[Resolved]  Star Cj Alive — Defective product selling & money not refund

Star CJ Alive — Product not delivered money not refunded

I have ordered a Product from Star CJ [protected] on 15-Aug-2011 the product was to be delivering in Delhi with in 3-5 days. But they have not derived the product even after 7 days and after continuous follow up they keep on providing me the fake docked number for Aramex courier. Confirming with aramex they say that the courier is not delived by the shipper yet. Finally I have cancelled the product on 11th day i.e. on 27-Aug-2011
They have informed me that the amount will credited back with in 7-8days. Now when I am enquiring they say it will take 10 days to revert back.
This online shopping company is a forger.

Star CJ — Defective product delivered

we have recived the mixer grinder from star cj & was defective piece hence we had asked to replace the same, after exghanging the defective product again they had delivered the defective product & they are not ready to refund the product refund money

I totally agree with you. Star cj alive is a fraud company. The same thing happend to me. I even talked to their manager Gaikwad. He promised to get my money refunded in a week. But now that week has long ended and I have not received my money. That is not even ready to talk now.

Can anyone tell me who is the governing body for these online shoppers? We need to appraoch them to get some resolution done.

Star CJ — defective product sent And did not refund

I Mrs CHANDA Gupta had ordered a mixes grinder order No. [protected] on 13th Feb, Which i received on 18Feb Which was a defective piece so i called back And complained about it so another mixer was sent And that was tooo defective so another was lodged on the 21 Feb And 3rd time again a mixer was sent. I already paid the cash on the 1st deli the amount of 2495 as cash. As the mixer were defective even the 3rd time so i requested for cash back And the advisor on the call on 31 march assured that we would be receiving a cheque within the next 3 to 5 business days And we even got a call from the company to confirm the name And address for the cheque i waited 10days but there was No reply from them so had to call back And the advisor said the cheque was sent And was returned due to housed closed Which was a complete lie And the advisor once again placed a request for the cheque And asked me to wait so i did wait And again a confirmation call came to check the address And name for the cheque so i did that And now its 19April And we still did not receive the cheque And when called them they said address is incorrect Which again is a lie cause they delivered the mixer on the same address three times And they could do it but when asked for money back they ignored. Hence i am looking for just correct resolution for my complaint as the star cj alive people advt. Their product And cheat their customer.

i am waiting for a positive response...

Hi Customer,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


Regards,
Shop CJ India