[Resolved]  State Bank of India — Harrasment after paying settlement Amount

Dear Sir
This is to bring into you kind attention to the malpractice and harrasment of SBI credit card department.
I, Adarsh kumar handa had been a customer of SBI credit card (Card no.[protected].Due to irregular statement posting by the bank and not calculating proper interest, I approached them for the full and final settlement with the bank execuetive, I was told to pay the settlement amount of Rs.10500/- at the payment ofice SBI credit card, room No.216, city cente patto -Plaza, Panjim-Goa in thrre installments . I had paid the amount in Nov, 2006and have got the settlement letter .
Recently i started getting calls from them saying that i have not paid my credit card bills and they also threatended me to take a legal action. I wrote to their customer care executive but still i have not got any reply from them. Kindlly let me know but shall i do, i am fedup with their continuous calls.
iam attaching the scanned copies of settlement letter as well as the DD, s paid against the settlement letter.

Looking for your co-operations.
REgards,
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Aug 13, 2020
Complaint marked as Resolved 
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SBI Credit Card — Settlement Letter+Harrasment

Hi,

This is sheer nonsense..I regret the day I got this SBI Credit Card. I got this closed and settled sometime back and have the settlement letter with me as well.

The Bank and their stupid employees just do not seeem to understand that and I've their representative standing infront of my door on a Saturday morning asking for 38, 000!

This is ridiculous and a harrasment for me. Can anone please suggest what is the procedure of getting these things right. I wish I could penalise them.

Thanks.
TO, SBI CARD
KIND ATTN;-MR.DEV SARKAR
I AM A CUSTOMER OF SBI BUT I DON'T KNOW WHY YOU CAN'T UNDERSTND PROBLEM OF CUSTOMER AFTER THE SETTELEMENT YOU HARRESMENT TO CUSTOMER WHEN THE SETTLEMENT IS FULLFILL AFTER THEN SETTELEMENT WHY NOT CLEAR THE AC AGAIN & AGAIN CALL AFTER THREE MONTHS AGAIN AFTER TWO THREE MONTHS HARRESE THEN THEY WILL SAY YOUR SETTELEMENT LETTER IS NOT VALID YOU WE ARE GIVING YOU A NEW SETLEMENT LETTERYOU PAY MORE AMOUNT THEN YOUR AC WILL CLEAR AND SAY YOU WILL BE BLACK LIST FROM BANK. IF THERE IS A PROBLEM WITH THE COLLECTIONS WHY SHOULD A CUSTOMER BE PENALISED?

I AM FRUSTRATED OVER THIS ISSUE AND I FEEL IT IS HIGHLY ABSURD, RIDICULOUS AND ATROCIOUS ATTITUDE SHOWN BY YOUR ORGANIZATION TOWARDS YOUR CUSTOMER.

KINDLY SEND ME THE PROPER AC WHAT I HAVE PAID MY A C NO IS[protected] CARD NO.[protected] I HAVE PAID AMOUNT OF ACCORDING TO SETTLEMENT LETTER AFTER THAN I CANT UNDERSTAND THAT I RECEIVE CALL FROM OFFICE THAT YOUR SETTELEMENT LETTER IS NOT VALID .WE ARE SENDING NEW SETTLEMENT LETTER THEN YOUR AC WILLL BE CLEAR THIS IS NOT WAY TO CUSTOMER TO HARRESE., I HAVE ALREADY SEND YOU A MAIL AT YOUR ON WEB IN COMPLAINTS 20.5.09 TO 26.5.09 BUT I CAN'T RECEIVE ANY REPLY FROM YOU I
TO, SBI CARD
KIND ATTN;-MR.DEV SARKAR
I AM A CUSTOMER OF SBI BUT I DON'T KNOW WHY YOU CAN'T UNDERSTND PROBLEM OF CUSTOMER AFTER THE SETTELEMENT YOU HARRESMENT TO CUSTOMER WHEN THE SETTLEMENT IS FULLFILL AFTER THEN SETTELEMENT WHY NOT CLEAR THE AC AGAIN & AGAIN CALL AFTER THREE MONTHS AGAIN AFTER TWO THREE MONTHS HARRESE THEN THEY WILL SAY YOUR SETTELEMENT LETTER IS NOT VALID YOU WE ARE GIVING YOU A NEW SETLEMENT LETTERYOU PAY MORE AMOUNT THEN YOUR AC WILL CLEAR AND SAY YOU WILL BE BLACK LIST FROM BANK. IF THERE IS A PROBLEM WITH THE COLLECTIONS WHY SHOULD A CUSTOMER BE PENALISED?

