[Resolved] State Bank of India, Mehrauli Branch, New Delhi — MISSING LEFT IN MY ACCOUNT
I had transferred an amount of Rs.5, 000/- from ICICI, Connaught Place Branch to SBI, Mehrauli Branch. When I visited SBI branch, I could not find my EFT after 3-4 days. After several visits and repeated letters, I did not get any reply from them. So, I had written the below mentioned letter to State Bank of India, Customer Service Dept in Mumbai, which has returned undelivered. Now when I came to know about this site, I wanted to share the same with all.
Looking for an early action to credit my transferred EFT alongwith interest for a period of two years from SBI appreciated. If no answer, will write to RBI later.
CUSTOMER SERVICE DEPT.
STATE BANK OF INDIA
MADAME CAMA ROAD
MUMBAI – 400 021.
I am holding one joint Savings Account bearing No.[protected] (Old Savings Account No.[protected]) in the name of ‘T K MATHEW/ BINDU MATHEW’ with your Mehrauli Branch since 2003.
On 7th January, 2006, I had transferred an amount of Rs.5, 000/- to my abovementioned old Savings Account No.[protected] from my ICICI Bank Account Bearing No.[protected]. When I visited the above branch on 20th April, 2006, one of the officials updated my passbook and to my surprise I had noticed that the above amount of Rs.5, 000/- has not been credited in my savings account.
When I asked for a printout of my statement, two officials of the bank tried together and gave me the statement which does not contain the above Rs.5, 000/-. When I enquired, they had asked to meet their senior official. While I was talking with that Senior Official both of the above two officials immediately went to the branch manager’s cabin and the above Senior then called the Branch Manager to ask about the whereabouts of my EFT and the Branch Manager in turn informed that Official that no EFT is pending till 31st March, 2006. It seemed something amiss was going on there. When I approached 2-3 times to the said branch, they were delaying the matter instead of solving the same. So, I had written a letter dated 30th May, 2006 (a copy of which is enclosed along with other annexures) to which I have not received any reply till date.
Sir, I will be grateful to you if you would kindly enquire about this matter, which may help me in crediting the amount of Rs.5, 000, at the earliest.
I hope your reply at the earliest.
( T. K. MATHEW )
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Aug 14, 2020Complaint marked as Resolved