Rediff.com India Complaints & Reviews

Dear sir, I have one order no.8989806 with rediff shopping for "Datawind Ubisurfer9 laptop" on 8th January, 2014. I received the product which was found defective on 16th January 2014 and when I tried to charge it found it is defective as it is not charging. Immediately contacted to customer care through mail("[protected]@rediff.com")and explained all the facts regarding to product which was i received on 17th January 2014. i have return the damaged product ("Datawind Ubisurfer9 laptop" Order No:8989806) to the vendor(Edge Infotel Pvt Ltd 9, DSIDC Complex, Okhla Industrial Area, Phase - I, New Delhi - 110020 Ph: [protected] E-mail : [protected]@gmail.com ) through OVERNITE PARCEL SERVICE, with Consignment number : [protected] and vendor received the product on 26th January, 2014. when i request them replace/refund and they will provide solution in next 24/48 hrs every time but no solution found til today. I am was seriously hurt and lot of frustration because of it, that product is required immediately to my brother for business purpose. If you need I will submit all the mail conversations regarding to product.

Dear sir,
I dr.tanayA, have been using rediffmail for about 8 yrs. But in the month of January I have changed my pass word. But now I forgot my new password . Then I tried and followed the steps in forgot password .. As I have submitted the information as about my favourite pass time it does not accept because I filled the information as one of the option given by the rediffmail to open a new account. As I filled it years ago I could not able to recall. Even I follow the other step to retrieve my password by adopting the other step as to name my mother's maiden name that also not accepted. So please help me to retrieve my password. I ve given this ID to all
my important works . Now I cannot contact with them and I would have got information regarding my job so please help me to retrieve my passwoed contact me to know about me please call me on my phone no.[protected].
I hoe u will help me out from this problem.
Thanks
Dr. Tanaya

As per the return policy of rediff i have to register defective product within 2 days of delivery to initiate return.i had sent the following mail on the delivery day "sir/madam The sony ericsson watch with order number 9144528 is defective and the defect is that the product is not at all working it doesnot keep operating even for a minute and the charge get drained out soon. please get me the best solution for the problem." aswin mathew" Niether they attend calls nor reply to emails i had sent 3 mails of the same type no reply... I think my 2000 rs is gone

I bought a car mobile charger on the Rediff shopping website and it worked only for 5 seconds. I lodged a complaint on their call center but there is no response from them. When I call them nobody listens and they keep giving longer deadlines. Ashish

I have purchase Latest TV Video Game With 2 Joysticks Gun &adapter from Rediff Online Shopping' My order number:- 9046217. But video game not working properly. i have intimate to the company so, many time through e-mail and Phone to get return this product, but there are totally ignore my e-mail and phone and not get any further some positive step for the same. Please consider this as my formal notice to you.

Dear Sir, I had Purchased a Multi purpose Wet & Dry Car Vaccume Cleaner cum Air Inflator..from Rediff Shopping Website ..My details of purchase are listed below.. Details of Order# 8699440 Mode of Payment: Cash On Delivery Item Description Qty. Price Multipurpose Wet and Dry Car Vacuum Cleaner cum air Inflator 1 499.00 Shipping & Handling: Rs.179.00 Total: Rs.678.00 Delivery Address: Thomas Lobo, 9C, Laxmi Industrial Estate, New Link Road, Andheri West. Mumbai-53, MUMBAI, Maharashtra: 400053 INDIA. - Billing Address: Thomas Lobo, 9C, Laxmi Industrial Estate, New Link Road, Andheri West. Mumbai-53, MUMBAI, Maharashtra: 400053 INDIA. - Once your order is approved, we will arrange to send your product to the delivery address mentioned above. Since you have opted for Cash on Delivery, kindly keep the amount of Rs.678.00 ready with you to receive the products. To ensure timely updates of your order, kindly verify your mobile number - Update Detail Do not hesitate to contact us at any point regarding your order. You can follow the status of your order by sending as sms 'TRACK 8699440' to 57333 or by login to 'Track Your Order'. You may also call us at our toll-free number[protected] and our Customer Care will be happy to help you. Thank you, Neha Rediff Shopping Please note I have Not got the Refund Cheque even after 3 months.. although the order was cancelled and item returned within 5 days..I have even recieved a mail on 12 Nov 13 saying that my order is reversed and the Money will be refunded to me.. attached is the copy of that mail as under Hello Thomas Lobo, We regret to inform you that your order number: 8699440 has been refunded. Please be assured that your entire amount will be refunded within 7 working days. Details of Order# 8699440 Item Description Qty. Price Multipurpose Wet and Dry Car Vacuum Cleaner cum air Inflator 1 499.00 Shipping & Handling Rs.179.00 Total: Rs.678.00 In case, you are still interested in the same product, you may call us at our toll-free number[protected] and our Customer Care will be happy to help you. Thank you, Neha Rediff Shopping Please help me get the money back.. Please note Rediff toll-free number[protected] .. Item Pic attached Thanks and Regards Mr.Thomas Lobo [protected] Mumbai

