Claimed

Standard Chartered Bank Complaints & Reviews

2.4
Last updated Mar 20, 2024
Complaints 1721
Resolved
778
Unresolved
943
Quick Links
Statistics
Share
Contacts

File a complaint to Standard Chartered Bank

Having problems with Standard Chartered Bank?

File a complaint and get it resolved by Standard Chartered Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Standard Chartered Bank
Customer Service Contacts

Standard Chartered Bank Phone Numbers

Toll free
1800 345 1000
100
51
1800 345 5000
32
29
Phone
+91 11 6601 4444
35
39
+91 11 3660 1444
8
10
+91 11 3394 0444
8
10

View more phone numbers

Standard Chartered Bank Website

Standard Chartered Bank Head Office Address

19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India
600001

Standard Chartered Bank reviews & complaints page 69

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ankit.ce
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

advantage card enhancement pack

Address:East Delhi, Delhi

This is regarding renewal of advantage card enhancement pack of Rs. 4000/=. I am the customer of Standard chartered bank from last 3-4 years.

Last year the Standard Charterd bank has offered this pack by debiting Rs. 4000/= & till today I neither used anything from that Pack.

Now this year without any proper intimation they renew it automatically charges again 4000 rs. when i try to cancel this card, then...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
R
ragrao4
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Funds Transfer Fraud

Address:Delhi

A sum of Rs.1,32,000/- has been transferred by some unknown person from my Current Account No: [protected] of Standard Chartered Bank by hacking my user ID, Password etc.,

Immediately rushed to the concerned bank and reported to them and they are working on the same. Subsequently logged a complaint by dialling 100 to Delhi Police and also to Saraswati Vihar Police Station in a written complaint.

According to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ranjanamaroli
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

annual charge for reissue debit card

Address:Mumbai City, Maharashtra

I have a SCB account (salary account) from 2009 and was issued a FREE debit card along with it.
Recently I lost my debit card and asked for re-issue of the debit card...and the bank says that they are going to charge me an annual fee!?
My problem is - the account is the same, the relationship is same, the card is same category/type, so WHY ARE THEY CHARGING ME AN ANNUAL fee. The amount is irrelevant!
I understand a one...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kamalmenon
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to redeem reward points and bad customer care

Address:Bangalore, Karnataka

I am holding Standard Chartered Bank Manhattan Platinum Credit card. I have purchased for some big amounts and got my reward points. Reward points are the main attractions offered by this card since it will allow the user to accumulate 5 credit points for every 100 Rs purchase.
When i try to redeem my reward points, it was given in the site saying that shippings will be done in 15 days time. But after waiting for 1 month i complained...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nehais
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassing calls

Address:Gurgaon, Haryana

I get call from Standard chartered credit card people at office extensions and they talk ill over the phone. The number that they use to call does not have an incoming, so you cannot track them. They know it and take the advantage. Speak all the crap in this world and ask you for reasons for why I do not want the card. They boast for it that we cannot track them and who'll help us. Especially with women, they talk nonsense.
Can...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
subrata kar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FInal settlement

Address:West Bengal

Sir,

I had 2 credit cards of standard chartered Bank.Suddenly i had stopped recieving the statements for the same in the year 2003 and 2004. On my telephonic enquiry with the bank on 25.07.03 ,22.12.2003 and 15.03.2004 on my statement they promised me to send the same. Unfortunately nothing reached me within the agreed time and i had to write a letter on 10th september 2004 . After this one agent met me at my office with a...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mnkantha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Transfer-Third Party Did not receive any funds through this transfer

Address:Karnataka

Sir,
Subject- Payee did not receive online transfer of rupees five thousands to the third party account made on 15SEP2010.

With reference to the Subject cited above, I kindly would like to inform you that, I have made online transfer of amount of Rupees Five thousand on 15th September 2010, to the Payee (My Brother-Muralidharachar) in Canara Bank Sira Branch. The amount has been deducted from my Account; however, the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Mumbai Suburban, Maharashtra

Dear Sir/madam,
I have an salary account in standard chartered Bank but unfortunetaly Bank convert this account into another account without informing me. This account has cmpulsion of maintaining Rs.25000 in every quarters otherwise they charge some fixed amount rupees (Rs.1000 app.) for per quarters.Due to absence of information , I could not able to maintain that amount & bank deducted Rs. 3000 for Q1,Q2...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AMITABHA BAGCHI
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card- Social nuisance or status

Address:West Bengal

Dear sir,
I had settled my account on account of credit cards bearing nos-[protected] and [protected] on 28th March,2004 paying demand draft of Rs 30000/-..Of late,I applied for an education loan for pursuing MBA in respect of my son and the same was denied on payment default of Rs 81000/- as reflected in CIBIL record.I have been taken by surprise by the fact how a multinational Bank can vindicate someone on false,unsubstantiated...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
venka27
from Ratlam, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

job offer

Greetings: From STANDARD CHARTERED BANK PLC.

