Claimed

Standard Chartered Bank Complaints & Reviews

2.4
Last updated Mar 20, 2024
Complaints 1721
Resolved
778
Unresolved
943
Quick Links
Statistics
Share
Contacts

File a complaint to Standard Chartered Bank

Having problems with Standard Chartered Bank?

File a complaint and get it resolved by Standard Chartered Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Standard Chartered Bank
Customer Service Contacts

Standard Chartered Bank Phone Numbers

Toll free
1800 345 1000
100
51
1800 345 5000
32
29
Phone
+91 11 6601 4444
35
39
+91 11 3660 1444
8
10
+91 11 3394 0444
8
10

View more phone numbers

Standard Chartered Bank Website

Standard Chartered Bank Head Office Address

19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India
600001

Standard Chartered Bank reviews & complaints page 70

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sandeepptk
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Banking

Address:South 24 Parganas, West Bengal

The Bank has appointed all educated illterates. When they call a customer they do not have any previous correspondence details with the customer in hand. Simply they follow a spoon feeding approach. For recovery of fund that is given to them they simply pressurise the customer to make the payment so that they will get their share of commission. They do not bother to listen the customer. The Bank is not able to provide documentary evidence...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amit.cambay
from Pune, Maharashtra
Report
Copy

Harresment

Address:Ahmedabad, Gujarat

Myself Amit Chawla,i m having credit card of SCB Card no-[protected],I am receiving 100 calls in a day from chennai( SCB Legal Dept) and i told that due to some financial reason i m unable to pay the dues, give me some time i vil as soon as i get job i vil start paying my dues, but they started abusing me ,they are using very bad language they told "bhenchod jaake bhikh maang bhosdike", i m sorry for using this language here...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
Y S SUBRAMANYA
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection

I had applied for a loan of Omani rial 5000.00 to be repayed in 15 instalments. After all the verification i came to know that the application has been rejected under--CLASSIFIED CUSTOMER .I want to know why and what is the meaning of Classified. My mail i d [protected]@yahoo.com

I need answer and also my credit rating in Oman as wella s in India,

My name Is Y S SUBRAMANYA.D O b--25.07.1952...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Punit Sethi
from Gurgaon, Haryana
Report
Copy

Supplementary card charges without your knowledge

Address:Uttar Pradesh

Sir,
I am holding Standard Charetered Credit Card no:[protected].
On their own..they keep charging money in the name of supplementar cad (though they had assured us that it was life time free: I paid also once on assurance again they will not ask). As now, we have not paid, they are threatening us (outstanding is about Rs 6500/-with their interests).
I lodged a request to settle with them on 22 july 2010 ( number:948308)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santanu72kol
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debits from My Salary Account on account of Card Settlement

Address:West Bengal

The Bank has forcefully debitted by Salary Account held with them with an Exorbitant amount of Rs 52250/- . The honary Judge of Bankshal Court had in his judgement stated that the bank is at leberty to deduct a sum of Rs 18000/- , but instead of deducting the settled amount bank had forcefully put an hold in my account without intimating me and a sum of rs 52250/- was deducted from my account without my consent or knowledge...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
arun pawar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment with phone calls

Address:Mumbai City, Maharashtra

Dear sir,
Ian a credit card customer from last 3 years but last 3 months I have problem because my company has some financial issue. so I don't get any salary from my company so I cant fill credit card bill.

but The executives call me daily 8-9 times for remind . if I tell first executive , then second executive call me about payment the calls from the number-[protected]
and the executive is miss. poonam....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
inderkohli
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:Mumbai City, Maharashtra

Dear All,

This is to warn all of you on the fraud committed by Standard Chartered Bank. My wife has a savings account with the Main (Fort Branch) of the bank. We made a fixed deposit @ 9.25% with the bank and the maturity was due on 31st March 2010. However on maturity the bank till date has not paid the complete interest. This has happened irrespective of my following up with the bank officials over the last 4 months and everytime...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prabal sengupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MESSAGES OF OUTSTANDING COMING AGAINST NO STANCHART CARD HELD BY ME

Address:South 24 Parganas, West Bengal

I HOLD NO CREDIT CARD OF THE STANDARD CHARTERED BANK, NOR HAVE I APPLIED FOR ONE. HOWEVER, I GOT A MESSAGE ON MY MOBILE FROM STANDARD CHARTERED BANK ON 17TH JULU'10 AT 10.51 AM SAYING THAT MY CREDIT CARD HAS BEEN DESPATCHED THROUGH BLUE DART COURIER VIDE DOCKET NO. [protected] ON16TH JULY'10.
AGAIN TODAY AT 15.40 HOURS, I RECEIVED ONE MORE MESSAGE ON MY MOBILE SAYING THAT MY CREDIT CARD HAS BEEN DELIVERED TO THE ADDRESS IN...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AJITMEHTA
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ALL DUES PAID

Address:Maharashtra

SI/Madam,
I was holding TWO CARDS (VISA&MASTER) and due FINANCIAL PROBLEMS I could not PAY my dues in time and so the cards got CANCELLED and the RECOVERY AGENT M/S CREATIVE ENTERPRISES(BOMBAY CENTRAL AREA)HAD COME AND HAD TAKEN TWO CHEQUES FROM ME OF STATE BANK OF INDIA WALKEWAR BRANCH (FULL AMOUNT) WHICH WAS CASHED BUT NOW WAS INFORMED BY MY FRIENDS IN BANKS THAT THERE IS SOME OUTSTANDING IN THE CIBIL REPORT.SO APPLIED FOR A...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gaurav93
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Delivery of reward redemption product

Address:Mumbai City, Maharashtra

I am a Standard Chartered Manhattan Platinum Card holder. I placed an order for Black & Decker, 2 Slice Toaster, ET202 on 15 June 2010, Order no. IN[protected]. The order was placed @ Indiaplaza the rewards redemption partner for Stan Chart.

