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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 1117

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B
BIPLAB SADHUKHAN
from Digboi, Assam
Sep 4, 2013
Resolved
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Sir with due respect I beg to state that after sanction the Home Loan of Rs 1350000/- I requested in writing to Asstt.General Manager , SBI RASMECCC, Burdwan ( concerned Authority) to issue the Cheque on 02/09/13 but unfortunately the authority issued the cheque on 30/08/2013 & delivered on 02/09/2013 . Therefore I have been beared not only 3 days extra Loan Interest but also Debited INR Rs.13744 /- on 02/09/13 on the same day of delivery from my Account. You are therefore requested to kindly look into the matter personally to wave the said extra Loan Interest & Debit the INR from 02/10/13 instead of 02/09/2013 as I requested earliar and obliged. Thanking you , Yours faithfully Nepal Ch. Malik HBL A/C NO. [protected]
Aug 14, 2020
Complaint marked as Resolved 
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    A
    arunn14
    from Mumbai, Maharashtra
    Sep 4, 2013
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    Address: Jaipur, Rajasthan

    Dear Sir/mam, I am an account holder of SBI bank durgapur jaipur branch,i am faing a problem of credit card renewal.From last many days i am following up for the same with mr Rjneesh of the bank,but still not got any reply.He is least bothered about my problems.Kindly help me for the same ASAP. Regards, Arun Nair Marriott inc.
    Dear Customer,


    We regret to hear that. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 041609.


    Regards,
    SBI Cards
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      P
      Pritom000
      from Delhi, Delhi
      Sep 3, 2013
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      Resolved

      Respected Sir/Madam, Recently I have transferred My A/C from SBI Dergaon Branch to SBI Hojai branch, but my CIF Code is not been transferred so I am not able to properly operate my account. I have sent request to SBI Dergaon Branch but yet they are unable to do so. Please look into my request and do the needful. Thanking you, PRITOM KEMPRAI A/C No:[protected] CIF No. [protected] Ph No: [protected] / [protected]
      +1 photos
      Aug 14, 2020
      Complaint marked as Resolved 
      Oct 16, 2019
      Updated by Pritom000
      Hii
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        N
        nvenkatrav
        from Auroville, Tamil Nadu
        Sep 2, 2013
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        A/c No.[protected].
        I with drawn an amount of Rs.20000/-from ATM on 8-7-13 and debited 40,000/- then I contacted bank authorities they told contact customer care and gave a phone number. I contacted many times but no response then I open sbi site online and sent a complaint through email regarding this incident. After some time a phone call received and asked regarding this issue and I told them and asked debit card no and PIN no. I told all the information which they asked. After end of phone conversation within one hour total amount in my account Rs.32000/- withdrawn unauthorisedly. Again I approached bank authorities and said all this, they told me we cannot do any thing but bank authorities not asked account details. And advised contact customer care to block the account and come and apply new debit card I did so. I received new debit card and new PIN in the 1st week of august-13. My salary of Rs.35000/-is credited on 8-8-13 and I noticed on 22.8.13 that the total amount was with drwan by some one.How can it possible this after blocked my account.They gave a number after blocked account i.e.[protected]. Then asked bank authorities regarding this and open account and see how can it happend but it was transacted old account number and customer care authorities said that the account was blocked . The Bank authorities said that they cant do any thing.Before this I complaint through email and they gave reply to contact Home branch (copy enclosed). What can I do for recovery of my total amount.


        COPY TO THE HOME BRANCH MANAGER
        Mr. Mr. NEKKANTI VENKATA RAO
        Your Complaint With Ticket No. CD[protected] has been attended to and closed after resolution as under.We regret the inconvenience .If your grievance persists, please Contact your Home Branch or call us at our Toll Free Nos. [protected]/[protected].

