Rediff.com India Complaints & Reviews

Hi,

I've been cheated by Rediff.com Online Shopping as I ordered for Skyline Hand Blender VI 9050 (SS Blade) and after 6 days of placing the order, I received the order and that too the a different model which i didn't ordered online.
I ordered for the Skyline Hand Blender VI 9050 (SS Blade) - which is a 3-In-1 Hand Blender + Multifunction chopper and the consignment which i got is of Model Skyline Hand Blender VI 7050 - 2-In-1 Hand Blender.

Please look into the matter seriously, this is first time I ordered anything with Rediff Shopping and I'm really dissappointed with this. I filed a complaint with Rediff Customer care on 10th January and got a auto responder email saying withing 48hrs i'll get a revert and its been 10 days and i've called your customer care 4 times but everytime i get the same thing "Sir, please wait for 1 day and you'll get a revert".

I had been repeatedly explaining my concerns everytime and still no action has been taken in this regard.
Hence I request you to take appropriate action against them so that more of the customers are not fooled.

This is really very dissappointing to see that Rediff.com like companies don't care for your customers and only do fraud and make money.

Regards,
Paritosh Tripathi
[protected].

Sir,
I have ordered "INTEX BOSS 5.2" mobile on 07 Dec 13 from Rediff shopping and my order no. is 8832786. I have to get "INTEX BOSS 5.2" mobile and got "INTEX BOSS 5.2N+" on 14 Dec 13. There are many differences in both the mobiles and the prices too are also different.

I have lodged a complaint regarding the same on 14 Dec 13. Till then the rediff shopping is saying that they will pick up the item and i will get new one after they receive the old item. But they have not picked up the item tii to date. Every time i will get the reply like " We apologize for inconvenience cause to you. With reference to your mail, we would like to inform you that we have forwarded your query to our concern department. As soon as we receive feedback from them we will revert back to you".

Please do the needful.

Thanks and best regards

Prashanth Sira.

My email ID is [protected]@gmail.com
and contact no. is [protected]

As from 28th dec I am unable to acess my rediffmail account .Someone has hacked my rediffmail (password &security question), my id is [protected]@rediffmail.com It's my very important email id. Password help assistance of rediff is also not useful. Kindly send me an new PASSWORD on my id- head.[protected]@bamu.net as with the loss of this account, I will be at great official loss.Pl Help me .

As from 28th dec I am unable to acess my rediffmail account .Someone has hacked my rediffmail (password &security question), my id is [protected]@rediffmail.com It's my very important email id. Password help assistance of rediff is also not useful. Kindly send me an new PASSWORD on my id- head.[protected]@bamu.net as with the loss of this account, I will be at great official loss.Pl Help me .

I have ordered perfume of "NEXT'S ADAM N EVE" through your online shopping. I received your consentment yesterday i.e., 7 january 2014. I came to know that these pieces were defected as i opened 2 pieces and got to know that they are not as per requirement. I want you to refund my capital and hence take your order as soon as possible and take action as soon as possible. I will be very obliged.

I ordered an OTG cable from Rediff shopping on 13th December 2013 and it was supposed to reach me within a week. Its been 3 weeks and there is no sign of the delivery or neither are the customer care helping at all. I have emailed them and called them but they are not interested in replying or picking the phone. The order number is 8862762. I would like to know what legal actions can be taken against them. I have already paid for the cable.

i rediff shoppe order for BRITISH GENTS SUNGLASS (Metal Body), But UV400 (Plastic Body) Sunglass is my home delivery My Order No.: 8856946 Order Deliver to 17 DEC 2013, I Contact Daily Customer care but not Response Customer care they are talking me " Your Complaint Register 24 Hours Reply" But not a reply to 27/12/13 to... This product Price Is 300/-Rs. BRITISH GENTS SUNGLASS (Metal Body) they are deliver to me 70 Rs. UV400 (Plastic Body) Sunglass that's is wrong ...

