[Resolved]  SBI Privilege Circle — cheating by sbi privilege circle

Address:Mumbai Suburban, Maharashtra

i have been offered this so called benefits by sbi privilege circle for which i have paid Rs. 6000/-. At the time of offer they told me that i will be given a one way ticket from any place to any destination in India and i will have to bear the taxes and surcharge. I agreed to their condition. Now they are offering me a private airline ticket and asking me to pay another Rs. 2330/- as taxes for the same. I refused to pay , my complaint is why they cannot give this benefit on Air India where the basic fare is high and taxes are low. why are they offering a private airline ticket where the basic fare is low and the taxes are high. At the time of offering the benefits i was not told that they will provide me a private airline ticket , had i known about this earlier i woudl have flatly refused this offer. I feel this is another way of cheating the public by not explaining the terms and conditions beforehand. I now demand an explanation from them and ask them to provide me with an Air India ticket .or refund me the fare from Bangalore to Mumbai whcih is approximately Rs.3000/-.
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Aug 14, 2020
Complaint marked as Resolved 
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Yes, I have the same view as Brinda thinks. I have fallen in the same trap, now. I have written this to SBI Card waiting for their feedback. I do not what is the fate of this.

Sanjay Tripathi
I Agree with what Brinda has commented
SBI previllage circle is really a fraudulent offer. it is not at all trustworthy. I too experience this card offer. what they charging to your credit card you will not be getting even 1% of benefit out of it. While accepting the offer they told that one way free air ticket for myself and my family up to 2 kids except for taxes shall be given. At the time o[censored]sing actual offer they are not providing complete fare with taxes and discount given. further it is told that due to pick seasons it can be avail for myself only and not to my family. If i want i need to call at other tel nos and request them.

Further they did not give me the accommodation listed in their voucher and I have to accept in some other hotel accommodation. It was all i intimated they well 2 month before of my journey but they fail to answer me on time and on last minutes telling that no other accommodations are there and have to accept this one. I was surprised when i took accommodation in that resort that there was no one there in the whole resort except my family. The whole resort was empty as it is not good resorts to stay for family. The one day rent of resorts was just Rs 650/- per couple per night. which comes to Rs 1300/- for 2 night. The accommodation was given by holidays heritage Pvt Limited. People at telemarketing are just passing buck on either SBI or Mumbai office, Air traveler office and Delhi office for all your queries. No one gives genuine answer. They are just using SBI name for earning money.

I still not cannot used air ticket voucher due too all their fraudulent tactics.

Mr. thaker
SBI Previllage Voucher no :670450 dt 06.10.2011
[protected]

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