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Standard Chartered PLC
Customer satisfaction rating: 7%
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COMPLAINTS

Standard Chartered Bank Customer Care

Standard Chartered PLC

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19, Rajaji Salai
Chennai
Chennai District
Tamil Nadu
India - 600001

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Customer satisfaction rating
7%
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1263
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Standard Chartered Bank Complaints & Reviews

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[Resolved]

 Sunder Krishnan
During the last more than a year whenever i've paid cash into my Standard Chartered Bank credit card account, SCB has been charging me Rs.99/= in their card statement to me as "FEE FOR CASH PAYMENT AT BRANCH".

Whenever i've spoken to them about this, their customer service rep over phone took umbrage that this was SCB's policy and practice. I've credit cards of other banks also but none of them charge me this way when i do pay cash into the respective card account. Knowledgable sources have told me that this is a fraudulent / unethical business practice which needs to be countered. It's been a mental agony for me having to put up with this money-fleecing idea of Standard Chartered Bank so blatantly. Is such a practice authorized by the Reserve Bank of India? The question is, why should SCB be bothered about how i pay ? I do pay by cheque also. But whether i pay by cash or cheque, I AM PAYING. On time. In fact, (a) most of the time i have paid cash on the last day of the due date, because of my busy travelling schedules. And (b) they have even levied hefty "Late Charges" inspite of me paying on time by cash apart from the Rs.99/= and reversed the entry, a bit reluctantly, on my phone call to them.

Banks should be happy with people who take the efforts to pay on time unlike the ones who deliberately default and then try and come to a one-time settlement!!

Can you please clarify on this matter asap. I strongly feel Standard Chartered Bank needs to be taken to task for what i feel is an unethical business practice. A fraudulent tactic of making money at the customers' cost.

Will this consumer forum or court help me tackle this menace and dispense Justice?

With malice towards none.

Sunder Krishnan
[protected]
Complaint marked as Resolved 2020-08-14 00:07:39
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    Standard Chartered Bank — ATM Transactions [Resolved]

     Ravi Bhushan Prasad
    I have a Savings Bank account with Standard Chartered Bank, Sansad Marg, New Delhi. My Account Number is [protected]. My salary...
    Complaint comments  Comments  (3)

    [Resolved]

     Tejas Hegde
    Dear Sir/Madam,

    One of your Bank employee, he(SHIVAMURTHAIAH) recently (apprx.. 1 month) joined to your bank as Assistant Sales Manger, Shivaji Nagar Branch, Bangalore.
    He cheated to you, he given fake(duplicate) experience as icici bank executive i.e., 3 yrs.
    I am suprised how you give job for this person.


    My request is to verify the candidates experience and other details.
    Complaint marked as Resolved 2020-08-14 00:06:58
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      [Resolved]

       jagdish vyas
      Hi

      My name is jagdish vyas & currently i have complaint agaist Standard chartered bank. In the year 2004 i had taken 0% loan on my credit card for Rs 17000 for the period of 3 months & due to some curcumtainses i was not in position to repay this in three months. But the same i had paid after two months with the long discussion with senior authority of Standard chartered bank.The outstanding they had kept Rs. 400 which also the authority told me that they will reverse it but after 2 months i got call from the bank saying i have a oustanding of 1000 which i had told them that i will not pay because there was a comitement from the bank that they will reverse my outstanding amont which they haven't done & on that outstanding they started puting financial charges.At last i had denied to pay the same & due to which they had putted my name on satyam online negative list. After 2 years this 400 got increased to 16000 & for which i was not aware. Now my career has taken U turn & i got opportunity in one of the international bank & they runned the credit check of my name & found my name in negative list, so they told me to clear the same. In that regard i consulted Standard chartered bank & they told me to pay 9500 which then genuinly i had paid on 25th February 2008 & they had told me that they will remove my name from list within 7 working days, which they had not done & for which i had done followup & finally they had removed the same on 14th Aprol 2008.

      Truly i want to take some action against this please let me know what i can do
      Complaint marked as Resolved 2020-08-14 00:05:56
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        Standard Chartered Bank Credit Card — Harassing a normal customer by Standard Chartered [Resolved]

         Manikanth Pulicheri
        Currently I am having a very horrible experience with the Standard Chartered bank staff. I had taken a credit card from this...
        Complaint comments  Comments  (10)

        [Resolved]

         Rishi Chopra
        I have agold credit card from standard chartered bank for the past 4.6 yrs in India. Unfortunately due to medical and some unforsceen circumstances i am unemployed and unable to make payments on the card for the past couple of months.

        An executive started calling me for settlement since January 2008 and i have requested them clearly that in any given circumstance i would not be able to make payments more than 1000 INR a month. I would appreciate if you could please close my card account and i don't want this card anymore, these guys were pushing me to make apyments for 1400 INR a month and i refused then next month again someone called and agreed to it. But eventually no one turned up with the paper work and all, then one fine day in march i got a call from someone stating i am calling from Patiala House court and we will be coming to your house and at the back they made sounds of Police siren as if tehy are sitting in Police Van. when i said i don't have any money they started abusing and all.

        I would appreciate if someone could please help me with same and advise what should i do over the same.

        I am actually scared of them all, i have been making payments on itme for past 4 years don't know how they have such a huge amount.
        Complaint marked as Resolved 2020-08-14 00:02:32
        I am in a heavy financial and business loss since 6 years, i was having a OD account with standard chartered bank. it was a partnership with my friend, but since he has left, and i am unable to make payment to the bank due to too much of financial crisis. i am not able to afford even my family. Mr. Bannerjee a employee of SCB is saying me that he will take him to the court or the jail and he is harrasing me too much for the payment, his number is[protected], In 2010, from the gurgaon branch some senior officers visited my office and said to do the settlement in 5 months of abourt Rs. 25, 000/- ( which i paid Rs. 5000/- as cash on 17/02/2010) and the balance by july 2010, but nobody came. And in present time, i am too much of suffering from financial loss and even i am too much unable to feed my children, my wife and their fees and even the food. So this is a request please give me some time and waive off this in some sort of less payment so that i can manage it. my card no is [protected]
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          [Resolved]

           HARBANS SINGH
          SIR,
          I AM RECEIVING SOME THREATENING CALLS FROM THE BANK EMPLOYEES/RECOVERY AGENTS FOR MAKING PAYMENT OF CREDIT CARD . I ASKED FOR DETAIL OF MY USASE IF ANY, THEY REFUSED AND PRESSURISING ME TO MAKE THE PAYMENT . SOMETIME THEY SAY THAT I HAVE TAKEN AN INSURANCE POLICY. BUT TO THE BEST OF MY KNOWLEDGE I HAVE NOT APPLIED FOR ANY POLICY.