I AM FRUSTRATED OVER THIS ISSUE AND I FEEL IT IS HIGHLY ABSURD, RIDICULOUS AND ATROCIOUS ATTITUDE SHOWN BY YOUR ORGANIZATION TOWARDS YOUR CUSTOMER.

KINDLY SEND ME THE PROPER AC WHAT I HAVE PAID MY A C NO IS[protected] CARD NO.[protected] I HAVE PAID AMOUNT OF ACCORDING TO SETTLEMENT LETTER AFTER THAN I CANT UNDERSTAND THAT I RECEIVE CALL FROM OFFICE THAT YOUR SETTELEMENT LETTER IS NOT VALID .WE ARE SENDING NEW SETTLEMENT LETTER THEN YOUR AC WILLL BE CLEAR THIS IS NOT WAY TO CUSTOMER TO HARRESE., I HAVE ALREADY SEND YOU A MAIL AT YOUR ON WEB IN COMPLAINTS 20.5.09 TO 26.5.09 DAILYBUT I CAN'T RECEIVE ANY REPLY FROM YOU I
TO, SBI CARD
KIND ATTN;-MR.DEV SARKAR
I AM A CUSTOMER OF SBI BUT I DON'T KNOW WHY YOU CAN'T UNDERSTND PROBLEM OF CUSTOMER AFTER THE SETTELEMENT YOU HARRESMENT TO CUSTOMER WHEN THE SETTLEMENT IS FULLFILL AFTER THEN SETTELEMENT WHY NOT CLEAR THE AC AGAIN & AGAIN CALL AFTER THREE MONTHS AGAIN AFTER TWO THREE MONTHS HARRESE THEN THEY WILL SAY YOUR SETTELEMENT LETTER IS NOT VALID YOU WE ARE GIVING YOU A NEW SETLEMENT LETTERYOU PAY MORE AMOUNT THEN YOUR AC WILL CLEAR AND SAY YOU WILL BE BLACK LIST FROM BANK. IF THERE IS A PROBLEM WITH THE COLLECTIONS WHY SHOULD A CUSTOMER BE PENALISED?

I AM FRUSTRATED OVER THIS ISSUE AND I FEEL IT IS HIGHLY ABSURD, RIDICULOUS AND ATROCIOUS ATTITUDE SHOWN BY YOUR ORGANIZATION TOWARDS YOUR CUSTOMER.

KINDLY SEND ME THE PROPER AC WHAT I HAVE PAID MY A C NO IS[protected] CARD NO.[protected] I HAVE PAID AMOUNT OF ACCORDING TO SETTLEMENT LETTER AFTER THAN I CANT UNDERSTAND THAT I RECEIVE CALL FROM OFFICE THAT YOUR SETTELEMENT LETTER IS NOT VALID .WE ARE SENDING NEW SETTLEMENT LETTER THEN YOUR AC WILLL BE CLEAR THIS IS NOT WAY TO CUSTOMER TO HARRESE., I HAVE ALREADY SEND YOU A MAIL AT YOUR ON WEB IN COMPLAINTS 20.5.09 TO 26.5.09 BUT I CAN'T RECEIVE ANY REPLY FROM YOU I

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