I am using rediff account since 15 years and now I am not able to open my account even when I have entered correct password and user name. It gives error every-time I try to login. Someone has hacked my rediffmail (password &security question), my id is [protected]@rediffmail.com It's our college official and very important email id. Password help assistance of rediff is also not useful. Kindly send me an new PASSWORD on my id- [protected]@yahoo.co.in as with the loss of this account, I will be at great official loss. Waiting for your help at its earliest. Thanks Cell No [protected]

rediff shopping
Order no, 8826254
Merchant partner ; deal mart
Supplier: Gurpreet. Singh/ Esource Delhi

Fabric lint remover was ordered. The fraud vendor, sent a used, defective product which was not working . The product did not even have the battery compartment cover.
I called up rediff shopping but they were not clear about return or refund. I called up vendor on the phone number [protected]...he is not willing to pick up my call.

Such fraud sellers should be banned from rediff shopping ...otherwise customer should not be buying from rediff shopping

I have searched on Internet, this vendor normally supplies defective products to all other customer and still the rediff shopping does not take any action on him.
Please do not buy from such vendors and rediff shopping.
Ananda murthy
[protected]

Rediff Shopping - Order No.8734116 - No replacement or refund made I placed an order at Rediff Shopping to buy a reverseble woman's jacket and Men's Polar Fleece Jacket -Buy One Get One Free on 10th November. I received both items sepately on 13th November 2013.At the time of placing order, (for men's polar fleece jacket-it was mentioned about size that fits all and there was no option to choose the size or colour. )Thats why I placed this order beleiving that the jacket which I will receive, fits to all.When I received this product (2 Men's jacket in green and orange colour )the both jackets were much more smaller in size and both jackets were different from each other in size.Imade call to customer care Nnumber of Rediffshopping[protected] and made a request to replace them and send the same of XL size and in Brown and blue colour.The concerned person at Rediff Shopping asked me send mail on their mail [protected]@rediff.co.in on 14th November, 2013. I wrote another mail to them explain g that I ordered for Polar Fleece Men Jackets with offer "buy 1 and get 1 free" for the cost of Rs.725.00 excluding shipping charges.I received the product on cash payment of Rs.835.00. Now the problem is that both these jackets are small in size and don't fit at all. While placing order there was no option for choosing size and color, but for size it was mentioned - "free size fits all", so I relied on this statement. Now the problem is that these jackets do not fit the person for whom it was ordered. Moreover the two jackets delivered are of different size, even the larger size does not fit. Is it possible to exchange theses for bigger (XL) size, and also that I want Brown and Blue color. So if replacement is possible, please send two jackets of XL size with brown and blue color. If this is not possible then I will request for refund. I received a reply from them which was for some other person who had purchased something else. I wrote another mail to them explaining everything again and requested them to replace the jacket with larger size or if larger size not available, then refund the cost of men's jacket.Since then I have sent them more mails and made phone calls to the customer helpline number but there is no response. Rediff customer care also is very negligent about my complaint.

I placed an order at Rediff Shopping to buy a reverseble woman's jacket and Men's Polar Fleece Jacket -Buy One Get One Free on 10th November. I received both items sepately on 13th November 2013...At the time of placing order, (for men's polar fleece jacket-it was mentioned about size that fits all and there was no option to choose the size or colour. )Thats why I placed this order beleiving that the jacket which I will receive, fits to all.When I received this product (2 Men's jacket in green and orange colour )the both jackets were much more smaller in size and both jackets were different from each other in size.Imade call to customer care Nnumber of Rediffshopping[protected] and made a request to replace them and send the same of XL size and in Brown and blue colour.The concerned person at Rediff Shopping asked me send mail on their mail [protected]@rediff.co.in on 14th November, 2013. The contents of mail are as followings- Dear Rediff Shopping, I ordered for Polar Fleece Men Jackets with offer "buy 1 and get 1 free" for the cost of Rs.725.00 excluding shipping charges.Today I received the product on cash payment of Rs.835.00. Now the problem is that both these jackets are small in size and don't fit at all. While placing order there was no option for choosing size and color, but for size it was mentioned - "free size fits all", so I relied on this statement. Now the problem is that these jackets do not fit the person for whom it was ordered. Moreover the two jackets delivered are of different size, even the larger size does not fit. Is it possible to exchange theses for bigger (XL) size, and also that I want Brown and Blue color. So if replacement is possible, please send two jackets of XL size with brown and blue color. If this is not possible then I will request for refund. Please respond as soon as possible. Thanking you, Jaya Verma Sahay [protected] I received a reply from them given below-Dear Umesh, Greetings from Rediff.com With reference to your mail, we would like to inform you that the product which you have received is the same Product which you have selected while placing the Order. Hence, your query would not be entertained by our enabling vendor partner. Further we request you to kindly visit below mentioned link as our enabling vendor had mentioned all the details. http://shopping.rediff.com/product/10193391 Assure you courteous and prompt service on all your visits at www.Rediff.Com Warm Regardswww.rediff.com I wrote another mail to them explaining everything again and requested them to replace the jacket with larger size or if larger size not availble, then refund the cost of mens's jacket..Since then I have sent them more mails and made phone calls to the customerhelpline number but there is no response.

