Rediff.com India Complaints & Reviews

I have made a online purchase a blackberry storm 9530 3g from rediff shopping. I ordered on 25th Feb 2012 & receieved the product on 29th Feb 2012, the payment was cash on delivery when i receieve the product i told the guy that i want to see the product before payment but he said this is out of policy we are here just to deliver the product. Any how i paid the required amount Rs 9019 for the same to him.
I opened the sealed product & find the product was not seeming brand new....for this i complained the same. Then i took the IDEA connection & activated the BB services from idea it took around a 7-8 days.
I used the BB services only 2 days....but when i was getting problems in using BB services i spoken to the idea blackberry customer care while talking to them i came to know this is basically a CDMA phone & they told i cant use the BB services on this device to use the BB services i should change the device & can use only as a normal phone..............i was completely shocked!!!!.............its really a nightmare for me to listen such a thing which i have purchased just a week before!!!................

Now i am really feel being so cheated ............is it my fault to trust on such a big brand REDIFF Shopping??? I just want my refund for the same.....
Please guide me........& what else action i can proceed....

Manish Kumar Agrawal
[protected]

I purchased a Blackberry phone from Rediff Shopping on dt.22.2.12 @ Rs.7099. The Vendor is Crosssales.in. In the online status it was showing the material was shipped on dt.25.2.12 through TNT courier via Consignment no.[protected]. On dt.28.2.12 at 8.30pm, the online status is showing 'the item is delivered'.

I haven't received the item.

I've tried the customer care nos., but everything is in vain.

My e-mail account has been hacked and I am unable to login or change password. My profile must have been changed. My e-mail ID is: [protected]@rediffmail.com
Kindly rectify the problem at the earliest and restore my rediffmail account. Kindly send a new password to my alternate e-mail account.
My alternate e-mail ID is [protected]@indiatmies.com
Thank you.

Hi Sir

I have plcaed on online order with Rediff Online on 6thFeb 2012 vide order number 6903128 and on 10th Feb 2012 vide order number 6912432. Both these orders were supposed to be delivered 14th February 2012.

Order Number 6912432 was never delivered till 13:30 hrs on 15th Feb 2012 and the order 6903128 was delivered and it had only 10 roses istead of 12 and teddy was not delivered.

I have lost my respect and face to the people whom this was supposed to be delivered and when contacted rediff online customer care was talking about half refund and refund of product that is not being delivered.

Sir, It is not about money or refund, it is more to do with the commitment of such vendors who promises the delivery on said date and when call up apologize with an excuse.

I kindly seek your help and support to address this issue and to ensure that such cases are treated to ensure that such things are not repeared in near future by Rediff or any such online vendors

Best Regards
Prateesh M K

I ordered material in 2 qty. online through rediff shopping and paid the charges by Debit card. Ord. No: 6905313

But even after several mail and reminders, material was not delivered (neither single reply was received ) to me unless and until i warn them of lodging complaint in Consumer court.

Finally they dispatched the material but to my shocking they have charged me for 2 qtys but shipped only one. It's totally cheating and robbing customers of their money, time and comfort...

I would like to warn other people to not shop online any more from REDIFF SHOPPING, go to any other online shopping of the world but not REDIFF. even if they claim to give you cheapest or product free of cost, avoid them.
You will certainly end in what i am going through.

REDIFF SHOPPING IS SURE A SCAM !!!!


Nishant

For the last more than a week, On opening my rediffmail account, i find a message on top of the inbox saying the following...

"Dear Rediffmail user,

You will face a temporary inconvenience while we are moving your account to a more modern facility. We are working on it and we will let you know when the process of movement is complete. We assure you that your mails and other account related data is safe with us.

Thank you for your co-operation.

Rediffmail Team "

I find the whole thing absurd and feel that my account has been hacked as i m not able to access my folders in which i have some vital information

Please help

Since yesterday I am unable to retrieve my email from rediffmail.

It is displaying as " Our servers are facing a temporary technical problem.
Please try again after some time."


Please help me to retrieve my email . My email id is [protected]@rediffmail.com.

My alternative email id is kusuma.[protected]@yahoo.com

When I am trying to get into the account, I am getting following error:

" Our servers are facing a temporary technical problem.
Please try again after some time. "

When I try accessing another rediffmail account of mine, I can get into my account without any issues.