          WHEN IASKED FOR MY CREDIT CARD NO THEN THEY GAVE ME THIS NO. [protected]
          THESE PERSONS ARE ALSO HRASSING MY FAMILY GIVING THEM POLICE THREATS. MY WHOLE FAMILY IS UPSET .

          SO I REQUEST YOUR GOODSELF TO STOP YOUR EMPLOYEES FROM HRASSING ME AND MY FAMILY . AND ALSO ARRANGE TO SEND THE STATEMENT OF ACCOUNT SO THAT I COULD SEE THE FACTS.
          PLEASE LOOK INTO THE MATTER AT THE EARLIEST


          HARBANS SINGH
          Complaint marked as Resolved 2020-08-14 00:02:29
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            Standard Chartered Credit Card — Refusal from bank to Issue NOC letter [Resolved]

             Rahul Agarwal
            Myself Rahul Agarwal has settled all the dues on My Standard Chartered Credit Card Number [protected] .

            Now...
            Complaint comments  Comments  (2)

            [Resolved]

             sumit aggarwal
            Letter sent to SCB -Cc Helpline
            Sub:- Unreasonable charges on My Credit-Card No- XXXX-XXXX-XXXX-5015 in the
            Name of sumit aggarwal
            Respected sir/Madam,
            I am holding your bank’s card for last Eight Years,
            But now I am very unsatisfied with the bank services & support. There is issue going on
            with my CREDIT-Card
            * Two Royal Sunderam policies had been charged to me in the month of November 2007 (In December 3rd to 12JAnaury 2008 I was hospitalized)
            When I joined my work & receiving calls from your recovery department, I called up in SCB CCare regarding this matter. I have given request for cancellation of whatever charged to me without constrained. After that I received a call from Chennai regarding
            cancellation confirmation department, I accepted the cancellation & finished.
            Then somebody from SCB ITO Branch Called me policies are Ok You should opt for the same & will pay in 12 EMI’s. I accepted but told them I will pay only when I receive the policy documents.
            Now its 1st March 1, 2008, I spoke to 8 Representatives regarding this matter
            1) Sunaina (Call disconnects)
            2) Kavita (Call disconnects)
            3) Johny (Call disconnects)
            4) Chaitanya : - Asked me to call royal sunderam & confirm about the policy.
            5) N/A :- Tried to transfer my call to concern person but fails.
            6) N/A :- Tried to transfer my call to concern person but fails.
            7) N/A :- Tried to transfer my call to concern person but fails.
            8) Sunita :- Told me she can not do anything other than deduction of late fees (Which is already been deducted earlier)
            I asked her to cancellation of every transaction which is being done without my concern, but she said “I can’t do anything.”
            Also I called up Royal Sunderam regarding how many policies they have in my
            name & for they have charged to the bank.(They Found my policy no’s only after
            getting my credit card no, I didn’t know about the policy name/No)
            They told me they have two policies charged to the bank
            a) Health Policy, Dated 22/01/08, Amount of 8250/-
            b) Personal accident, Dated 03/12/08, amount 9662/-
            I denied they never receive any call from SCB bank regarding cancellation of policy.
            Now my complaint is
            1) Firstly Why Bank is asking dues for Thee Policies (As informed to me by Chaitanya?)
            22-01-08 =8250/-Rs
            04-01-08 =9131/- Rs.
            Nov-07 =17381/- Rs.
            Why I am liable to pay for the insurance policy when I have not received any confirmation papers. & now if I am asking for cancellation of policy which I have not received, then why will I be charge for the cancellation of Policies Kindly get back to me with the right solution waiting for early response.

            For Sumit Aggarwal
            [protected]
            Complaint marked as Resolved 2020-08-13 23:59:58
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              Standard Chartered Bank — INTERNATIONAL FUND TRANSFER AND REMITTANCE DEPARTMENT. [Resolved]

               Mrs. Vishali P S
              I received mail You are won Prise By Standard Chartered Bank 40 AREHOUSE ROAD, APAPA, LAGOS, NIGERIA.TEL: +234-[protected]On...
              Complaint comments  Comments  (192)

              [Resolved]

               Nikhil Saxena
              Hi,
              Few years back I have opted for Standard Chartered's Manhattan card. At that time I myself transferred the money using ICICI Bank Visa money transfer and paid 2 my Manhattan Credit Card due balance and which Manhattan Credit Card's Accounts department was not agreeing that they received the money. Later on, after 10 months I received the mail from Customer care that they got the money, in reply to that I have asked them to settle my card as I don't want there card and received no mails no replies from the customer care.

              Today after a very long time a call was being made at my residence (+91 [protected]) stating that I have some amount due on my card (Card was never used from last more then 2years). Inspite o[censored]pdating these people regarding the same , they used abusive language and told my family to make the payment else will send some wrong people to your place for the recovery. And they asked my family to contact Mr. Anand at +[protected], (email id - anand.[protected]@yahoo.com) Delhi number (Money recovery cell).
              Standard Chartered even have my email id but no letter / email was sent to me. I was in London from last 1 & 1/2 year and now moved to Zurich. If any thing goes wrong or any thing happens to my family Standard Chartered people will be responsible for it...

              I'll now ask my family to go to consumer court and file a case against you people for harrasment previously and now as well. As previous all payments / bills were cleared on time and I have also provided RBI reference number after requesting ICICI Bank.

              Please find the mail below the complete conversation between myself and the Creditcard department.


              Rgds,
              Nikhil Saxena
              +[protected]


              -----Original Message-----
              From: Saxena, Nikhil (GE Cons Fin, consultant)
              Sent: 30 August 2006 15:12
              To: Head.[protected]@manhattan.co.in
              Subject: RE: Complaint, RBI Ref. No. - 527089

              Hi Suprita,


              Got your mail... But still you are not getting my point which I have raised.

              I don't care what ever the balance is... But the thing is I've done the Fund Transfer (Visa money transfer) from my ICICI Saving Bank Account (A/c No.[protected] on 08 Oct 2005 for Rs. 1226/- and according to you ppl "Your payment of Rs.1,226.00 is credited to your card ending with 1970 on 07/11/2005."

              NOW WHERE IS MY MONEY FOR 1 MONTH, WHO WAS USING MY MONEY... AND YOU PPL MUST HAVE CHARGED LATE CHARGES AS WELL ON THE SAME.

              Right now I'm in London, will come back only after 2 years, but I want this thing to get settled.

              I want you ppl to settle my account and adjust my points what ever they have and what ever might be the balance.


              Nikhil Saxena
              +44(0)[protected]

              -----Original Message-----
              From: Head.[protected]@manhattan.co.in [mailto:Head.[protected]@manhattan.co.in]
              Sent: 30 August 2006 13:57
              To: Saxena, Nikhil (GE Cons Fin, consultant)
              Subject: RE: Complaint, RBI Ref. No. - 527089

              Hi Nikhil,

              We are sorry for the delay in responding to your previous e-mail.