        We regret the inconvenience. High /small denomination notes are exchanged at branch. Please visit the branch.
        We thank you for sharing with us your feedback on the services rendered by us and assure you that it will be our endeavour to provide quality service at all times. We look forward to your feedback in future also.
        Thanks and Regards,

        Team SBI
        Aug 13, 2020
        Complaint marked as Resolved 
        DON’T RESPONSE ANY MOBILE CALL IN THE NAME OF YOUR BANK CUSTOMER CARE. BECAUSE THERE IS SO MANY FRAUD PEOPLE WHO CALL YOU IN THE NAME OF CUSTOMER CARE & consumer forum, AFTER TAKEN YOUR ALL DETAIL LIKE ATM DEBIT CARD NO. AS WELL AS PIN NO. DATE OF BIRTH, THEN THEY WTHDRAW MONEY FROM YOUR ACCOUNT WITHOUT YOUR KNOWLEDGE. SO BE CARE FULL. IF YOU HAVE ANY PROBLEMS GO & MEET YOUR BRANCH MANAGER OR CALL BANK CUSTOMER CARE TOLL FREE NO. WITH REGISTERED MOBILE NO. DON’T RESPONSE ANY EMAIL ALSO. SO BE CAREFUL. ONE THING YOU SHOULD KNOW THAT CUSTOMER CARE NEVER CALL YOU OVER TELEPHONE. IT IS YOUR RESPONSIBILITY TO KNOW YOUR COMPLAIN STATUS TO CALL CUSTOMER CARE TOLL FREE NUMBER.
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          M
          madha96
          from Salem, Tamil Nadu
          Sep 2, 2013
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          Dear sir,
          I am Madhan prakash.M were filed a complaint against releasing the original land document on 8th Aug 2013, thereafter a field officer from SBI idappadi branch came to my home, on 12 Aug 2013 to meet me and said that we will release your original land document within a week.
          Since more than 18 days were passed but even now we did not get any further update about it.
          I am sincerely request you to take a speedy action/steps at SBI branch idappadi to return the original land document.
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            I
            iniyathalam
            from Chennai, Tamil Nadu
            Sep 2, 2013
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            Staffs working in State BANK of India ( ARUMBAKKAM BRANCH) , are not responding to the customer complaints or requests. They feel happy to make the customer to wait for long time.Well, for the employees of state bank, it is very hard job to reply the custromers, in need. Don't they humans? Why don't they cant understand the people who are waiting are also a human.
            Aug 14, 2020
            Complaint marked as Resolved 
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              P
              Phool Chand Chahar
              from Gurgaon, Haryana
              Sep 1, 2013
              Resolved
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              Dear Sir/Madam I 645353-N Hony Flt Lt Phool Chand Chahar of Indian Air Force retired from service on 31 May 2012(AD) and granted pension and other benefits of MWO rank and receiving the same till date . Now a revised PPO Corrg No 0008/14/B/13046/2012 dated 10 Jun 2013 has been issued by Dy CDA (AF) New Delhi for grant of pension of Honorary Flt Lt wef 01 Jun 2012. I am facing financial hardship. May I request your kind office to look into the matter and release the amount at the earliest. Local SBI branch Kanwar Nagar Jaipur has been contacted but expressed their inability to to do anything except reminding SBI CPPC New Delhi on this issue. Thanks Honly Flt Lt Phool Chand Chahar M- [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
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                B
                bula_82
                from Gurgaon, Haryana
                Aug 30, 2013
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                Address: Kolkata, West Bengal

                please note that my Term Deposit amount matured on dated 07.07.2013, a/c no. [protected] but when I go for withdraw the Term Deposit to SBI Kalikapur branch Kolkata-700078 they told me that your Term Deposit amount hold by SBI credit card Dept. but there is no outstanding from the SBI credit card no. [protected]. So, check the status & disburse my maturity amount as soon as possible. Thanking you. ANANTA MONDAL [protected] [protected]
                Dear MONDAL

                Thanks for talking to us. Trust your queries have been responded. Please confirm if any further assistance is required.

                Thanks and Regards,
                SBI Card
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                  K
                  kartikpachotiya
                  from Pune, Maharashtra
                  Aug 29, 2013
                  Resolved
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                  Resolved

                  On 24.06.2013 i made online fee payment for Tata Docomo Recharge of Rs.500/- through my SBI Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned below.