Dear Sir/Madam,
I had ordered one pair of Puma Axis II ND silver and green shoe (size-06) and also received it today. Due to small size I am not comfortable with this, so I want to exchange it and need one size large (size-07). Please let me know when the product will be replaced. Below is the details of the product.

Name: Ambuj Barik
Order no: 8789596
Product name: Puma Axis II ND Silver & Green shoe size (06)
Amount: 1978
Transaction no:19742688

Thanks
Ambuj Barik

Hi... I placed an order with rediff shopping and made my payment by credit card. I placed this order on 10th of Nov 2013. Order no 8734123. It is 25th of Nov today still i have not recieved my order. The Rediff customer care is telling me to contact the courier service(Logistics Velocity) and ask them about my order status. The people at rediff shopping wont bother to that ...they already got their payment...right? The rediff people cannot provide the number of the courier compnay ...i have to find it in the internet itself and call them up and ask them about my order status. I mean is this a joke that rediff shopping is playing? Or is this a big circus? I have not seen any internet shopping site handling their customers soo unprofessionally. Please people stay away from Rediff shopping. They are not competent enough to deliver according to their promise. Best Regards, Kaushiki Bhattacharya

Hi, My order no' is 8416504 I have asked for refund from rediff shopping 3 months ago and since then I have made several calls and email to them but nothing satisfactory has been done from their side instead they only take false deadlines to get it done and don't even update about the same through phone calls or email. It's only I who calls them often . I request somebody to help me on this, how can I get this sorted out. With Regards, Faisal

hey myself bhagwan ji gupta i have ordered an memory card for my camera and i have not till received it, , not the card nor my money, , , i have contacted many times to rediff shopping but they did not reply and it seems that i have lost my money too, , , so please help me for this my all details are below Item Description price order no. Olympus XD Memory Card 2GB for Olympus Camera[protected] and shipping details, , , , courier company ; aramex aireay no ; [protected] and i have ordered this item on 13 august of 2013, , , your help will be helpful to me

I had ordered a dry fruit cum chocolate box online on rediff.com for my parents in Delhi. The order which I had placed was for 2 kg for RS. 2100.ordr ID - 8692455 Somehow the box that has been delivered is only of 500gm. The condition of the box is horrible as if it is very old. There are no chocolates in the box. The dry fruits are almost black in color and have moisture in them. The dry seem to be extremely old. This is the condition of rediff.com, which is supposed to be a very good online shopping site. On an occasion like Diwali they cheat people like this. What they display on their website is far away than what they actually deliver. They should be ashamed of looting people of their money by such pity tactics, by taking full money and actually delivering such bad quality and less quantity products. They should either refund my money or deliver a 2 kg new dry fruit box with chocolates which I had actually ordered.