              Nikhil, we truly apologise for any inconvenience that may have been caused to you with regard to your Manhattan card.

              We have reversed the assured financial charges debited in your card ending with 10271970. These credits are reflecting in your August, 2006 statement.
              However, there is a balance of Rs.201.00. We have arranged to reverse these charges. Post the reversals, your account will have a nil balance.

              We request you to bring in a payment of Rs.Rs.1470.00 towards your account ending with 9147. Post this payment, please get in touch with us so that we can reverse the financial charges debited in your card account.

              Please feel free to call our helpline on[protected] or 30301969 for any further assistance or clarification.

              Cheers!

              Suprita Hirur
              Team Manhattan

              P.S: If calling from a BSNL/MTNL phone, please dial[protected] or[protected] If calling from a non BSNL/MTNL phone, then dial, local city code followed by 30301969


              ----- Forwarded by Head Customerexperience/Manhattan/SCB on 08/30/2006 09:43 AM -----

              "Saxena, Nikhil
              (GE Cons Fin, To: <Head.[protected]@manhattan.co.in>
              consultant)" cc: <[protected]@manhattan.co.in>, "Shilpi Saxena"
              <nikhil.[protected]@gec <[protected]@yahoo.co.in>, <[protected]@yahoo.com>
              is.ge.com> Subject: RE: Complaint, RBI Ref. No. - 527089

              08/25/2006 07:38
              PM






              Hi Suprita,


              This is really very shocking from you people.

              Firstly you people are responding after a great amount of delay and there is no regret from your side for the same and still when you are saying that you have received the money. And you are responding after so many follow-up and still there is a big issue why this is still there
              - "the total damages on your account ending with 9147 is Rs.3,265.30."

              You are not accepting your faults and in this way you are directly saying to the customer to take legal action against you people.

              When I had done fund transfer on 07 Sep 2005 for Rs. 1195/- (RBI Ref.
              No. - 527089) & on 08 Oct 2005 for Rs. 1226/- and you are accepting it that you received the payment almost after 10 months chase, still there is a big goof-up in this. When you do a fund transfer online it will take 2 days to 3 days at max. Then how come you people are saying that you have received the payment so late. Where is my money gone for that period. I'm giving you the printshots of my statements, then also very same response really very shocking to me.

              The kind of mental tension you people have given to me and to my family, daily calls on my mobile for non-payments.



              Nikhil Saxena
              [protected]



              -----Original Message-----
              From: Head.[protected]@manhattan.co.in
              [mailto:Head.[protected]@manhattan.co.in]
              Sent: 25 August 2006 13:49
              To: Saxena, Nikhil (GE Cons Fin, consultant)
              Subject: FW: Complaint, RBI Ref. No. - 527089


              Hi Nikhil,

              Thanks for your e-mail.

              We would like to address your concern as follows.

              Your payment of Rs.1,195.00 is credited to your card ending with 8034 on 09/09/2005. This is reflecting in September, 2005 statement. We have sent
              your card statement for the month of September, 2005 to your e-mail id for your reference. Trust you are in receipt of the same.

              Your payment of Rs.1,226.00 is credited to your card ending with 1970 on 07/11/2005. This is reflecting in November, 2005 statement. We have sent
              your card statement for the month of November, 2005 to your e-mail id for your reference. Trust you are in receipt of the same.

              We have arranged to reverse the financial charges debited your card ending with 1970. These credits will feature in your next card statement. Post
              these reversals, your card account will have a nil balance.

              You had taken a balance transfer for an amount of Rs.10,000.00.
              However, we have received the partial payment towards the same. The same is given
              below for your reference. This pertains to account ending with 9147.

              1) Rs.500.00 in the month of January, 2006 statement.
              2) Rs.8,036.96 in the month of February, 2006 statement.

              We request you to bring in a payment of Rs.1470.00 towards your account ending with 9147. Post this payment, please get in touch with us so that we
              can reverse the financial charges debited in your card account.

              As on date, the total damages on your account ending with 9147 is Rs.3,265.30.

              Please feel free to call our helpline on[protected] or 30301969 for any further assistance or clarification.

              Cheers!

              Suprita Hirur
              Team Manhattan

              P.S: If calling from a BSNL/MTNL phone, please dial[protected] or
              [protected] If calling from a non BSNL/MTNL phone, then dial, local city code followed by 30301969


              ----- Forwarded by service id/Manhattan/SCB on 08/16/2006 01:48 PM -----


              "Saxena, Nikhil

              (GE Cons Fin, To:
              "[protected]@manhattan.co.in" <'[protected]@manhattan.co.in'>
              consultant)" cc:
              <[protected]@yahoo.com>, "Shilpi Saxena"
              <nikhil.[protected]@gec
              <[protected]@yahoo.co.in>

              is.ge.com> Subject: FW: Complaint,
              RBI Ref. No. - 527089


              08/14/2006 10:38

              PM









              Hi Akhila Ashok / Shuvbidha / Manasi / Bhavya / Tej / Chandrika / Jesica / Richard, ,


              Today, I got a call from one of your representatives stating that "your due amount is Rs.6000/- but we can settle them for Rs. 3500/-. Inspite of giving you the RBI ref. no. for the transaction and all the details with printshots for the money transfer that I had done, you people are unable to trace out where my money gone and asking me to pay for it unnecessarily.

              I again want you to check your records, go thru it properly and check where my money has gone. Else this time I'll go to consumer court.

              Give me anybody's contact number, your complaint cell no. I want to call them up.


              Nikhil Saxena

              From: Saxena, Nikhil (GE Comm Fin, non-ge)
              Sent: 07 April 2006 11:16
              To: '[protected]@manhattan.co.in'
              Cc: '[protected]@yahoo.com'
              Subject: Complaint, RBI Ref. No. ? 527089
              Importance: High

              Kind attention Akhila Ashok / Shuvbidha / Manasi / Bhavya / Tej / Chandrika / Jesica / Richard,





              I want full explanation on Chandrika's mail.
              1. Who deposited the cash of Rs. 1226/- in SC Bank, Date & Time?
              2. Pls mail me the details of the Name who deposited the money & Branch?


              According the Chandrika's mail you people have received Rs 1226/- in Nov. '06, which is appearing in the statement. Below is the Chandrika's mail attached...


              I had done fund transfer on 07 Sep 2005 for Rs. 1195/- (RBI Ref. No. ?
              527089) & on 08 Oct 2005 for Rs. 1226/-. Attached in the form of zip file.








              Rgds,
              Nikhil Saxena
              +91 [protected]
              <<Re: Complaint>>
              -----Original Message-----
              From: Saxena, Nikhil (GE Commercial Finance, non-GE)
              Sent: Monday, January 02, 2006 10:06 AM
              To: '[protected]@manhattan.co.in'
              Subject: Complaint
              Importance: High


              Hi,


              In my previous mail I've mentioned that I've done the Fund Transfer (Visa money transfer) from my ICICI Saving Bank Account (A/c No.
              [protected] on 08 Oct 2005 for Rs. 1226/- & (A/c No.
              [protected] on 07 Sep 2005 for Rs. 1195/- for my Credit Card No. - Manhattan 4129 0348
              1027 1970.


