State Bank of India [SBI] Complaints & Reviews

Hi,

I got an A/C payee check of amount Rs. 2500.00 from Syndicate bank, CET campus, Bhubaneswar and dropped the check at State bank of India, Rajarajeshwari Nagar, bangalore on 16 jan 2009 as I have an A/c in that branch.

But till now it has not been encashed to my account. while depositing the branch, bank authorities told me that it will take 3 weeks for processing as it is out of state. But till now it is not encashed. Still I am waiting for the check to be encashed.Below are the details:

A/c payee check no. 562259 syndicate bank, CET Campus Bhubaneswar, Orissa
Check deposited at : SBI, Rajarajeswari Nagar, Bangalore where I have an sbi a/c


Regards,
Dinesh
[protected]

REF NO: MQ[protected]
D.O.B : 24.02.1959
NAME : RAVICHANDRAN.S

After protesting unilateral closure of my credit card, you have issued a letter informing me about the closure. While condemning this unilateral cancellation i request you to issue me a new credit card immediately. Hope you will take immediate action in this matter.

Dear Sir / Madam,

I am one of SBI credit card user, 2 days back ur collections guys come to us and they threatend me they told me the NBW ( Non bailable Warrant) has been issued against me but i never recieve any summon and notice from ur side, executive o[censored]r bank always used to come and pick the payment sometimes they have not issue me reciept this is very shameful that your senior employees whos name is Mr. Kapil ([protected]) and Mr. Naveen ( [protected] ) came to my home and told us the NBW has been issued against me without any summon and notice after listening these word i got disturb and they brought me to Krishna nagar police station then i paid Rs 10000/- to escape myself even this time they have not mention my card number on the receipt

my actual usage is Rs 50000/- and til now i have deposited more that my usage still they demandind Rs 60000/- as settelement amout kindly look on matter take appropriate action otherwise i move for consumer court.details of card is given below;-

Card Number:- [protected]
Name :- Madan Lal

Thanks & Regards

Madan Lal

I would like to bring in you kind notice that different branch of SBI in Chennai has decline to open a saving account for my brother by stating that it is mandatory to take Accident policy of Rs 1 Lakh if he want to open a simple saving account with SBI.

It looks very strange to me that I need to purchase a product from a national bank in order to open a saving account. This is not the case with any branch in Pune

I am anyway going to open my saving account with other banks that are more then willing to offer better service without any cost and at the same time going to take this issue with RBI and Consumer forum for refusal of service by a bank, which is bound to provide it unconditionally.

I thought to seek help from Customer Care department of SBI and bring it in their notice about this mis practice at Shastri Nagar and Santhome branch before going ahead with a legal step.

Please explain me – Why SBI (Shastri Nagar and Santhome branch) has asked to buy Insurance policy with annual premium of Rs 1000 whereas this is not the case with SBI Pune and may be other states of India and if it is a mal practice at above mentioned branch then please take action and let me know the status of my complaint.

I will be waiting for 1 more week to seek some action on my complaint from your side. If I didn’t receive any favorable response from SBI, I will take up this matter with Banking Ombudsman and Consumer Forum to launch a formal complaint against these branches.

I paid my SBI card due via cheque dated 13/08/2008 and on 20/08/2008 the cheque was cleared from my Savings account. Till 02/01/2009 SBI card has not received the Cheque. I submitted them the proof of payment in form of PHOTOCOPY of CHEQUE (obtained from Bank at my expense of Rs100/-), duly signed by appropriate authority of Bank, the BANK CERTIFICATE, duly signed by BRANCH MANAGER and PHOTOCOPY OF PASSBOOK, duly signed by appropriate authority of Bank.
The above mentioned doccuments I submitted for THREE times in the month of OCTOBER 2008, NOVEMBER 2008 and DECEMBER 2008. In the Month of OCTOBER SBI CARD Blocked my Credit card.
0On 21/12/2009 the person who is sitting at the post of AVP CSTOMER SERVICE send me mail to submit the Bank Certificate and Bank Statement. I don't know who has read the mail from me and who is replying. This indicates that AVP CSTOMER SERVICE is anI iliterate person.
In the month of DECEMBER I filed a case against SBI Card.
Suddenly and surprisingly I received one mail from AVP Customer Service that SBI Card has received the payment on 02/01/2009 and there is no dues from my side. SBI Card informed that my card will be inactive for use.

The JANUARY 09 statement revel that the Total outstanding: Rs 2987/- (Card is active as per statement)The FEBRUARY 09 statement revel that the Total outstanding: Rs 675.57/- (Card is active as per statement)
The MARCH 09 statement revel that the Total outstanding: Rs 806.80/- (Card is Blocked as per statement)

Now, I am waiting JUSTICE from CONSUMER COURT.

From
Neeraj Kumar Rohtagi
77c/12, Mukesh Nagar
Street No. 3, Circular Road
Bara Ram Lila Ground, Shahdara Delhi-110032


Dear Sir,

Re:Non Receipt of Refund of Rs 4782/- for AY 2007-08, PAN :AEMPR8136E


I have come to know that my Refund of AY 2007-08 has been processed on 18/09/08 and Refund of Rs 4782/- has been sent to me by ECS/post. as per details mention below :-

Permanent Account Number (PAN) AEMPR8136E
Assessment Year[protected]


Mode of Payment SBI Reference Number Status Date*
ECS [protected] Unable to credit refund as the account number provided by you is incorrect Nov 15, 2008

In this regard i had submitted my cancelled ch. with my bank details on 27/01/2009 by hand to ITO Ward No. 35(1)

However, I have neither received the Refund by ECS nor by Cheque till date. You are requested to look into the matter urgently and send the same.My Bank Account particulars are given hereunder:

Andhra Bank, Vishwas Nagar, New Delhi
[protected]
MICR No[protected]


Thanking You
Yours Faithfully

(Neeraj Kumar Rohtagi).

I want to drag attention to the SBI Laxminagar branch. I wanted to get my, my wife's and my brother's saving account with the branch, but everytime the employees / and the branch manager refuses to open my account on ground of my residential address proof. They do not accept the following proof as a proof of residence:

1. Voter Id card
2. Income tax return acknowledgement
3. LIC bonds
4. Driving liscence
5. Proof of Residential address provided by my employer HCL Technologies Ltd.
6. Telephone bills (Airtel postpaid connection)
7. ICICI Bank statement

They provide the following reason:

1. Voter Id card can be considered only as proof of identity not as proof of residence
2. Income tax return is not a valid residence proof
3. LIC bonds are not considered in bank account
4. Driving Liscence could be made fraudulantly
5. HCL Technologies is not a reputed employer so they don't consider private companies
6. They will not consider private telephone operators bills. Only MTNL could be considered
7. ICICI bank is not a nationalized bank so they wont consider.

As per the SBI website, most of the above mentioned documents are valid residence proof.
The bank staff and the branch manager even refuses to give their denial to the documents mentioned in written. They use harsh words and deny to give even complain book!. Please suggest me whom to contact or complain so that I could enjoy my right to open an account!

Dear Sir,
I have an account in State Bank Of India branch (02578) MM Engg College Gorakhpur. The Account No. is [protected]. I am residing temporarily in NOIDA now days. On[protected] when i was trying to withdraw the amount of Rs. 900/- from the ATM at Noida sector - 2, but i have got only Rs. 400/- and Rs. 900/- has been deducted from my account. After that I had to withdrawn Rs. 500/- again. Finally Rs. 500/- Extra has been deducted from my account. So I have complained at customer care no. [protected]. They suggest me to wait for 2 days. After completion of 2 days, the amount has not been credited back, so I again made a call. Now they told me to contact my home branch. The officer of my home branch said me to send an application through FAX. On[protected] I sent a FAX of application and receipts on given number. After that I was in touch for a long time with my home branch. Finally they told me that they have forwarded the request to NOIDA, Sector-2 Branch for further process and they also suggest me to visit at Sector 2 Branch at NOIDA.
Now in NOIDA Sec - 2 Branch, Nobody is listening my query and the related officer is not accepting my Application too. The Manager of my home branch is saying that he is not the controller of sector 2 branch and he has done his work, If necessary he will forward the request again.

Mean while I have submitted a complain at SBI Online Complaint Board. The Complained ID is (CC[protected]
Four months has been passed already and my query has not been solved yet.

Kindly take the necessary action at the earliest and oblige.

Subject: Complaint regarding working of bank.

