State Bank of India [SBI] Complaints & Reviews

Dear Sir,

In the year 2005 when I was posted at Guwahati , I have taken a credit card no [protected] from SBI and I have used that card 4/5 times and made all the payment on time.Then I have been transferred to Jamshedpur on Feb 2009.After reaching in Jamshedpur I never used that card.Suddenly I have received a email credit card statement on 18.08.2009 that I have to pay an amount of Rs 3414.40 as dues, I was surprised and finally I came to know that a cheque no 152051 amounting to Rs2580.00 was not realised.So I have to pay 6014.09 with interest/late fees. Then I have given following mail to them:[protected]
From: prasenjit Mukhopadhyay [[protected]@lntecc.com]
Sent: Saturday, Oct 9 2010 12:31PM
To: SBI Services [services.[protected]@ge.com]
Subject: RE: RE: FW: [WARNING : MESSAGE ENCRYPTED] SBI Card Monthly Statement for Account Number: [protected]
Kindly arrange to send the credit card statement for that the amount of Rs2580.00 has been paid and also sent the credit card statement where you have charged again. I am ready to pay the said amount if you can shown the said two statement.

Please note that I had used the SBI card very few time when I was in Guwhati for the period from May 2005 to Jan 2009 and every time I had settled the amount on correct time. So how you have debited the amount to my card account on 08.06.2009.You have my email ID but you have not informed me about anything for not realizing the cheque also.

Please settle the matter as early as possible. Matter has not delayed from my part so I am not ready to pay Rs 6014.09.I can pay the due amount if any against my cheque if really not realized.

Regards

Prasenjit Mukhopadhyay

But till date SBI not given any suitable reply, not shown the unrealised cheque( scan copy) and every month they are sending credit card statement.Today suddenly I have received a credit card statement for a credit balance of Rs 6250.23.I am really puzzled and so Iam lodging the complain .please solve the problem

Thanks

Regards

Prasenjit Mukhopadhyay
Tel no[protected]

This is with Reference with my earlier complaint to SBI Complaint Board. The Charges which was debited to my account was reversed by SBI because my cheque was debited to my account and the said amount was credited to suspense account by SBI People . The Charges which was Reversed by SBI with the Remark amount Written off has created a big problem for me my name is unnecessarily showing in CBIL List because of this charges waived


Now please help me to sort out the Issue at the earliest.
Rajendra Suresh Dakhale
63/3108 Snehasagar CHS LTD
Vartak Nagar
Thane - 400 606.
Mobile No [protected]


June 9, 2007
To,
The Manager
SBI Cards
Delhi

Ref : Rajendra Suresh Dakhale
Sub : Cancellation of credit card due to deficiency of Services
Credit Card No [protected]

Dear Sir,

I Mr Rajendra Suresh Dakhale residing at 63/3108 Vartak Nagar , Thane – 400 606. My Mobile No[protected]. I am not at all satisfied with the services which is provided to me from SBI cards resulting that I would like to cancel my Credit Card with immediate effect.

I have paid Rs 17,768=62 ( Seventeen Thousand Seven hundred Sixty eight & Sixty two paise by Cheque only. I had issued a cheque from my Saving Account to SBI Card. Cheque is debited in my account on 21/07/2006 as per the Bank Statement from The Mahanagar Co-Op Bank Ltd. From August or September onwards I am getting calls from SBI Payment Services Pvt Ltd Delhi for the Payment They are asking me the payment of the amount which is paid by me in july only. after fighting with them for a month or more I am able to convince them about my case. Till that time every day I was getting calls from different executives. In December I got call from SBI Andheri that your payment is outstanding they are also asking for the payment which is paid by me in July 06. worst part is that they came to my residence for the payment unfortunately I was in office but when I came to know that person from SBI came for payment I immediately called him & tell him the truth. Next day I went to Bank & collected Bank Statement as well as the certificate from the Bank mentioning that the 17768-62 is debited to my account on 21/07/06 and credit send through RBI Clearing to SBI Andheri Branch after two days Mr Mangesh from SBI andheri called me & told me that your cheque was in suspense account now it will get credited to your account. Today is February 23.2007 even 7 days before I have received the bill from SBI cards and asking to pay around 4000 to 5000 for the Interest or something. You tell me sir why I should pay the interest & what about the wastage of time & energy which I have spend to convince to sbi card’s useless people ( They help me after 5 months ). So many times I ask for the senior persons no or name to explain my problem but he didn’t give me the no his mobile no is [protected].


In future I will not go for SBI Card neither I will suggest my friends & relatives reason is that I have got such horrible experience from you people.


Even after paying money, SBI executives were after me like a . ( I don’t want to write ).
You tell me a single reason why customer like me should not launch a complaint against SBI to appropriate authorities. I spoke to Mr Mangesh and asked that why sbi is again sending me the bill and asking for the interest or charges. He has only one answer Next month it will clear.