              Now that money is adjusted in my current statement & but still the panelty charges are there and have been paying Panelty charges from last
              3
              months are not reversed back and also I've to pay unnecessary service tax for no mean.





              <<ICICI Bank Fund Transfers.ZIP>> <<Re: Complaint>> <<[MID:
              a10880a8594f974]Your credit card statement for the month of 12/2005>>


              Request you to pls look into it or else I will move to Consumer Court.


              Rgds,
              Nikhil Saxena
              +91 [protected]


              -----Original Message-----
              From: Saxena, Nikhil (GE Commercial Finance, non-GE)
              Sent: Wednesday, November 23, 2005 8:05 PM
              To: '[protected]@manhattan.co.in'
              Subject: Complaint


              Hi Jesica / Richard,


              I've done the Fund Transfer (Visa money transfer) from my ICICI Saving Bank Account (A/c No.[protected] on 07 Sep 2005 for Rs.
              1195/- &
              also (A/c No.[protected] on 08 Oct 2005 for Rs. 1226/- for my Credit Card No. - Manhattan [protected]. The amount has been
              debitted from my account the very same day and it is not showing anywhere in my current statement.


              Request you to please look into it.


              << File: ICICI Bank.doc >> << File: ICICI Bank.doc >>


              Thanks & Rgds,
              Nikhil Saxena
              ________________
              GENPACT IT Services
              Gurgaon, India
              Tel:+[protected]
              This e-mail, together with any attachments, is confidential.
              It may be read, copied and used only by the intended recipient. If you have
              received it in error, please notify the sender immediately by e-mail or telephone. Please then delete it from your computer without making
              any copies or disclosing it to any other person
              ----- Message from on -----





              Hi Nikhil

              Thanks for your E-mail.

              The payments we have received on your account are as follows:

              * On 7th November we received a cash payment of Rs. 1226.00

              * On 10th November we received a cheque payment of Rs. 667.00

              * On 18th November we received a cheque payment of Rs. 15999.89

              There is no visa fund transfer reflecting in the account. The total outstanding as on date is Rs.14091.85. Please bring in payment towards the same.

              Feel free to call us on[protected] or 30301969 for assistance.

              Cheers!

              Chandrika
              Team Manhattan

              P.S: If calling from a BSNL/MTNL phone, please dial[protected] or
              [protected] If calling from a non BSNL/MTNL phone, then dial, local city code followed by 30301969




              "Saxena, Nikhil (GE Commercial Finance, non-GE)"
              <nikhil.[protected]@gecis.ge.com>


              To: <[protected]@manhattan.co.in>


              01/02/2006 10:05 AM
              cc:

              Subject: Complaint







              (Embedded image moved to file: pic03548.gif)
              ----- Message from on -----





              (Embedded image moved to file: pic19629.gif)

              ----- Message from on -----





              Hi,

              Here's your card account statement for the month 12/2005

              To view the statement, just double click on the PDF attachment.
              MANHATTAN PRIMARY CARD For security reasons your card numbers and address are masked.
              Any trouble? Give us a call @[protected] or[protected] or drop us a mail at [protected]@manhattan.co.in

              Cheers!

              Team Manhattan


              Hi Nikhil,

              Sorry for the delay in responding to your E-mail.

              We have forwarded your request for reversal of Financial Charges debited in your card account in October and November 2005 statement to our Reversal Team. The credit for the same would reflect in your next statement.

              Thanks for your E-mail.

              Feel free to call us on[protected] or 30301969 for assistance.

              Cheers!

              Sapna Koul
              Team Manhattan

              P.S: If calling from a BSNL/MTNL phone, please dial[protected] or
              [protected] If calling from a non BSNL/MTNL phone, then dial, local city code followed by 30301969




              "Saxena, Nikhil
              (GE Commercial To:
              <[protected]@manhattan.co.in>
              Finance, non-GE)" cc:
              <nikhil.[protected]@gec Subject: Complaint
              is.ge.com>

              12/05/2005 08:42
              PM






              Hi,

              In my previous mail I've mentioned that I've done the Fund Transfer (Visa money transfer) from my ICICI Saving Bank Account (A/c No.
              [protected] on
              08 Oct 2005 for Rs. 1226/- for my Credit Card No. - Manhattan 4129 0348
              1027 1970.

              Now that money is reflecting my current statement & still the panelty charges are there and are not reversed back and also I've to pay unnecessary service tax for no mean.

              I've also stated that I've done the Fund Transfer (Visa money transfer) from my ICICI Saving Bank Account (A/c No.[protected] on 07 Sep 2005 for Rs. 1195/- for the same which is still not visible in my statement.

              <<ICICI Bank Fund Transfers.ZIP>>

              Request you to pls look into it or else I will move to Consumer Court.

              Rgds,
              Nikhil Saxena
              +91 [protected]
              Complaint marked as Resolved 2020-08-13 23:52:44
              Hello,


              This is Arunima Bhattacharyya I would not like to comment on any complaints but would like to complain myself. After going through so many mails it is absolutely shocking for me to to discover that I might be in a similar position myself.

              Some five years back we had 2(primary and secondary) SCB credit cards which we had given up at April 2007 after paying all the oustanding amounts.But all of a sudden in April 2009 we received a notice from SCB that we apper in Lok Adalat for non payments of oustanding amounts (Rs.12733). We did appear and the case against us was dropped after the hearing because we did not have any dues

              . The recovery department In order to extract money from us apportioned the expenditure in both the cards, when the primary card had never been swiped.

              In spite of the case being dropped the matter was not settled there we went to the bank for a letter of settlement and were asked to negotiate for an amount of Rs.2100. To cut the matter short, we did that too, but ultimately to no avail, our names it seems, have appeared in the defaulters lists.

              Now I would like to fight the matter out Against the Head of the recovery department but how I do it none of complaint cells picks up any phone.I would like to bring a case for unnecessary harrasment and bullying us for paying undue sums.Also I would like to know the SIBIL procedures.

              Standard Chartered Bank — Non receipt of the Credit Balance refund in two months

              Credit Card No: [protected]

              Dear Sir,

              I am a Credit Card holder of your bank since 1999. But I am sorry to say that now a days a worst possible service from your end.

              Since 20th Sep'09 I keep on requesting that a credit balance amounting Rs. 3706.37 is lying in a Balance Transfer A/c. vide no. [protected] to transfer to my Savings Bank Account vide no. [protected].

