[Resolved]  SBI Cards — AMOUNT SETTLEMENT WITH SBI CREDIT CARD

Dear Respective, I think i don't have any other option left then placing a complain against SBI Credit card. The brief senerio: i have requested to cancel my Credit card by calling Customer Care, they accepted my request and replied that when cancelling any credit card the customer will get final settlement notification letter within 10 to 15 days of cancellation. i received two letters twice a day after this request around 11th day. the settlement notice clearly mentioned me to settle the SBI CC Account with Rs. 1563 point something before the due date mentioned in the notification. I have made the payments as mentioned in the Notice before the due date through online banking. No other communication was made to me via mail or telephone regarding the settlement or any thing. suddenly after two months I started getting email and sms notification specifying that my email statement for SBI CC has been generated and i have to pay the amount before due date. when i communicated this thing to customer care and rigorously followed up with Nodal Officer they told me that i have to clear my dues as the balance amount is more than i have paid. and as the remaining amount was not paid the interest is levied and now it is amounting RS 2000 around. I just need help and guidance that if i have received the notice with signature of Nodal Officer for the settlement why again i have to pay. so till date i have not paid any amount to SBI CC after settlement amount. As per my concern, if i would pay this time, again after some time they start sending me mails and sms and again tell me that settlement is not clear and you have to pay certain amount to clear it out and cycle will go on and on. I am also worried about CBIL. Please help me to resolve the issue. PFA Notice from SBI CC Department and Payment receipt for the payments made against that notice. thanks & regards Jay Kamdar [protected]