                  Thanks & Regards
                  Kartik K. Pachotiya
                  ([protected]@yahoo.com)
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  bill desk — money deducted but failed and refund does not come

                  I have paid the electricity bill of WBSEDCL on 02/01/2013 amt 1560.49 transaction id is 11355004/MBBR[protected]/BILLD through bill desk but it failed transaction but money deducted from my a/c and it was not refunded till date so what should i do now please help me.
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                    A
                    aruney
                    from Madurai, Tamil Nadu
                    Aug 29, 2013
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                    Address: Chennai, Tamil Nadu

                    A/c no.[protected] SB Egmore Chennai sms to be sent on mobile no. [protected] . Since long the balance and withdrawn amt. whenever some transaction is done is not given. sometimes the sms comes after many weeks secially when done by ATM, recently , the balance amt. was sent to the no. on 23/8/2013 while the sms reached on 25/8 whereas no transaction took place on 23/8/2013 , the transaction was done only at the begining of the month at that time no sms came. This creates a confusion and lowering of our trust in this kind of system. This kind of complaint was given earlier too in writing.We have already lost Rs. 5000.00 without withdrawing the money. Pl. correct the situation and intimate us. Thanks Deokrishna.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      J
                      johnson kumam
                      from Delhi, Delhi
                      Aug 28, 2013
                      Resolved
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                      Resolved

                      Address: Bargarh, Odisha

                      To , The Executive Officer SBI Card & Payment Service Pvt. Ltd. P.O Box no. 16 G.P.O New Delhi Subject :- Request for Cancellation of SBI Credit card R/Sir , With due respect and most humbly submission and I beg to state some few lines for your kind consideration and favorable action please . I Prakash Bhue presently posted in 174 Bn CRPF , District Police Line Chaibasa , West Singhbhum , Jharkhand I duly open a SBI Credit Card holding Card no. [protected] to your SBI Branch and above Card issued to me by your SBI Branch during September 2012 . And here I request for cancellation of above said Card due to domestic problem . And hereby like to refund all available balance to my SBI Account bearing A/C No. [protected] ( SBI Branch Bargarh , State - Odisha , Code No. 00025 and IFS Code No. SBIN0000025 ) . So , I therefore request to you please kindly grant my request for cancellation of my Credit Card . Thanking you Your’s Faithfully Date :- 28/08/2013 F/No[protected] Place :- Police Line Chaibasa , Jharkhand Rank :- CT/GD Name :- Prakash Bhue 174 bn crpf
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      I have informed to my SBI branch (code no 7699) for cancellation of my CREDIT CARD on 08.08.2010. My card No. [protected] and already submitted to SBI Branch Manager with an application on 08.08.2010 for cancellation.

                      Ten days before one call received from Bombay about cancellation of card. They told me it will be blocked & new card will be issued. But I have seen again unclaiming bill generated on 01.09.2010. So I request again to CANCELL it immediately. I DO NOT REQUIRE THE SBI CREDIT CARD AGAIN. I am helpless. Nobody listen about the cancellation.

                      [B. K. DASH]
                      Energy Manager
                      NPM, JAGIROAD. ASSAM
                      Mob:[protected]
                      P&T:[protected]
                      Dear Johnson

                      Thanks for talking to us. Trust your query have been responded. Please call SBI Card helpline for further assistance.

                      Thanks and Regards,
                      SBI Card
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                        K
                        k_ranjan70
                        from Gurgaon, Haryana
                        Aug 28, 2013
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                        Address: Saharsa, Bihar

                        I have applied home loan for purchase of new flat at State Bank of India Kanp, Saharsa,Bihar.Branch code no.-8152.I have submitted all the authentic paper but Mr. Koushal Kishour Jha Loan Section Officer RACPC office saharsa intentionally hashed me three month.After that our file is rejected and he says apko loan nahi milega. I am presently working at Hindustan Construction Co. Ltd, Mumbai.Posted at Muzaffarpur, Bihar. My present salary Rs 77000/- Month. I request you please investigate the matter and my file. Why i am not eligible for home loan from SBI. My loan file is presently at SBI Kanp Branch (Code -8152).
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                          R
                          rajam55
                          Aug 27, 2013
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                          Resolved

                          I have SBI card card. In the month of February, they blocked my card due to non payment of bill. I cleared the pending amount by April . Since that time I have been requesting to activate my card. I contacted to customer care thrice and reported the same issue. They responded like card would be activated with in a week of time. Still my card is in declined state. Recently I have complaint number from them.[protected] is my complaint number. I extremely dissatisfied with the service they are offering. Please respond to this complaint as soon as possible.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Dear Mr Mummiddi

                          Thanks for writing to us.We have noted your concern and are currently looking into the matter. Please bear with us in the interim period.

