State Bank of India [SBI] Complaints & Reviews

[Sorry for my english. pls help me!]

I've not done any withdraw/credit within my SBI (State Bank of India) account for 3 years and a month. My account has morethan Rs. 600 balance.

But, yesterday the bank told that my bank account was closed. and no balance. They have not had any notice to me about my account go to dormant/inactive. And bank manager/staff no responce/help me.

I searched the net, but I could not find a real solution. Please help me people. Your reply may help everyone who are in my situation.

I want to know:

1.) Is it correct and lawful? Are there any rules exist regarding this (dormant account period, notice the account holder, the right to close my account, ...)?

2.) Can I reactivate my account and get my balance back? If so, how is?

I'm waiting for your reply/suggesion.

thanks in advance.

Raviraj

In the month of December 2010, I got a call from one of the SBI Manager and he offered Life-time free card (i.e. No annual charges) and stated, this offer is only for Central-Government employees (as I am a central government employee working in Postal Department).

But once I accepted the offer and submitted the applicaiton accordingly, I got a bill for Rs.600 in the name of ANNUAL CHARGES...

I called the SBI customer care twice and conveyed the same and they are saying that my card is "CHARGABLE" and they raised complaint numbers

[protected]
[protected]

Each-time respectively.... But so far I DID NOT GET ANY RESPONSE from SBI-CARDS division.

My application number:[protected]


Please help me to get this issue resolved..

Thanks,
N. Shanmugasundaram
Mob: [protected]
Alternate No: [protected]

01/18/2011,
guntur.
respecetd sir,
my name is M.naga prasad .on 18th jan i made transaction through sbi atm at edlapadu branch of edlapdu mandal of guntur district . the money amounting Rs2000 which i try to with draw have gone back into the atm before i take them and also those money have been deducted from account and that sme came in the bill if want u can check by viewing the security camera there . so please take action and recruite my money back to me i am a hard working man so these money is important for me . my contact no is[protected]
email id is n.harsha.[protected]@gmail.com
my accont no:[protected]
card no:[protected]
atm id:S10K[protected]
sub: money went back into the machine before taking but deducted from account and but reciept of payment has been given amounting TWO THOUSAND RUPEES [2000]

I have taken loan from State Bank of India, Modi Nagar, Ghaziabad. One loan was housing Loan and other Loan was Mortgage loan. Both the loan was paid by me in the month of July, 2009 and bank also issued me no due certificatee. But till date bank has not released my title deeds. I have taken up matter with every authority of SBI including Chairman, but no one responded my letters/ mail. One of the tiltle deeds belongs to my father which was given to bank as collateral security for the housing loan. My fatheer is under deep depression due to bank silence.

CA CS D. Varshney
[protected]

Dear Sir,
On 10-Jan-2011 I went to SBI ATM and tried to withdraw 10000 rupees, at that time my a/c balance was 10376. On the first trial cash could not successfully withdraw, but when I chekd the balance later on I found that the 10000 rupees was debited from my a/c.
I went to my SBI branch in SBI-HATA (KUSHINAGAR) there I gave them the written complaint and also I registered complain on SBI customer care on [protected] number. My complain number is AT[protected]. Today around 9 days have passed but still there is no response from the bank.


Regards,
Sheobalak Sharma

Sir/Mam,

This is the moment when i m puzzled because my card no. and password has been hacked i thnk my security password has also been hacked.
today, at 8.28 pm onwards till 9.28 pm. my all balance amount has been transferred by someone VODAFONE or any other mobile services. the details are as follows :

Transaction Date
Description Amount in (Rs.)

20/01/2011
ONLINE RECHARGE SERVICES GURGAON IN 610.00 Dr.

20/01/2011
ONLINE RECHARGE SERVICES GURGAON IN 610.00 Dr.

20/01/2011
ONLINE RECHARGE SERVICES GURGAON IN 610.00 Dr.

20/01/2011
ONLINE RECHARGE SERVICES GURGAON IN 610.00 Dr.

20/01/2011
ONLINE RECHARGE SERVICES GURGAON IN 610.00 Dr.

20/01/2011
VODAFONE-BILLDESK MUMBAI IN 1001.00 Dr.

20/01/2011
ONLINE RECHARGE SERVICES GURGAON IN 610.00 Dr.

20/01/2011
ONLINE RECHARGE SERVICES GURGAON IN 610.00 Dr.

TOTAL Rs. 5271.00


3 hrs. i have been trying all customer care nos.

