[Resolved]  Shopping. Rediff.com — Order not received till date-Fraud company

I ordered for a toolkit online through Rediff Shopping on May 17th
http://shopping.rediff.com/shopping/index.html#!

They took full payment from me via credit card and delivery was promised within 7 days.

It has been more than 8 days and I have not received my order. When contacted customer care, they had no clue about order and they told they will check and revert.
Well, all I got was standard drafted response- We are looking into it.

I also tried contacting their vendor as mentioned by them.

you need any information on the product, you may contact the vendor on working days between
10:00 AM to 6:00 PM

1. Product Title: Multipurpose 100 Pcs Master Craft Tool Kit
2. Vendor name: Pearl Technologies
3. Contact Person: Sumit Sharma,Rajeev Sharma
4. Phone Number: [protected],[protected]
5. Email Id: [protected]@hotmail.com,pearl.[protected]@hotmail.com

Their vendor's phone is not working!!

This is a complete cheating business which rediff is running, they are taking full payment and not giving things as ordered, neither they are entertaining request for refund.

ALL- PLEASE DO NOT SHOP THROUGH REDIFF.COM, THEY HAVE PATHETIC SERVICE, TAKE PAYMENT AND THEN DO NOT DELIVER THE GOODS. I AM FEELING COMPLETELY CHEATED BY THEM AND THINKING TO TAKE ACTION AGAINST THEM.
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Aug 13, 2020
Complaint marked as Resolved 
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Rediff Shopping — Order is yet not shipped

Hello,

I ordered a perfume 26th of February 2009 from Rediff shopping website. It was suppose to be delivered in 5-7 days but still it has not yet shipped. I emailed to Rediff customer care but they just keep telling me that they are talking to the vendors. This is not acceptable. The order number is 5230456..

Thanks
Swadeep
That is ture, I even ordered a chrono watch a month ago, and they have not delivered it. Following up with rediff.com is useless. They say this is a "UNIQUE kind of issue". Finally after 4 to 5 times of word wars, they cancelled the amount and returned the money i paid.. Try calling +[protected] for speaking to a customer care agent in shopping department.

Hope this helps.

Thanks,
Praveen

Rediff Shopping — Not received order

I placed an order for a book ( order No:[protected] which was to be shipped in 7 business days. I haven't received it yet.
Also i had earlier placed an order for gift coupons ( order No:[protected] on 31-march-2008 and haven't received it till now !!
when i sent them an email regarding this i got the following response

Dear Adhiraj,

Greetings from Rediff.com

With reference to your mail, we would like to inform you that your Order No : 4503872 has been cancelled due to technical glitch Please be assured that the same shall not be processed further.

Assure you of prompt and courteous response on all your visits to Rediff.com.

Warm regards,
Naveenbabu
Customer Service
Rediff.Com

P.S: Please do not change the subject line for future correspondence .

There was no mention of reimbursement !!!!!
Dear Sir,
i purchase pen drive from rediffshoping 19/07/2010 but yet i didn't get it my order detail below TNT courier service is not available in akola so please send my order through any other courier which service is available in akola.
thanking you

sharad bhatkar
[protected]
Track My Order

Order No: 5985594 Date:[protected] Order Status :Approved
Title Qty Price Delivery Status Consignment Number Courier Name
4GB HP Super Slim Pen Drive 1 INR 529 No Service
TNT NO SERVICE


TNT
Shipping and Handling INR 50
Total INR 579


Shipping Address
Name: sharad bhatkar
Address: v.h.b.colony, malkapur
Qr.No.LIG - 56, gorakshan Rd
AKOLA,
Maharashtra
INDIA
444004
Hello,
I have managed to get number of Mr. Sumit Sharma.his number is [protected].
Please try this number.My order is also not delivered.I called him now since its 11 p.m is asked me to call in the morning.You please do so.I will

Alya

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