I am using rediff account for long and now I am not able to open my account even when I have entered correct password and user name. It gives error every-time I try to login. Someone has hacked my rediffmail (password &security question), my id is deepika.[protected]@rediffmail.com. It's my official and very important email id, all my professional and personal documents are stored in it. Password help assistance of rediff is also not useful. Kindly send me an new PASSWORD on my id- [protected]@gmail.com ASAP as with the loss of this account, I will be at great official loss. Waiting for your help at its earliest. Thanks

I purchased lotto brand shoes through rediff.com online shopping and shoe has been supplied by M/s Aggarwal Enterprises, Delhi 110085. I received consignment today i.e 31.10.2013 through corior and paid Rs.1180/- of above item. When I opened consignment found old and used shoe, It is cheating/ fraud with me by the Aggarwal Enterprises, Delhi-110085. I have complaint to customer care by email on 21.10.2013 about it. he replied as given below:- Subject: <AUTO> 'Rediff=[protected]' old and shoes supply against order No-8676837 From: "Rediff-Support" <[protected]@rediff-inc.com> Thu, 31 Oct '13 7:30a To: You Show full Headers | View blocked images Dear Customer, Thank you for contacting us. This is a system-generated response to acknowledge the receipt of your e-mail. Our Customer Service Executive will respond to your email within two working days. Until then, you can also check for information on Rediff Business Solutions FAQ’s (Click here- http://hosting.rediff.com/faq) & for information on Shopping or Order status FAQ’s (click here- http://support.rediff.com) Please Note: Kindly do not change the Subject line when replying via email since it contains the reference number allotted to your e-mail. This interaction is being tracked through the above reference number. Regards, Rediff Customer Support

i have Ordered a "Brass Finish Magnetic Compass With Cover" price 248 but they have sent me a very ordinary compass which is available at kolkata by 10n rupees. I have heard Rediff Shopping do it many times with many people. Please help me to get my real product or get my money back.

Re: Fw: 'Rediff=[protected]' Fw: Complaint, Product is not working. Mob:[protected] Thursday, October 31, 2013 7:29 PM Mark as Unread Flag this message From: "Anoop Pushkar" <pushkar.[protected]@yahoo.com> To: "Rediff-Support" <[protected]@rediff-inc.com> Cc: [protected]@rediffmail.com Bcc: pushkar.[protected]@yahoo.com Full Headers Printable View Dear Ivan, I am very much disappointed by your service. After many many complaints and phone to customer care i am still not received any mail or satisfactory (in fact any phone or mail) from your side. I have sent all the details as per your demand by sending the product back. Rediff service is really very threatening to me. please make it clear to me. ANOOP K. PUSHKAR +91-[protected] +91-[protected] [protected][protected]---- On Sat, 10/19/13, Anoop Pushkar <pushkar.[protected]@yahoo.com> wrote: Subject: Fw: 'Rediff=[protected]' Fw: Complaint, Product is not working. Mob:[protected] To: "Anoop Pushkar" <pushkar.[protected]@yahoo.com>, "Rediff-Support" <[protected]@rediff-inc.com> Cc: "[protected]@gamil.com" <[protected]@gamil.com> Date: Saturday, October 19, 2013, 3:00 PM Dear Rediff, ORDER NO. 8623506.I have send back the product to the below given address (provided by you).I have also attached the receipt from DTDC.AW no. is "F07756920" I requires the product back as soon as possible.Please revert back. ANOOP K. PUSHKAR +91-[protected] On Wednesday, October 16, 2013 3:58 PM, Rediff-Support <[protected]@rediff-inc.com> wrote: Dear Anoop, Greetings from Rediff.com We are sorry to note that the item that you have purchased through the order no.8623506 is found defective. This is a very rare and unfortunate case and we apologize for the same. We request you to kindly send the item back to our seller within 7 working days mentioning the order number on the packet. Items are to be returned with all accessories and original packaging. Careful attention is to be given with the packing of the product to avoid damage during transit. Kindly do note: the above two points are to be strictly adhered to so that the sellers may process with a replacement. The seller’s address is as follows: ( Order Number - mandatory) Cellular Etc 416, daulat Bhavan, 407 Kalbadevi Main Road, Opp Bhangwaadi, Mumbai - 400002, Mumbai - 400002, Maharashtra, India Ph: [protected] Once the product has been dispatched from your end, kindly revert to this mail providing complete courier information and the courier charges borne. You may enclose the invoice for the courier charges that will be incurred by you to return the shipment. The same shall be reimbursed in the form of pay order/gift voucher. Please be assured that our enabling partner shall arrange to dispatch your replacement within 7 working days from the receipt of the product Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards Ivan Customer Service www.rediff.com