[protected],[protected], 39 02 02 02 .

only i got the computer feeded answer, now i am very fed up with this.

this is very redeculous that customer not have been brief to what to do emergency, when this type of transactions happened.


JAVED AHMED
Card No. [protected]

Ex. Hon Capt Mohan Singh Gusain No. JC - 159011Y
Vill- Pipaldhar
PO- Bhoun Via Dhumakot
Dist- Pauri Garhwal
Uttrakhand

Sub:- DISCREPENCIES IN ARREARS DUE ON IMPLEMENTATION OF 6TH CPC

Sir,
1.My service particulars are as follows:-
(a) Date of birth - 15-1045 Date enrolment[protected] Date of discharge 31-10-93 Total service 28 years PPO No. S/030013/93 Bank account No. [protected].
2. On implementation of 6th cpc SBI Dhumakot branch paid me Rs. 64000/- thousand towards arrears of 40 and 60%. However my counterparts were paid nearly 1.2 lakh. In this concern I have my self prepared due and drawn statement and handed over to bank on 07 Jan 2011. According to self made statement I am due for Rs. 80 thousand as on 31 Dec 2010. The branch Manager of SBI Dhumakot has stated that he cannot do anything about my outstanding arrears.

Dear Sir/Madam,
My SBI atm card no.[protected] is not working for withdrawing money from my sbi a/c no. [protected]. ( Date Digambar Dharmraj, branch Osmanabad, Maharashtra ). So by closing this, please issue me new doket no for new sbi atm.
Thanking you.

Dear Sirs,

My name is Noushad K. Aliyar, from India, working in Maldives. I have got an account with State Bank of India, Male’ Maldives). I was keep sending money through SBI for last 4 years. Yesterday ( 17th January 2011) I have submitted a TT (Telex/Swift Transfer ) application form through their “application Drop Box” at the Bank at 11.30 am for Usd.1000.00; For transferring money from my account to India (SBI, Perumbavoor Branch, Ernakulum District, Kerala, India.).

When I checked my Account yesterday (17th January 2011) at 5pm it was not transferred. Again today (18th January 2011) morning when I checked my account I found that Usd.500.00 only transferred on 18th January 2011. When I called up the bank, one of the officials told me that due to the shortage o[censored]S dollars today onwards the maximum limit for TT is USD.500.00 from an account per month.

I told him I do understand the situation but I have applied on 17th January, 2011 by 11.30 am, and I have asked whether they can transfer the remaining US Dollars of 500.00 tomorrow (19th January), since in my TT application form I have mentioned for US dollar 1000.00, but he told that is not possible and they have made correction on my application from US dollar .1000.00 to US dollar .500.00.

My complaints are:-

1. If they have decided the maximum limit for Transfer on 18th January to US dollar.500.00, what happened to my application submitted on 17th January 2011? (banks website says maximum limit is US dollars 1000.00 on 18th January 2011 (http://sbimaldives.com/index.aspx?ID=11)
2. Do the Bank Officials have the right to alter or make correction on a customers TT application without informing the customer or with out the consent from the customer. (I have signed two places in the application, with address, phone no. etc.).
3. Does the bank have the right to Transfer the money from my account to an account that I was not requested/applied with out my consent.



Thanking you,

Noushad K aliyar
Clique College, Male, Maldives
+[protected]

Hi,

I have invested Rs. 40000/- in SBI MUTUAL FUND MAGNUM TAX Gain Scheme-Growth on 31/03/2008.

My FORM no is P7241767. My submission is that i have not received any account statement. kindly send me the account statement urgently in hard copy as well as soft copy. the soft copy of statement may be sent to the following mail id

[protected]@yahoo.com

please do the needful urgently

with regards
PUSHKAR SHARMA

Dear Sir,
I have a credit card from SBI card which is spicejet sbi card, I have due of sum around 18000, one of the executive named RAJU from MANAV ASSOCIATES calling and taking very rubbishly using very bad words and threatening me like anything because of this i told him i will pay complete amount in one shot in this week only plz give me this week time but still he is forcing me to pay 4,300rs right away, and doing rowdyism with me he is forcing me too much please please take a action and do something ,

I told him that I will pay this amount by Friday but still he is not agreeing and talking rubbish plz take a action and resolve this very soon,

thanking you,

Lokesh MJ

I have an account with SBI. I have deposited 2 cheques on 14.01.2011 for local clearing in state bank of india begusarai branch.
these cheque have not yet been credited in my account till 17.01.11 (7 pm.) i am an officer in indian oil corporation limited. this was very important for me but due to bank's delay some important work got held up. as per the policy, it shd have been credited on same day...

