[Resolved]  Spice Mobile Phones — poor service

Spice Mobiles — poor service

Hello Sir,
I got one handset of spice make of model no. C-810. That handset's LCD is facing some problem, I want that LCD to be replaced but service centre personnels are not entertaining my complaint saying that there is no LCD in stock. I cant use my handset further. Its more than 2 months I am trying to contact them but no one is responding.

Spice — mobile

i dont knw y d company is cutting money from my account...before an hour my number was having aroung 5 rs balance and rite nw its nil...its 0.00. i want to to knw wats goin on??

Spice Mobiles — consinment not received

Dear Sir,

I had sent a courier to Ranchi from Chatra on 06/01/2009 via POD no.[protected], but this is not deleivered after 4 days, I am waiting for deleivery, it is urgent.

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Spice — service issue

Sir,
I'm very frestet spice service lucknow service center apex compute my 57 job pening 109 days ago verry poor services Spice After Sale Service.
Sr No Date Model HS CHARGER BETTRY ACCESSORIES IMEI Wrok Order NO Peanding Day
1 25-Sep-09 S705 BATTERY [protected] SUP[protected] 152 days ago
2 13-Nov-09 M6060 WOFFER [protected] SUP263009B00348 103 days ago
3 26-Nov-09 S590 YES [protected] SUP263009B00757 90 days ago
4 19-Dec-09 M4580 YES [protected] SUP263009C00534 67 days ago
5 19-Dec-09 S707N YES BATTERY [protected] SUP263009C00554 67 days ago
6 19-Dec-09 M6060 WOFFER [protected] SUP263009C00551 67days ago
7 12-Jan-10 M4580 YES [protected] SUP[protected] 43 days ago
8 12-Jan-10 M4580 YES [protected] SUP[protected] 43 days ago
9 12-Jan-10 S585 YES [protected] SUP[protected] 43 days ago
10 12-Jan-10 S530 YES COVER [protected] SUP[protected] 43 days ago
11 12-Jan-10 S-8 YES [protected] SUP[protected] 43 days ago
12 12-Jan-10 M4580 CHARGER [protected] SUP[protected] 43 days ago
13 12-Jan-10 M4580 CHARGER [protected] SUP[protected] 43 days ago
14 12-Jan-10 M4580 CHARGER [protected] SUP[protected] 43 days ago
15 12-Jan-10 M4580 CHARGER [protected] SUP[protected] 43 days ago
16 12-Jan-10 M4580 CHARGER [protected] SUP[protected] 43 days ago
17 23-Jan-10 M4580 YES [protected] SUP[protected] 39 days ago
18 23-Jan-10 S5330 YES [protected] SUP[protected] 39 days ago
19 23-Jan-10 S585 YES [protected] SUP[protected] 39 days ago
20 23-Jan-10 S5330 YES [protected] SUP[protected] 39 days ago
21 23-Jan-10 M5252 YES [protected] SUP[protected] 39 days ago
22 23-Jan-10 M4580 CHARGER [protected] SUP[protected] 39 days ago
23 23-Jan-10 M4580 CHARGER [protected] SUP[protected] 39 days ago
24 23-Jan-10 M4580 CHARGER [protected] SUP[protected] 39 days ago
25 23-Jan-10 M5252 CHARGER [protected] SUP[protected] 39 days ago
26 23-Jan-10 M5252 CHARGER [protected] SUP[protected] 39 days ago
27 23-Jan-10 M5252 CHARGER [protected] SUP[protected] 39 days ago
28 23-Jan-10 M5252 CHARGER [protected] SUP[protected] 39 days ago
29 8-Feb-10 M6060 YES [protected] SUP[protected] 16 days ago
30 8-Feb-10 S590 YES [protected] SUP[protected] 16 days ago
31 8-Feb-10 S700 YES BATTERY [protected] SUP[protected] 16 days ago
32 8-Feb-10 M5252 YES [protected] SUP[protected] 16 days ago
33 8-Feb-10 M4580 YES [protected] SUP[protected] 16 days ago
34 8-Feb-10 M4580 YES [protected] SUP[protected] 16 days ago
35 8-Feb-10 S5330 YES [protected] SUP[protected] 16 days ago
36 8-Feb-10 D88G YES [protected] SUP[protected] 16 days ago
37 8-Feb-10 M4330 YES [protected] SUP[protected] 16 days ago
38 8-Feb-10 S590 YES [protected] SUP[protected] 16 days ago
39 8-Feb-10 S700 YES [protected] SUP[protected] 16 days ago
40 8-Feb-10 M4580 BATTERY [protected] SUP[protected] 16 days ago
41 9-Feb-10 M5151 YES [protected] SUP[protected] 15 days ago
42 8-Feb-10 S580 CHARGER [protected] SUP[protected] 15 days ago
43 8-Feb-10 s580 CHARGER [protected] SUP[protected] 15 days ago
44 8-Feb-10 s5330 CHARGER [protected] SUP[protected] 15 days ago
45 8-Feb-10 s940 CHARGER [protected] SUP[protected] 15 days ago
46 8-Feb-10 M5252 CHARGER [protected] SUP[protected] 15 days ago
47 8-Feb-10 M5252 CHARGER [protected] SUP[protected] 15 days ago
48 8-Feb-10 m5252 CHARGER [protected] SUP[protected] 15 days ago
49 16-Feb-10 M4580 YES [protected] SUP[protected] 8 days ago
50 16-Feb-10 M5252 YES [protected] SUP[protected] 8 days ago
51 16-Feb-10 M5252 BATTERY [protected] SUP[protected] 8 days ago
52 16-Feb-10 M5252 CHARGER [protected] SUP[protected] 8 days ago
53 22-Feb-10 S940 YES [protected] SUP[protected] 2 days ago
54 22-Feb-10 M4330 YES [protected] SUP[protected] 2 days ago
55 22-Feb-10 S650 YES [protected] SUP[protected] 2 days ago
56 22-Feb-10 M5252 CHARGER [protected] SUP[protected] 2 days ago
57 22-Feb-10 M4580 CHARGER [protected] SUP[protected] 2 days ago

