Rediff.com India Complaints & Reviews

It has been almost three weeks and I am unable to open my Rediffmail account. It always returns an message that 'Our servers are temporarily facing problems, try after sometime'. Since three weeks I am facing this problem. As well there is no contact / phone or email where we can raise this issue with rediff. I did try using there feedback system, but no response for that as well.
I expect a quick resolution from rediff and get the email access resolved ASAP.

I am user and customer of Rediffmailpro.com for last almost 10 years now.
Every year they give best and competitive price offer to NEW customer but for OLD customer they charge very heavy rates which are not at all competitive with other domain companies for example net4you give an offer of

New domain they charge 509/- and service offered to the domain are as follows

FREE with every domain

2 Email ids with 1 GB Mailbox for 1 year
Total DNS Control
Free Privacy Protection & URL Forwarding
50 Sub domain Free

Even other service provider are there but Why not Rediffmailpro.com when they call them self a reliable company?
Please find enclose a trail of mail written to company even.

I am individual and small prop. of business still screwed by rediffmailpro?

Request you to look into it and help me resolve.
Can you give me valid reason why you have raise your charges by more than double compare to last years when every other domain companies are offering cheaper web solution, If you check I am using this for last 10 years almost. or is this policy of taking undue advantage as you are aware that we can't change the registration company?


Makarand Wadekar



From: Renewals <[protected]@rediffmailpro.com>
Sent: Fri, 27 Jan 2012 11:23:08
To: "InSearch India" <[protected]@insearchindia.com>
Subject: Re: Renewal of Rediff Hosting Solution - insearchindia.com

Hello

Dear User
Warm Greetings from Rediff.com

Your services for the domain insearchindia.com are due for renewal.

So, will you please therefore arrange to send the Cheque / Demand Draft for the fastest activation of services in favour of Rediff.com India Limited for Rs. 1799/-. for the renewal of Domain and Email services and courier it to the following Address:

Renewal Team – Subscription Services
Rediff.com India Limited
Ground Floor; Mahalaxmi Engg Estate,
L. J. Road No.1, Mahim (W),
Mumbai: 400 016
Tel:[protected]

Please ensure to write the Domain name or the order number on the reverse of the Demand Draft.

Kindly send the payment as earliest to avoid any delay in your services.

Hope to have your early response.

Regards,
Renewal Team



----- Original Message -----
From: InSearch India
To: Rediff Business Solutions
Sent: Wednesday, January 25, 2012 8:54 PM
Subject: Re: Renewal of Rediff Hosting Solution
To who's ever it may concern,
I would like to know how much i have to pay in all to continue same rediffmailpro email service as it is but confusing after visiting the page.
I don't have site rather I don't require one. I use only mail account of inserachindia.com
Please clarify.
regards

Makarand Wadekar





















Renewals Expiry Duration Price
Domain Registration 25-FEB-12 Rs.
Basic Email Pack 5 email boxes 24-FEB-12 Rs.


Makarand Wadekar



From: Rediff Business Solutions <[protected]@rediffmailpro.com>
Sent: Wed, 25 Jan 2012 20:07:30
To: [protected]@yahoo.com, [protected]@insearchindia.com
Cc: [protected]@rediff.co.in
Subject: Renewal of Rediff Hosting Solution
Visit Website
30 days left for your service expiry

Dear Customer , Attention!
All Credit / Debit card users:
Register with your bank for an extra level of authentication as per the RBI Guidlines effective August 01, 2009 View Details

We would like to inform you that your following
service(s) will expire on FEB 25, 2012.

Renew your account right away to continue using the service(s).

Your Rediffmail Business Solutions Account details:

Domain : insearchindia.com
Service Registration Date Expiry Date Price/ Year
Domain Registration FEB 22, 2011 FEB 25, 2012 550.00/-


Click here to renew

You will be taken to the Rediff Business Hosting page. In the Login Box - please provide your username and password to login and reach to the renewal screen.

Tip: Using a Credit Card for renewal of your account will help you with a speedy renewal and avoid any interruption in the service.

