[Resolved]  Standard Chartered Bank — Credit Card NOt Issued

Address:East Delhi, Delhi

Dear Sir/Ma'am

I have Complain against standard chartered Bank, Because, I had submitted my True Paper for Preparing the Credit Card and all Verification was Positive as per the Bank Norms...

till Date, I Have not get my Credit card.. For this, I had Sent a mail to Customer care Department... But not get any Satisfactory Response...

Some of the Tele caller call me from same Bank and ask, we are Providing some new offer against your card... And I told her, till date, I have not get my Credit card at my door... she said your card is active...

I was surprised & same time and day send a mail to customer care... but Zero response... they are asking we cannot reissue the card. I asked them, I have not get a card.
I am requesting to you... kindly provide me Either the Card or return back my papers and all...

I would be very thankful to you...

For yours reference, I am attaching communication mail, which I did with customer care and Tele caller ..

Hope will get positive response from your end..

Thanks & Regards
Kawaljeet
[protected]

********************************************************************************...
Your recent communication with us (KMM6202174I15977L0KM)
InboxX
Reply |head.service to me
show details Feb 21 (10 days ago)
Ref : 02/11/036113/SB/CRD
Dear Mr. Singh,
This is with reference to your e-mail dated February 15, 2011.
We are concerned to note that you have had a cause to complain on our services.
We regret any inconvenience that may have been caused.
We have processed your application vide reference # DBF9921RXV and regret to
inform you that we are unable to offer you new credit card at this point in time
since you already hold active card ending 2096 with us.
Trust we have addressed your concerns.
Assuring you of our best services always
Yours sincerely,
Sheeba
Officer - Customer Care

We would like to know whether you are satisfied with this e-mail interaction.
Please click on the following link to provide your feedback.
https://forms.online.standardchartered.com/public_website/india/e-survey/
Please do not disclose your PIN/One Time Password (OTP) to anyone. Standard
Chartered Bank will never call or send SMS/emails asking for such details. If
you receive an OTP without request, please intimate the bank immediately. Login
to Online Banking through our secured website

For more details on our complaint management policy and Banking Ombudsman
Scheme, 2006, please visit to
http://www.standardchartered.co.in/personal/tools-utilities/en/complaints.html

Standard Chartered Bank is committed to making your banking with us a pleasant
experience and values your feedback:

Visit Us : www.standardchartered.co.in Write to Us :
customer.[protected]@sc.com

You can write to us at Standard Chartered Bank, Customer Care Unit, 19, Rajaji
Salai, Chennai ? 600 001 or reach our Phone Banking executives at
http://www.standardchartered.co.in/personal/ways-to-bank/en/phone-banking12.html


This email and any attachments are confidential and may also be privileged. If you are not the addressee, do not disclose, copy, circulate or in any other way use or rely on the information contained in this email or any attachments. If received in error, notify the sender immediately and delete this email and any attachments from your system. Emails cannot be guaranteed to be secure or error free as the message and any attachments could be intercepted, corrupted, lost, delayed, incomplete or amended. Standard Chartered PLC and its subsidiaries do not accept liability for damage caused by this email or any attachments and may monitor email traffic.
Standard Chartered PLC is incorporated in England with limited liability under company number 966425 and has its registered office at 1 Aldermanbury Square, London, EC2V 7SB.



Standard Chartered Bank ("SCB") is incorporated in England with limited liability by Royal Charter 1853, under reference ZC18. The Principal Office of SCB is situated in England at 1 Aldermanbury Square, London EC2V 7SB. In the United Kingdom, SCB is authorised and regulated by the Financial Services Authority under FSA register number 114276.



If you are receiving this email from SCB outside the UK, please click http://www.standardchartered.com/global/email_disclaimer.html to refer to the information on other jurisdictions.

********************************************************************************...
Reply Forward
Reply |Kawaljeet Singh to card.services, customer.care, head.service
show details Feb 21 (9 days ago)
Dear Sir/ma'am,
For your kind information,I have not get any card at my home address...
Request to you, U people Kindly Cross check from Courier company.....
If any transaction make from my card i will not responsible... and will take necessary action
Revert me back as soon as possible...
Tell me the solution... otherwise block my card....