              But today is 18th Nov'09 no action has been taken. I also faxed a letter to Credit Card department. But no action. Most unfortunate thing is when ever I made contact with your Phone Banking officers they told me that, they have took the action and my Credit balance will be transfered to my savings bank account within 7 working days.

              Two three days back I gave a e.mail to Standard Chartered Bank but till today no reply.

              Sir, I want your action and result. So that I can get my money.


              Suranjan Sen
              c/o Tata Metaliks Ltd.
              43 Jawaharlal Nehru Road,
              Kolkata - 700 064.
              Mobile No: [protected].
              Hi My Name is Dharmendra Gusain I right now going through the same situation. I was using there card from 2002 to 2004 and there was always problem in getting statement in time. because of this i was forced to stop using the card. As per my record i have already settled their card dues and there were some late payment and extra charges of Rs 617.97 which i have been promised that time (Jan 2005) that will be waved off. I came to know only last week when i have applied for home loan that an amount of Rs. 41749 is overdue and which have been reported to CIBIL. Now LIC where i have applied for home loan want me to get no due certificate from them and they are asking me to pay full overdue amount to get it. This is a claer blackmail practice they are udopting now days since they know that my home loan will not be passed until i get no due certificate from them.

              I also request CIBIL to please go through the complete details before they accept any kind of report for updation in there database. I am also using other banks card from long time and there no such case about not paying in time. Standard Charted was just sleeping all these five/six year and never bothered of contacting me or sending me atleast a email about this.

              This is very disgusting. Please let me know how do I contact CIBIL and put up my my case.
              Hi,

              I wrote below mail to Standard Chartered Bank couple of times but got no response from SCB yet.

              Please help me getting my amount refunded.

              ""
              Here are my details of account
              Name: Gnaneshwar Mysari
              My Account No: [protected]
              Mail id: gnani.[protected]@gmail.com
              Ph: [protected]


              I had taken Card Enhancement Pack(CEP) as requested by your Insurance team from Standard Chartered Bank. At least 10 times they called me up to take the pack. While taking the pack it is confirmed that if it won't be utilized money would be refunded as per the policy. I had taken the CEP around Apr 2011 and I didn't get any chance to use it. As per the policy I have already cancelled for current year and asked for the last year refund amount (Ref:[protected] Dt:15 Feb). Soon I had sent CEP pack to your Bangalore address as mentioned by Customer care Executive (Courier: DTDC CNno: P[protected].
              I keep calling about the status of refund amount since March 2012, but every time got bad response.

              When I called on 6th Apr 2012, Asha Ilangovan told me that it was sent to Out bound team, I would be getting status of the same soon.(Refno[protected] Dt:6th Apr)
              I didn't get any response, waited with so much of patince.
              When I called again on 13th Apr 2012, Vimal Kumar told me that it was sent to Insurance Team, I would be getting status of the same in 14 days.(Complaint no[protected] Dt:13th Apr)
              I didn't get any response, waited for 1 month.
              I called on 15 may 2012 to Customer care and escalated the complaint, Divya Menon picked up and transferred to Shantini- Credit card Floor manager, Bangalore.
              I was told by Shantini that i would be getting response within 3 working days. (Reference: 161956)
              First time i got call from SCB on18 May 2012, Ruchi(Operations- Bangalore) spoke to me (Ref: BL01/05/12/161981/E01) but didn't provide any positive response.
              Again I keep calling several times but got no single response from SCB. Call timings are mentioned below.
              Customer care call dt: 05th June 2012
              Customer care call dt: 12th June 2012
              Customer care call dt: 18th June 2012
              Customer care call dt: 28th June 2012- VIMAL KUMAR (Reference:[protected]
              I am fed up with your service providing to Customer. I lost confident on Standard Chartered Bank completely. Initially i referred many of my colleagues to choose your bank as their savings bank, but now i am no more telling this.
              What kind of service you are providing to Customers?
              Being an International Bank (Located more than 70 countries) Is this your response to Customers?
              Isn't it cheating customers?

              provident fund withdraw

              I want to withdraw my pf amount please do needful
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                [Resolved]

                 Tajender Pal SIngh Walia
                The Business Head,
                Credit card division,
                Standard Chartered Bank

                Reg: Deceit through Unsolicited Debit and forceful recoveries from the credit card account.

                Ref: Credit Card No. [protected]