Now from Two months I am following up this case with Mr Rakesh ( from SBI Payments Services – andheri ) but still I am getting the Bills from SBI .

Please clear this issue immediately otherwise I will hav to go to appropriate authorities due to deficiency of Services against SBI. ( At your Cost ). Please treat this as request or warning or whatever but sort out my issue immediately.

Now hv applied credit card to HSBC but they hv rejected my appl. Sir, Again I am requesting you to do something in my case.

Even on 01.06.2007 I am following up this issue with Rakesh but no response.

I have send my complaint letter to SBI on 2nd June 2006 & received acknowledgement No from But on 9th june I have received call from SBI Borivili Branch 67258320 Executive Name Amit Verma . I think your system is hopeless you tell me what reply I should give your people.






Ranendra Dakhale
(Unsatisfied Customer )

PPF A/C NO.[protected] IN THE NAME OF SANJIV K. AGGARWAL HUF WRONGLY EXTENDED BY BANK BEYOND 31.03.2008 AND CONTINUED TO ACCEPT DEPOSITS AND CREDITED INTEREST THEREON FOR THE Y.E 31/03/2009 AND 31/03/2010 . NOW BANK IS REFERING THE RBI CIRCULAR DATED 25/05/2005 WHICH RESTRICT THE SCOPE OF PPF INVESTMENT ONLY TO INDIVIDUALS .MY COMPLAINT IS AS A CUSTMER IT WAS BANKS DUTY TO INFORM THE ACCOUNT HOLDERS TO CLOSE THE A/C ON 31/03/2008 BUT BANK NEVER BOTHER TO INFORMS ME AND CONTINUED TO ACCEPT THE DEPOSIT AND ACCRUED THE INTEREST THEREON TILL 31/03/2010 IT IS TOTAL NEGLIGENCE OF THE BANK. NOW WHEN I HAVE CLOSE THE A/C BANK HAS DEDUCTED INTEREST AMOUNTING TO RS.152624/- FOR THE Y.E 31/3/2009 AND 31/03/2010 WHICH WAS CREDITED TO MY ABOVE PPF A/C .AS A CUSTMER I SHOULD HAVE NOT BEEN PENALISED FOR NEGLIGENCE OF BANK

i had a investment in sbi contra fund growth ,i did redemption of my fund on 13/10/2010 but yet i did not received a payment.

yogeeta dad ,
aurangabad

I am a retired Air Force personnel and my corrigendum PPO has been received in the Ranchi SBI, Dipatoli branch in the month of Mar-Apr 2010. From there they have sent the same to Patna CPPC Branch vide letter No.717 dated 12 May 10 but till date amount has not been credited in my account. Needless to emphasize that after lapse of more than five months the amount not credited in my account.
When ever I am going to the branch Dipatoli they are telling that we have done our work and now Patna CPPC branch will do the next course of action. Already I have given three reminders to the bank in the month of May, Jul and Sep 10 but no reply/amount credited till date.

respected sir, i m bassically from Amritsar, i have activated my account in Amritsar at the month of september but i did'nt get my credit card till now........when today at the time of 3'o clock in the evening i made a call he treated me badly(Not In A Good Manner) Please Take action against him immediately....

i hope that u will definiately do your best.
thanking you.
Rahul kumar
IGI Airport
New Delhi

My Demat account No. [protected] in State abnk of India, Jogeshwari (w) Branch, I had applied for closing of above demat account at Jogeshwari (w) branch on[protected], but till[protected] work is pending,then I enquire at Customer Care No. [protected], they told that application not received from your branch, then I dial at Jogeshwari (w) branch and spoke to Mrs. Veena she told that application already sent to BKC office on[protected], because of this I face financial loss.

so kindly do the needful.

I want complaint against Tarun Shrma who employee of sbi branch name PALAM DABRI MOR because i went at sbi for submit fee of sbi clerk recruitment but he insult me and said me go out through the bank with your fee challan and not give me specific reason to go out the bank this person is not suitable for bank this person also misbehaved with people when he worked at sbi palam branch. I want to take action agianst him.


BY - Ashwani

MADE FULL PAYMENT (RS.29374) IN DEC. 2006
THEY TOLD ME YOU WILL RECIEVE YOUR CLOSING LETTER WITHIN 2 WEEKS.
NOW AFTER 4 YEARS THEY (SBI CREDIT CARD) ARE ASKING FOR THE SAME MONEY.

I KNOW, NO ONE CAN HELP ME BECAUSE THEY ARE ORGANISED CRIMINAL HAVING BEST INFRASTRUCTURE FOR EXTORSSION.

HAVE BAD TIME ALL CREDIT CARD / LOAN USERS.

Mr. Arasan, SBI Credit Card Division, Chennai tells everything lie about the status and tells unbelievable stories to the customers. Is there anyone else is there to check his health and mental stability to save customers like me?

