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ShoppersStop.com Complaints & Reviews

1.5
Last updated Mar 20, 2024
Complaints 714
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210
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504
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ShoppersStop.com Phone Numbers

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1800 209 6648
63
48
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+91 22 6648 6648
48
31
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+91 22 2844 5060

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ShoppersStop.com Head Office Address

Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India
400064

ShoppersStop.com reviews & complaints page 36

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J
Julie Sunil
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor complaint handling

I had a terrible experience with Shoppers Stop in Bangalore. For one, i never imagined that I shall ever face any issue with their products and when I did, i was quite sure that they will do the needful to sort my case. I had picked two set of Salwar- Kameez during their discount sale at Garuda Malll in Bangaore on 15th Aug. Both belonged to Biba (another prestigious upcoming brand) and did not use the product right away. As I has no reason...
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puneet parashar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding epf amount

sir,
my name is puneet parashar. i have worked in shoppers stop ltd (rajouri garden -new delhi).i left this company 24feb 2009. the head quater of this company is in mumbai . i submit my pf form 1 sept 2009. at your office but till date i didnot get any information. i request to you that plz give me proper response regarding this letter.
my pf no. mh/[protected]...
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R
Ravindra Choudhary
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality of sunglasses with scratches on them within one month of buying

Dear Sir/Ma'am,

I am really very disappointed with the quality of products produced by Pepe. I had bought the above mentioned sunglasses on 15nth June'09 and within 2 months I noticed that there are small little marks on the glasses besides proper storage. I had bought these from Shoppers stop( Fun Republic, lucknow, bill no 2548). I tried to get my glasses changed from Shoppers stop( Great India Place, Noida) however...
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S
sajid.memon
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehavior, bad service by Shoppers Stop (mulund) Staff.

Dear,

Recently I bought a “wrangler” denim worth Rs. 2200 from (very reputed !!!) Shopper Stop (mulund). In the first wash within 5 minutes it lost so much of color that all water looked deep blue. I took the jeans out and its color was completely changed and didn’t have any resemblance with the original one. I went to Shoppers Stop customer care and shown them the condition of jeans. Initially they gave...
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Sarvar Hussain
from Delhi, Delhi
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staus regarding provident fund pending from past 1 year

Hi,

I am sarvar hussain since from past one year i am trying to claim the amount of provident fund but i am unable to receive the amount.kindly request you to settle my provident fund amount.please find below the contact detail for furthur enquire. i hope it will be settled as soon as posible after so many request.

Thanks,
Sarvar Hussain
[protected]...
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L
Lancy Nelson D'Silva
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure to deliver as per promise

I had placed an order for a ladies hand bag from Shoppers stop (website). Since I was in India only for 4 days, I called up Shoppers Stop to check the availability of the item and if it could be delivered to my in Bangalore on or before the 20th February 2009. I was assured by the customer care (Mr. Akbar) that the item was in stock and could surely be delivered on or before the 20th February 2009. I was asked to place the order and then...
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Sanjukta Ghosh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Swipped debit card twice and refused to compensate.

I'd purchased a product from Shopper's Stop, Malad on 02/10/2008 worth of Rs.1799. The cashier asked me to swipe the card twice because she thought there was some problem in the first chance. However in the process the amount got debited twice from my account.
They gave me a letter saying that they've received the amount only once and said that I can collect the money from any SBI branch in Mumbai. However SBI, Mumbai...
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Bhaskar Jayaram Shetty
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pf amount not credited to AC

As per the instruction given to me by the consultancy which handles the clearance of PF for the shoppersstop employees my PF amounts cheque was issued on 26 Aug 08 But till date the amount is not credited to my AC, Yes it was said to me that it would take a months time to reflect in the AC but its not yet deposited can u pls let me know how much more time it will take it has been to long....
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S
Sudipta Roy
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad service/inconsistent response

Dear Sir/Madam,

i bought a pair of sandals from Shoppers Stop Bandra/Linking Road outlet on 22/07/08...the sandals are of the brand 'Class Apart' and were bought during an offer period... within two to three usages one of the shoes had some issue with the heels..ideally the bottom of the heel wears out, while in this case it came off which clearly was a manufacturing defect.. when i called up the shoppers stop people...
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RAVI SHANKAR GUPTA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PROVIDENT FUND

SUBMITTED FORM OF PF IN JAN 08 BUT STILL I HAVE NOT RECEIVED MONEY . ITS ALREADY 8 MONTHS PAST. HOW MUCH MORE TIME IT WILL TAKE .
KINDLY, GIVE MY PF AS SOON AS POSSIBLE ....
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S
Savita Nathawat
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Negligence in service

6th July' 2008, sunday, 6:45 p.m. I myself with my 4 friends went to Shopper's Stop (Bandra, Linking road, Mumbai) there the person responsible for parking asked me to leave my car for valet parking it should be noted that they dont have option to park your car yourself, as they have auto parking they allow only valet parking. I left my car there for valet parking, they usually charge 30 Rs. for parking service but as I...
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A
AZHARAHMED
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RE-ISSUE OF WITHDRAWAL CLAIM..

TO, Dt -
THE ASSISTANT PF COMMISSIONER,
EPO, SRO_KANDIVALI;
MUMBAI.

SUB :- RE-ISSUE OF WITHDRAWAL CLAIM..
REF:- Mr AZHAR AHMED ; PF/ac No-MH/13484/6866.

RESPECTED SIR;

THIS IS TO INFORM YOU THAT I AZHARAHMED WAS AN EX-EMPLOYEE (S05911) OF “ SHOPPER STOP.”KOLKATTA-(CITY CENTRE)...
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Ketan Bhatia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irresponsible staff/unaware of their own rules

I would like to bring to your notice the way this highly renowned retail chain is misleading its customers and to top it all they are not ready to accept the same. Shoppers Stop has been giving away free parking coupons(in malls) to its members as in customers can use these coupons to get a free parking where malls charge for the same. Now as per their "rules" members who own the First Citizen Club(Gold Card) membership can avail...
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V
Vandana Dinkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality Products

1-In the month of September dated[protected] i purchased a shoes from shoppers stopl malviya nagar jaipur worth Rs 1895 for the purpose of gifting it to my husband on his birthday.
2-When i gave this gift to my husband he was very happy and he started wearing it on dated[protected] but suddenly when he is trying it got tourn without any reasong from it above portation wich is made up of sweat leather,
3-When i saw this i was...
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