                I am Standard Chartered Bank card holder since 2003-04 under the above number, and always kept the card in good account as far as usage and payments are concerned. I always paid my dues in full and retained my credits. In turn many good offers were offered and availed by me and we have benefitted mutually.
                The phone banking officer of your deptt. Kept calling to have another card, Manhattan card, I kept refusing but they hounded like anything saying it is a free for life and if you evn donot iuse it there is no harm inkeeping another card. In order to get rid o[censored]nnecessary calls I agreed and another Manhhattan card issued in my name, which I never used for any purchase by me in the market.
                But I regret to point out that, offlate, I am not satisfied with services of your credit card deptt. towards my card and the tactics played with me by your staff; to narrate; a short note is appended below.
                In the year 2005, a medical health policy was offered to me on 12 month installment basis which I accepted and paid honestly this policy lapsed the policy was offered to me on my SCB card no. [protected]. The policy was offered to me vide letter dated 23/09/2005 & 29/09/2005 together from Royal Sundram Allainz. The policy had a clause “If you do not wish to continue with your cover or avil the of the automatic renewal facility, please write to us with the specific advices within 15 days from the receipt of your insurance certificate”. In resonse to this letter I specifically wrote t them vide my letter dated 05/10/2005, well within 15 days “I shall require to give us intimation well in advance, before renewal of the policy so that if not satisfied we shall exercise our right not to renew the policy on the same terms” letter also required some corrections in the names of the policy which were duly carried, hence the specific letter acknowledged by them. Copies of three letters are enclosed for ready reference as annexure IA,IB and IC.
                To my surprise on Manhattan Card no. [protected] in the month of Oct 06 issued another policy in my name unilaterally without seeking my consent and debitted my Manhattan Card. On receipt of the card statement, I protested it to the staff of Manhattan Card and they offered to cancel the policy if I was not interested. I talked to some MS Sreeja on 18/11/06 at 10.20 AM. But the amount continued reflecting in y card statement and I continued asking them for reversing the amount . They cancelled that policy after considerable time and repeated requests. Only problem is that there is no other way to contact them but through the phone Banking rout and the conversations are recorded buy them only. And every time you call new person attends and do not know the contents of previous conversation.
                Lastly in the bill of month February, your department credited my card account with 50% of the amount after cancellation and Rs 4853.00 was shown credited to my account in my card statement. I kept on telling your phione banking officer that full amount be reversed as this amount is not due from me as the policy is issued to me inadvertently/unilaterally without my consent. Now, first I didn`t apply for the policy and then once the policy has been cancelled, why am I asked for rest of the amount.
                In the moth of April 07 while I settled the statement (enclosed annexure II) with one Ms Achala and paid through my cheque no. 063869 dated 26/04/07 for Rs 11318/- detailing atb the back of cheque the mode of appropriation of the account (Verified copy of cheque enclosed as annexure III)
                Rs 8115 to be appropriated towards full and final settlement of account no. [protected]
                Rs 1399 towards account ending with digits 6910
                Rs 1804 towards ending with digits 7111
                But to my astonishment, when I got the statement for May 07, It was observed that the account ending with digit 1852 has not been adjusted in full and bank has unilaterally and unlawfully appropriated the amount to Manhattan Card which they cannot do when the payment has been specifically asked for account ending with digits 1852.
                Your department has unilaterally and unauthorizdly appropriated the amount of 3863.24 in Manhattan card which was actually paid for full payment in my account no. [protected] under the Standadard Chartered Bank card no. [protected]. On reciept of the statement of May ’07. I spoke to your phone banking officer who very kindly listened to my complaint for this unilateral transfer money from the SCB card to Manhattan Card. He asked me to pay the amount less the unilateral credit amount of 3863.24) I Paid the remaining bill in full Rs (4289.90) Copies of each statement jotting down the calculations and the amount to be deposited as discussed and settled with the phone banking officer are enclosed for reference.
                After that each time I had been falsely been promised to pay the reamaining amount and they promised that they will adjust the acount in each next month installment and had not done it till date. The detail of account transffered to Manhattan Card are appended here with(other than the unilateral transfer of Rs 3863.24).
                Appropriated amt INTREST Service Tax
                Nov ’06 485.25 270.16 33.07 complaint toShreya
                Dec ’06 476.15 140.00 17.14
                Jan ’07 460.20 144.72 17.65 complaint to Farida
                Feb ’07 445.28 130.26 15.94
                Mar ’07 350.00 104.89 55.68
                Apr ’07 350.00 130.72+97.98+11.99 58.84cr
                And Rs 3863.24 unilateral appropriation from Standard Chartered card.
                These type of appropriartion are still continued inspite of all the discussions with phone Banking officers who do not listen to the complaints and agony of the customers.
                Then I insisted that first my accounts be settled to my satisfaction only then I will resume payments.
                On the statement for Oct ’07 One Ms Tanzila spoke and again promised that account will be settled and the amount of late fees will also be reversed on my account and I may pay a sum of 20143-30 being the amount less the account 1852. But to my astonishment, in the next months statemnt account no.1852 is still showing the debit balance and the charges,as promised are also not reversed and the whole process proved as a cheating incidence. Account no. 1852 is still showing debit Blance and the Bank keps on charging late fees and other charges to harras me.
                I am very much harrased by such attitude and behaviour towards me by SCB staff. You are requested to look into the following matter and provide justice.
                I had not asked for any policy in Mahattan Card.
                On protest with them for the same they cancelled the policy but 50% kept debiting we which I always protest
                They keep hounding me for payment of the dues which they had debited on my card unilaterally without asking me and without my consent. And hen I do not need the policy.
                They keep appropriating the amounts from SCB card to Manhattan card as detailed above without my consent and there is nobody in person to represent for redressal and each time , a new phone banking officer befools me and give different versions. They always say to deposit the remaining amount and they say that they have forwrded the request for reversal and each time the same debits are shown in next months statement.
                The SCB Bank unilateraly appropriated the amount of Rs 3863.24, Manhattan dues from my account 1852 which I paid in full.
                They are not adjusting the account on my repeated request latest on 31-12-07 at 28710246 at 1.00PM
                This behaviour of them are annoying there is no place to represent and on phonebanking each time new person gives different version wrong promises and increasing agony and threats for payment which are not even due.
                I earnestly request you to intervene and get me my account no[protected] settled in full and final by resoring t unauthorized debit, Als reversal o[censored]nnecessary charges and late payments reversed so that I may keep my account in good reute as it was being done ever before this.
                Also please get me immunity from unnecessary hounding calls for payments and false promises. And allow me to use he card and pay in normal course.
                Thanking you,
                Yours faithfully,

                (Tejinder Pal Singh Walia)
                Card no. [protected] Dated 21/01/2008
                Complaint marked as Resolved 2020-08-13 23:49:54
                To
                The Grievance Redressal Officer,
                Standard Chartered Bank,
                Ref: My Credit Card No. [protected]
                Sub: Complain against your So Called agent – “Mr. Sudhakar” for his
                misconduct with me.
                Dear Sir,
                With reference to the above subject I am facing a great agony and frequently surprised in receiving unwanted telephone calls from your side on 1st, 2nd, 3rd, 4th and 5th October 2009 against my Bill dated 21.09.2009. I have paid my all dues after telephonic enquiry on 7.09.2009 vide cheque No. 077870 drawn on CBI Ballygunge Branch for Rs. 3708/-. I have received the calls from some “Mr. Sudhakar”. He said that he has delegated power from RBI to harass your valuable clients at any moment & any time.
                Under the above circumstances for your unethical and unlawful anti customer activities, I am very sorry to say that your business policies to the customer has come down to very low level and your agent have forgotten to maintain relationship with your valuable customers.
                As your acts & conducts were not fare with me & if you do not mend your wrong business policies towards the customer, I will be compelled to surrender my credit card in future.
                You are requested to pay attention to the above matter and you are also equally responsible for above misconduct with your client as you are not properly updating and training your agents. If you want to retain customers like me then inform me in writing that your agents will follow the best business policies whole discharging the duties as your authorised representations.
                Thanks and regards.

                K.K. Dutta

                manhattan standard chartered — renewed the card without my consent

                I have manhattan standard chartered credit card, It was first year free card, after one year I dont want to retain the card, but company have already charged the renewal fees, I ingored it assuming that it will be calceeled as I have not renewed the card, but the have lavied late Fees & other charges.
                I also want to inform you that on my card there is a reward Point of 2296, I reqested them to reddem that points & renew that card but they had denied that.
                My name is N RAMESH. I had cleared all my personal loan and credit card dues after negotiating with the bank. Now I want my name to be removed from CIBIL. Kindly help me. Thanks.
                my contact number is [protected]. my email id is : [protected]@gmail.com
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                  [Resolved]