I am sbi card holder. My card no. Is [protected]. Please change my mobile number to [protected] from [protected] for the updates. Also change my address for monthly statements as "chief manager, vigilance department, sbi, l.H.O, hyderabad".

Thanking you,
V.K.Prakash...

sir i lossed my atm card i need new now im in chennai ,i have tadepalligudem sbi bankbook pls tell me process ,i cant able to come ter .
thank you
my contact no [protected]

Mr. Deepak Kumavat
SBI Mutual Fund
Here with I am sending you Rakesh C Naik and Deepak C Naikmother sign and other details I given in my previous mail
Dear Sir,
Here I am informing you that there is a dispute between mother and sons and they are not take care of there mother and given him mentally torched so now she is suffering from blood sugar Dieses if you want to confirm his mother opinion and so send you represensive at D.K.park society Nr.Rupal canal Address and also asked his neighbours and others so send this details at your computer age management services pvt. Ltd details SBI mutual fund Reference:SBI/COA/3066/12-OCT-2010& SBI/COA/3067/12-OCT-2010
Thanks for your co operation.
CONSUMER COURT ADVOCATE
Shrayes Desai
Mother sign Niranjanaben Naik

my sbi debit card no is[protected] . I have booked a tkt of railway.But while making payment,message -'"Please enter a valid card no"is appearing.I am sbi consumer since 1982.
I appeal senior persons to look into the matter.
Thanking You
SV KOPARDE
[protected]

not ricevid sbi atm card

1. I took a home loan from SBI RACPC Baroda in Feb 08.(Ref RACPC/HL/1328)
2.The EMIof Rs 6579/-is regularly paid through my saving A/c no.[protected] (Panchvati Branch Baroda)
3.It is noticed from statement of account of my home loan A/C no. [protected] that some fine is continuously being imposed since Aug 09
without any notice or information.It is totally wrong & illegal.
4.The illegal imposition of fine resulted wrong increase in outstanding principle amount,which is totally unacceptable.
5.Hence You are requested to rectify the above mistake and reduce the outstanding amount to correct amount by removing the fined amount at earliest.
Name-Santosh Kumar Dubey
Account No.-[protected]
Branch-SBI Industrial Estate Baroda
Saving A/C no.-[protected]
Branch-Panchvati Baroda
Address-A/6 Darshanam Vatika BH Petrofills Bus Stop
Refinery Road Gorwa Baroda-391345
6.I personally met BM Mr Vaswani & Mr Chaudhary ABM RACPC Vadodara ON 3.9.10 & submitted Written comp. regarding this but no result pls advise what to do as SBI is doing nothing to resolve my problem.
no action & reply after all these efforts even EMI is not Increased Plz tell what to do

Dear Sir,
I am using the SBI Railway credit card from more than 4 years. I have paid all the dues..Today I have given a call to[protected] , after all entering the details i want to talk with Customer care regarding cancellation status, the automatic machine is saying"your expecting call time is 15 secs but after even 27 minutes they have not yet attempt the customer call.
Why these customer care people is taking this much time for attempting the call?..They are wasting the customer valuable time. Please kindly take action for this and do the favor to me..
I have already given the complaints twice to SBI Credit card dept (through phone) regarding cancellation of my card,,they said your complaint has taken and will rectify with in 4 working days one time, and 10 working days second time..Not yet i received any calls from SBI Credit card customer care dept.

Thanks in advance,
Ramesh
[protected]

Respected sir.
i am a student and customer of sbi (a/c no-[protected]) there is an unusual widraw of 2700/ rupees from my account on 18/10/ 2010
but ihave not widraw/purchage any thing then why money is deducted? passbook updates showing that it will be deducted by
"ATM TXN 3567 DT" on 18 oct 2010. please given me all information regarding that and in return back my money.....i was change my a/c from sbi chuhatta to sbi chiraiya branch before for month.



your sincere

MD ARSHAD JAMAL
A/C NO. [protected]

One of my friend named Vani Nayak having account in Vijayawada SBI branch.. Had noticed that from her account an ammount of 8000 was found to be missing... when we enquired the branch... we were told... the card was swiped... but to which account money was transfered no details has be given..the transaction was made in the form of 1001 quiet few times.. my friend claims she has not used ATM.. Please help...what should we do to get money back...the account statement says... Bill desk money was transfered .. wat is that even bank employee don have details on that...

Sir/Madam,

I used my SBI ATM card of Bangalore Doorvaninagar Branch on October 18th 2010 at ICICI Bank ATM near by Collector Office Nagercoil Tamilnadu.

I swaped the card for Rs 1500/- after few minutes the machine showed that network problem. So from there i went to SBI ATM Center, there i came to know that my Rs 1500/- was deducted from my account during transaction from ICICI ATM Centre.

Sir/Madam, i request you to take proper action regarding this issue and make me to credit the amount as soon as possible.

My account number is [protected]

Looking forward to hear from you.

Thanks and Regards,

Aswin Kumar V V
Nagercoil Tamilnadu.