[Resolved] Shopping. Rediff.com — Online Shopping Item not Delivered | |||
I ordered for an Ipad Mini Cover (Order No: 8283271) which was mentioned to be delivered in 3 days. Kept waiting but there was no update provided by Rediff.com so I contacted customer care multiple number of times and i was always replied in an email that it will be delivered in next 3-4 days. I called up again 3 days back and they mentioned we will provide you an update by next day. But still no updates and no information when the product will be dispatched. Also, I was surprised when they asked me to contact the vendor directly ( No one picks the phone on the number mentioned ). Why would anyone will purchase from rediff when they will have to contact the vendor themselves. I expect the money to be returned back as i cant keep waiting for the product and keep following up with rediff customer care. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Rediff Shopping / Mp3 Player — Product Not Deliver
Dear Sir,I Placed my order online at 15th March 2010 and company told me that my product deliver to my address between 17 to 25 march 2010 but product does not deliver at my address till 29th march. When i call to customer care they said that your complain forward to the department and not receive proper answers.
Thank You
Rediff.com — Item not delivered
I have ordered a Lotto Shoe (UK-07) on 09.03.2012 with rediff.com. The company charged Rs.1059/- (Shoe Rs.999/- + shipping & handling charges Rs.60) and the amount was deducted immediately from my Bank account.I have contacted several time over phone with the customer care executive of rediff.com but in vain.
Therefore, the same be dispatched within two days or the amount of Rs.1059/- along with interest be refunded directly to my bank account.
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Rediff e shopping — Order item not delivered
I had placed an order of Tool kit - (Make 77812) thru rediff e-shopping mall on 14th Jan'09. The order number for this is 5129881 which was delivered yesterday - 28th Jan'09. To my surprise, the packet I received did not contain the tool kit, instead it contains Building Blocks - "On U Mind Creative Blocks". I had informed the local dealer about it that very day itself. I had paid Rs 1990 + 199 (shipping charges) for this order. So far 8 days have elapsed but no progress is seen.While I was browsing thru rediff e-shopping site, I found that the same tool kit is available from other renowned makes like Fisher Price, Mattel at a much lower price of Rs 999 + 70 (shipping charges).
As a consumer I feel cheated as I was charged approx. double this price for the same item and I did not even receive the ordered item. Despite contacting the local dealer so many times, so far there has been very little progress. I suggest such e shopping should be totally banned and strict action should be taken.