                   Nandini Toshniwal
                  Way back in 2005, I was made to opt for the Insurance cover of Sundram through the Standard Chartered credit card by one of Bank's marketing executive. But looking at the way the scheme operates through this card, I refused to use this scheme as with this scheme in use, the credit card service started getting deteriorating. I started facing problem with the way the payment was getting adjusted. I made payment for whatever instalment was due by then and asked for closure of this policy..The request was taken after repetitive calls and with that i presumed the matter was closed. Unfortunately, after one year, i realise that Bank has paid the entire policy amount ignoring my request and they are now pushing me for the payment of dues. There were unnecessary levies to my account for EMI”s and late payment charges although, I had requested to close this policy long back. I'm being threatened by collection team at Hyderabad for making this payment, although they in principle agreed that the mistake is Bank's but in order to close this issue at their end, there are harassing me for payment by regular calls and threatening talks.
                  Complaint marked as Resolved 2020-08-13 23:45:52
                  I am working with standard chartered bank as credit risk officer in collection deptt. Since 2008, when i joined SCB i felt good but now i am very tensioned because of “EMPLOYEE HARASSMENT " our shift timing is 7.30am to 5.20 pm. cub move time is 5.30 pm .......they forced to employee for stretch after 11 of every month and there are no arrangement for drop. 20 days back i gone through with a critical situation that day i were left my office around 8.00 pm due to stretch and reached nearest bus stop ( shankar chowk ) i did wait around 1:45 hours than after I got a commercial cub, his driver was drunked and i was flummoxed that time. I reached my home around 11.30 pm and than changed my dress and than took dinner after I looked at watch .......time was 12.30,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,for next day I started my day at 5:00 am ( every day i wake up around 5:00 am ) so we all employee are very tensioned because we can't spent the time with our family and friends ..... Even we can't take off because most of the time " we are here on Sunday " we are six members in my family and all depends on me only so i can't leave this job...........we complaint many times to " HR DEPTT " but still repeating same ........... Kindly suggest me for the same ////////////////////


                  Name: Rakesh
                  Address: - Standard Chartered Bank
                  Bulding no: - 7a sector 24/25 A Dlf Cyber City
                  Gurgaon: - 122001

                  Standard Chartered Bank — HARRASMENT

                  Kindly suggest me waht should i do. actully I am working with standard charterd bank since 2008 and i am not happy with this job because of my seniour talk to every one down with very rude way and forced to regien every time, Due to this i unable to do my work in proper way. may times relized that we are servent here or employee.atmosphere is not good here. standard chartered bank is good brand name and good Org. but collection deptt is not good because of seniour ......thay are not co-operative..........



                  Himesh Sharma
                  Address :- standard chartered bank
                  Bulding no :- 7a, Sector 24/25A Dlf Cyber City
                  Gurgoan - 122001

                  Bank — harrasment

                  how this site works. is it worth writing my complain here as all question submitted here
                  are orphan like no comments and suggestions to them.is this site operated by
                  indian government or official site of indian goverment
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                    [Resolved]

                     Gurikala Valappil Pradeep
                    To
                    The Branch Manager
                    Standard Chartered Bank,
                    90 M G Road,
                    Fort, Mumbai-400 001


                    This is with reference to my account jointly with my mother in the above mentioned branch.

                    My late father Mr. G V Narayanan was an ex employee of A & Z Grindlays bank. After his demise, mother was getting her pension through the bank. We have given a standing instruction to my above account to transfer Rs.1,000 to our local bank, The Maharashtra State Co-op Bank Ltd. On a regular basis it was being transferred to my local bank account.

                    In the month of December, when I went to update my account with the MSCB, found no credit entry in the statement for December 2007. But at the same time my Standard Chartered Bank statement was showing a debit entry of Rs.1000 with a message "Standing INS DR A/C No_____ Of.

                    I logged a complaint with the phone banking officer on 09/01/08. My complaint no. is NOIL010811. Told them to check at their end, whether this cheque / DD was sent to MSCB. I need a proof of delivery, so that I can take the matter up with MSCB. They said within 48 hrs I will get an update. Till now no one bothered to update me.

                    Again on Jan 14th I called. Ms.Anaga (executive) said, she will again forward the complaint to complaint dept. Told her, I wanted to escalate the matter & wanted to talk some senior person. She said, someone will definitely call me by 12 pm. If not, then can go ahead & escalate. No one called me.

                    Same day again I called around 1pm. Ms.Hetal attended my call. I told her, I would like to speak to one of the senior. She said, one of the seniors would call me by same day evening.

                    Incidentally one Ms Reshma called me on 14th evening. She said, will revert back on 15th Jan. No one reverted.

                    Today i.e. 17th Jan, again I called. Ms Anaga attended co-incidentally the call. She said, she doesn’t have any update.

                    In addition to this, I have already logged complaint through the internet & sent a mail to customer.[protected]@in.standardchartered.com. But still the situation remains same.

                    If this is the status of a widow to get her pension, then I can understand the quality of service from this bank.

                    Regards,

                    G V Pradeep
                    [protected]
                    Complaint marked as Resolved 2020-08-13 23:45:17
                    want to close my smat card account but since 3 weeks I am going to standard chartered bank in india. I went over there I called phone banking but no one is helping me to close the account. One bank person tells me to go to some other branch. From there they tell me to contact other person what kind of service is this. I have a account in standard chartered bank. Even though I have a savings bank account in standard chartered bank in bandra west branch this is the way you treat your customers.If this kind of service you will give customers. I am very sorry to say If this is the way you will give service then I will close my savings account also. So kindly do something and close this account. I have even sent a courrier to chennain from the place where they said is the main branch. But I am very sad to say that 1 week has passed no one even contacted me.
                    Dear Sir,
                    I would like to inform you that I am trying to open my company's current account in your bank at Dayal Bagh for last one month.Whenever I go in the bank banker make some excusses. For last one month I went in the bank but no action was taken by them.
                    I request you to please take some strict action about my problem and give instruction to the manager of Dayal Bagh's Bank so that they open my current account in your bank.
                    the worst bank in qatar i have seen. in every form customer support to banking function never ever inform the customer about any changes. sorry to say we are not off you bankers but you people are because o[censored]s we can change our account hence seeing my comments you can lose your account holders as well as news customer. its because i have suffered a lot.the big mistake i made to opt your bank.
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                      [Resolved]

                       RAJINDER KUMAR KHURANA
                      Sub: Reg. Credit Card No.[protected] in r/o Mr.R.K.Khurana.

                      With due respect I would like to draw your kind attention to the fact that a Representative of Standard & Chartered Bank visited me in my office JNU, New Delhi-110067 in second half of 2004 for making Credit Card of Standard & Chartered Bank and he got filled up form and took the relevant papers and he also assured me that there will be no Annual Fee and no hidden charges because this scheme is open to Govt. Employees and Govt. Institutions and he went away immediately because he told me that he had to complete target of making maximum credit cards in a day so he was in hurry.