This is absolutely disgusting !!!The services of both of Rediff Shopping as well as the vendor "W.B Group, Bangalore".I had ordered (Order No. 9175355) on February 13, 2014 for express delivery on Feb 14. I could have ordered through any other site, but I opted for Rediff only because of the promised Express Delivery. I received an email confirmation as well. I even called the mentioned number, and some Mr. Pramod ([protected]) confirmed that it will be delivered the same day. I kept waiting and they did not deliver. I called him back on the number some 50-60 times, but he did not received the call. Then I got a call next day that they want to deliver my ordered product. I dont want this to be delivered now. I dont even will allow to cancel it now.AFTER ALL MY ORDER WAS FOR a specific date and it holds NO VALUE if its delivered tomorrow or any day after it !!THAT TOO when I was confirmed by the vendor that it will be delivered by the next day !!!Absolutely non-sense service you people have !! Highly disgusted. I WANT AT LEAST 5 TIMES THE AMOUNT I HAVE INVESTED AS A COMPENSATIONI am sure to take it up to the consumer court and media if you dont resolve it.Kunal Bhardwaj

Rediff is worst shopping site ever. The number supplied for customer service[protected] doesn't work at all. And even if it works once in a blue moon, no one picks up when you select the cancellation option. I sent them multiple emails from my rediffmail and Gmail account to cancel my order of one back cover for a micro max phone. Which they are charging 269/- total, but i found in market for 120/- The email address : [protected]@rediff.co.in is also probably a hoax or one they never check. PLEASE DO NOT ORDER FROM REDIFF SHOPPING

I received the above but your tablet not open its defective .several attempts for lodge of complain dt 9.2.2014 to 13.02.2014, your customer care no [protected] not response and also sent to mail such date but no reply.


plese refund my money


sudhir


mail- dr.[protected]@rediffmail.com

I ordered a Mophie Juice Pack Samsung Galaxy S4 from Rediff shopping website. I saw the vendor is SOUK INDIA. On receiving the product I saw that there was no seal and when I opened it, it had scratches on it and was dented and does not even work. When I put my phone inside the cover it did not even fit. I was cheated by the website and the vendor who supplied it. I have called this number [protected] which is the customer care number 27 times and its just been busy. I have even sent an email to Reddiff but have not gotten any response. I am going to file a complaint in the consumer court. I am also going to report this issue to the TV show FIGHT BACK on Bloomberg TV. Also I'm going to spread this on facebook and twitter just to make sure consumers are not cheated. Souk India are frauds and have no personal details to contact them. I am really dissapointed with Rediff.

I've placed an order of Panache Pan 216 wall clock on 23rd January 2014. They told that they'll deliver it within 7 days. I've received the product after 15days on 9th Feb 2014 and that too the different product. They've sent Panache Pan 218 wall clock which was totally different from the one I've ordered. I've called their customer care and lodged a complaint on on the same day. They've given me the complaint number but didn't had not taken any action against this. Neither they've replied my mail which I've sent to their support id. It is the horrible thing they've done. I have no trust on online shopping from now onwards. My order no is 9064800 / complaint no.[protected]

Cheater Rediff, I had an online shopping experience from your rediffshopping. I booked on 1st Feb 2014, and now its 10th yet the material is not delivered. The expected delivery time is 5-7 days, it has already passed, yet no response from either your side or the vendor side. how pathetic service you do???...I will surely take up this concern on various review sites .Because of you i am not able to gift that product today.Now i will i will take steps against you... My order no. 9113510. Rahul Mob:[protected]

Dear sir, This is Raghu I have received my courier on[protected] evening 4 o clock i checked VENUS MANUAL PERSONAL WEIGHING SCALE-from Rediff shop and gift TRANSACTION ID[protected] my Order NO 9095294 ..Problem is is not showing right weight its showing excess of 15 to 20 Kgs..Kindly Replace the product ...do the need ful this is my first order in rediff and i am totally disappointed .. .. Name : Raghu k Telephone: 91 [protected] Address :no 70 MC Complex Lawley Road Before Aggri University, Near Sbi and Canara Bank Atm Coimbatore-641003 Mail id :[protected]@gmail.com Product details : Br-9201 Venus Manual Personal Bathroom Health Body Weight Weighing Scale Br-9201 Dark Purple amount 357 Till now no response from rediff shop complaint registered through mail and called and registered through customer service also but there is no updation ...