Till today i.e. 19 July 2010 i have not received the product, nor have I received any update from them. Their helpline no.[protected] is not reachable for a long time.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akshayAdvizory
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misguidance and cheating

Address:Gurgaon, Haryana

This policy was written thru standard chartered bank DLF Cyber City Branch the executives came to my home and promised me big growth in the fund i understand these growths are depending on market but the must have told me that there is 55% initial charges which means I paid 1 lac and they immidiately deducted 55 k from acnt and put rest of the money in the market this year when received my statement i got big shock , who will invest if you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kbhat89
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment

Address:New Delhi, Delhi

i am working with standard chartered bank as credit risk officer in collection deptt. since 2008, when i joined SCB i felt good but now i am very tensioned because of " EMPLOYEE HARASSMENT " our shift timing is 7.30am to 5.20 pm. cub move time is 5.30 pm .......they forced to employee for strectch after 11 of every month and there are no arrangement for drop. 20 days back i gone through with a critical sitiuation that day i were...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunil sethi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hold of account, Transfer of account, Amount debit due minimum balance in spite of zero balance

Address:Delhi

I WAS HOLDING SAVING ACCOUNT NO [protected] IN STANDARD CHARTERED BANK IN THEIR , 10E, CONNAUGHT PLACE, NEW DELHI BRANCH SINCE 1997 WITH ZERO BALANCE ACCOUNT. THIS WAS MY SALARY ACCOUNT LATER PENSION ACCOUNT SINCE 2000 ONWARDS. I HAVE MAILED MY LETTER FOR CHARGE OF MY ADDRESS & ALL POCKET RETURNED UNDELIVERED. WHEN I CONTACT THEIR TELEBANKING EXECUTIVE THEY INFORMED THAT MY ACCOUNT IS ON HOLD WITH DEBIT BALANCE OF RS 1465/- IN ACCOUNT...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sethinps
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by Call Center

Address:Uttar Pradesh

Sir,
I was using a Gold credit card of Standard Chartred Bank since 2008 . the total payment was made according to the settlement done by the Call center executive through cash payment .
I was promised to get a NOC from Bangalore off. very soon.
But , for the last one year the lady who has promised is not picking her mobile . her no. is [protected].
on the other hand i have been receiving the threatening calls...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jain90
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong billing on the credit card

Address:Ghaziabad, Uttar Pradesh

I was given a standard chartered bank credit card. for which bills never came on time and still it is the duty of customer to go pay without fail.
It was promised that there will be no surcharge on the bill at any petrol pumps but to you kind information on both the transactions bank levied the charges and not willing to revert it back and a customer i should pay them with asking or questioning.
So for last 8 months they are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anuj.soni
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card charges

Address:Gurgaon, Haryana

I am really very much annoyed with the services stan chart is use to practice.
If fact i have a strong believe that stan chart not only ditch people but it can go to any extent to cheat the customers to really stole the money from there pocket as and when possible.

Its not only me who has a really bad reputation about stan chart service, i know many peoples who are really suck of Stan chart.

I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
N
nikrohit78
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical (probably illegal as well) charges charged

Address:Ghaziabad, Uttar Pradesh

Hi,

I have got Standard Chartered Manhattan credit card with me.

Last month i had done purchasing of Rs 43700/- using this card and the due date for which was 16th June 2010. I made a payment of Rs 40000/- wel before the due date but while paying Rs 4700/-, i missed the due date. So logically/ethically/legally, Standard Chartered should have charged me interest only on Rs 4700/- but to my surprise, they have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
It has come to my notice that several banks are charging service tax on interest and finance charges on credit card payments. In certain cases although the nomenclature is clearly mentioned as “Interest” still the bank has charged service tax..In my case as I happen to practise in this area, I protested to two banks namely HDFC Bank and Standard Charetered Bank and both these bank's charge service tax on Interest/ Finance charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
trdevarajan
from Jaipur, Rajasthan
Report
Copy

Closed account continues in CIBIL as over due

Address:Chennai, Tamil Nadu

In Dec 2001 Outstanding was closed. Now when I applied for a housing loan, the institution says there is a finding from CIBIL report that credit card outstanding continues to be shown as overdue to Standard Chartered Bank.

I am suprised to note this.

Please let me know how take up this matter to proper authorities.
TRDevarajan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rituraj Singh Butola
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ATM Dispute

Address:Gurgaon, Haryana

I had an account with Standard Charted Bank two year back. my saving account num. is [protected]

on 1aug 2008 i tried to widraw the money( Rs. 1300) from Hdfc ATM which is situatated at 14 sector but i didnt recive the cash and card was came back from machine without transiction so i again try the same action.
this time i got the money .but when i saw the transiction amount was deduct tow time there . i was shoked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy