[Resolved] Star Cj Alive — Non Refund of Money

Sunil Sonu Dutt

Address:

New Delhi, Delhi

Hi All
I had booked a order on 25.11.2011 (Order no. [protected]) for I
think Ambika Sarees and promised to get the delivery within 10 working
days i.e. 09.12.2011.
I called on around 7th or 8th December and your customer care
executive told me that order will be delivered within next 5 working
days but all goes to waste as didn't received till 16th Dec.
I called on 17th Dec. to complaint about not receiving the delivery
and again your customer care executive told me that I will receive the
delivery till 20th Dec.
But again all goes to waste.
I called on the night of 21.12.2011 for 3-4 times to ask about my
order but every time put on hold for more than 15 minutes.
On 21st Dec I called in the morning and cancelled the order I placed.

I just want to tell that this is my worst experience with STARCJ.

I never come back to starcj for any product in future, pathetic
services starcj offer to the customers.

I want my money back as soon as possible as I made the payment by
credit card and my bank has already charged it in the bill.

--
Thanx & Regards

*Sunil

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Sunil Sonu <> Fri, Dec 30, 2011 at 4:32 PM
To: [protected]@starcj.com
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Hi Team,

I have not received any reply from there side. Please check and revert
as soon as possible otherwise i will go to conusmer court.

- Show quoted text -

Sunil Sonu <> Fri, Jan 20, 2012 at 1:21 PM
To: [protected]@starcj.com
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Team,

I think you these people deaf and dumb. It is almost more than two month when I
cancelled my order and till date you have not refunded my money back.
Even they don't replied to my email. This is just frustrating as I have
already made my credit card payment and got another bill with one more
installment of my cancelled order.
Star CJ Alive is not only have pathetic services also have the worst
online shopping site I have ever seen.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

hkhair

from Noida, Uttar Pradesh

Star CJ — Non Refund of money

I had purchsed a product from Star Cj which turned out to be of extremely poor quality ((Order no: [protected]).

After much pursuing, I managed to get the product returned but now Star Cj is not refunding my money. The product was taken back on the 24th of May and I was told that my money would be refunded in 2 days time.

Till 6th June the amount was not refunded, I called again and was told my money would be refunded in 2 days time. Till date the refund has not been made-nor is there any call back from Star Cj.

Please take up the matter on urgent basis and help me get my refund.

SHOP CJ Network Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Thank you for writing to Star CJ alive.

We deeply regret the inconvenience caused to you and are currently investigating the issue highlighted by you.

We shall revert to you within 3 working days by phone or email

In case your query requires further investigation we will keep you informed on the time required for resolution.

Warm Regards,
Star CJ Customer Service Team

Hardikdave

from Mumbai, Maharashtra

Hi,

I ordered a television to Starcj, Model Samsung, Model No. CSCS21A530 Ultra Slim on 7th Nov. 2011 and after several follow ups I cancelled the order on 18th Nov. 2011 and the same has been cancelled by them and was told that the money will be refunded within 10 working days and now its over 10 working days and the money is not been refunded. I called the customer care number[protected] several time and they always have a technical problem and not responding to my query.

I fear that my money will not be refunded by the above said fraud company (starcj), please do the needful as its my hard earned money.

Hoping for a good action against the above said company.

Regards
Hardik Dave
ph# [protected]

kopalgoyal

from Hyderabad, Telangana

Star CJ is the biggest cheater compamy. they are biggest liears. I had my worst experience. I order a microwave with free non stick utencils worth Rs. 2000 and a gift bag worth Rs. 2000. Utencils are of worst quality and the bag is not worth of even 100 rs. I was promissed to get full refund by their costumer care but now its more than ten days and now they are not replying nor responding.

rina chakraborti

from Mumbai, Maharashtra

I had ordered for a magic mop from star cj on 2013 and paid rs 2190 through debit card.i was delivered a damaged product on 2013 and the product was returned as advised by their customer care department. mr parvez of star cj complaint spoke to me on phone and assured me that the order has been cancelled and that the money will be returned to my account within 8 to 10 working days. till date [15.11.2013] my money has not been returned to my account.its a month now that I am being harassed continuously by star cj.i don't know when I am going to get my money back. my order no:[protected]

Arrnaya Yadav

from Delhi, Delhi

complaint against juocer mixer grinder

Sir I am sonu kanojiya recently purchase a juicer mixer grinder of MAHARAJA that has stop working right after one day usage my DOC NO:[protected]. please resolve this problem as soon as possible.

SHOP CJ Network Customer Care's response, Jun 17, 2016

Verified Support

We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest

leenalok

from Yaval, Maharashtra