[Resolved] Star Cj Alive — Very very Bad response and service. | |||
My Order no:- [protected], On Dated 15th March, Which covers Free Gift (Lock & Lock containers), After Several follow-ups till the date no product is delivered and when call to call center no conformation from call center persons. When talk to Star CJ Alive Person ( Keshor & Nandan) some unfaithfull response or answer pass by them. This is some thing discusting and very harrising. Most important thing is that this is shown on reputed Satellites services Like TATA SKY, Dish TV... etc... also very reputed name in channel is given to this. I request all the customers who got such kind of response from this organisation should come togather and make common complient against this. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Hi my name is Supriya .I have lodged the complaint and repeadly called star cj for for holi promotion lock and lock, yet not recieved
Reply
Hi, my name is Rakesh, ordered Onida Lcd 32" on 5.6.11 and paid 19990.00 thru cr card, still not received. after making many comnplaints to cust care result remains same no action taken. do not know future about my money, reqst star cj pls do not play with AAM ADMI'S money...
Panchkula.
order no. [protected]
Panchkula.
order no. [protected]
Dear Customer,
Thank you for writing to Star CJ alive.
We deeply regret the inconvenience caused to you and are currently investigating the issue highlighted by you.
We shall revert to you within 3 working days by phone or email
In case your query requires further investigation we will keep you informed on the time required for resolution.
Warm Regards,
Star CJ Customer Service Team
Thank you for writing to Star CJ alive.
We deeply regret the inconvenience caused to you and are currently investigating the issue highlighted by you.
We shall revert to you within 3 working days by phone or email
In case your query requires further investigation we will keep you informed on the time required for resolution.
Warm Regards,
Star CJ Customer Service Team
Dear Customer,
Thank you for patiently waiting for Star CJ alive to investigate and resolve your service request. As discussed over the phone above service issue highlighted has been resolved to your satisfaction.
We request you to treat this incidence as an aberration to the quality standards we strive to achieve for our valued customers like you. Your feedback is valuable as it helps us enhance services for you and review our processes.
In case you need further assistance, please do call or email us. We’ll do our best to help you.
Assuring you of our best services at all times
Warm Regards,
Star CJ Customer Service Team
Thank you for patiently waiting for Star CJ alive to investigate and resolve your service request. As discussed over the phone above service issue highlighted has been resolved to your satisfaction.
We request you to treat this incidence as an aberration to the quality standards we strive to achieve for our valued customers like you. Your feedback is valuable as it helps us enhance services for you and review our processes.
In case you need further assistance, please do call or email us. We’ll do our best to help you.
Assuring you of our best services at all times
Warm Regards,
Star CJ Customer Service Team
not considering our problem
we have ordered a juicer of 25, 00 and it is not working so we asked for the replacement of the product as the product in the warranty period but the company ignored our complaint and did not provide us with any positive response.SHOP CJ Network Customer Care's response, Jun 18, 2016
Verified Support
We apologize for the inconvenience caused. Request you to provide us the Order ID so that we can resolve your issue.
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+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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