split 1 ton AC — Condensate water drain

Address: Vadodara, Gujarat

Dear Sir,

I have purchased 1.0 Ton Split A/c from your dealer Shri Silver Enterprise, mujmahuda road, Vadodara.
in Dec 2009. In this summer May 2011 i have actual started using it as i was in USA in 2010.
My problem is that a lot of condensed water was folling in my room insted of draining out side. Natuarally slop for condence water tube was not given properly at time of intallation. anyhow my guarantee period was over so i called to repair it on payment . Your techinal person repaied on 20 may 2011 & i have paid charge via invoice no 1358 TCR No L28215/A/0858.
Again leakage found & same problem again i complaied it My complain no RNA[protected] on 23 may 2011.
For same fault repair they ask again money. Is it fair ? I am not happy with the service of your Techenical staff attitude.
Pls respond & sujjest me necessary action.
With warm regards,
Uday Patel
A / 9 , Vamil Park,
Opp. YASH Complex,
Gotri Road,
Vadodara 21
Email [protected]@yahoo.co.in
MOBILE NO [protected] [protected]
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