                          Thanks and Regards,
                          SBI Card.
                          Dear Mr Mummiddi

                          Trust your queries have been responded as we have sent the communication at your registered mobile number via SMS. Kindly call SBI Card helpline for further assistance.

                          Thanks and Regards,
                          SBI Card.
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                            G
                            gppadhy
                            from Kantabanji, Odisha
                            Aug 27, 2013
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                            Address: Rayagada, Odisha

                            Sir , Due to some unavoidable reason I unable to deposit in my Public Provident Fund account From March 2011.But when I am interested to continue the same bank said to diposit a fine of Rs 150 (One Hundred Fifty) only towards fine of discontinuity.Although I deposit the fine amount my Public Provident Fund account not accept further fund deposit.
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                              K
                              keshav25jn
                              from Kolkata, West Bengal
                              Aug 27, 2013
                              Resolved
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                              Resolved

                              Dear SBI, I had availed a SBI Spicejet Credit Card which had come with a free Spicejet Voucher. When i tried to use the voucher it said that the voucher was already used. The same was informed to your end but there was no response. when called the toll free no, i was advised to make a fresh booking on A/c of SBI, which i had made. Now i get calls to make the payment whereas the whole conversation was done on mail providing every bit of details. This was a case of cheating and forgery as an used voucher was provided, therefore i seek compensation on the same as this has given me only mental harassment and nothing else. Please look into the matter, as every now and then i get calls to explain the issue every time. Card No: [protected] Please provide with mail id so that the whole conversation can be mailed to you. Neeraj Jain. [protected] [protected]@gmail.com
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Dear Neeraj

                              We regret the inconvenience. We’ll get in touch with you soon. However in the future for your own security we would advise you not to post your personal details on a public platform. You can mail it to us at [protected]@sbicard.com or send us a private message on Facebook.

                              Thanks and Regards,
                              SBI Card.
                              Please revert back as soon as possible, because every now and then i receive calls asking the status of the card payment which is outstanding, but no calls to resolve the issue which is of prime importance.
                              In spite of resolving the issue from the end of SBI, it has given away the case to a Recovery Agent, who has been calling since morning, and giving threatening calls with dire consequences in uncouth and abusive language.
                              Her Cell No being : [protected], name being shown on Truecaller app as Meena Das.
                              This is what SBI has fallen to...
                              No words to express as a Customer.
                              Dear

                              Thanks for talking to us. As discussed we are working on your query and we shall keep you updated with the status of the same.

                              Thanks and Regards,
                              SBI Card.
                              Dear Neeraj

                              We are trying to get in touch with you but unfortunately we have not been able to do so. Request you to please share alternative contact number or a suitable time to call to address your concern on priority

                              Thanks and Regards,
                              SBI Card.
                              The cell no is [protected] and its available.
                              Email id is [protected]@gmail.com
                              Dear Neeraj

                              Thanks for talking to us. We will get back to you on your preferred day and time.

                              Thanks and Regards,
                              SBI Card.
                              Dear Neeraj,

                              It was nice talking to you. As discussed please send the additional information/document as required to enable us to address the issue at the earliest.


                              Thanks and Regards,
                              SBI Card.
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                                K
                                keshav25jn
                                from Kolkata, West Bengal
                                Aug 27, 2013
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                                Dear SBI, This is in reference to the Spicejet Credit Card which was issued by your end with a Spicejet Redemption Voucher. I had applied for the same and received the card and the voucher at the time of joining, but when i tried to use the voucher for a booking, i received a mail from Spicejet that the voucher details provided to me was of an already used voucher. The same was complained to SBI as well as the Credit Card division. After several Mails also there was no reply and the only thing which was told that the matter is under process. Later the Customer Relations Dept was also contacted via the Toll Free no and i was advised to make the booking on behalf of SBI, as my travel was urgent and the new voucher was not provided. It was a clear case of forgery and cheating as an used voucher was provided and further no immediate action was taken. The SBI officials have been calling me and creating a mental harassment as every bit of conversation was provided by mail, yet they call and ask the issue every now and often. I seek compensation as i have been cheated by SBI, by making false promises and providing an used voucher. Please provide the mail id, so that the whole conversation can be sent to you. My new mail id is: [protected]@gmail.com Neeraj Jain. [protected]
                                Dear Neeraj

                                We regret the inconvenience. We’ll get in touch with you soon. However in the future for your own security we would advise you not to post your personal details on a public platform. You can mail it to us at [protected]@sbicard.com or send us a private message on Facebook.

