[Resolved] Shopping. Indiatimes.com — non delivery of product AB SHAPER order no.[protected] dted[protected]complaint no. 1096860 of[protected] | |
To. M/s Shopping .Times of India Sir, Sub- Order No.[protected]/23509 Ref: Compalint No.1096860 Apropos, I would like state the following facts that, Order for two items Shaper cum pwister which is costing Rs, 2999/-+ delivery charges of Rs, 250/- which I have recieved the item 2) AB shaper on the same Order No.[protected]/23509, and paid Rs, 2999/- + delivery charges Rs., 350/- together i have paid Rs.6598/-through Iternet through my credit card, which you have recived and confired. The second AB shaper is yet to be recived by me. But on 19/06/09 at 10.40 AM, you have sent an SMS to me, statting that, you hvae shipped consignment which i ahve not recieved so far. I am good old customer of your shopping division(Cell No.[protected] So far your maintianing good customer relationship and giving prompt and efficient sevices. What happend to you now, I feel there is some thing, You have meessed it up, Not albe to solve it. This shows that you have the working paralatic syndrom, try to crue this syndrom and come back to your origainl position now i wannt that you should act and send me the consignment caotaining the AB Shaper. Immediate action in this matter is highly appriciated. Thanking You Your's Sinceraly N.Nagaraja Rao NAGARAJA RAO N 110A 3RD MAIN CIL COLONY SANJAYNAGAR BANGALORE 560094 Your Cheque/Draft payment should be payable to; FTV :24001:01:0906:396827 Cheque Number Telephone Number Amount Enclosed (Rs.) Bank and Branch Res: Mobile: Please furnish your name^a_nd contact phone auniher-wilfa STCt codeon reverse of the chetpte /130: [tease ttetacfl tttts coupon aricr send with payment to Card Division at the above address. CARD DIVISION, R.B. & S.WING Naveen Complex, 14, M.G. Road, Bangalore - 560 001. Email; [protected]@canbank.co.in web http://www.canarabank.com NAGARAJA Credit Limit 25000.00 •Available Credit Limit 18402 Statement Period 21/05/09 to' 21/06/09 Statement Date 22/06/09 Payment Due Date 10/07/09 •Available Cash Limit 10000'" Amount (Rs.) Sale Date Reference Number Activity Since Last Statement 23/05/[protected] Times Internet Ltd., DEL in 6598.00 Rupees 6598.00 will be debited to your a/c 5500 with Our BANGALORE I I Sc branch on 10/07/09 --- On Wed, 7/1/09, Nagaraja Rao <[protected]@yahoo.com> wrote: From: Nagaraja Rao <[protected]@yahoo.com> Subject: Order Shipped is not yet reached To: abhishek.[protected]@gmail.com Date: Wednesday, July 1, 2009, 9:40 AM --- On Tue, 6/30/09, Nagaraja Rao <[protected]@yahoo.com> wrote: From: Nagaraja Rao <[protected]@yahoo.com> Subject: Re: Your Order Is Shipped To: [protected]@timesgroup.com Date: Tuesday, June 30, 2009, 10:32 AM Date: 30/06/09 To. M/s Shopping .Times of India Sir, Sub- Order No.[protected]/23509 Ref: Compalint No.1096860 Apropos, I would like state the following facts that, Order for two items Shaper cum pwister which is costing Rs, 2999/-+ delivery charges of Rs, 250/- which I have recieved the item 2) AB shaper on the same Order No.[protected]/23509, and paid Rs, 2999/- + delivery charges Rs., 350/- together i have paid Rs.6598/-through Iternet through my credit card, which you have recived and confired. The second AB shaper is yet to be recived by me. But on 19/06/09 at 10.40 AM, you have sent an SMS to me, statting that, you hvae shipped consignment which i ahve not recieved so far. I am good old customer of your shopping division(Cell No.[protected] So far your maintianing good customer relationship and giving prompt and efficient sevices. What happend to you now, I feel there is some thing, You have meessed it up, Not albe to solve it. This shows that you have the working paralatic syndrom, try to crue this syndrom and come back to your origainl position now i wannt that you should act and send me the consignment caotaining the AB Shaper. Immediate action in this matter is highly appriciated. Thanking You Your's Sinceraly N.Nagaraja Rao. --- On Fri, 6/19/09, [protected]@timesgroup.com <[protected]@timesgroup.com> wrote: From: [protected]@timesgroup.com <[protected]@timesgroup.com> Subject: Your Order Is Shipped To: [protected]@yahoo.com Date: Friday, June 19, 2009, 10:32 AM ORDER SHIPMENT MAIL Dear N This is to inform you that we have shipped the following order numbers: Order Details Order Number Products Amount [protected] Free Lunch Box On Purchase By Credit Card - 1/1_23rd May(CreditCard/EMI/ITZ) 0.01 [protected] Stepper N Twister + Free Power Saver Worth Rs.2000/-1/1_23rd May(SELFCOD/EMI/ITZ)(Sub - 3) 2999.00 Billing Address AMBUJA 110 A, 3RD MAIN CIL COLONY SANJAY NAGAR BANGLORE 560094 Please quote the order number in all your correspondence. Thanking you for shopping at http://www.shopping.indiatimes.com If you have any ideas, suggestions or any grievances, feel free to send your feedback at http://www.feedback.indiatimes.com . Your feedback will help us to serve you more effectively. You can also dial our Customer Care Numbers for any customer support issues between 8:00 AM to 8:00 PM Rajasthan Gujarat Punjab & Chandigarh Delhi & NCR Karnataka Andhra Pradesh Mumbai [protected] [protected] [protected] [protected] [protected] [protected] [protected] * Standard Local Charges Apply This is a system generated mail. Please do not reply to this message. Any replies to this message will not receive any response. For any customer service inquiries please click here. Click here to know more about the indiatimes My Rewards Program [protected][protected][protected][protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
Sir,
I booked order for GODREJ WASHING MACHINE FULLY AUTOMATIC on o4 Oct 2009 with your executive named Ms Kanika vide order No.[protected] . I asked her to make a note for colour washing machine i.e Blue colour or dolphin blue, Mahroon colour. She stated that she will put a remark and assured me to get the colour of my choice.