We bought two hooded sweaters from Rediff shopping we selected the size L for my Son who is size L and XL for me as i use size XL. but when the sweaters were delivered we tried them and found it to be cut size. XL was very tight for me and same was the case with my son the L sweater was very tight he hardly could fit in. my son even tried XL but he could not fit in XL too. we realized that the sizes were an issue. my son wrote to Rediff requesting them to change the size if possible or to take back the sweaters. they asked for the order number and then their is silence from their end no response. so i put in a complaint in the complaint section and i received a mail from customer care asking me for order number. i gave the order number after that their is silence no response. my order number is 9023092. i want rediff to either change the size or take the sweaters back.

Dear sir,
As per my order no[protected] evotec men, s boys sport shooes ext 909 8
Rs 649+80=729. Your supply diffrance prodect recd. Evotec mens sport white/ blue
Rs 549+80=629 diffrance rs 100/-refund to me.My case pending tow month .My completnt
Noted toll free no [protected].My complant no 87053.
Your co .Case apply your co consumer forum immeediately to me


Samarathmal nahata
Aashirwad 70, shivji baser nagar near rto
Mandsaur.Mp
Mob no [protected]

We had called on rediffmail helpline but, they advised us to use internet. Kindly check with your customer support for the recording,

Please do not act like a monopoly seller. We were asked to report on eMail and we did after getting the access to internet. However, by your statement, it seems you are completely immune and disregard to customer needs.

Kindly share your mobile number, and your bosses.

It I don't get replacement, I shall go to media and consumer cell unless my hard earned money os not returned or Product replaced,

Please DONT BE INSENSITIVE TO CUSTOMER'S REQUEST NEXT TIME...


Regards,

Deepti Tewari


On Sat, Feb 1, 2014 at 5:46 PM, Rediff-Support <[protected]@rediff-inc.com> wrote:
Dear Deepti,

Greetings from Rediff.com

We would like to inform you that as per our Return / Refund / Replacement policy, we are unable to entertain your query since the same has reached us after the 48 hrs. of the product being delivered to you.

Further we request you to kindly visit Rediff assurance policy on the left most side on the Rediff shopping home page.

Assure you courteous and prompt service on all your visits at www.Rediff.Com

Warm Regards,
Manish
Customer Service
www.Rediff.com

I bought a non stick cookware set from shopping.rediff.com, after the delivery the product was like a throwaway piece with defective parts and quality like as if some one has painted the iron made utensils with black paint. I have been calling the toll free number but no body ever receives the call. Even after dropping a mail to their email ID there is no response.

My name is sandipan chakraborty.I forgot the password of my rediffmail account.The user id of the account is [protected]@rediffmail.com.I have forgotten the security questions about it also.please help me.my another account is sandipan.[protected]@rediffmail.com and my contact no is[protected].please help me sir.The account is really important for me.

I am unable to access my rediffmail account. Either I forgot or someone has hacked my rediffmail (password & security question). My id is "[protected]@rediffmail.com". It's my very important email id. Password help assistance of rediffmail is also not useful. Kindly send me a new PASSWORD on my id "[protected]@gmail.com" as with the loss of this account. I am at great official loss. Please HELP ME...

Hi,

I've been cheated by Rediff.com Online Shopping as I ordered for Skyline Hand Blender VI 9050 (SS Blade) and after 6 days of placing the order, I received the order and that too the a different model which i didn't ordered online.
I ordered for the Skyline Hand Blender VI 9050 (SS Blade) - which is a 3-In-1 Hand Blender + Multifunction chopper and the consignment which i got is of Model Skyline Hand Blender VI 7050 - 2-In-1 Hand Blender.

Please look into the matter seriously, this is first time I ordered anything with Rediff Shopping and I'm really dissappointed with this. I filed a complaint with Rediff Customer care on 10th January and got a auto responder email saying withing 48hrs i'll get a revert and its been 10 days and i've called your customer care 4 times but everytime i get the same thing "Sir, please wait for 1 day and you'll get a revert".

I had been repeatedly explaining my concerns everytime and still no action has been taken in this regard.
Hence I request you to take appropriate action against them so that more of the customers are not fooled.

This is really very dissappointing to see that Rediff.com like companies don't care for your customers and only do fraud and make money.

Regards,
Paritosh Tripathi
[protected].