgwa80hag washing machine is having a inside tub problem i complainted to customer care they came after 2days and told some gear problem is there and they have to take it to service centre as there auto person will come and take it to there place but couple of days are over no person came if we call to service man he is not lifting the phone for me washing machine is urgent Dear customer
Greetings of the day !
Thank you for becoming a patron of Samsung product
Kindly reach on the below given address and provide your contact Detail .
We would take care of your complaint and will resolve on priority
Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com
Greetings of the day !
Thank you for becoming a patron of Samsung product
Kindly reach on the below given address and provide your contact Detail .
We would take care of your complaint and will resolve on priority
Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.
Email:- akhilesh.[protected]@partner.samsung.com
I am getting missed call from this[protected], but when i try to call them back, only ping ping sound is coming and no ringing sound. Number may be a hoax call number
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18886
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Samsung Washing Machine — notworking
sir,I purchased a samsung washing machine from nandilath g mart, calicut.on 6-7-2007
and it was not working now.Complaint launched at samsung service on 26th aug(BP No [protected]) again launched on 27 th aug, then the service people came on 29th aug.they told me that the board was complaint and there is no surety to repair and also you want to produce the purchase bill for companys depreciation sceme .But the guaranty was over and guaranty card was with me with purchaser's seal,date etc..But bill was missing.I contacted manager of nandilath g mart, calicut and he is telling to collect bill is very difficult.Without washing machine I cant live.I have a small family with limited shares.Please do necessary action for the same.Waiting for your favorable reply
SURESH