Spice — Mobile of Spice

Plz do not buy any Spice Product as per my experience their product have many problems and this not enough their customer care are vary bad with in 1 week display of my mobile was corrupted I give it to service center located at Laxmi Nagar in Delhi the Customer Care Executive present their told that they are unable to tell me that up to how much time they will take I have to come and enquiry there .
Any way after 14 -15 day s they return back mobile when I reach at my home Mobile was not deducting Sim card when I back immediately to them they not even touch the mobile and said need a copy of bill I request that plz jst see it I have taken it jst 1 Hr back and I have miss the bill they refuse to help me out
so I give Spice 0 stars in customer Care and advice every 1 plz don’t buy their product bcz they don’t have any Customer Care sort of thing

Spice Mobile — Poor Customer service

Hi,

I am Customer of a Spice mobile company. I have found very very poor service from spice mobile.

They are not updating their customer service center address on website even after center is totally moved elsewhere.

Even Website provided support number is nobody picking it up any time.
I have given my Mobile for hang problem and they have give me time line of 25 days to solve problem. And that I came to know when I had called 7th time on 10th day of complain.

Even not their toll free number guy is not able to giving satisfactory answer related to complain or service. Even they guy have not checked for my complain status or not giving me my online complain number and told me to complain after 25th day of mobile complain date.

I am suggesting to everybody keep your self away from SPICE MOBILE and take breath of happiness. Never ever buy Spice mobile even if they provide it for free as you always get problem and wasting spacious time for solving problem.

Hopefully this information will help somebody from being panic.

Hi,

I am Mishant again. I have still not getting my mobile back even after 25th day of complain.

So be-aware of spice. Invest in spice is totally waste of you money and time.

Mishant.

Spice Mobiles — NOT ENTERTAINING THE CUSTOMERS AT THE SERVICE CENTRE

Dear sir/mam,

I have a complaint regarding the Service Centre of SPICE which is in NOIDA i.e.