If you require any assistance, please visit http://support.rediff.com/businesssoln.htm

Regards,
Rediff Business Solutions Team
[protected]@rediffmailpro.com

If you have already placed an order, or are no longer a Rediff Business Solutions customer, please ignore this notice.
Note: Please be aware of fraudulent mails. Kindly address your renewal cheques in the favour of Rediff.com India Ltd.

hello,

i am ankit jindal,

few days back i booked a order with rediff shopping, order request number is, 6870611 product is adidas fruity rhythm women perfume plus gift.

its good we received our product just in 3 days, but i was not in city so i already told my family members to receive that product while making cash payment, at monday when i came back and got that perfume and opened the package, as
i pushed on the button very first time, i shocked, fragrance is not origional!

i have bought that same perfume fruity rhythm from home shop 18.com 3 times, and i can surily make the difference between origional and duplicate!

this perfume is duplicate, i am requesting, you should charge some more, but you should not sell duplicate things while giving 10-20 rupee discount!

i can say, my experience is worst while shopping with rediff because we can't give our trust for getting origional product!



if you could solve my problem, i would be thankful to you!

with regards

ankit jindal

[protected]

dear sir / madam,
from last 3 days i am not able to open "www.rediffmail.com" web. whenever i am trying to open rediffmail.com to open my mail account the wab page is directly get diverted to rediff.com instead of rediffmail.com.
i have tried with multiple web browser but problem is not solved please send me the solution on my alternate email id www.sanjay.[protected]@gmail.com
thank u

The mala has been received on 31.12.2011 vide order no.- 6838186 from Rediff. com India limited vide bluedart courier AWB no.- [protected] from their vendor e-commerce(india). The thread found broken and one bead broken into two halves and nine beads out of the broken thread. Arrange for replacement on urgent basis.

The above was mentioned as feedback on 01.01.2012 at their site. Neither their courier person nor they contacted for the same.

Please arrange refund or replacement urgently.



Rahul Sharma

[protected]

Please be informed that I am unable to login into my rediffmail account for 3 to 4 days now. Another site opens up when ever I try to open rediffmail.com. Attaching screenshot.

respected sir,


i had ordered Rechargable Emergency Bulb 19 LED Lights + Remote .my order no:685112.bue today evening i received only Rechargable Emergency Bulb 19 LED Lights i was not received remote.how can i get the remote


thanks and regards,

your's

jaya chandra

My Rediffmail id has been hacked or used by some one. I have applied to recover the password but i think my security question has been changed.

my rediffmail id is anita007.[protected]@rediffmail.com

Please help me. its urgent because i was using facebook through this email id and my password of facebook is also changed.

This is to inform you that your email address has won prize money of (£500,000.00) GBP for been an active web-email user. This Lottery promotion was organized by Google Gmail &Rediffmail LOTTERY INC & WINDOWS LIVE.
A cheque of 500,000.00 GBP has been issued against your winning email and has been forward to Fair Ways Courier Company for delivery to your country of residence.
You are required to contact FAIRWAYS COURIER COMPANY via email with the details below to claim your winnings
1. Full name: RISHI MISHRA
2. Contact Address:RIT,RATAHARA, REWA, M.P.-486001
3. Age:28
4. Telephone Number[protected]
5. Sex: MALE
6. Occupation: SERVICE
7. State: MADHYA PRADESH
8. Country:INDIA
9. Nationality:INDIAN
Name: Dr. James Thomas.
Contact:[protected]@msn.com
Thank you and accept my hearty congratulations once again!

Hi My name is Ajit Kumar Tiwari,
My rediffmail ID ajit.[protected]@rediffmail.com is been hacked, the hacker have changed the password and even the backup email it was my very old ID and very imp documents are there,in that ID my password was [protected]@143 when I opened the account.Now the hacker have kept my account on vacation responder. If possible send me the password on my new ID that is ajit.[protected]@gmail.com Thanks is advance

Respected sir,
My name is balaji chetttiar. I order one blackberry storm from rediff shoping. I got the mobile in non working condition. I complained to the rediff customer care. They confirmed my complaint on 05-12-11 and they told me that your handset will be picked up from your delivery address within 48 hours, now 15 days gone rediff shoping customer care executive are trying to fool me that within 48 hours the aramax courier service will come to your address etc.
I am fed off and harrased by Rediff Shoping service.
I want justice from the consumer court.

address;- 29 ashadeepnagar,
ctm road
b/s ekta appartment
nr new bus depo
hatkeshwar.
ahmedabad 380026

Mo No:- [protected]

Kind Regards,
Balaji N chettiar

I placed an online order for "Jewellery Gold Plated Ethnic Kada" described in the website as one having Ruby and hones stones as well as it is adjustable for any size. Ireceived the item without any stones and is not adjustable. I made number of complaints on their website but no response so far. Also their website does not show any telephone number for contact. Pl take up the issue and get me justice. I have attached a file showing the item as shown in their website