Dear Sir or Madam,
I have a saving account in SBI Naraingarh branch in which I am getting the pension of my husband from Govt. of India since 7 years. But from last 3 months I am not in getting of any pension. When I talk to the Naraingarh branch manager then he tell then you just write an application and give us we will forward this to our controlling branch. But now held more then two months but I am not getting my pension, when ask to bank that what is the reason behind this then they say that we don’t know that what is the reason behind this.
Sir please tell me that what I will do right now. I am waiting for your response.

Thanking you.

Contact. No. [protected]
Surmukhi Devi

Dear
Sir,
I highly obliged that if you kindly allow me express myself. My probelem is i have an account.At the time account creation i also apply for Atm card but till now my ATM Card i did not get.what is reason.
why till now i cant not get artm card. i am facing many probelem.therefore i want to get ATM card immediatly.
thanking you,
Your's faithfully
Iraj Khan

I was given a offer by SBI card that if i do a
shopping of Rs 15000 and above than i will be given Dine and Cinema
voucher worth Rs 1500. I did got the coupen and it was mentioned that i
need to call [protected] to do booking. I have called this number end
number of time for booking every time they inform that they will call back
and inform the booking status but i never received a call back from them.
I have also complaint abt this with SBI card and no action was taken. Now
31st March is the last day to avail this offer which i was not able to do.
I want SBI card to compensate for this. If they are giving any offer than
they should be responsible for it. Voucher Number that was given is 007569
Consequences : This is mental harrasment by SBI card. I have been a good
customer and is using this card since 2.5 yrs and till date i have always
made payment on time and this type of service is given by SBI Card. This
is inform the SBI higher official that if i dont get any compensation for
this harrasement than i will discontinue the card.

23/03/2009
From,
Renjarla Ramulu,
A/C No. [protected],
Wyra,
Khammam.

Dear Sir,

Sub: Applying for the correction in my account statement and asking for the deposit of my amount missed through ATM account Chennai- regarding.
Ref : Transaction enquiry sheet affixed herewith.
Sir, I am an account holder in your branch ( No. [protected]). On 16th July 2007 I went to Chennai Nandambakkam SBI ATM counter to draw money.

First I ensured the balance and entered for withdrawal of Rs 14800. I Got no money, But I got a receipt of 14800 withdrawal and immediately received another slip showing sorry unable to process.

On that day at a time my account showed debited for Rs14800, credited for Rs 14800 and then debited for 14800. But I could not got my money and so I approached the manager there. I also made an complaint on 16/07/2997 and I complained to you on 18/07/2007/. After verifying all the details you have credited Rs.14600 on 02/08/2007 after 17 days of my complaint.

Now I found that Rs14800 has been debited in my account under loam amount. Sir after completion pf one year and eight months you have debited that amount in my account. Sir please think logically. If I got the money then there was no need to complain on that day. I complained only due to non-availability of money.

Sir, please go through the Journal no[protected] of transaction enquiry sheet showing debited and credited immediately. At first the amount was debited in my account t and immediately the same was credited.. Then the same amount found debited, but I received no money. I have herewith affixed all the documentary evidences. Please go through this and do necessary steps sothat I could get my money as early as possible.

Thanking you
Yours truly

(Renjarla Ramulu).
Enclosures
1Xerox copy of complaint letter dated 16/07/2007
2Xerox copy of ATM slips (*Dt 16/07/2007 09.15 Hrs)
3Xerox copy of transaction enquiry sheet
4Xerox copy of ATM Process sheet dated 16/07/2007

I have cleared the entire outstanding amount during the month of 22nd of January 2008, as per the instructions of SBI Cards and I requested to send the reply regarding the closure of outstanding. But I received one Inland letter (dt.01/03/2008), mentioning that an amount of Rs.14, 856.63/- as total outstanding. Again I received monthly statement (dt.01/05/2008) through e-mail mentioning that an amount of Rs.53, 171.23/- as total outstanding. Once again I received one more Inland letter card (dt.01/06/2008) asking an amount of Rs.19, 751.78/- as total outstanding. I sent so many letters to customer care centre regarding this with all relevant details. But No reply I received. More over, during the month of November two collection executives have come to my residence during my absence and asking to pay the outstanding immediately. Regarding this, I went Customer care centre at Chennai and gave one copy of letter with all details. Once again during the month of Feb 2009, one man from SBI Cards had come to my residence and harrassed my family members regarding the payment dues. Again I received one registered letter (dt.04/03/2009) from Mr.K.Jayamugunthan B.A.B.L. advocate for conciliation.They mentioned that a total outstanding as on 28/02/2009 is due and payable. I met him on 14/03/2009 at his office and explain the above details. He accepted the evedences and instructed me to contact customer care centre. Since, there was no response from customer care centre, I am unable to solve the problem till date.

