ShoppersStop.com Complaints & Reviews

Bought a footwear of lemon & pepper from shopper's stop and within a period of 15 days the defect occurred. I took the footwear at shopper's customer service for repair. After 2 and half month they are replying it has been returned from manufacturer without repair. Is it my fault? Is it worth to buy from shopper's . Your logo is dedicated to customers. ..really? I faced embarrassing situation in party despite purchasing worth...

sir, i had ordered one shirt on 28th jan 2015 on shoppers stop website, i had completed the transactions and order no. had been received. But finally on 3rd feb 2015, they had informed us that stock is not available.. This is not acceptable..Please support me in revert back the payment as well as this issue, Here after this type of issue should not happen to any customer......

I purchase Vettorio Fratini products from Shoppers Stop after payment I requested for carry bag they refuse, Then I read the bill terms and condition which does not implies anything about carry bag, then again I requested still they refuse by the store cashier Mr Amrendra Store ID no 39334. Then I left the counter, I felt shame and harassment carrying the products open in my hands during the shopping hours in the Anzal Plaza Mall. This kind...

When I first visited shoppes stop Surat, people at billing desk asked me to purchase a membership card and said about its benefits among which parking charge waiver was one of the benefit . I agreed and purchased the membership. After that I went there 4-5 times and made purchase and presented the parking bill to make the waiver but it didn't happened. I made regular complaints about the issue and in return I didn't received any satisfactory...

The staffs of shoppers stop, city centre are very ill mannered. They sell products and when any issue comes, they never try to solve it. I bought a haute curry bellies on 14th December 2014 and after wearing for an hour, I realized, the shoes are coming out while walking. So, I went to the outlet and told them the issue, they didn't even tried to fix the issue. I was so very disappointed with their behaviour, that I left the bellies there...

I purchased these sunglasses on 11 December Order number 6464483. After receiving i checked these glasses were not same as shown in the picture and also of a lower quality than the original glasses. I had spoken to them a number of times but to no avail. They say it is non-exchangeable and non-refundable. Kindly assist me with this issue...

After being a loyal customer with shoppers stop it's astonishing to see the way the service is in shoppersstop vashi in orbit mall.. After purchasing a esprit watch in August 2014 as a gift to someone else for an amount of around 7000 rs, the watch has already stopped working. And after giving it back to ss to repair, it's been more than a week and no response. Is this really the service we get after being so loyal? Not only this, at the...

I felt cheated by SS outlet at Rajouri Garden, New Delhi. Though I was never interested for so called sales and priviledge cards, I was somehow pursuaded by marketing desk on 26.07.2014 to go in for First Citizen card which offerenced freebies and offers like features like discounts, points, freeebies and blaw blaw... 1. Freebies in the form of booklet of coupons (my first shock came in while dining at KFC - First coupon - expired March...

a few months back I had purchased a ladies hand bag of brand name "haute curry " from your Inorbit mall - vashi (New Mumbai ) store, it has been sad experience that after a few months only the outer skin has all peeled off even after using the bag sparingly. I know shoppers stop may say that - "there is no guarantee for such products..." etc etc... but the fact remains that we customers certainly lose faith ...that even after buying...

i purchased some cloths from Shoppersstop.com my order number is 6342978.i file complaint for return of 2 of them. But even after 12 days no action has been taken.they are not serious about pickup. every time they say we will pick up in next 48 hrs.i want corrective action for this issue including an apology letter from there senior manger....

Shoppersstop online purchase is a Big Fraud Company. They have got details of my ATM card and credited amount but not deliverd my Ordered Material. However have even contacted Customer Care no proper response given. Planning to take legal Action against the company. I strongly recommend not to buy online on Shopperstop Website....

I had brought a IDEE glasses on 19th OCT'14 at Shoppers Stop, Kukkatpally Hyderabad. I have used it for 4 times totally from the day i have brought. The Frame is so hard to open and close from the first day. The seller said that's how it works. But on 3rd Nov'14 when i tried to open, the Right glass from the frame came out and i loose the control and got too much angry on the seller and also on the brand. I have recommended the same brand...

Dear sir, on 15 Sept 2014 I ordered a hand bag from shopperstop of amount Rs.699 & my order id is 6224432. I had done the payment through credit card. The order was cancelled from shoppersstop due to unavailability of the product. But till yet shoppersstop has not refunded my amount till yet. Already I complained & mailed to them still there is no response. The company is simply cheating the customers. Though the product...

Dear sir, I 've cancelled my order no 6224432 on 15/9/2014. But till yet my amount is not refunded.It's already 10 days past. I already complained many times to customer care of shopperstop, but there is no response. Pls do the needful & take proper action against it & refund my amount. Regards SATYABRAT BARAL...

I bought a pair of puma shoes from Shopperstop.com in Thane. The shoes did not fit me properly. I requested a reverse pickup the next day I received the shoes as I was leaving country and the new pair would not have arrived on time. They told me the shoes will be picked up in 3-5 business days. It has now been more than 14 days and we have called them at least 10 times. The customer support department people keep saying sorry but nobody does...

Hi I purchased a pair of jeans from shopperstop.com banking on the Shopperstop brand name. The jeans didnt fit and I requested for a reverse pick up and refund back as they didnt have another size - I was given a request no. and assured it would be picked up in 1-2 days - its been 14days+ and they STILL HAVE NOT BOTHERED TO PICK IT UP DESPITE 6+ TELEPHONIC REMINDERS AND MAILS again as I was expecting 2 packages - the courier person...

my first citizen card [protected] is a god card, however I have not received the upgraded card since the past 2 years. I went to Shoppers Stop at City Centre Kolkata, more than 4 times in this 2 years only to complain abt it and get a resolution. To no use could the customer service manager help me....

Please read the letter i wrote them which has all the details- Hello Shoppers stop, I am a very regular online shopper, I’ve shopped from Various online shopping portals trending in the market and have had a really Good and satisfying experience but the experience that I had with your website is very very disappointing and Unsatisfactory !!! I had placed order# 5779102 on 31st of may 2014 after spending so much time...

Respected Sir/Madam, My name is Barjinder Singh and my PF account # is MH/KDV/13484/30886. I left the Shopper Stop 7th Sep 2013 and Submit the PF form to HR on month of Dec 2013. But wheni check my PF status on shopper stop online portal which is (http://www.pfoutsource.com/ESSClaimStatus.aspx) is still showing pending and the last status is updated on the portal 26 March. Sir request you please help me to get my PF as i am thinking...

This is by far the worst online store, I have come across. Later my friends told me that they have faced the same issues. The order was placed on 27th April and today is 11th May and all the products are yet to be delivered. When you speak to the customer care, they tell you the status, which is of no use and none of them registers a complaint or take it forward. I shop online at a regular basis and everyone is so quick to arrange and deliver. I...