To day ie. 6th Oct 2009, I got the delivery from Vibgyor Marketing and Service, 172 Vaishali, Pitam Pura, Delhi-110034 vide order No.[protected] with following discrepencies as under:
a) Buyer name is given on the invoice is wrong.which read- Mr. A Poswal, 211, Nalanda Apartments, Alaknanda, . New Delhi. My correct name and address is - Col.A.C.Poswal, 211, Narmada Apartments, Alaknanda, New Delhi-110019. It should be corrected and new invoice should be sent.
b) I booked for blue or dolphin blue or mahroon colour whereas they have delivered me silver grey. I am not interested in this colour. It should be immediately replaced.My choice for colours are available with the distributor i.e. Vibgyor Marketing and Services.
c) Gift voucher of Rs. 500.00 was not handed over
The above complained was registered with the distributor ie. Official name Ms Kuljit Kaur.
I also made complaint with your customer care Mr. Yashwant vide my complaint No. 245749 dated 06 Oct 2009. I was asked by customer care executive to ring up No.[protected] and [protected].
I tried these numbers. Call was connected twice and I was put to wait- kept on hearing taped voice i.e your call is very important to us.Soon executive will attend you . I kept on listening your recorded tape for first time for 20 minutes and second time about 30 minute.
May I request some one responsible official in India times shopping to attend to my complaints on priority and provide me relacement and Godrej washing machine fully automatic with my colour choice.
An early action will be highly appreciated.
Thanks
Col A C Poswal
I booked order for GODREJ WASHING MACHINE FULLY AUTOMATIC on o4 Oct 2009 with your executive named Ms Kanika vide order No.[protected] . I asked her to make a note for colour washing machine i.e Blue colour or dolphin blue, Mahroon colour. She stated that she will put a remark and assured me to get the colour of my choice.
To day ie. 6th Oct 2009, I got the delivery from Vibgyor Marketing and Service, 172 Vaishali, Pitam Pura, Delhi-110034 vide order No.[protected] with following discrepencies as under:
a) Buyer name is given on the invoice is wrong.which read- Mr. A Poswal, 211, Nalanda Apartments, Alaknanda, . New Delhi. My correct name and address is - Col.A.C.Poswal, 211, Narmada Apartments, Alaknanda, New Delhi-110019. It should be corrected and new invoice should be sent.
b) I booked for blue or dolphin blue or mahroon colour whereas they have delivered me silver grey. I am not interested in this colour. It should be immediately replaced.My choice for colours are available with the distributor i.e. Vibgyor Marketing and Services.
c) Gift voucher of Rs. 500.00 was not handed over
The above complained was registered with the distributor ie. Official name Ms Kuljit Kaur.
I also made complaint with your customer care Mr. Yashwant vide my complaint No. 245749 dated 06 Oct 2009. I was asked by customer care executive to ring up No.[protected] and [protected].
I tried these numbers. Call was connected twice and I was put to wait- kept on hearing taped voice i.e your call is very important to us.Soon executive will attend you . I kept on listening your recorded tape for first time for 20 minutes and second time about 30 minute.
May I request some one responsible official in India times shopping to attend to my complaints on priority and provide me relacement and Godrej washing machine fully automatic with my colour choice.
An early action will be highly appreciated.
Thanks
Col A C Poswal
I B Prakash, I am order in your indiatimes shopping, my order no:[protected], ( 4GB pen drive camara with vedios recording) i am not received any delivery in your indiatimes shopping, please kindly send the details of dispatch and delivery details and courior details
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The order no is[protected].