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Standard Chartered Bank Complaints & Reviews

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Last updated Mar 20, 2024
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Standard Chartered Bank reviews & complaints page 67

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E
esha.pandey
from Mumbai, Maharashtra
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unnecessary interest & late fee charged

Address:South Delhi, Delhi

since 6 months i am facing this problem i called them up & dropped email also regarding late fee charged & the interest charged on it it is really dissapointing that every time they reverse the amount & again they charge in the next month & now after 6 months they say that atkeast u need to pay the 40 percent amount y should a consumer face such problem please help & provide solution asap...
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Y
yashpal dhingra
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Excessive Charges

Address:West Delhi, Delhi

Hi All,

I had a manhattan card [protected] which I had stopped using almost three year back.

These guys have gone and activate some insta buy policy on that card and asked me to pay charges for it.

Though they were not able to prove that I had asked them to activate this policy.They start putting late fee charges and all damn charges on that card and take the outstanding amount of card...
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V
Viren1206
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrashment

Address:Mumbai City, Maharashtra

I am getting a phone call from[protected] for payment of my Standard Chartered Credit Card (This card was cancelled in 2009 and I even don't remember card no.). I had cleared all my dues in July, 2009 and suddenly few days back this recovery agent of Standard Chartered asking me for heavy amount (99,000/-) They are threatning me and my faimly and using abusive language.

If there is any amount dues on me, I am ready to...
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P
Parag1 Shah1
from Mumbai, Maharashtra
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Wrong Entry

Address:Ahmedabad, Gujarat

Dear Sir,
I want to draw your kind attention about wrong entry of EUR 99.96 on my credit card. I am having credit card of Standard Chartered Bank having number [protected].It is primary SCB Titenium Card I am using since long and never came to defualter list.
I found an entry of "USENET.NL PARIS 8 FR as description in my payment coupen detail of Janary-2011. The above entry having transaction reference mentioned...
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A
anjali singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NRI Account handling

Address:Central Delhi, Delhi

My husband and I lived abroad for many years. Some years ago we put in a large sum in FD in British Pound Sterling in our joint names in the Standard Chartered NRI branch in Cannaught Place in Delhi. In March 2008 my husband passed away and I came back to live in Delhi. Weheld similaraccounts in other banks. At that stage I was in no condition so my family got in touch with our relationship managers at the banks all of whom except the Standard...
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D
daksha.sawant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud employees and Bank

Address:Mumbai City, Maharashtra

I am writing this complaint because of my horrible experience with your Standard Chartered Bank

Me and my husband Mr. Rajashekhar Chettiar are in process of getting home loan of Rs. 67 Lac form your bank from September 2010. Attached is the sanction letter for 65 lacs and we have been promised by your employee Mr. Dinesh Soni after bank’s valuation the amount of loan sanctioned is exact 67 lac and he will give us a new letter...
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D
DINESHBL
from Mumbai, Maharashtra
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Unable to redeem Reward Points

Address:Haryana

I have an Manhattan Credit Card of Standard Chartered, As per Bank they have some product codes of some defined company's, On the basis of only product codes, How can we redeem our reward points, we need the catalogue of the products with their company name & snaps with dealer detail.

Kindly do it....
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C
crbhaskar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Standard Chartered Bank had wrongly included my name in the CIBIL’s defaulter list by using their wrong credit card statements

Address:Chennai, Tamil Nadu

Standard Chartered Bank had wrongly included my name in the CIBIL’s defaulter list by using their wrong credit card statements. I had informed all the statement mistakes multiple times to them through overseas telephone calls and emails. Until now, they haven’t corrected their statement mistakes. Instead, they are repeatedly generating wrong statements and keeping myself in the CIBIL’s defaulter list to do their day robbery activities...
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B
Bharat_B
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque debit invalid

Surprisingly i got an sms from stanchart bank that a debit has been made on my account based on a cheque issued by me.

As far as i remembered i had not issued any cheque (but i was not sure if i had given any post dated cheque in the past)

So i called up phone banking. They could not tell me who was the cheque issued! They told me that if i want a copy of the cheque - i can get it in 10 days on payment of Rs,...
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N
NKsagar
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Statement show excess

Address:West Delhi, Delhi

Dated 27 th Jan 2011
New Delhi:

Standard Chatered Bank Credit Card gets your name Issues cards saying won't Charge and then Issue three cards for the same amount and sneaking charges in one of card and on telling the they say entry will be revered which they never do and bonus cearned by you is also not credited:
this is state of affairs of Foreign Banks extorting money from their customers in one pretext...
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S
sudhirsalve
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card not used

Address:Maharashtra

I have taken crdit card in 2000 and made settlement in 2003 .The total amount was 24000 but I have make settlement 9800 with the bank officer and I have full and final settlement letter with me.