Sir, My account is joint account, I and MY wife are having ATM card.MY ATM card is lost one year before and I purchased new card paying charges but last year and this year rental charges are debited for three cards including my lost card.when i enquired in bank why rental is taken for my lost card they told in branch they cannot do anything i have to make a complaint then only it will be returned and further no deductions will be made.Hence please remit the amount deducted extra from my account and further dedut only for two cards.
Further for On line transaction I have taken Username and Password four times from the bank but I cannot able to get connected, bank people cannot able to resolve the problem and I have made several comlaints till no action please resolve the problem.

Resp Sir/Madam,
I Surendra Choudhary have a joint account with my wife Mrs. Yashoda Choudhary in the SBI, sector -2 Noida branch of Yours.My saving a/c no. is[protected].Two unknown cheques were deposited in my saving account with chq nos 63003(amtRs50, 000/-) and 63004(amt Rs 50, 000/-) in february 2009. I complained verbally to the manager about this but there wasnt any action taken by them. In addition to this, I wrote a letter mentioning the ssame thing, i.e to return the cheques ASAP.And now, again I have received cheque nos 63005 and 63006, amounting Rs. 50, 000/- each from same sender, in march. Again I complained about this to the manager through a letter and requested to return this amount to the sender. As there is no action taken so far, so would like you to credit this amount into the sender's account as i dont have any concern regarding this sender and amount.kindly debit the above mentioned ceque amounts from my SBI account.

for your information: my letter reference no. is BHEL/SCH/SBI/02 DTD 21.3.2009 at SBI sector-2 noida branch 201301, UP.

Thanks
Surendra choudhary
[protected]

Sir, On receipt of SBI ATM card No.[protected] against my SB account No.[protected] and the PIN from local SBI branch recently, as directed, I tried to change the PIN first. This was not successful. Now it appears that neither the original PIN nor the changed PIN has been working. At this stage a fresh PIN is felt necessary. Request kindly arrange fresh PIN early. A line in confirmation will be highly appreciated.
With regards,
Ramendra Kumar Sinha,
Chirakuti, Kailashahar, North Tripura.

As my residential address has been changed.This is already informed but my credit statement not yet receieved.My new address given below Credit card no [protected].

V.PRABHAKARAN
NEW49/OLD35.MUTHUMARIAMMAN KOIL ST,
NAVALAR NAGAR, ANNANAGAR WEST,
CHENNAI-40

I have applied for the card on 20th feb. 2009, My application no. is[protected] as Informed by SBI through SMS from Mobile no. [protected]. My mobile No. is[protected] &[protected]. Please confirm the status as early as possible.

Sir,

Due to my persistent serious ailments, being a senior citizen, I could not pay my SBI card dues from the last 3 months in time.
Today when a collection agent came . I proposed a final settlement . then one Ms.Anjali SBI called me from Ph #[protected] and used harsh, foul language. Being a heart patient i am afraid such threatening calls may aggrevate my sickness . I request SBI to advise that lady to be more polite with elderly people . Having served in STATE BANK for 33 years I retired and expect more civilized approach from the bank.

I can no longer put up with such threatening calls. which may endanger my health.



--
Ch.Venkateswara Rao
Hno 7-1-29/A/1/503,
UNITED ANNEX APARTMENTS, AMEERPET
HYDERABAD-500016

I applied for issue of duplicate demand draft on 13 Jan 2009 as my draft was lost.
Detail of my draft is as follows:
Draft No.-- 114934 Dated 11 Dec 2008
In favour of -- JIS COLLEGE OF ENGINERING
Payable at: Service Branch SBI Kolkata (Branch code 8554)
Draft issuing Branch -- SBI, Air Force Station Kumbhirgram ( Branch Code : 7217)

Till now I have not got duplicate draft . Kumbhirgram branch is waiting for non payment certificate from Kolkata branch.