Thanks & Regards
Kawaljeet
- Show quoted text -


On Mon, Feb 21, 2011 at 10:53 AM, head.service <head.[protected]@sc.com> wrote:
Ref : 02/11/036113/SB/CRD
Dear Mr. Singh,

This is with reference to your e-mail dated February 15, 2011.

We are concerned to note that you have had a cause to complain on our services.
We regret any inconvenience that may have been caused.

We have processed your application vide reference # DBF9921RXV and regret to
inform you that we are unable to offer you new credit card at this point in time
since you already hold active card ending 2096 with us.

Trust we have addressed your concerns.

Assuring you of our best services always

Yours sincerely,

Sheeba
Officer - Customer Care

We would like to know whether you are satisfied with this e-mail interaction.
Please click on the following link to provide your feedback.
https://forms.online.standardchartered.com/public_website/india/e-survey/

Please do not disclose your PIN/One Time Password (OTP) to anyone. Standard
Chartered Bank will never call or send SMS/emails asking for such details. If
you receive an OTP without request, please intimate the bank immediately. Login
to Online Banking through our secured website

For more details on our complaint management policy and Banking Ombudsman
Scheme, 2006, please visit to
http://www.standardchartered.co.in/personal/tools-utilities/en/complaints.html

Standard Chartered Bank is committed to making your banking with us a pleasant
experience and values your feedback:

Visit Us : www.standardchartered.co.in Write to Us :
customer.[protected]@sc.com

You can write to us at Standard Chartered Bank, Customer Care Unit, 19, Rajaji
Salai, Chennai ? 600 001 or reach our Phone Banking executives at
http://www.standardchartered.co.in/personal/ways-to-bank/en/phone-banking12.html


This email and any attachments are confidential and may also be privileged. If you are not the addressee, do not disclose, copy, circulate or in any other way use or rely on the information contained in this email or any attachments. If received in error, notify the sender immediately and delete this email and any attachments from your system. Emails cannot be guaranteed to be secure or error free as the message and any attachments could be intercepted, corrupted, lost, delayed, incomplete or amended. Standard Chartered PLC and its subsidiaries do not accept liability for damage caused by this email or any attachments and may monitor email traffic.



Standard Chartered PLC is incorporated in England with limited liability under company number 966425 and has its registered office at 1 Aldermanbury Square, London, EC2V 7SB.



Standard Chartered Bank ("SCB") is incorporated in England with limited liability by Royal Charter 1853, under reference ZC18. The Principal Office of SCB is situated in England at 1 Aldermanbury Square, London EC2V 7SB. In the United Kingdom, SCB is authorised and regulated by the Financial Services Authority under FSA register number 114276.



If you are receiving this email from SCB outside the UK, please click http://www.standardchartered.com/global/email_disclaimer.html to refer to the information on other jurisdictions.





--
Thanks & Regards
Kawaljeet
[protected]

1st year free Credit card
X
personalX
abhishek sethiDear Sir, This Is to inform you Manhattan credit card is 1st Year Free credit...
Jan 24
abhishek sethi to me
show details Jan 24

Dear Sir,

This Is to inform you Manhattan credit card is 1st Year Free credit card, in first year there is no charges taken by the bank,
if you are Comferatble in Second year, so you are Continiue this credit card or You are NOT Setisfied with our Than you are
Concelled this credit card in month of November.

--
Regards
Abhishek Sethi
Corporate Relationship Manager
Standard Chartered Financial Services ltd
ph.[protected]

Reply Forward Invite abhishek sethi to chat


Reply |Kawaljeet Singh to abhishek
show details Jan 24

Dear Mr. Abhishek/ Angel,

U didnot mention here, if My dealing is fine... next year continuation will be absolutely free of charge.