                      When I received Credit Card in December 2004 it was written below the Credit Card that “by using the enclosed Card, you are accepting the terms and conditions set out in the standard and Chartered Bank Credit Card Rules and Regulations and will be bound by them.” After that they have mentioned Annual Charges etc. Then I rang up to the Customer Care Centre that I am not interested in your Credit Card because it was assured by the Representative at the time of filling up form that no Annual Charges and no any other hidden charges will be charged. Then the Bank Official on phone told me that I should kept that card in the same conditions and should not use at all and then not using the Card it will be presumed by the Bank that the terms and conditions are not acceptable to the customer and facility will be immediately stopped and it will be treated as cancelled and no further statement will be sent. But even then on refusing they had sent statement mentioning charges and again I told many times in 2004, 2005 and in 2006 that I am not interested in your credit card because your Representative assured me of no Annual Fee and no other hidden charges and now you are mentioning in your statement which is great harassment and you are doing mentally tortured the Customer. Then Bank Officials from ITO said that we deploy unemployed persons to fill the Credit Card Form and if they give false commitment to complete their target even then we will recover the amount forcibly. Now, they have charged me Annual Fee and tax etc. to the tune of Rs.8000/- even refusing credit card facility in 2004, 2005, 2006. Now also they are threatening to recover the amount forcibly by sending men. I informed it to the Bank Officials of Customer Care on Telephone also that the Representative assured me that there will be no Annual Fee and no other hidden charges for the Govt. Employees and Govt. Institutions like JNU because this scheme is meant for Govt. Employees and Govt. Institution and this scheme is open for two days only. Earlier Bank Official in April 2007 said that Rs.958/- is outstanding. After two months again I received telephone call that Rs.2000/- is outstanding. Now the Bank Official Mr. Vijay Kumar Gupta of Legal Cell as disclosed his name said that Rs.8000/- is outstanding and he has requested me to pay Rs.4000/- only for clearing the total dues and threatened me that if this amount of Rs.4000/- is not given then we will be forced to recover this amount and he gave me a ring to pay Rs.4000/- for full and final settlement whereas I have been ringing since beginning that your Representative had promised me that no annual Charges and no other hidden charges will be taken and again I received reply from Mr.Vijay Kumar Gupta from ITO Branch, Delhi that we deploy unemployed persons to fill up the form and if they give false commitment even then we will charge the Charges which is unfair and harassment. After frequent telephones and threatening from Bank Officials and this Mr. Vijay Kumar Gupta “as disclosed his name on telephone” I and my family members are very much upset and very much feared due to the said threatening call by Mr.Vijay Kumar Gupta as a result my family life has disturbed because of no fault of mine.

                      Keeping in view the above, it is my humble submission that an appropriate action may be initiated against the concerned officials of the Bank and they may be instructed to stop these malpractices.

                      With kind regards,
                      Yours faithfully
                      (R.K.KHURANA)
                      Complaint marked as Resolved 2020-08-13 23:39:19
                      SCB is one of the worst banking institution only worried how to armtwist and extort money by any means they creat a false case and extract money and cheques from clients.

                      Standard charter bank/Credit card — Unreasonable money charged

                      I have a standard charter credit card from nearly 3 years now.About a year ago people from standard charter called me and said that there are new promotion insurance policies that can be issued against my card and told me that it is a one time payment.But now I came to know they attached 4 account to my credit card and telling me that the outstanding is nearly 48K way above then my credit limit.

                      I wanted to know how can I close my card without paying this unreasonable amount.
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                        Standard Chartered Credit Card — standard chartered bank credit card - CONSTANT HARASSMENT FOR EXTRA MONEY FOR NO FAULT & Harrsement [Resolved]

                         Syeda Noor Hajira
                        Hi
                        i have a huge complaint against standard chartered credit cards as i had done the settlement for the credit card...
                        Complaint comments  Comments  (119)

                        [Resolved]

                         RAHUL SHARMA
                        Dear Concerned,

                        Please note that i was a holder of credit card number-[protected] with expiry in the month of august 2007.I had been receiving calls from various individuals who said that there was a pending amount of Rs 3000 odd on my credit card.This amount has been deposited by me on the 8th of september (i also have the deposit slip which can be shown by me if required).I would request the bank to issue me a NOC if all arrears are clear from my side or let me know the amount due from my side.I have had a good track record of payments with the bank and it seems on account of this misunderstanding ,my record is showing a negative in the CIBIL when i apply for any loans.I request help from the bank in this.

                        Regards,

                        Rahul Sharma
                        [protected]
                        Complaint marked as Resolved 2020-08-13 23:38:20
                        dear concerned,
                        please note that I was credit card holder No.[protected]. Now I have already settled your account by paying full & finalsettlement amount, vide 1.cheque No.207209 dt.30/4/02 for Rs.5666.00 & 2. cheque No.207210 dt.15.05.02 for Rs.11333 of Bank of India. Also Received your settle ment letter No.JE VA/APR/21 Dt.30/04/02. Now I would request the bank to issue me NOC as all arrears are clear from my side I have good track record with my Bank i.e Bank of India it seems that on account of this misunderstanding my record was showing negtive in the CIBIL WHEN I had applied for my gold card from our bank, so know I request for help in this matter to kindly delete my Name from CIBIL & also issue me NOC.
                        Regards,
                        SURINDER SINGH SAINI
                        mobile No. [protected]
                        hi,


                        I am Ashish Mehlawat, Chartered Accountant (CA) by profession, i went to lifestyle at pacific mall subhash nagar in january 2014 where executive of standard chartered credit card had asked me to apply for credit card and accordingly i had submitted all requisite documents in this regard. but till date i have not yet received any detail about the status of my request for credit card.
                        I called at pacific mall and they gave me number of the person who handles credit card there, i had called him so many times but not yet received any positive reply from him.

                        I am concerned whether my documents are in safe hands,
                        Kindly get back to me with fruitful reply


                        My detail as under-

                        ASHISH
                        [protected] ( same number mentioned in the credit card application form).


                        thanks and regards
                        Ashish Mehlawat
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                          Standard Chartered Bank Credit Card — CONSTANT HARASSMENT FOR EXTRA MONEY FOR NO FAULT [Resolved]

                           SANJAY M MEHTA
                          BELOW I AM COPY PASTING THE DETAILS CORRESPONDSE DONE FROM MY SITE WITH RESPECTIVE AUTORITY

                          A/C NO [protected]
                          Complaint comments  Comments  (16)

                          [Resolved]

                           voruganti venkata girija sanar
                          I AM HOLDING A VISA GOLD CARD OF SCB,TO MY DISMAY I M NOT GETTING THE MONTHLY STATEMENTS,AND THE TOLL FREE NO.IS GIVING AN INFO,OF CHANGED PH.NOS,AND THE NEW NUMBERS ARE NOT FUNCTIONAL,I JUST WANT TO CLOSE THIS CARD,SO I NEED INFO,REGDS MY O/S BALANCE,AND TOLL FREE NOS,SO THAT I CAN TALK WITH THE CONCERENED EXECUTIVES.
                          Complaint marked as Resolved 2020-08-13 23:36:17
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                            Standard Chartered / Personal Loans — No.1 Fraud Bank

                             todavid27
                            Dear Sir,
                            I had taken a personal loan from SCB.Before taking the loan, the information given to me is...

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