Samsung India Complaints & Reviews

Samsung Service is very poor. I registered my complaint on 8th November 2010 regarding my cooling problem. Also I am following up this from this complain from that date onwards. Whenever I ask the customer care executive they used to say the same statment like our engineer will come today, tomorrow, the day after tomorrow. But nobody was not called or came to do the service.

So please be careful with samsung products.
br...

Dear Sir,
I had purchased Samsung moblie W299 dual sim model. It was working fine in initial days...few months after its touch screen stopped functioning..i was lucky that this model can work also on keypad... after few days its functions speed got very slow and on one day it got hanged.

I visited samsung mobile service center at goregaon west on 31st aug 2010..(worst service center with all bull people)... i was happy...

Dear Sir,
This my second complaint for the same set within 04 months of procurement.Copy of my first mail is attached below. It is solved & my phone get repaired but not changed (as i requested).

It is kept by service branch for 01 month (no service phone is provided) & then handed over to me informing that the mother board of this set is found corupt that is why phone was not functioning well.
Repair...

Helo,
I have samsung S-3310 mobile handset. i dont know its default unlock code.
so please say me its default unlock code as soon as possible.

Thanking You...

i PURCHASED SAMSUNG OMINIA II ON NOVENBER 1st 2010 from Saudi Arabia . After 15 days i came to know that this product is display with inbuilt 16 GB memory, but surprise it was not in side. When i open to see my storage, it is showing OO (zero) starage.. Surprise???

When i complane to shop keeper, he told that some of the piece by default company forget to build inside so this is one the same piece which is company's fault..Nobody...

Hi
I have purchased a Samsung Corby Pro (B5310) mobile on 26th July 2010. After using the phone for 2 months a problem occured with the set. The handset was restarting on its own. After submitting the handset to the Samsung Service Center, they have returned me the set after 1 and a half months (Complaind ID: MA190923), that too after repeated pestering Now after getting my handset back I have used it for 2 days and the old problem...

i had purchased samsung mobile3310 in june 2010, after 3-4 months its buttons are not working properly, i gone to the samsung gallary in nerul, Sector-23, East. Navi Mumbai on 1.11.10, but till date they are not repairing only giving every time new date. sir i have to go from my residence to shop by sepending every time 28-30 rupee by auto, till date i visited more than six times and yet they are telling we are repairing it. my mobile no....

I purchased a Samsung LCD TV (model LA22B450) on 08 September 2009 and it has been under replacement warranty of one year as per the terms of purchase. In August last week, it has developed some technical problems and I complained to the Samsung Customer Care No.[protected] and their engineer who visited advised the company to replace the set since it was having some major manufacturing defect which was not reparable. However, the company...

Dear Sir

I bought one Samsung Mobile handset # SGHB 5722 on 15/03/2010 from QRS RETAIL OUTLET ,Trivandrum.

During the past five months, I have faced lot of service issues to my mobile handset like display problems, black mark on screen, clarity etc.. .I don’t know whether you have experienced this problem with other customers.

I had given my handset to your service centre in Trivandrum (couple...

dear all
i have download the 2 cds on my laptop but did not work i tried to download it in other laptop but i have the same problem when i connect the mobile it will not work, i have also download it from the internet with the last version of kies and also did not work . can you please help me to solve the problem
thank you...

dear sir,

i am sending u dis mail from Udaipur south tripura,i had purched a new handset of samsung company(model no:-E2130) on11.10.2010,from our nearest distributer M/S-VOICE VISON,after buying dis handset 25.10.2010 d display was gone.......den i would go in S.B. electronics,at 524,HGB Road,agartala,near Madan Mohan Ashram........nd give dem to repair dat handset,den i get dis handset after 7 days,nw m again...

I was visiting the great city of Singapore and I thought may be buying a Samsung TV wont be bad idea since Samsung products were supposed to be more reliable. So I found out a dealership and ordered a 37 inches LCD TV costing me 800 dollars. I came back to India and started using the TV, it ran fine for 2 months and then just one night the screen went blank. I called the local authorized service centre and the Samsung helpline. I was told...

Here is a Great Experience with what International Brand "Samsung" can do to his customers. If you spend Rs. 32000 and buy their product they will give you lot of sorrows, psychological trouble, distress, depression and what not. They will help you die very easily!


Hello Customer Care,

Again till date my LCD TV has not been replaced. Are you playing some kind of foolish/psycho game with poor...

Sir my television picture is not in a horrizontal position. Earlier this year
( Before 22nd. March ) i complained to customer care call center they sent there service
( 22nd. March ) people through HITECH SOLUTIONS. A month later i found the same problem continueing.

Again I rang to cutumer care and i said about my T.V. they said the service people will come within 2 days time. I waited but none came. again...

REMINDER 3

Subject: FW: Washing Machine Model No WFR 1061W1XTL; Serial No 00025PCQ300139
Date: Fri, 12 Nov 2010 16:37:21 +0530

REMINDER 2


Subject: FW: Washing Machine Model No WFR 1061W1XTL; Serial No 00025PCQ300139
Date: Wed, 10 Nov 2010 10:08:58 +0530

reminder 1

Subject: FW: Washing Machine Model No WFR 1061W1XTL; Serial No 00025PCQ300139br...

Dera Sir,
Someone has stolen my Samsung Mobile Phone. It was very important for me as it contained very important information. I'll be thankfull if some steps are taken.

Phone model: S5233
Make: Samsung
Last used No.:[protected]
Missed date:14 November 2010
IMEI No.: [protected]

Baljinder Singh
#162 , Phase 6 , Mohali ( Punjab ), INDIA
E-mail...

I purchased Samsung Mobile on 13/06/2009 from Mobile world ,Chandrapur, Maharastra model no SGH- J700i_T.
Last week it was showing problem like suddenly screen will be off and afterwards not getting on for some time. I have taken this mobile to Samsung authorised service centre ; Anand service centre: Anand electronics opp Anmol collection Chandrapur, work order no 2475 dated 12/11/10, set s. no RW 5S486619B. they repaired the mobile...

i have samsung corby text editor,
i am not able to connect it with my laptop as a usb mass storage...

This is to inform you that the mobile phone i had purchased 6 months ago and which started giving me problems over 2 months ago is not being given the due servicing which the company guarantees when it is still well in its warranty period. The service center which is situated in Aundh, Pune called "Shri Communications" and which is supposedly an 'authorized' service center, has no professionalism nor any respect for its...

I had placed order for Samsung 32" LED TV series 6 on 26th oct 2010. But the dealer had not yet delivered the TV to my place. He keeps on telling that the Samsung company is running short of the product. And now he has informed that he'll not give the HD DTH Free scheme too. Dealer is authorized showroom Ketan Electronics at DigJam Circle Jamnagar. WORST DELIVERY Service....