[Resolved]  Shoppersstop.com — Faulty business practices by shoppersstop.com

Address:

Pune, Maharashtra

I want to raise complaint against shoppersstop.com
On 25th jan I placed order:3961193 for adidas barracks shoes, these shoes were shown as available on website at that time.I thought of ordering the product from website because size-9 was not available in my nearby stores (althought it was available in few stores). After placing order I sent the mail to estore also that please let me know whether you will be able to deliver this product.
for this mail I didnt get any reply till 5th Feb, on 6th Feb suddenly I got reply saying your order is cancelled due to unavailablity/faulty pieces. I got too much irritated :@ with this reply.
Now I couldnt get this product from any of the adidas showrooms because offer is finished and also this piece is not available.If these guys were having info that they dnt have this product then why the hell did they put up this product in display.
I have incurred 2000 rupees loss due to this faulty behaviour.
Also one more order:4070105 was placed by me recently for some other item, after some 5-6 days i got same reply that order is cancelled.
I think this is not coincidence, this is consistent faulty behaviour of shoppersstop.com.
You can get many such experiences on mouthshut.com as well.

Request you to please take strict and stern action against such branded organisation for such faulty practices.

Regards,
Saurabh Mundhada,
[protected]