                                Thanks and Regards,
                                SBI Card.
                                Dear

                                Thanks for talking to us. As discussed we are working on your query and we shall keep you updated with the status of the same.

                                Thanks and Regards,
                                SBI Card.
                                Dear Neeraj

                                We are trying to get in touch with you but unfortunately we have not been able to do so. Request you to please share alternative contact number or a suitable time to call to address your concern on priority

                                Thanks and Regards,
                                SBI Card.
                                Dear Neeraj

                                Thanks for talking to us. We will get back to you on your preferred day and time.

                                Thanks and Regards,
                                SBI Card.
                                Dear Neeraj,

                                It was nice talking to you. As discussed please send the additional information/document as required to enable us to address the issue at the earliest.


                                Thanks and Regards,
                                SBI Card.
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                                  P
                                  pushpinder9104
                                  from Dhanbad, Jharkhand
                                  Aug 26, 2013
                                  Resolved
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                                  Resolved

                                  Sir, I want to request that I have transferred my sbi Pension A/C from AF complex Chakeri Kanpur to ISBT KG Delhi. MY CPPC is still not changed from Allahabad to Delhi. Due to which Arrears of pension vide Corrigendum PPO No 08/14/B/CDR/64437/2010 dated 26 Nov 2012 had not credited in my SBI A/C [protected]. Two times I had deposited my Photo copy of Corr PPO to the Branch .Still no action so far.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    I
                                    iamhrj
                                    Aug 23, 2013
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                                    TO THE MANAGER STATE BANK OF INDIA BRANCH-DEVI STHAN MIRGANJ(15999) ARA SUBJECT-TO ISSUE A CHEQUE BOOK SIR, WITH DUE RESPECT I SAY THAT I AM A SAVING ACCOUNT CUSTOMER IN YOUR BANK AND I NEED A CHEQUE BOOK.SO THAT I CAN USE IT WHOEVER I NEED THEM. SO KINDLY ISSUE ME THE ABOVE. THANKING YOU. YOUR'S FAITHFULLY NAME-NAGENDRA KUMAR ACCOUNT NUMBER-[protected] ADDRESS-MANSA PANDAY BAGH SANTOSHI BEAUTY PARLOUR (ARA).
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                                      S
                                      Siddarth Anand
                                      from New Delhi, Delhi
                                      Aug 22, 2013
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                                      I Have been very dissatisfied with the services, they promised me that I have I have an offer to convert my outstanding due in installments, no one has called me since then, I have sent several emails to them for which there has been no response, they keep on calling me for money, can someone call me so that I call explain my situation at [protected]
                                      Dear Siddarth

                                      We tried to establish contact with you at 3:57 PM but we were unable to do so. Request you to please share suitable time to call to address your concern on priority.

                                      Thanks and Regards,
                                      SBI Card.
                                      Dear Siddarth

                                      Thanks for talking to us.Trust your query have been responded. Please call SBI Card helpline for further assistance.

                                      Regards,
                                      SBI Card.
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                                        H
                                        hemu Negi
                                        Aug 22, 2013
                                        Resolved
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                                        Resolved

                                        my name is himanshu negi and my account no. [protected].I used my sbi atm debit card in swap machine on 27 july 2013 with reliance digital at delhi but the payment was unsuccessful and the amount rupees 21330 was debited on my account.i make a complained about this transaction to sbi customer care service and received a complained no. PO[protected].but no best respone provide to me and again i was made another complained on 19 august with my sbi branch and recieved complained no. PO[protected] but again the complained closed and no refund provided and now today 22 august 2013 i registered complained with my branch and hope for best response...but please accept my complained and take appropriate action in regard this because here 26 days left but no refund provided...
                                        Aug 14, 2020
                                        Complaint marked as Resolved 

                                        S.B.I — amount debited

                                        sir,
                                        i manjunathreddy.p A/c no : [protected] my amount is debited from my account, so please verify it
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