I tried different internet browsers and tried clearing the cache too.

Please suggest what to do as I have lots of data in store in that account.

Could not open my rediff id

Dear sir
I have an account in rediffmail
[protected]@rediffmail.com
from 4 days i could not open my rediffmail id
please help me
my another email is [protected]@hotmail.com

I have ordered a Nokia Handset on 25/1/2012 Order No:6882684 and the consignment No: B11307367. The delivery date was on 5/2/2012 but till date they have not send it for dispatch. When asked for the reason there is no reply from their side. I want to know whether the product will reach its destination or not. When asked there is no answer from their end.
Please inquire into this matter and do the needful. Waiting for your reply.

Thanking you,
George Mathew Philip.

hai i am un able to log in rediffmail for last 2 days.i am using correct username and password .when i am trying tologin its showing f5mail.rediff.com waiting and after long time showing web page is not avilable. my username [protected]@rediffmail.com

Hello, my rediffmail id is devi.[protected]@rediffmail.com. From the past one week I am not able to access my e-mail id. This e-mail is very important for me as I might receive some important e-mails. Please help me with this as soon as possible by re-directing my e-mails to my alternate [protected]@gmail.com. Thank you

Dear sir/mam,
My id omprakash.[protected]@rediffmail.com has been hacked and i am not able to access it. while another email id on rediffmail has been working properly.when i enter the Username and Password it shows following error.---

================================================================================...⇄
The connection was reset

The connection to the server was reset while the page was loading.


The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
================================================================================...⇄

Even though when i use forgot password it shows following error---

=====================================================
Password help assistance
The service is temporarily down for maintenance. We'll be back shortly.
Please try again after some time.

====================================================

I think my id has been hacked and some one misuse it . Please do some to access my email id i have some important mail on this id.

Thanks and Regards

Omprakash

For past 3 days am unable to login to Rediffmail. The webpage for login screen is not showing up. Regular message of site under maintenance is viewable. Please take this on priority and resolve asap.

Dear Rediff,
I am unable to access my email ID account i.e. [protected]@rediffmail.com,it is containing my many official documents in it also i have entering correct user name and password but my ID is not accessing.please recover it urgently.
Thanks
Regards
Kapil Shah
Mo.[protected]

This is to inform you that somebody hacked my rediff email id and in this id i am receiving a lot of mail that is personnel and professional information .I am having doubt the person who has hacked my id can misuse that.Kindly suggest the same.
Hacked Email [protected]@rediffmail.com

Regards
Prakash N singh
Mob-[protected]

Hello,
My rediffmail email account has been hacked. I cannot access it with security question or alternate email id.It has lot o[censored]seful information stored.
Please adivse.
user id:[protected]@rediffmail.com


thanks,
preeti

Hi,

I had ordered some diwali gift through rediff online (order no:) as a gift to a relative in COimbatore. The order was first split into two and given to two different vendors. One vendor delivered in correctly and the other part was neither delivered on time(as promised by rediff) nor did they delivered the full order. Immediately complained to rediff customer care and they promised to check and confirm and then they confirmed that since the order was not tampered and only one part was ordered hence they will refund the amount which was not delivered (735/-) only and Mr.Maqsood from rediff kept assuring me that within 7-10 working days I will get the refund.

But now it is more than 3-4 months and I have still not received the amount. I am attaching few correspondance copy of mail for reference.

Regards
Alaknanda

Dear rediff.com
It is to inform you that I am suffering from a cancer and wish to get details of my policy. How could i get my treatment? IT'S A QUESTION OF MY LIFE AND SURVIVAL, TAKE IMMEDIATE ACTION TO THIS PROBLEM. IF ANY DETAILS NEEDED PLEASE INFORM ON [protected]/[protected]. MY ID : [protected]@rediffmail.com As i am uable to access a mail i.e. your internet service,a person me myself is not able to get my insurance policy updates and other business mails which are very much important for me.

It has been almost three weeks and I am unable to open my Rediffmail account. It always returns an message that 'Our servers are temporarily facing problems, try after sometime'. Since three weeks I am facing this problem. As well there is no contact / phone or email where we can raise this issue with rediff. I did try using there feedback system, but no response for that as well.
I expect a quick resolution from rediff and get the email access resolved ASAP.