Now I have applied for the home loan(2011) from ther bank .When bank take the rep ort from CIBIL. The cibil is showing the amount of (two lakh fifty thound ) .when i have approced the bank the officer is saying that we have sold this...
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M
miteshrathi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud on Credit Card for CPP pack

Address:Bangalore, Karnataka

Hello Guys, please find below the mail shared to banking ombudsman for the credit card fraud done by Standard Chartered Bank (Manhattan Card)


Hello Banking Ombudsman,

Further to our telephonic discussion regarding the issue I am pointing out the issues faced with the Standard Chartered Bank (Manhattan Credit Card)

1. I had subscribed to the Card Enhancement Program (CPP Protection) last...
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D
dineshjajoo
from Pune, Maharashtra
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Unauthorized Transaction

Address:Mumbai City, Maharashtra

Hi ,

Few days back while checking the statement of credit card. I saw an entry of SHOPPERS STOP LTD. MUMBAI IN(19/1/2010) amount 1250.00 Rs. and i have not shopped any thing from shopper shop in last 2 month. I have sent a mail to bank also and they have sent me a form. They have mentioned that it would take around 180 days investigation.While adding wrong statement they use to take 1 days and removing the entry they are taking...
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S
swaran_singh
from Delhi, Delhi
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Not providing services as promised

Address:Pune, Maharashtra

Last week i got a sms from Standard Chartered that if i will use my Credit Card in Ezone to purchase any electronic item before 18th Jan 2011 then i will get 6% instant cash back but after doing a transaction of 30900/- i got only 200Rs as cash back and they didn't even provided me with the reward points. This is really not at all a good impression from such a reputed bank. I am very disappointed....
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R
r_ravindra
from Robertsonpet, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DISCREPANCY IN THE STATEMENT

Address:Karnataka

Iam using standard chartered credit card( for past 15 years(card a/c no ending with 4926). So far I never defaulted money. In the January statement there was a discrepancy of amount Rs 3365/- related to some unknown transaction .The details given in the statement is : Transferred from A/c[protected]-3681 amount Rs. 3365/-.

When I contacted customer executive of the bank ,they have informed me that the amount is deducted...
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A
alok.chhatry
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Standard Chartered Bank: Bills Produced without single time usage of card.

Address:Pune, Maharashtra

Bills Produced without single time usage of card.

Card was issued with wrong communication from the sales person of the bank.

Not done a single transaction through the card.

I got the note from bank and asked them to block the card, even then they made the charges once and there after complaint they reverted it back.

2nd time again they made the charges and reverted it back after...
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D
dolly bagga
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mental harassment and calls for recovery of money

Address:Andhra Pradesh

sir,
I have been getting more than 150 to 200 calls from chennai from the following numbers [protected], [protected], [protected] and [protected]. this person starts calling from as early as 7.30 am and goes on calling till as late as 6.30 pm....reason of his harrassment ...standard chartered has issued a credit card to some poonam chojar who has used my name and number as reference during application for getting the card and has...
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P
petermitra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cibil issue for credit card settlement

Address:South West Delhi, Delhi

Dear Sir,

My name is S.K.Mitra and i use to hold standard chartered bank credit card earlier and i have already settled all the dues with bank and i hav the settlement letter with that i received a letter from the bank that with no dues then also my name is not taken out from the cibil..

Kindly look into this matter.Your kind concern is highly appreciated.

Thanks n Regards

mitra...
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M
mullick.partho
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mislead/ Fraud

Address:West Bengal

This is to be brought to everybody's notice and information that Standard Chartered bank Chowringhee branch ,Kolkata have some employees like Mr.Sumanta Mukherjee who have pleasing personalities to trap customers and convince them and persuade them to go for some useless insurance policies .We had been convinced by his sugar coated words only to end in losses every year..losses where even the principal amt also has been affected..leave...
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B
Baliram25
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque clearing

Address:Pune, Maharashtra

Dear Madam/ Sir,

I have deposited outstation cheque no. 062384, Drawer- LIC, Issuing Bank Solapur Janata Sahakari Bank Ltd., Br. Kallam, Dist. Usmanabad in my Savings A/c No.[protected], Bank name- Standard Chartered Bank, Br. Shivajinagar, Dist. Pune.

Date of cheque deposit: 03/12/2010
Not yet credited till date: 08/01/2011

16/12/10: Complaint to Standard Chartered Customer Care. Complain...
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