Please take necessary action against these lapses so that things can be improved.

i want to know my account balance my number is

hello sir

my self prakash bhojani would like to request for new pin number of my debit card as i forgot my old pin number my card no. is[protected] please send me new pin number on my contact number [protected] or mail me on my id [protected]@gmail.com


thanking you
prakash bhojani

My self Sachin Ghushe holding SBI credit card No.[protected] is paying the refund of my credit card from time to time.
On dt.17.05.2010executive from agency M/s.P.S.Services {Code:IBC0354} has given my the restructuring letter which has been approved by SBI sent through GESBI Nagpur. I had given the 12PDC cheques of Rs.1644.00/- to him. Against which I received a letter from him which is enclosed in this mail as attachment.

During my 3 cheques realisation I received calls from customer care for repayment. System had failure of showing the approval.
I don’t know why this is happening with SBI. PDC’s are still lying with agency.

As time passes now SBI people are denying the approval. There is nothing wrong from my end. All the mistakes are done by either agency or system from SBI.
Kindly look into the matter and sort the issue aeap.

Respected Sir,

I am Ashish Kumar Choudhary, I have an account with IDBI Bank in your esteemed branch Virar (W), Mumbai. I used debit card ATM (IDBI Bank) in SBI Bank ATM Machine No. S10B[protected] at Shahkund (Bhagalpur / Banka) as on dated: 16.01.2011, time 07:37 AM to retrieve an amount of Rs. 9, 500.00. This transaction has been declined in ATM machines, unfortunately, not cash delivered by ATM, but my amount of Rs. 9, 500.00 has been debited from my account. I couldn't get cash since the machine was out of order. Still the amount has been deducted from my account. Now I do not known what to am planing to go consumer court. Can you please help me lodging the complaint with consumer court. I complaint in SBI branch (where my account is maintained and where ATM centre was). But they told that my complain is false. I have not received the money yet. Kindly credit my above mentioned Account urgently & oblige.

So, kindly look in to the matter and take immediately approriate judgment is highly appreciated.

Regards!


Ashish Kumar Choudhary
Account No.: [protected]
Bank Name & Address: IDBI Bank, Siddhi Manora, C.S. Road, Opp Ruchi Hotel, Dist.: thane, Virar (West) 401303.
Contact No.: +91 [protected], +91 [protected]

Dear Sir/Madam,

I received an e-mail from “[protected]@sbi.co.in” which was fake and had a HTML attachment with a link to a phishing site to gather all the personal information and hack into SBI and other bank accounts.

Many users have been receiving such fraudulent emails lately from [protected]@sbi.co.in or [protected]@sbi.co.in


The HTML attachment contains the following text:

Dear Valued Customer, Your account has generated an Error code SB-907 in our new security system due to mis-match access. Please login via the security
link below to resolve this problem in order to enroll your SBI account in the new online System for mixmum security protection against online phishing.
For security reason all information should be match correctly to avoid account suspension,
including hint question and answer that you had set for the Profile password.
CLICK HERE TO RESOLVE THIS PROBLEM- a link which take us to the phishing site
Thank you for using STATE BANK OF INDIA
© SBI . All rights reserved.

the link on that page directs to a phishing site

http://forum-numismatica.com/develop/sbi/indexx.html

which has an interface similar to https://www.onlinesbi.com/ which is UNSAFE and intended to steal your login info and other details.

Dear Sir,

Ref: Sbi card no [protected]

With Reference to my early letter dated 17/12/2010 , i didnt get any reply from sbi cards.

I draw your kind attention for the non payment from my end.I request you to rectify the same and send a fresh statement to settle it across. shown below are my grievances.
(1) In august statement "totalling mistake" noticed.
(2) in september statement (a) Fin charges 702.25
(b) Gst charges 72.33 shown.
In october statement

(a) annual fee 500.00
(b) Gst charges 72.33 shown.


(3) In october statement (a) annual fee 500.00
(b) Gst 92.10
(c) Fin charges 394.16 shown
(4) In november statement (a) late fee 350.00
(b) Gst
(c) Fin charge 47.07

I've been using your credit card for a lon time and never I've been told about annual fees and other charges. I request you to waive all the financial charges , Gst abd others and please be in touch with me for a smooth relation with your bank.