GNH TELECOM
D-170 SEc-63,
NOIDA-201301(Uttar Pradesh)

While for asking the status of ours mobile phone or to know that the service of the warranty of mobile phone. They are unable to receive the call. i have called them at least 10 to 15 times a days whatsoever they haven't received the call. Then tell me whats the use of the mobile phone they have the addressing for the service centre. For the sake, the customer have to visit the service centre only to know the status of the mobile and after reaching there the mobile haven't repaired. Doesn't make any sense for the phone used by the service centre. Please take proper action regarding the service provided by the service centre. While at least they will attend the call. so that the customer will know their status of their phones.



regards

anshul agarwal
[protected]

Spice Mobile — Repair of mobile

I have given my mobile to spice service center. After one month they have given me different mobile, which is also not working, aging I have submitted and its almost 2 week they have not repair or replace it

I have purchased a spice mobile 4242, but it is automatically switched off while talking so for problem short-out i had given set for repair in ranchi service center on 7 August, they returned same date ....but again after some time i was facing same problem again so again i was given set for repair .....and after lot..lot ..lot of request after 1 month ..they(ranchi's service center) returned me as it was means they even didn't touch my phone and made excuses like it is in kolkata or taking time in repairing or it is on the way..something like this.. and now it is still in ranchi service center and they still making same excuses ..

current service number is : SGR[protected]

s/n: M[protected]

IMEI:[protected],[protected]

i request you to all please don't purchase spice mobile in ranchi circle... they are good in making lame excuse and fooling people and really poor interaction with customer

Spice Mobile Company — Mobile Set Repair

Dear Sir,
I am purchase One Spice Mobile Hand ser on 27.11.2009 Model No-D6666
But after few month it is automatically switched off 10 to 12 times during the day,I will given the setfor repair on 04.10.2010 reciept no-IMEI[protected] ,MDN-[protected] but after 34 days they said that
,we are not found your mobile,What can i do in this circumstances.
SPICE mobile a true cheted company,No one purchase spice brand mobile
My phone number-[protected]

I have purchased a spice mobile 4242, but it is automatically switched off while talking so for problem short-out i had given set for repair in ranchi service center on 7 August, they returned same date ....but again after some time i was facing same problem again so again i was given set for repair .....and after lot..lot ..lot of request after 1 month ..they(ranchi's service center) returned me as it was means they even didn't touch my phone and made excuses like it is in kolkata or taking time in repairing or it is on the way..something like this.. and now it is still in ranchi service center and they still making same excuses ..

current service number is : SGR[protected]

s/n: M[protected]

IMEI:[protected],[protected]

i request you to all please don't purchase spice mobile in ranchi circle... they are good in making lame excuse and fooling people and really poor interaction with customer

spice mobiles cc response is very disappointing.

The spice m -5100 Mobile hotspot store I had purchased. A few days, I was dead I only mobile service center DEO CERTIFICATE I have to show me. I've healed Mobile is the mobile I have the same problem. If I had a request and give 'em some attention.

FROM -RAHUL CHITTE


IMI:-[protected]
[protected]

Hello,
I purchased a spice mobile Mi-310 on 6th may2011 and after that i found that airtel sim is not supporting by that handset, i went to service centre, they took my handset and return me after 3days i same condition, then again i deposit handset to them and after 15 days they return me in same condition by saying that this is airtel problem. okk...i left my airtel service and goto bsnl..., ..but after 10 more days mic problem in that set . Again i go to service centre and they again cheated me by returning set in same condition after 3 days.. after some days i again went to the service centre and they deposit my handset on 23rd august and still i am waiting my handset...todays is 13sept.......VERY VERY VERY VERY bad experince with spice mobile. Why they doing business if they cant handel it.

Spice — services in customer handling

I am Narender Kumar mobile no is-[protected],having problem in my spice handset which i bought in the last year it is in warranty period now.I have cheeked it in their Faridabad service center more than 5 times,but they unable to solve the problem and create a new problem every time .they have also changed my phone IEMi no d without my knowledge.from the day one I am facing this problem with this mobile.I am very frosted from their services and i have wasted my lots of time to repair it again & again.

Mobile Iemi no-[protected]
new Iemi no-= [protected]( I am not aware about this no it may be or not use any type of illegal case)
Thanks
Narender Kumar
[protected]

spice.mobile — service not good

sir/madam i have perchage a mobile from Hotspot shatery road hoshiarpur but some time past i facing a speakar problam! some time past hunging problam I gave it two time servicing but not good responce my mobile hunging problam is countinue pleasrle help me
suresh kumar

My mobile no- Mi-310 spice it battery vv baf.
my battery ex chanj pls. ?