This is an affirmation that you have emerged Successful and being appointed for the position stated in your appointment document.

The mode of selection was based on the following;

1. CV and qualification
2. Mode in which your data is being presented on the employment data sheet.
3. Work experiences.

We employ staff...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shailesh gaikwad
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

job offer

Address:Thane, Maharashtra

Attention: SHAILESH ARUN GAIKWAD,



Greetings: From STANDARD CHARTERED BANK PLC.

This is an affirmation that you have emerged Successful and being appointed for the position stated in your appointment document.

The mode of selection was based on the following;

1. CV and qualification
2. Mode in which your data is being presented on the employment data sheet.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
baratd
from Ratlam, Madhya Pradesh
Report
Copy

Rectifying Inaccurate Information In my Credit Report

Address:Bhopal, Madhya Pradesh

Sub: Rectifying Inaccurate Information In my Credit Report
Ref: Credit card No [protected] , [protected], [protected], [protected]


Dear Sir,

I was possessing credit card of Standard Chartered bank . I had entered into a settlement with Standard Chartetred Bank on[protected] , vide letter No BPL10909 -Customer no [protected]. for Rs 8247/-I had paid the cash instalment...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
perumal.c
from Tadpatri, Andhra Pradesh
Report
Copy

posted in cibil as defaulter

Address:Bangalore, Karnataka

though I had cleared credit card dues in the year 2009. still my name is reflected as defaulter in the cibil. Once i cleared the dues it is duty of the bank to remove my name in the cibil defaulters list.but the standared chartered bank had not done the same and they are keeping quite on this important financial credit wothiness of a person.pl.take this complaint and request to instruct the bank to clear my name from the defaulters list.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohammad Elyas Khan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please take necessary action in customer service.

To
The Head of Credit Card
Standard Chartered Bank
United Kingdom,

ATTN:
Peter Sands,
Group Chief Executive
Standard Chartered Bank
peter.[protected]@sc.com
www.standardchartered.com

Subject: Please take necessary action in customer service.

Dear Sir,
With due respect, I would like to inform you that I am regular credit card your Bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
parvinder singh
from Jammu, Jammu and Kashmir
Report
Copy

not admitting their promise

my name is parvinder singh residing in Ludhiana.I m having a loan account with standard charted bank under the account no.47650125.in the month of june-10 i applied for loan closure,then i received a call from customer care and they asked me the reason why i want to close my loan account,i told them that i m offered by a bank the same loan @ 8.90 % fixed for the years where your is @ 9.25% varriable,then teny asked me to wait for 3-4 days...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sugamsaxena
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake job offer

Dear sir ,
I have received an offer letter from standard chated bank UK . i just want t confirm wether it is true or not. following is the copy of the document kindly guide.

Greetings: From STANDARD CHARTERED BANK PLC.

This is an affirmation that you have emerged Successful and being appointed for the position stated in your appointment document.

The mode of selection was based on the...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
36 Comments
Report
Copy
V
venkateshmalla
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Remove my name in CIBIL database

Address:Bangalore, Karnataka

I had a credit card from standard charted bank for which I had later made settlement as per the discount given by the bank. Even then when I am trying to take a personal loan my name appears in the cibil defaulters list whereas I have never defaulted any payment.

Card details are [protected], got settled very long back with proper settlement. And I got a clearance letter numbered BLR19115.

Request you to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
khageswar jena
from Mumbai, Maharashtra
Report
Copy

FRAUD CREDIT CARD RACKET

Address:Gurgaon, Haryana

To inform you that I have been cheated by standard chartered credit card raket group.
Sameer - contactno: [protected]. And [protected] collected all the confidential
documents from me to provide standard chartered credit card. Regret to inform
that after one month there are absolutely no clue of credit card, on calling it comes
to know that, this no are being used by HDFC credit card group.One lady picks...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
U
umesh.attri
from Mumbai, Maharashtra
Report
Copy

harassment by Standard Chartered Bank

Address:Central Delhi, Delhi

Dear Sir/Madam,

I come to know when I apply for home lone, that the Outstanding is Rs.1.02 lacs against the credit care no. [protected] which was closed year 2002 (not exactly remember). Regarding the issue I call to the Standard Charted Bank call centre. Details of conversation as under:

Date : 28.07.10
Time : 11:33 am
Phone No. : [protected]
Name Of Person : Mr Vijay ...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
khush65
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reward points Redemption site does not work

Address:Mumbai City, Maharashtra

15 times I tried to redeem my points of Manhattan Credit card on following site given by Standard Chartered bank :http://www.indiaplaza.in/manhattanplatinum/
but every time error occurs which says "sorry temporary problem with server" I tried different times. Then I spoke to customer care Mr. Venu who gave an email id " cart.[protected]@sc.com"to send screen shot of problem so that problem can be resolved. I have sent...
Helpful
1 other people found this review helpful
1 found this helpful
5 Comments
Report
Copy