My I expect a favourable decision from your end at the earliest and oblige.

My E-mail id is [protected]@rediffmail.com. My mob no is [protected]

Thanking you,

Yours faithfully

PRADEEP KLUMAR K R

KOCHI
16/1/2011

my name is achuthan.v.r.i am a regular customer of s b i with an account number:[protected] at muthuthala branch.i have availed two housing loans( number:[protected] and [protected]) from the
s b i muthuthala branch and i am repaying from my s b account as per the standing instructions given.on many occasions before this,i had submitted standing instructions in this regard.but all of them were lost due to careless file keeping in the bank.so i gave up repaying the installments of loan from my s b account as per the standing instructions and started paying in liquid cash directly into bank.i confess that there were failures of payment towards the loan.
as the matters stood when i retired from service,i have paid a bulk amount into the housing loan.as i have not been supplied with any passbook or other documents as proof for my loan into which all the loan payments are entered as per date of payment,i cannot remember how much amount has been paid back into the loan.and once again i have given standing instructions to pay the amount from my s b account.as per the standing instructions given recently the date of payment of loan has been fixed on 3 working day of every month,and the payment of loan is on the smooth go.

besides this i have also taken a personal loan.(number:[protected]) but not a single document of that personal loan is issued to me for my reference.i have paid a bulk amount into this personal loan too.but i do not know whether i have closed the loan or not for lack of documents issued to me.
now a days a lot of alert messages have been sent by the s b i.
all these messages i got so far are given below:

(1) From BZ-CBS-SBI

Dated:27/11/10 at 14:31 hrs

PDC/ECS/SI of Rs 1983.00 on a/c
XXXXX376025 is due on
01122010.Please ignore,if already
paid

(2) From BV-CBS-SBI

Dated:28/12/10 at 20:41 hrs

PDC/ECS/SI of Rs 1983.00 on a/c
XXXXX376025 is due on
01012011.Please ignore,if already
paid

these messages are due to the ignorance of honorable bank officials or due to their slackness to inform the day to day affairs including the matters of loans towards the higher authorities.

after getting these alert messages,once i went to the bank to enquire about this.when i asked the manager who is a new comer, about the messages,he told me that it was the practice of the bank.
then i replied very politely that it was due to the lack of information they give to the higher authorities.
and he was hot tempered.he was even unwilling to keep cubicle etiquette protocols that will likely make any customers easier to handle.

soon i quit his glass cubicle,quite dejected for the ill-treatment i got from the manager of a bank under public sector.

if he were my student during his schooling he would not have treated a customer so poorly a manner.

now after all this background i got another alert message from the bank on saturday,i.e yesterday 15/01/2011,which i quote below:

(1) From BV-CBS-SBI

Dated:15/01/11 at 13:58 hours

Interest rate on account
XXXXC502571 is changed to 07.
0000%
as on 140111.Please
contact Branch Manager for any queries.

(2) From BV-CBS-SBI

Dated:15/01/11 at 13:59 hours

Interest rate on account
XXXXX502571 is changed to 07.
0000%
as on 140111.Please
contact Branch Manager for any queries.

when i referred to my account numbers i knew that i have not at all subscribed to such an account number ending in "502571" in the s b I muthuthala branch.but as per the alert message i got, i soon called to the manager.soon he retorted that he has no time to answer my queries then.and he was getting angry again.i told him he doesn't need to give ear unto the grievances of customers.

this never brings any good for the concerns,especially when it is under the public sector.the managers mr.javahardas,mr.rajan and many others (all of them have been transferred to different branches) had not at all given any bad treatments to the customers as far as my experience is concerned.and many other officers and field officers have given the customers the best treatment they could.mr.john,mr.narayanan-transferred from the muthuthala branch-etc were also very refined.
now mr.jayarajan,mr swaminathan and all other officials are also giving cultured treatment.
but this new manager(i even do not remember his name and i do not want to) is very poorly mannered.
so please give him a good treatment and teach him how to be a well-mannered civilian,a great civility

i want to protest this ill treatment from bank.

i would like to seek help from consumer court on this issue and give me justice.

D sir ,
since opening my saving bank A/cNo[protected] ,we receive all sms alert for all operation .But last 6days sms alerts not sended even transaction made on my mob.no.[protected].
Please grant me this service on above a/cno& mob no.
I will be greatful to you. yours
Narendra Kumar Maurya