[Resolved]  SBI Credit Cards — SBI Credit Card - Over limit fees and late payment fees

SBI Credit Card — charges of late fees

i have an sbi credit card no-[protected] .i have an limit of rs 20000/- my bill excess of rs 22000/- and i am paying reguraly minimum amount .but they are charging late fee also.i please request you to reversal of all late fees which charged in my bill.than only i will pay sbi amount.

SBI Credit Card — Charges & Fees

I have been using credit cards since 1999, but never was any of my payments delayed in any of my Credit Card transactions nor was I charged any fees.
But SBI Cards is not resovling my queries pertaining to the Late Payment charges & fees it has debited to my account. There is deficiency of service and they have debited unnecesary charges and blocked my card. The have sent a mail on 26/04/2008 communicating as under:

(We wish to inform you that we have credited Rs.393.26 towards the late payment fee and Rs. 379.24 towards the payment dishonor fee on your account as a service gesture and credit for the same would reflect on your subsequent statement of account.)

Inspite of several mails, there is no satisfactory reply to my queries.I have been made to suffer because of this.

Regards,
Neeraj Thakur.

So for i have not received the statment of my SBI card despahed by u on 9th feb 2009 i will be happy i[censored] will send the revised duplicate bill

Dear Mr Pandian

We regret the inconvenience and Thanks for sharing your details, We will get in touch with you soon and address your concern at the earliest.

Thanks and Regrads,
SBI Card.

Dear Mr Pandian

We tried to establish contact with you at 03:10 pm today twice at your given contact number but we were unable to do so. Request you to please share your alternate contact number and a suitable time to call to address your concern on priority.

Thanks and Regards,
SBI Card.

Dear Mr Pandian

We are awaiting the additional information/documents from your end to help us address the issue raised by you. Kindly mail us the required information at [protected]@sbicard.com.

Thanks and Regards,
SBI Card.

DEAR SIR,

I HAVE BEEN USING SBI CREDIT CARD FOR A LONG TIME.I MAKE MY BILL PAYMENT BY ATM.EVERETHING HAD BEEN GOING GREAT, BUT LAST TIME I MADE MY BILL PAYMENT AND LEFT Rs.3000/- ON, BECAUSE LACK OF BALANCE IN MY ACOUNT.
I THOUGT THAT I WILL PAY IT NEXT TIME AND I WAS AWARE THAT THEY WOULD BE CHARGED ON AMOUNT 3000.
I MADE MY OTHER TRANSACTION WITH THE CARD.IN THE NEXT BILL, WHAT I SAW THEY CHARGED EVEN MY TOTAL BILL AMOUNT Rs. 1, 1600/- LET ALONE Rs.3000.SO I PAID MY REAL BILL AMOUNT AND LEFT JUST DISPUTE AMOUNT Rs.500/- ONLY,
I THOUGT WILL DISCUSS WITH THE CONCERNED DEPARTMENT AND I DID.BUT IN THIS MONTH THEY AGAIN CHARGED 400/- EXTRA ON 500/-.I HAVE BEEN MADE TO SUFFER BECAUSE OF EXTRA CHARGED.

PLEASE DO ME A FAVOR, I HAVE EVERY HOPE THAT YOU WILL TAKE A PROMPT ACTION AND OBLIGE.
CARD NO.[protected],

YOUR FAITHFULLY,
JAVED