Dear sir
I have an account in rediffmail.
My mail id is [protected]@rediffmail.com
from 7 days i could not open my rediffmail id
please help me
my another email is ravi.[protected]@gmail.com

respected team i forgot my hint question and password of the account basu.[protected]@rediffmail.com i tried it .its showing a message like "Number of attempts for retrieving the password is exhausted.so pleaseyou reset the password and send it to [protected]@gmail.com please its really very much important.awaiting your reply


Regards,
BASAVARAJ JEVOOR

MOBIL [protected]

I HAVE ORDERED 2 SHIRTS IN REDIFF SHOPPING WITH ORDER NO.6760722.TXN. NO 17540211, MERCHANT PARTNER IMPRESSION INDIA. THE SHIRTS WERE DELIVERED TODAY.AS PER MY ORDER THEY HAVE TO SEND ONE PURE WHITE SHIRT AND ANOTHER IS A LIGHT BLUE COLOUR AND XXL SIZE. TO MY SURPRISE THEY HAVE SENT ME ONE GREY COLOUR AND ONE THICK NAVY BLUE SHIRT AND THE GREY COLOUR SHIRT SIZE IS "L" INSTEAD OF XXL. ARE THEY BLIND AND NOT ABLE TO IDENTIFY THE COLOURS AND SIZES? THE SHIRTS ARE NOT YET ALL USEFUL EXCEPT TO USE AS DUST CLOTHES. IN FACT I AM IN AN OPINION THAT THE STANDARDS ARE JUST LIKE THEIR BRAND NAME"REDIFF". IT SEEMS JUST THEY ARE CHEATING PEOPLE LIKE THIS UNDER REDIFF'S BRAND NAME..THEY MAY LEARN THINGS HOW TO MAINTAIN STANDARDS FROM "THE HINDU SHOPPING.COM" OR "E BAY". MY SINCERE ADVISE TO THEM IS BETTER TO BEG THE PUBLIC INSTEAD OF CHEATING US LIKE THIS. I REQUEST THE PUBLIC DONT BE CHEATED BY THE REDIFF SHOPPING. THAT IS ONLY BOGUS. BE CAREFUL.

for the last two days,i am unable to login my a/c panther [protected]@rediffmail.com,while another account opens i.e.[protected]@rediffmail.com is prpper

respected sir,
i found 14 of my mails missing from inbox to trash folder when i opened my rediffmail approx.18 hours later(on[protected].please find the cause & take the remedial measures.my email id is [protected]@rediffmail.com.
thanks.

Hello,
Refer to above online order # 6634679 through rediff.com, please note that i have received different goods in September.
As per my order # 6634679 @ rediff.com, the description is
"car scratch remover with pop a dent combo". When i have received courier, invoice received was for the same item but when i opened the courier box, i found one piece car scratch remover and one piece "wireless headset" which was different than my order "pop a dent". I made a complaint to rediff and they have provided with contact details of shipper "Ojjas Enterprises - Unit No 6,
Parekh mkt, 39 jss rd,
Operahouse
Mumbai- 400004.
Ph:[protected], 26854024 / [protected].

I tried calling them several times and sent several emails but i never get a proper response and till now i am not able to get correct material. I would appreciate your prope action in this regard. In case if you need correspondence reference, i will forward all emails sent to Ojjas.

Regards,
Quresh Ahmad
[protected]

I HAD PLACED ONLINE ORDER ON REDIFF SHOPPING FOR A BATTERY OPERATED PLASTIC SEALER. UPON RECEIVING THE SAME AFTER PAYING FULL CASH FOR THE PRODUCT, IN ADDITON TO COURIER CHARGES ETC., WHEN I OPENED THE PACKAGE, I WAS SURPRISED TO SEE AN OLD SCRATCHED PRODUCT WHICH DOES NOT WORK EVEN. THEREAFTER I HAVE BEEN SENDING FEEDBACK TO REDIFF INDIA BUT THERE IS NO RESPONSE. IS IT A WELL ORGANISED FRAUD IN ONLINE SHOPPING BUSINESS ? THE MERCHANT ONE OJAS ENTERPRISES IS NOT EVEN RELYING ON PHONES.

From the last two days i can't able to login into my rediffmail account. It's coming that maximum number of your trails is exhausted. It is very important mail ID for me. kindly take any action for the recovery of my password.
Pl contact over phone [protected] or alternate e-mail ID [protected]@yahoo.com
THANKING YOU VERY MUCH..