[Resolved]  Shopping. Indiatimes.com — FRAUD BY THE COMPANY - THEY COLLECT MONEY AND FORGET THE REST

Shopping.indiatimes.com is a fraud. The times of India is loosing its truthness by advertise everyday in their daily newspaper and do daylight robbery. My order[protected] I placed order of sony cybershot last month for which they have collected the money by credit card did not send the products at all.I waited a month later when i called they told my order as been cancelled due to non confirmation of credit card i told them to cancell it. later i got bank call that money as been credited an 1st month EMI as been taken when i called indiatimes i had bad experience they got connect after 25 minuts they told they will refund my money i asked them to give my product but she told she ill get back to me with in 48 hrs but nobody called me
All my complaints have fallen into deaf ears and their service centre employees are all liers who never take complaints seriously. this is my last call to u all pls take my complaint an give little care am not expecting good care from you

I agree with the above. We have been suffereing the same for the last 15 days . We ordered a blackberry which we never received. Everytime we call up the customer care, they promise to revert wthin 24hrs but to no avail. Looking at the numbers of such cases, I am aghast, I think we need to sue them for duping people and causing such harrassment.

I am fully agree with the above statments, since I am also suferring with the same situation. I booked a consignment thru order no.[protected] in the month of Sept. 2009. It was ordered as birthday present to my son which is on[protected]. Still not received any information from India Times. The Customer care phone no. never respond.

I personally advise to not to deal with such a fraud and it is to be enquired by Govt. of India since everyday they are publishing big advertisements.

I couldnt agree more. I ordered for blackberry 8830 on 24th sep. Paid for it through credit card. Its about a month now and my product never reached. They had shipped the product through a domestic courier services called 'Zip couriers' and they dont have thir contact info. This courier company seems to be non existant. I called, i mailed, i threatened to go to consumer court. Nothing seems to matter to them. After dozens of calls with average wait time of around 15 mins, i had to ask them to refund the money. They said, to cancel the order they'll take one week and then another 10 days to refund. I have to wait for my money for no reason. Wonder how businesses still operate with such dismal and non ethical standards

i have make the order for tT9i dual sim mobile phone and payment has been done by cheque my cheque no -136458 dated 16/9/09 of Rs-3149/-
my referance no is [protected] .my awb no.[protected]
my product is lost &my order is cancelled. so plz return my payment

indifferent attitude.lousy customer care executives who have no clue what is going on. each time they say that need is 5-6 working day for resolving the complaint.ordered a Sony Cybershot DSC H50 Digital Camera +4GB Card + Pouch from merchant circonia through indiatimes shopping
Order Number[protected] amount 18565.00 paid through net banking on 19th october 2009.on repeatedly enquiring about non delievery and subsequently refund i was told to contact the merchant circonia Contact Person: Kishore Mulani /Sachin Parab/Sadeep Chavan Contact Number:[protected]/55. NO body attends to these numbers and they appear to be sham. with so many dissatisfied customers something needs to be done against india times shopping so that they are made aware of the power of the consumers.

Thank u all,

I am so thankful to u for I was about to buya mibile phone from indiatimes shopping but seeing all this has saved me from getteing cheated.

Shopping at Indiatimes — Fraud and horrible service, indiatimes

I just happened to order for a product for which an advertisement was given as 4000 plus product offered for Rs 2000 in indiatimes.

I later on got to know the product was not even worth Rs. 1300 but charged 2000 by indiatimes.

I later got the order cancelled through the customer service, but only to receive the product 2 days later and was told cancellation cannot be done and someone in customer service had given me wrong commitment.

One of the product is not in workable condition, which has been sent back, but I am yet to receive the replacement product.

Customer service is so pathetic, they lack knowledge of indiatimes shopping or at times rude,
and each time I called, one would contradict the other.

There are emails to customerservice and other emails which nobody responds, it is just there for namesake.

Horrible is not the word. I hope this experience will refrain others from being gullible to indiatimes advertisements.

Oh yeas I 100% agree with you these indiatimes shopping is a big cheater, never ever buy anything from them. I am also the victim of the same. I am waiting for one of my order cancellation, it been more than 60 days which i ordered in may 2010. But still waiting from them to get my money back. Emailing them and calling them is like WORTHLESS, nobody respondes to it. And customer executives are Hopeless. they dont know anything about anything. They are just a computer operator and they all speak same. PATHETIC.!!

I AM VERY VERY THANKFULL TO YOU PEOPLE, I WAS ABOUT TO PLACE ORDER FOR 6000 RUPEES WATCH.NOW I HAVE CANCELLED IT IN TIME, TNX FOF THE ADVICE

Yes they are fraud i am also facing various issued they have not replaced damaged product in more than 60 days even today they ask me to wait for 24-48 hrs but i don't get response from them anyway, stop this site as so many customers are facing service issues,