ShoppersStop.com Complaints & Reviews

Hi Sir/Ma'am,

I bought the glares(sunglasses) of rupees 8000 of D&G brand from Shopper Stop Lucknow and after a month we found the bubbles coming on the glasses of the glares, as it was in warranty period we contacted the shoppers stop on 5th feb 2011 and they gave us a receipt with no 1638, when we handed them the defective glares for repair on the same day. They gave us the time period of 36 days which kept on increasing....

I placed an order with shoppersstop.com for 2333 inr. However, I was not at home when the package was being delivered and the guard at the apartment refused the package. this package tracking number is aramex [protected]. The package was therefire returned to shoppersstop with tracking number [protected] which recahe dthem on march 8th. today is mar 15th been a week and they have still nto refunded my money nor responded to my 6 or 7 emails....

Dear Concerned,

I refer to my online order:-

Order Number Date Ordered
2798825 2011/03/05 03:27 PM

Product Description Item Number Unit Cost Status Qty. Total Cost (after rebate)
Red Tape Formal Footwear 5366848_9126 Rs.2195.00 Confirmed 1 Rs.1317.00

I was being told the product generally get delivered in 3 working days although...

My daughter and her friend went to Shopper Stop, Wakdewadi, Pune Branch yesterday 5 March 2011. They parked their three month old AVEO at around 11AM in the car park. The attendent was so rude that instaed of helping the women to park the car was abusive and rude. They parked the car in the paid car park and then shopped for almost 5 hours at the store.
When they came back to the car park after shopping they found one wheel fully flat...

Hi,

I ordered for a gift through shopper stop online shopping (Order Number 2768937, dated 9th Feb 2011). It was not delivered. When I checked with them, they are now saying that the stuff I ordered is not available with them. They didn't even bothered to inform me that they cannot find what I ordered. If it was in their online catalogue, why was it not delivered. They have already deducted the amount from my credit card.br...

In continuation of my previous compliant against Shopper's Stop from where I had purchased my Espirit wrist watch, I would like to share that after keeping my faulty watch for three days in observation this is what Manoranjan Das, Retail OPeration Manager, Ravi Kumar, Department Manager has to say:
"The watch is functioning properly, come and collect it".

This watch which I had purchased from Shoppers...

Dear Sir,

i m having 3 gift vouchers no.[protected] of rs. 500/- & no.[protected] and[protected] of rs. 1000/- respectively. the vouchers are of issue date 24th feb. 2007, which was gifted to me from our company Shriram Chits. Sir as we r not having any outlets of the same at nagpur they got lapsed. Hence, looking to the facts tht u already have received the amount for the things tht havent been brought from yur place i...

I purchased sunglasses from shoppers stop at 14-august-2009,they provide me one year warranty on that product but when i went their for service within warranty period they assured me to provide service within 30 days but now they have taken too much of time near about 54 days to provide service and now they are saying that the service which you want is not applicable after so much time taken .......they simply ignoring to provide service...

Dear Sir/Madam,
I have shopped on Shoppers Stop online shopping for a Ray-Ban sunglasses (worth Rs. 3999), where the catalogue says a Free gift (wrist watch) will be delivered on all orders made on Ray-Ban products. But the consignment doesnt contain any free gift. when reached out to customer care, they instructed me to write an email to [protected]@shoppersstop.com. but i have not got any response from them, and customer care says to...

This fraud was committed by Shoppers Stop, Citi Centre, on 01Sep10.

I bought a Wrangler Jeans from Shoppers Stop along with some other clothings. All of these clothes and the jeans were from fresh stock. As per the price tag attached to the Jeans, its cost was Rs.1595/-.

Due to the discount offer running at that time the place was over-crowded and the queue at the counters were quite long. Standing there at the...

This is in regards to an interview given by me for a senior position at Shoppers Stop. They took 7 rounds of interview stretched over a period of 20 days and kept on asking the same questions every round. Doesn't they understand the candidates work profile at one go....HR kept on setting rounds for several interviews...and it was such a pain to sit for hours.....finally they refused.....They are certainly the most unprofessional bunch...

Dear Customer care Representative,

Myself i am Blessen Cherian. A first Citizen member of Shoppers Stop and my Card number is [protected]. I was in Dubai for several months and i came few weeks before.

I have been in Lucknow Shoppers stop in fun mall in Lucknow on 30/04/2010. My wife had bought me a wallet of BLUE&BLUES from your Lucknow Shoppers stop for my Birthday as a gift.And its a precious gift...

I had bought IDEE Sunglasses from Shoppers Stop of Garuda Mall, Bangalore. I had paid some where about 1500 bugs and had used for the 3-4 times and one fine day i saw that the left side glass had come out of Frame unknowingly. Since the glass was under warranty i took it to Brandfactory Shoppers stop and the guy from there fixed it and gave it saying this would not happen again sir......This happened 2 times again and when i had been to them...

Hello,

It is with great regret that I am writing this letter to you, as i am completely unhappy and unsatisfied with the behavior and the service which the Shoppers Stop Person provided me.
I bought a Casio Edifice Watch on 14th February, 2010 from Shoppers Stop outlet in City Center, Saltlake, Kolkata. And within 2 months the back side of the watch is catching rust. When I took it to the sales person first he told its...

Dear Sir/Mam,
Charging More than MRP this time it is Shoppers Stop.
Invoices Details: -
Cash Memo: - 4479 Date: - 11/04/10, Cashier: Niraj Time: - 16:22, Register: -005
Incident Occurred in Shoppers Stop Outlet - Vashi Inorbit Mall on 11/04/2010
Had bought Baby Bibs and had observed that they had charged INR 499.00/- where the MRP is INR 495.00 /- i.e. INR 4. 00 above the MRP .
Spoke with...

I have purchased the following items from shopper stop, Malviya Nagar Jaipur (rajasthan) on Dt[protected] in evening(between 7.30-8.30). At the time of purchase, I got the confirmation from your executives to change the item ( reason – It was a gift ).
The Same day, my purse and mobile was lost (Stolen). The bill was in purse so bill was lost too, I conveyed all the things to your executive (Mr Vaibhav ) but he was helpless.br...

Sub: Harassment by you r managers and executives at Shoppers Stop Lucknow.

Today on 3rd Feb 2010 an incident spoiled our relation and for which I will be dragging you yo consumer forum and will communicate this incidence to media and newspaper very soon.
The incident took place at Shoppers Stop, Gomtinagar, Lucknow where we have shopped for around 20K worth things. In this it included 4 shirts of “Mario Zegnoti”...

Order #2513505 was placed and i returned two salwar suits item numbers 4349024_9565 and 4326928_9111. i need to get refund for 1222. but they refunded me only 611. they sent me an email saying they received only one suit. and dupatta only from other suit. complete lies. and then they don't reply to my emails or phone calls. WORST COMPANY TO SHOP WITH. all this for being golden glow customer. i requested them to open a dispute with courier...

I was visiting family and friends in India and my wife insisted that I buy a watch, as I had was almost 4 years old. She took me to Shoppers stop and I was attracted to a "Fossil" watch. I checked the price it was 9750/= and I was informed that it was a Global price for the watch. I trusted the guy and purchased the watch. I went back to Hong Kong and showed it to my friend, he started laughing loudly .. that I was a big fool and...

1 month back i was shopping around in shoppers stop at inorbit mall,vashi.One of the staffs there asked me to make a membership card saying that you will get a FREE car/bike parking in the mall where there is a shoppers stop outlet.For this I will just have flash the shoppers stop membership card to the parking guy.Considering that I am a frequent visitor of that mall i decided to have this card.Today when I went to inorbit mall(which has...