ShoppersStop.com Complaints & Reviews

Complaint against Shoppers Stop staff, Shoppers Stop, In orbit Mall, Hyderabad I purchased Ray Ban Sunglasses (Receipt attached) on 5th February 2014 night. After couple of days I took them out of the case and wore them. After driving my car few miles suddenly one of the glass came out of the frame. I tried to put it back, but couldn't. I called up Shoppers Stop store and asked if I can get a replacement for the glasses. The store person...

Hello, i have bought i-walk formal shoes today at Shoppersstop-GVK mall, Hyderabad. ITEM No: 130247 i was in Hurry to go home and finally i chosen 1 and told them to pack. when i checked it after coming home, both are different sizes.:( :( :( How ridiculous it is..! i m on the way to my hometown now and will be back on tuesday only, and i must be there in office tuesday 9:30AM. Never thought SS wil do these stupid things, :( :(...

Respected sir,
i did place order from shoppers-stop on 22nd of march having order number[protected], on 23rd of march i did receive mail that my order has been shipped, but today is 27th of march but till now i did not get any tracking number related to my parcel.i did mail them and also call them two times but their answer was only that they will send me soon as possible. They are not doing anything in my favour, so i request u please...

I would like to complain to u regarding my order not being delivered which i placed it on sunday i.e. 8th feb...and till now i did not even receive my order tracking detaills...i even called on the customer support no but i did not get a positive reply. 7 days have already been passed, if this is the condition i regret for shopping from this site because orders are delivered in maximum 5 days on other sites and here i dont even have the...

hi

this is Anshul parihar, Detail are given below.

Name- Anshul kumar parihar
Emp id- s35248
Pf no- MH/KDV/13484/28174

I resigned this company last year, I have not received my pf till now, I tried to call many times to head office, but nobody giving me the exact information. kindly look in to this matter and resolve the problem.

thanks regard
Anshul Parihar([protected])...

Hi I had done shopping at begumpet ShopperStop on 5th of december and inside their store some one gave me a card and asked me to fill it for entry into some contest/prize. Today i got a call from[protected] stating that i was one among 20th others to have won some vouchers for Hotel/Holidays and the stuff. The guy insists that only couple should come and collect it, inspite of me telling him that i have never entered my marital...

I have purchase online a product from Shoppersstop ONLINE on 12th of August. my order number is 5025565. But the order was cancelled later by them as the product was not available with them. But they havenot yet refunded my amount. I kept follwing through mails and calling customer care of shoppersstop but everytime they have the same answer that it will be refunded within a week but it is not yet done...

It is terrific experience I faced with the brand Arrow at Shoppers Stop, Salarpuria Tower-2, Near Forum Mall, Koramangala, Bangalore. Bill is dated 10/08/2013 in name of my firend Srijiv Dimri (with whom I did purchasing), cash memo#:8533, Store Id: 163. I bought a party wear blazer of Arrow brand. It was sale for clearance of stock. The size I tried was of 42 (which can be seen in CCTV coverage) but while packing they packed and billed...

I want to highlight one of the worst services of Shoppers Stop who claims to be best in the industry. Their team has been continuously bluffing me for no reason and afraid of speaking with me on calls. They have committed lots of false promises without any action on it. I brought two products (order no 5004768), a gift to my friend going overseas, on 3rd Aug 2013 through their online service. They claim that the product would be delivered...

Dear Sir/Madam,

I have purchased one Houte Curry wallet (Cost Rs. 799) having 3 months warranty from shoppers stop, Inorbit Mall, Vashi, 3 months back.This product got tear out from stitches and got many cuts even after keeping that product in bag continuously. since the product was under warranty that time, so I went to Shoppers Stop and told them the problem. They said product can't be repaired, they...

I have ordered Adidas show on shoppersstop official website with order number 438579 on july 26,2013. I have paid my amount through credit card on the same date. but after a week the cancelled my order informing stock is not available. but still this product available on the shopperstop website. I have taken this shoe on discount but now they removed discount on this item.I feel they just cheated me. Please look into this issue....

I had ordered for a dress(Item Number:7815979_9418) from www.shoppersstop.com on 05 June2013 and received a wrong product(Item Number:7809361_9101) on 10 June 2013. Which I had returned on 14 June 2013 when their executive came and collected the product. I have received the product again on (22 June2013) which is again the wrong product (Item Number:7809361_9101).

This is the second time I am receiving the wrong product. When...

Hello,

I bought foot wear from "Shoppers Stop, Gopalan Signature Mall, Bangalore" on 23rd Feb 2013. It was a sale item from company INC-5 and at the time of buying I was told that it has 3 months warranty.

After using it 45 days the sole came out. Unfortunately I lost my receipt/bill within this period, but I was lucky that I did the transaction on credit card so I have transaction ID for the same.br...

I have order product from shoppers stop ( ORDER NO 3658249) online website 3 months back 3 items in that in i have received on 2 from them because 1 item was out of stock from their side. i paid money online while purchasing product. Then i complaint to shopper stop that i have not received 1 item. When i called them on there toll free no always they are saying call after some time system is not showing data right now or product is already...

I want to raise complaint against shoppersstop.com
On 25th jan I placed order:3961193 for adidas barracks shoes, these shoes were shown as available on website at that time.I thought of ordering the product from website because size-9 was not available in my nearby stores (althought it was available in few stores). After placing order I sent the mail to estore also that please let me know whether you will be able to deliver this product....

Shoppers stop are openly flouting rules by charging VAT on all discounted items. If you read the price tag of the garments carefully it clearly says 'inclusive of all taxes'.

However after deducting the advertised discount on that sale price shoppers stop again imposes a VAT on the discounted price!! This means as consumers you are paying tax twice. So it means either they are taking double tax from customer which...

Dear Mr. Shrikhande

We visited your store ( TGIP Noida) and did some shopping there on Monday Jan 28th 2013. I want to bring to your attention the kind of experience we had. This single experience had things gone wrong on 3 fronts. I hope you realize that your organization should be way better than giving customers such experience.

1. We found display of “First Citizen” card to get 5% additional discount-...

Hi ,

I have bought CLOTHES from Shopper stop of around 5000 Rs and they have charged me extra VAT on the discounted Apparels
On asking them that is this rule of extra VAT APPROVED by Govt of India , they said that " No , it is not approved by Govt Of India , It is the textile association which has decided on it

Kindly help me out with this

-Sumeet Goyal...

This is regarding order no 3912721. I received the product but I was shocked to see that the trouser under the blackberry suit belongs to some other size. The size of the trouser received is 91 cm where as the actual size is 86 cm. I wonder how could Shoppersstop do such a blunder. This is absolutely a case of cheating.

Also this is not the first time they are fooling the customer. Before this I placed an order for blackberry...

regarding e pf amount
sir,
my name is Radheshyam M. i have worked in shoppers stop ltd (OMR-bangalore).i left this company[protected]. the head quater of this company is in Mumbai . i submit my pf form 20 November 2012. at your office but till date i didn't get any information. i request to you that pl z give me proper response regarding this letter.
my pf no. MH/KDV/13484/22081
my mob.-[protected]
email:[protected]@gmail.combr...