--
Thanks & Regards
Kawaljeet
[protected]

- Show quoted text -
On Mon, Jan 24, 2011 at 2:25 PM, abhishek sethi <[protected]@gmail.com> wrote:
Dear Sir, This Is to inform you Manhattan credit card is 1st Year Free credit card, in first year there is no charges taken by the bank,if you are Comferatble in Second year, so you are Continiue this credit card or You are NOT Setisfied with our Than you are Concelled this credit card in month of November.

--
Regards
Abhishek Sethi
Corporate Relationship Manager
Standard Chartered Financial Services ltd
ph.[protected]




Reply Forward

Reply |Kawaljeet Singh to card.services, customer.care, head.service, asabhi48
show details Feb 15

Dear Sir/Ma'am,


Myself KAWALJEET SINGH, I had received a tale call from one of the call center which is located Cougnut Place, Delhi...

I liked the offer, ready for applied the credit card...

I had submitted my all required Papers... and Got verification call from Head office...

Till date i have not get my Card at my Home Address...

I had received a call from [protected], she was asking about some offer. but when I told her, I have not get a card. She said your card is active....

Today[protected], I called in Customer Care & Spoke to Executive with Miss Rashimi..

My require Details are :-
NAME :- KAWALJEET SINGH
DATE OF BIRTH : - [protected]
HOME ADDRESS :- 409, Guru Ram Dass Nagar, St. No.-4, Laxmi Nagar, Delhi-110092


For your Reference I am forwarding the communicated mail, which I received from call center ....

Plz consider on my Problem

Revert me back as soon as possible...

Thanks & Regards
Kawaljeet
[protected]
- Hide quoted text -




[protected] Forwarded message[protected]
From: abhishek sethi <[protected]@gmail.com>
Date: Mon, Jan 24, 2011 at 2:25 PM
Subject: 1st year free Credit card
To: kawaljeet.[protected]@gmail.com



Dear Sir,

This Is to inform you Manhattan credit card is 1st Year Free credit card, in first year there is no charges taken by the bank,
if you are Comferatble in Second year, so you are Continiue this credit card or You are NOT Setisfied with our Than you are
Concelled this credit card in month of November.

--
Regards
Abhishek Sethi
Corporate Relationship Manager
Standard Chartered Financial Services ltd
ph.[protected]
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Standard Chartered Finance Limited — Not received credit card yet

To whom it may concern

Dear Sir.

I have applied my Standard Chartered Credit Card on 16th of April,2010. Your Concerned person Sk. Md. Yusuf (Relationship Officer- Credit Card Sales, 19 Netaji Subhas Road, Kolkata-700001) has come to my office and assured me that I would receive it on or before 10 days from 16th April,2010.
But till 1st week of May,2010 I have not received the Credit card. Even if i don't know my application number.

I, therefore request you to kindly look into the matter and give me the solution at your earliest.

Thanks & Regards.
Siladitya Ganguly
M- [protected]
oye bangali, why so desperate about a credit card, don't u have money of your own ? send your sis to me you will get good money without work
Visakhapatnam
Date[protected]

To

The Incharge,
Customer Care Service
S.C.B.

Dear Sir,

I was (Manda Moshe) one of the credit card holder of your Bank. I had utilized both Main ( card No. [protected] ) and add-on card ( [protected]). Please refer your statement dtd. 20/10/2006, it shows the balance of main card was nil and the addon or supplementary card balance was Rs.7, 311.54/-. At that time I was fully paid the balance amount to your Franchise collection office which was located in Vizag and cutdown the card in to pieces and dropped it in credit card drop box. Recently I received a mail from you wherein I could found Rs. 39, 364/- balance was pending against SCB add-on Credit card. Immediately I sent a email to customer.care @sc.com regarding above problem and got the reply from your side stating that according to our records your card present balance is Rs.41, 884/-. Why this amount is goes on increased even after the card was closed.

I request you please verify the records of your franchise branch at vizag and rectify the above amount and close the account.

Thanking you sir,

Yours faithfully,
Manda Moshe
Email id: [protected]@vizagsteel.com
Cell No. [protected]

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